1533 Ala Iolani Place, Honolulu, HI 96819
For more information about senior living options: (844) 490-3973
Lou's Quality Home Health Care Services has provided outstanding service for over 15 years. Their caretakers are professional and caring; they know what to do and how to do it. All the caregivers are great and hardworking, with no complaints about the care service. Lou's CNA training is affordable, offers discounts, and features small class sizes in a friendly environment. CNAs regularly go beyond the call of duty to meet patients' emotional and physical needs. Vitals are checked several times a day and daily reports are easy to access. Lou routinely checks in on clients and confirms that daily reports reflect their needs. The staff are described as reliable, caring, and motherly. Lou and her staff are a true example of quality health care in the community.
The reviewer cannot recommend this healthcare service due to ongoing scheduling failures and continual cancellations. The provider failed to follow through on the agreed schedule, canceling visits on Tuesdays and Thursdays and then on Fridays. Even after shifting to Fridays from 1?4 PM, problems persisted with scheduling and caregiver availability. The service repeatedly called only to confirm needs but did not guarantee a caregiver, sometimes resulting in no caregiver showing up. When issues were addressed, the response implied they could not control caregivers, an unacceptable excuse that reflected poor reliability and communication.This community is best suited for families seeking deeply personalized, long-term in-home care for an aging relative, delivered by a stable, experienced team that emphasizes continuity, emotional warmth, and hands-on oversight. The strongest case rests on a well-established pattern of reliable, conscientious CNAs who become familiar with a client's routines, preferences, and medical history. Families looking for a trusted caregiver cohort with an attentive supervisor guiding daily care will find value here, especially when the goal is ongoing day-to-day support rather than a transition into a facility. The evidence from long-tenured operations points to a model built on relationship-building, regular monitoring, and a culture of "care that feels like family."
Those considering alternatives should note that strict scheduling reliability is a non-negotiable requirement for some families. One major negative review highlights repeated cancellations, last-minute changes, and excuses about not having a caregiver available. For households where predictable visit times, guaranteed coverage, and firm accountability are essential to managing health conditions, this inconsistency can be a deal-breaker. If a plan hinges on unwavering punctuality and a consistently available caregiving team, exploring providers with explicit guarantees and backup coverage becomes prudent. In short, trust and communication must be airtight for the model to work without causing daily friction.
On the upside, the core strengths are compelling. The agency's leadership, as reflected in the testimonials, maintains a strong, hands-on role in assessing needs, selecting compatible caregivers, and ensuring daily reporting. Families report that vitals are checked multiple times daily and that logs detailing meals and health data are easy to access. The caregiving staff are described as professional, patient, and genuinely caring - traits that translate into meaningful, day-in and day-out support for someone with evolving needs. The cultural emphasis on warmth and "going beyond the call" creates a sense of security for families who want their loved ones to feel seen and respected.
Yet the most serious drawback - the scheduling fragility - can undercut the promise of high-quality care. When a care plan depends on reliable, repeated visits, a pattern of last-minute cancellations or caregiver shortages erodes trust and increases caregiver anxiety for both client and family. The gap between ideal care (predictable, well-coordinated visits) and reality (frequent disruptions) becomes the dominant factor in decision-making. This is not a minor inconvenience; it redefines daily life for someone who relies on routine. The agency's capacity to mitigate this risk, through clear contingency plans or guaranteed coverage, will determine whether the strengths can fully offset the risk.
In balancing strengths with risks, the agency demonstrates a strong upside for families who can negotiate and enforce reliable scheduling. The long track record of caring, the depth of CNA training, and the routine use of daily vitals and accessible care logs create a robust framework for quality, emotional comfort, and accountability. If a care plan can be tied to concrete scheduling guarantees and backup coverage, the advantages multiply: continuity of caregivers, transparent communication, and a care team that truly knows the client's rhythms. For households that can secure these elements, the decision becomes a win for stability and humane, attentive in-home care.
The bottom line is practical: this community should be chosen by families who prize a steady, familiar caregiver team backed by strong day-to-day clinical attentiveness and clear oversight. It is less suitable for those who cannot tolerate even occasional scheduling disruptions or who require a level of predictability that guarantees coverage at all times. Prospective clients should demand a written, binding scheduling policy with defined backups, insist on a primary caregiver assignment whenever possible, and confirm how daily reports are delivered and how quickly issues are escalated. When these guardrails are in place, the combination of experienced leadership, capable CNAs, and a culture of compassionate care offers a compelling path for dignified, in-home support.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Honolulu International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nita's Quality Home Care Services, nestled in the beautiful surroundings of Honolulu, HI, offers a warm and welcoming assisted living community designed to enhance the quality of life for its residents. This serene environment features well-appointed amenities, including a cozy dining room where residents can enjoy nutritious meals tailored to their special dietary needs. The fully furnished accommodations provide a sense of home, complemented by tranquil outdoor spaces and a lush garden for relaxation and leisure.
The dedicated staff at Nita’s Quality Home Care Services delivers exceptional care through personalized services that assist residents with activities of daily living. From bathing and dressing assistance to medication management and meal preparation, every resident receives compassionate support tailored to their unique needs. Transportation arrangements ensure easy access to medical appointments and essential outings.
Residents can engage in scheduled daily activities that promote social interaction and a vibrant lifestyle. With numerous nearby conveniences, including parks, cafes, pharmacies, physicians' offices, restaurants, transportation options, theaters, places of worship, and hospitals, Nita’s offers both comfort within its walls and connectivity to the surrounding community.
Experience peace of mind at Nita's Quality Home Care Services where comfort meets compassionate care in the heart of Honolulu.
Nita's Quality Home Care Services is located at 1533 Ala Iolani Place, Honolulu, HI 96819 in Honolulu County, Hawaii
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