Gelacio Care Home

1746 Ala Aolani Place, Honolulu, HI 96819

For more information about senior living options: (844) 490-3973

4 from 9 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Assisted Living

Overall Review of Gelacio Care Home

Pros

  • pro The staff is excellent.
  • pro From custodial personnel through every tier of the medical staff, everyone has been unfailingly kind and compassionate.
  • pro The patient has been recovering from a serious surgery.

Cons

  • pro The facility did not follow the primary care physician's specific care instructions, contributing to the mother-in-law's rapid decline.
  • pro The staff did not address the family's questions or concerns.
  • pro The experience was frightening, with isolation described as unprofessional and the care as questionable.
  • pro The facility was deemed to be poorly staffed or prioritized, and the grandmother was treated miserably; it was described as ghetto.
  • pro There was a perceived lack of accountability during Covid.
  • pro In the other reviewer's view, the coffee was only instant decaf, which detracted from the experience.

Review

Two very different experiences have been shared about a facility on Liliha, illustrating how care can feel worlds apart depending on who you are and when you're there. One account is harrowing and urgent, describing a rapid decline in a loved one, concerns about adherence to a primary physician's instructions, and a sense that questions were never answered. The other account comes from a resident who has been there for several weeks recovering from major surgery, painting a picture of steady, compassionate care delivered across the staff spectrum. Together, they sketch a complex reality: a place that can be both lifesaving and deeply frustrating, depending on the moment and the person involved.

In the troubling account, the reviewer describes a mother-in-law who declined quickly in the facility. They allege that the primary care physician's very specific care instructions were not followed, leading to a rapid deterioration that necessitated an ambulance transfer to a different facility on Liliha where she stabilized. The writer emphasizes that their questions and concerns were never addressed, a fear amplified by the Covid-era context, which they feel allowed a troubling lack of accountability to persist. The experience is described as frightful, with isolation noted as unprofessional and the overall care as questionable. The reviewer concludes with a strong admonition to avoid the place, expressing a belief that the facility's challenges - whether stemming from staffing shortages, prioritization choices, or broader funding and operational constraints - were directly tied to the treatment of their grandmother. The language is blunt and emotional, culminating in the impression that the environment was not just unhelpful but "ghetto" in spirit and execution, and that the reviewer's grandmother was left miserable and underserved.

This negative perspective also hints at systemic pressures that could underlie such experiences. The reviewer wonders aloud whether a lack of workers or a misaligned prioritization of tasks could be at the root of the problems, suggesting that there might be limited funding or other operational hurdles contributing to poor care. The blunt assessment isn't simply about individual missteps; it's a broader critique of how the facility operates during a time when accountability networks were already strained by the pandemic. The sense conveyed is that patient safety and responsiveness fell short of what the family expected, leaving them with long-lasting fear and dissatisfaction about their loved one's treatment.

Against this backdrop of distress is a contrasting narrative from another resident or visitor who has spent several weeks there while recovering from serious surgery. This account is almost the opposite in tone: the staff are described as excellent across the board, from custodial personnel to nurses' aides, CNAs, RNs, physical therapists, doctors, and office staff. The reviewer uses words like unfailingly kind and compassionate, portraying a cohesive, patient-centered culture where every tier of the medical team contributes to a positive experience. The emphasis is on genuine care, attentiveness, and a sense that personnel - from front-line aides to physicians - work together to support recovery and well-being.

What elevates the second review is the breadth of praise for the care team. The writer highlights not only the clinical staff but also the support and administrative personnel, underscoring that the quality of care is visible across the entire facility. This paints a portrait of a place where the patient experience is fostered through consistent kindness and professional conduct at every contact point. The only blemish noted is a minor, almost comical consumer complaint about the coffee: instant decaf that failed to meet the reviewer's personal taste, tied in with a personal note about heritage and preference for Kona coffee. Even this small critique is shared with a sense of humor and light-heartedness rather than frustration.

The juxtaposition of these two experiences highlights a broader reality in long-term care settings: care quality can be uneven, even within the same facility. On one hand, there is a narrative of rapid decline, unanswered questions, and a perceived failure to follow medical directives, all set against a backdrop of pandemic-era challenges and concerns about accountability. On the other hand, there is a sustained, weeks-long impression of professional, compassionate, and comprehensive care that touches every level of staff and a patient's recovery process. The Covid era appears as a common thread, suggesting that extraordinary circumstances can amplify both strengths and weaknesses in how care is delivered and perceived.

Ultimately, these reviews offer a complex portrait rather than a single verdict. They underscore the importance of clear communication, adherence to physician instructions, and robust accountability, especially in vulnerable moments when families are seeking reassurance and accuracy. At the same time, they celebrate the human aspects of care - the kindness, dedication, and teamwork of the staff - that can make a meaningful difference in recovery and daily life inside a facility. For anyone considering care at this location, the messages point toward gathering broad perspectives, seeking timely updates, and engaging actively with care teams to ensure alignment on treatment goals and patient well-being. The stories remind us that the patient experience in caregiving environments can be profoundly variable and deeply personal.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Honolulu International (4 miles away) Honolulu International (4 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Gelacio Care Home is an assisted living community located in the beautiful city of Honolulu, HI. Our community offers a range of amenities to ensure a comfortable and enjoyable living experience for our residents.

Our dining room provides a cozy and inviting space for residents to enjoy their meals, which are prepared by our skilled staff. The community is fully furnished, offering residents a ready-to-move-in environment.

Outside, residents can relax and enjoy the peacefulness of our well-maintained garden or take advantage of the outdoor space for recreational activities. Our housekeeping services ensure that residents can focus on enjoying their time at Gelacio Care Home without worrying about household chores.

For those who wish to stay connected, we offer telephone and Wi-Fi/high-speed internet services throughout the community.

At Gelacio Care Home, we understand the importance of providing comprehensive care services to meet the individual needs of our residents. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless communication and collaboration in delivering personalized care plans.

We provide specialized dietary support including diabetes diets and accommodate special dietary restrictions for all our residents. Meal preparation and service are done with utmost care and consideration for each resident's preferences.

Transportation arrangement for medical appointments is available to ensure that residents have convenient access to healthcare facilities in the area. Additionally, there are numerous pharmacies and physicians located nearby, making it easy for residents to access necessary medications and healthcare services.

In terms of entertainment and leisure activities, Gelacio Care Home has scheduled daily activities to keep residents engaged and entertained. There are also several cafes, parks, restaurants, transportation options, places of worship, theaters, and hospitals located in close proximity to our community.

At Gelacio Care Home, we strive to create a warm and supportive environment where our residents feel safe, comfortable, and valued. Join us at Gelacio Care Home and experience a fulfilling assisted living lifestyle in the heart of Honolulu.

Nearby Places of Interest

This part of Honolulu, Hawaii, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several hospitals, physicians' offices, and pharmacies located within a short distance, residents have access to quality healthcare services. Additionally, there are numerous dining options including fast food restaurants and cafes for those who enjoy dining out. The area also provides opportunities for recreation with nearby parks such as Salt Lake District Park and Neal S. Blaisdell Park. Places of worship like St Philomena Church and Izumo Taishakyo Mission of Hawaii offer spiritual nourishment, while transportation services like Hertz Rent A Car and Daniel K. Inouye International Airport ensure easy travel options. Overall, this part of Honolulu caters to the needs of seniors by providing essential services in a convenient location.

Hospitals

  • Asn Consulting Services (0.3 miles)
  • Tripler Orthopedics (0.9 miles)
  • Sparks M. Matsunaga VA Medical Center (0.9 miles)
  • Kaiser Permanente Moanalua Medical Center (1.1 miles)
  • Kaiser Permanente Hospital (1.1 miles)
  • Hmce (3.5 miles)
  • Kuakini Medical Center (4 miles)

Physicians

  • Melanie M Lau MD - Lau & Shigezawa MDS (0.5 miles)
  • Community Living Center (Formerlly Center for Aging) (0.8 miles)
  • Women's Health Clinic - VA Honolulu (0.9 miles)
  • McKoy, James Dr-Kaiser Mapunapuna Clinic (1.9 miles)
  • Aloha Vision Consultants (3 miles)
  • Maluhia Health Center (3.4 miles)
  • Pali Momi Neurology Clinic (3.5 miles)

Pharmacies

  • Zee Medical Service (1.1 miles)
  • Longs Drugs (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Times Supermarkets (2.7 miles)
  • Longs Drugs (2.7 miles)
  • Walgreens (2.8 miles)
  • Times Supermarkets (2.9 miles)

Restaurants

  • Ani's Bake Shop (1.9 miles)
  • McDonald's (2.6 miles)
  • Wendy's (2.7 miles)
  • McDonald's (2.8 miles)
  • McDonald's (2.9 miles)
  • McDonald's (3.1 miles)
  • Sakana Grill (3.2 miles)

Parks

  • Salt Lake District Park (2.1 miles)
  • Neal S. Blaisdell Park (4.7 miles)

Places of Worship

  • St Philomena Church (2.6 miles)
  • Community Lutheran Church Wels (3.2 miles)
  • Izumo Taishakyo Mission of Hawaii (4.2 miles)
  • Byodo-In Temple (5.3 miles)

Cafes

  • The Bishop Museum Café by Highway Inn (2.9 miles)
  • Starbucks (2.9 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.2 miles)

Transportation

  • Hertz Rent A Car (3.6 miles)
  • Diamond Head Concourse (3.6 miles)
  • United Club (3.6 miles)
  • TSA Security Check Point (3.6 miles)
  • Daniel K. Inouye International Airport (HNL) (3.6 miles)
  • United Airlines (3.6 miles)
  • Baggage Claim 9-11 (3.7 miles)

Theaters

  • Sharkey Theater (3.8 miles)
  • Regal Dole Cannery ScreenX, 4DX, IMAX & RPX (4 miles)

Frequently Asked Questions

Where is Gelacio Care Home?

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