4559 Lavista Road, Tucker, GA 30084
For more information about senior living options: (844) 490-3973
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Cindy Lofton-Stroud is described as a blessing who guides families through the Medicaid process and is kind and helpful in stressful situations. Tucker Rehab nurses and caretakers are noted as kind and generous. The staff at Tucker Rehab provides round-the-clock care and includes residents in engaging activities, with food that is praised as good. Jocelyn Greene is described as a truly great worker who cares about residents and goes above and beyond. Jocelyn is consistently praised by multiple reviewers for her care and positive representation of the facility. The facility is depicted as amazing, with hospitable, friendly staff and a clean, positive environment. Michael K. in the kitchen is recognized as a hardworking, valuable team member. Tammy Hubbard and the kitchen staff are celebrated for excellent meals and desserts and for going above and beyond to meet residents' needs. The administrator and social worker are praised for kindness, compassion, and supportive care that contribute to residents' dignity and peace of mind.
The administrator consistently fails to communicate effectively with families and shows little to no concern for resident well-being or family feedback. There is a persistent lack of accountability and leadership, creating an environment where families feel dismissed, unheard, and deeply frustrated. The reviewer would not recommend Tucker Nursing and Rehabilitation Center under the current administrator due to deficiencies in leadership, transparency, and communication. After a 48-hour stay, the loved one was not cared for by rude nursing staff, with delays in essential care such as dressing a wound. A nurse did not follow proper sanitizing protocols in caring for a patient. The facility allegedly hooked a resident up to an empty oxygen tank and left her outside in heat, indicating unprofessionalism and neglect. Adult Protective Services was called regarding alleged elderly abuse and neglect, and the reviewer felt there were no findings and that the process was mishandled. The facility is understaffed and inconsistent in care. A reviewer described the experience as "this place is trash" and claimed staff prioritized other activities over patient safety.Tucker Nursing and Rehabilitation Center elicits a wide range of experiences from families and friends who have interacted with its staff and leadership. On one hand, many reviewers highlight caring, attentive staff, engaging activities, and a facility that feels welcoming and well-organized in daily operation. On the other hand, a substantial thread of criticism runs through several accounts, focusing on leadership, communication, perceived safety gaps, and inconsistent care. Taken together, the messages sketch a facility with real strengths in front-line care and activities, but with significant concerns about administration and accountability that color overall impressions.
A central theme in the praise is the Medicaid navigation and support some families receive through a dedicated counselor, Cindy Lofton-Stroud. Families describe Cindy as a blessing who helps them maneuver the Medicaid process during a particularly stressful period. This assistance is repeatedly linked to a broader sense of relief and stability for loved ones who require long-term rehabilitation and round-the-clock care. Beyond Medicaid support, reviewers frequently commend the nursing and caregiving staff for their kindness and generosity, noting that residents receive attentive, compassionate care and that the facility makes an effort to keep residents engaged with activities. The daily life at Tucker, including the quality and flavor of meals, is described as positive, with residents and visitors appreciating the enjoyable programming and consistent courtesy of the caregiving team.
Several reviewers call out specific staff members who stand out for their dedication. Jocelyn, in particular, receives extensive praise for her evident care and professionalism. Messages from friends and visitors describe Jocelyn as someone who truly cares, goes above and beyond to support residents, and represents the facility well. The kitchen and dietary teams also receive strong endorsements: Tammy Hubbard is repeatedly highlighted for her warmth, hospitality, and the way she ensures meals feel like family meals, with desserts that residents enjoy. Comments about Tammy emphasize the care and generosity in the dining experience and in how she coordinates with residents and families to meet their needs. In the kitchen, Michael K. earns specific commendation for his hard work and positive impact on the dining experience, with expressions that the dietary team is among the best areas of the facility. Overall, reviewers repeatedly note a consistently "great" staff energy, with a generally positive and uplifting atmosphere on many days.
Other positive experiences center on residents' personal recovery journeys. One reviewer recounts staying for two months after an ankle fusion and emphasizes the supportive environment that contributed to a successful recovery. They describe a period of active rehabilitation, engaging activities like Bingo, regular church services, friendly nurses, and exceptionally good food. The management's flexibility is also highlighted here, with a multi-step process that eventually placed the reviewer in a private room with a private bathroom, an adjustable bed, and a smart TV - details that contributed to a highly satisfactory stay. This account reinforces a view of Tucker as capable of delivering excellent service and comfort when care teams are aligned and resources are available.
However, these positive experiences are balanced by pointed criticisms of the facility's leadership and communication. Several reviews focus on the nursing home administrator, Tkeyah Brunson, describing her as a source of ongoing frustration due to poor communication with families and a perceived lack of concern for resident well-being. Reviewers report that legitimate concerns about care, safety, and staffing often go unanswered, and when concerns are acknowledged, they are met with explanations that shift responsibility away from leadership. The social services team is noted as unable to compel the administrator to address issues, leaving families feeling dismissed and unheard. The overarching criticism is that strong, compassionate leadership should set a tone of accountability and transparency, but instead families feel ignored and frustrated by a perceived lack of ownership and proactive problem-solving at the top.
A particularly troubling account describes a 48-hour stay during which a loved one reportedly did not receive adequate care, including delays in dressing a wound and concerns about sanitizing protocols. The reviewer states that this incident led them to move their loved one home for better care, and afterward, a caseworker reportedly called adult protective services against the family - an action they contest, stating there were no findings. The reviewer expresses a sense of betrayal by the process and signals intent to file a complaint against the facility. This narrative underscores fears around patient safety and the seriousness with which families weigh care standards, especially when there is a perception that staff did not meet basic medical and hygienic expectations.
The collection of stories also includes deeply personal losses. One family shares that their loved one died of a heart attack while in Tucker's care, describing trauma and disappointment in the level of care received. They lament that the experience did not meet even a five-star standard and urge others to proceed with caution, emphasizing the emotional toll of losing a loved one in a setting they felt failed to meet expectations for safety and dignity. This sorrow adds a somber note to the overall picture, reminding readers that the stakes in long-term care are profoundly personal and emotional.
In sum, Tucker Nursing and Rehabilitation Center presents a complex portrait: a facility with dedicated, loving frontline staff who provide meaningful, daily care, engaging activities, good meals, and favorable personal connections, alongside a leadership component that some families find lacking in communication, accountability, and responsiveness. For prospective families and residents, the experiences shared here suggest a need for careful due diligence - speaking with multiple staff members, requesting direct information about care planning and safety protocols, and evaluating whether leadership and organizational culture align with the resident's needs and family expectations. The facility clearly has the capacity to deliver high-quality, person-centered care in many situations, but the perceived gaps in administration and follow-through can significantly color overall satisfaction and trust.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tucker Group Home is an assisted living community located in Tucker, GA. Our facility offers board and care home services for seniors who require assistance with daily activities but still want to maintain their independence.
At Tucker Group Home, residents will enjoy a comfortable and fully furnished living space, complete with a dining room for communal meals and socialization. Our beautiful garden and outdoor spaces provide opportunities for relaxation and fresh air.
We understand the importance of cleanliness, which is why our dedicated staff provides housekeeping services to keep the living environment tidy and comfortable for all residents. Additionally, we offer move-in coordination services to ensure a smooth transition into our community.
Our residents' well-being is our top priority, which is why we provide various care services to meet their individual needs. This includes assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention.
For those with special dietary restrictions or diabetes, our facility offers meal preparation and service that cater to specific dietary needs. Medication management is also provided to ensure that residents take their prescribed medications on time.
Transportation arrangement for medical appointments is available for residents who require it. Additionally, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity to provide convenient access to various amenities and services.
At Tucker Group Home, we believe that maintaining an active lifestyle is important for overall well-being. Therefore, we offer scheduled daily activities that promote social interaction and engagement among residents.
If you or your loved one are in search of a caring community that provides personalized assistance in a homelike environment, Tucker Group Home may be the perfect choice for you. Contact us today to learn more about our assisted living community in Tucker, GA.
Located in Tucker, Georgia, this neighborhood offers a convenient and diverse range of amenities for seniors looking to settle down in a peaceful community. With multiple dining options such as Del Taco, Local No. 7, Chick-Fil-A, and Kacey's Home Cooking nearby, residents can enjoy a variety of cuisines. The area also features several theaters like Movie Tavern Northlake Festival and Regal Hollywood for entertainment. For outdoor activities and relaxation, Henderson Park and Briarlake Forest Park are within a short distance. In terms of healthcare, there are reputable physicians' offices including Northlake Emory and Dekalb Medical Center nearby, ensuring easy access to medical services. Additionally, there are several pharmacies like Walgreens and CVS Pharmacy in the vicinity. Places of worship such as Rehoboth Baptist Church and Greek Orthodox Cathedral of the Annunciation cater to residents' spiritual needs. Transportation options include MARTA stations like Doraville Station and Brookhaven/Oglethorpe University MARTA Rail Station for easy commuting. Hospitals like North Dekalb Health Center and Atlanta VA Medical Center are also within reach for medical emergencies. Overall, this part of Tucker provides a well-rounded environment with ample resources for seniors looking to lead a comfortable and fulfilling lifestyle.
Tucker Group Home is located at 4559 Lavista Road, Tucker, GA 30084 in Gwinnett County, Georgia
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