1980 Walton Woods Circle, Tucker, GA 30084
For more information about senior living options: (844) 490-3973
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They helped a disabled family member transition back to the community, with praise for Cheri Bradley, Joyce Murray, and Michael Strickland. The staff are friendly and genuinely care about their clients, providing eye exams and glasses with compassionate service. They assist with the Ticket to Work program with Social Security, helping people on SSDI/SSI work gainfully. They offer amazing services for independent living, and Beth and the Walton Options staff are instrumental in providing resources with compassion and professionalism. They help disabled individuals obtain mobility aids and hospital beds, and assist with Section 811 housing based on income. Their durable medical equipment reuse program is very helpful to those who cannot afford items, and they assist with hospital-to-home transitions. Their transition program has helped many move back into the community, and the staff strive to connect people with various community resources.
The AC was out, it was 90?F inside, and the staff left without fixing it. The maintenance person and the office staff did nothing. No one answers the phone, making it a terrible place to be. The staff are understaffed and use inexperienced workers; there aren't quality people on site. The reviewer notes the shelter environment is nasty and some men are disrespectful. The reviewer says standing in extreme heat with health issues, feeling ignored, and calls for investigation. They accuse management of corruption and say the operation isn't what it used to be. The service is described as very unprofessional.Walton Options in Augusta (and the surrounding area) presents itself in the experiences shared by multiple people as a place with a wide spectrum of outcomes. Some days and encounters seem to reveal a caring, capable organization with real resources and thoughtful staff, while other times the same location is described as slow, undertrained, and frequently difficult to reach or rely on. The contrasts are striking and illustrate how a single provider can simultaneously be a lifeline for some and a source of frustration for others.
On one practical note, a recent personal experience highlights the kinds of service gaps that can color a visit. A resident reported an air-conditioning failure that left a home at about 90 degrees, with the problem not resolved after maintenance visits. The story goes that two maintenance workers came to the house, along with a staff member from the office, but did nothing to fix the cooling issue. The phone lines were not answering, and the overall impression was of understaffing and a process that wasn't moving quickly enough to address an urgent health-related concern. Compounding the trouble was a leaky sink, with water continuing to pool on the floor, and a sense that the people present did not have sufficient experience or the necessary resources to bring the situation under control. In this account, the environment felt worn and the organization appeared to be more reactive than proactive, with broader questions about how well staffed and prepared they were to handle acute needs.
Yet the picture is not exclusively negative. Several reviewers recount highly positive, even transformative experiences with Walton Options. They praise specific individuals - Cheri Bradley, Joyce Murray, and Michael Strickland from the Kennedy family - for their tremendous help in transitioning a disabled brother from a long-term facility back into the community. The sentiment is warm and abundantly thankful: these people are described as friendly, caring, and genuinely invested in the well-being of those they serve. Other testimonials celebrate the practical, life-changing outcomes of the organization's work, from eye exams and glasses to a broader sense of community support and personal attention. The tone here is intimate and grateful, suggesting that when the staff listen and respond, the results can be meaningful and lasting.
Beyond individual kindness, several accounts highlight Walton Options' programs and resources in ways that have a lasting impact. Reviewers mention a Ricket to Work program connected with Social Security that helps people pursue work opportunities while on SSDI or SSI, as well as services aimed at independent living. There is pride in the organization's role in helping people obtain durable medical equipment through a reuse program and in guiding them toward housing solutions, including Section 811 for disability housing. The emphasis is on practical assistance - transition programs that move people back into the community, access to mobility aids and hospital beds, and a willingness to connect individuals with a network of community resources. In these narratives, Walton Options is not just a service provider but a connector to a broader ecosystem of support.
Nonetheless, even among the positive points, there are reminders that the environment can feel inconsistent. Some reviewers describe a sense of disorganization or even hostility in certain contexts, with phrases that imply a harsher reality for people who show up needing urgent help. One contributor speaks of a shelter-like atmosphere characterized by nastiness and disrespect from some men, and the frustration of those who feel ignored or left to "stand around" while seeking assistance. The perception of poor behavior and a lack of urgency starkly contrasts with the compassionate care highlighted elsewhere, underscoring how experiences can vary significantly from visit to visit.
Other remarks touch on the evolution of the organization over time. A few reviewers note that Walton Options used to be a stronger, more reliable business and fear a gradual decline driven by management issues or corruption concerns. They acknowledge a long-standing familiarity with the place and describe it as having been a great resource for helping elderly or disabled individuals remain independent. The sense conveyed is one of mixed legacy: a foundation built on strong, community-oriented service that some feel has not kept pace with changing demands or staffing realities. Even with that critique, there is also a consistent thread of appreciation for the staff's kindness, resourcefulness, and the sense that, when functioning well, Walton Options can feel like a small, family-like environment.
Overall, the collection of experiences paints Walton Options as a complex, multifaceted organization. On the one hand, there are stories of compassionate staff, meaningful programs, and practical supports that have helped people stay independent, move back into the community, and navigate systems like Social Security, housing, and durable equipment. On the other hand, there are accounts of operational trouble - hot homes, unresponsive phone lines, slow progress, and concerns about staffing and management - that can leave visitors feeling frustrated and unsupported. The common thread is a place with real potential and real heart, tempered by real-world challenges that can complicate the delivery of timely, reliable assistance. For someone considering Walton Options, the takeaway seems to be to prepare for variability: seek out the specific staff members who have earned a reputation for care, call ahead to confirm appointments and placements given staffing realities, and understand that experiences may differ from one encounter to the next.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Walton Woods is a vibrant and welcoming assisted living community located in the tranquil neighborhood of Tucker, GA. Our community offers a range of amenities and care services designed to enhance the lives of our residents while promoting their independence and well-being.
Upon entering our community, residents are greeted by a charming dining room where delicious meals are served daily. Our fully furnished accommodations provide a comfortable and homely atmosphere for our residents to enjoy. In addition, our beautiful garden and outdoor spaces offer an opportunity for relaxation and enjoyment of the natural surroundings.
To ensure a worry-free living experience, we provide housekeeping services and assist with move-in coordination. Residents can stay connected with loved ones through the availability of telephone services as well as Wi-Fi/high-speed internet access.
At Walton Woods, we prioritize the health and safety of our residents. Therefore, we offer a variety of care services including assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinates with healthcare providers to ensure that residents receive appropriate medical attention. We specialize in providing diabetes diet management, medication management, and accommodating special dietary restrictions.
Transportation is readily available for medical appointments as well as other outings through our transportation arrangements. Additionally, nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - ensuring easy access to essential services and recreational opportunities.
We believe in promoting an active lifestyle for our residents through scheduled daily activities designed to engage their interests and foster social interaction within the community.
Walton Woods is more than just an assisted living community; it is a place where seniors can thrive in a comfortable environment while receiving quality care tailored to their individual needs.
Walton Woods - Community Living Arrangement is located at 1980 Walton Woods Circle, Tucker, GA 30084 in Gwinnett County, Georgia
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