Information last verified:
2722 Regal Way, Tucker, GA 30084
For more information about senior living options: (844) 490-3973
The Phoenix at Tucker impresses visitors with a high-quality facility and welcoming atmosphere. The staff at The Phoenix at Tucker are caring, proactive, and very warm. The memory care at The Phoenix at Tucker is wonderful, with staff who are truly dedicated. The facility is spotless, the meals are delicious, and the environment is comfortable and attractive. The daily activities and on-site services (like exercise classes and a hairdresser) keep residents engaged. Roslyn and Daryl are compassionate leaders who create a true home for residents. The whole Phoenix team delivers warm, welcoming care across all roles. The Phoenix at Tucker provides safety, comfort, happiness, and meaningful activity through residents' final days. The staff feel like an extension of residents' families due to their care and warmth. Orchard at Tucker is a top-notch facility with high-quality care, friendly staff, and a welcoming owner.
The reviews say the facility has gone downhill drastically under the new ownership. They claim the staff did not take care of her, describing it as complete negligence. There were times when no staff member could be found in the building, with only front desk personnel present. The front desk is no longer staffed 24/7, making it a nightmare to reach someone by phone. The awning has not been repaired or repainted for at least a year, and the dumpster doors are in disrepair, giving a bad first impression. There is constant turnover, and the caregivers may not stay long.Phoenix Living at Tucker is best suited for families seeking a warm, socially vibrant option in Tucker, Georgia, with a clear emphasis on memory-care support and personal attention. The community consistently showcases a lively calendar: daily exercise classes, engaging activities, on-site hair services, and holiday events that lift residents’ spirits. The environment feels home-like rather than clinical, with clean spaces, well-kept grounds, and a back park that invites gentle outdoor time. The staff is described as genuinely caring, approachable, and proactive, which translates into a sense of security for families navigating dementia or age-related needs. For seniors who prize human connection and a team that treats residents with real warmth, this community delivers. In short, it works best for those who want meaningful daily engagement, transparency from staff, and a partner in care rather than a distant facility assignment.
Those who may want alternatives are families prioritizing leadership stability and consistently reliable front-desk access. A strand of reviews notes leadership changes over time, with some parents and families feeling the care level waxes and wanes as ownership shifts. If a steady, predictable governance structure matters, this community warrants careful scrutiny of the current leadership team and ongoing staffing patterns. Several commenters caution about responsiveness when issues arise and point to cosmetic maintenance gaps that can give a negative first impression. For families seeking a quieter, smaller, or more tightly regimented setting, exploring options like Orchard at Tucker can provide a useful contrast in governance, staffing consistency, and resident experience. The takeaway is to verify who is in charge today and to evaluate whether the administrative backbone aligns with long-term expectations.
On the upside, the care culture shines through the staff who know residents by name and seem invested in individual well-being. Families point to a memory-care approach that is thorough, proactive, and well-coordinated with families, nurses, and aides. The daily rhythm, fitness classes, social events, and convenient on-site services, helps residents stay engaged, purposeful, and comfortable. Administrative leaders such as Roslyn and Darryl are frequently cited for hands-on involvement and problem-solving that translate into real reassurance for families facing difficult decisions. The presence of a capable kitchen staff, an attentive activity program, and a clean, attractive setting further reinforces confidence that loved ones are treated with dignity. Overall, the combination of dedicated caregivers and a lively, well-supported memory-care environment creates a foundation for meaningful daily life and smoother transitions during medical changes.
However, the experience is not without caveats. Several reviews discuss concerns tied to governance shifts, including reports of uneven care quality after ownership changes and occasional difficulty reaching front-line staff. Cosmetic maintenance issues, such as an unrepaired awning or problematic dumpster doors, suggest the need for tighter upkeep to maintain a consistently positive first impression. A minority narrative claims riskier lapses in safety or responsiveness during staffing shortages, underscoring that a strong, stable leadership team is essential to sustaining the high level of day-to-day care. The core caution is that while many residents thrive, the reliability of the experience can hinge on how well leadership communicates, supports frontline teams, and maintains the physical plant over time. Prospective families must weigh these realities against the warmth and activity level that define the community.
Despite these concerns, the pros frequently offset the cons for families seeking a high-engagement memory-care setting. The care team’s genuine warmth, combined with a robust activity slate and easy access to on-site services, materially improves quality of life and reduces caregiver stress. When problems arise, the most credible reviews describe prompt notifications, visible accountability, and concrete steps to address issues, which matters greatly to families navigating medical challenges. The campus design, clean interiors, tranquil outdoor spaces, and approachable staff, supports a dignified, social lifestyle that keeps residents connected. In practical terms, this means a resident who benefits from structured routines and personal attention is less likely to experience withdrawal or isolation, even amid the natural ebbs and flows of staff coverage. The experience is not perfect, but it remains deeply reassuring for many families.
Bottom-line guidance centers on alignment of expectations with current realities. Phoenix Living at Tucker delivers a compelling blend of memory-care expertise, a warm, engaged staff, and a calendar that keeps residents both active and connected. Prospective buyers should prioritize current leadership visibility, confirm frontline staffing stability, and visit multiple shifts to observe interactions between staff and residents. Ask how care plans are updated, how quickly concerns escalate, and what safeguards exist when staffing is stretched. If steady governance and consistent front-desk coverage are critical, or if long-term reliability is paramount, it may be prudent to compare with alternatives that offer different governance trajectories and staffing models. For families valuing heartfelt care, transparent communication, and a vibrant daily routine, this community remains a strong, persuasive option, provided the leadership and staffing realities line up with long-term expectations.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Phoenix Living at Tucker is an assisted living community located in Tucker, GA. We offer a range of amenities and care services to ensure that our residents receive the support and assistance they need to live comfortably and independently.
Our community features a dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, providing a cozy and welcoming environment for our residents. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that our residents' living spaces are always clean and well-maintained. We also offer move-in coordination assistance to make the transition into our community as smooth as possible.
For connectivity, we provide telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones or browse the web at their convenience.
In terms of care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with health care providers to ensure that all medical needs are met. We provide diabetes diet management, medication management, and accommodate special dietary restrictions.
Transportation arrangements are available for medical appointments and we have nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals so that our residents have convenient access to various amenities in the community.
Furthermore, scheduled daily activities are organized for our residents' enjoyment and engagement. Whether it's participating in group exercises or attending social events within the community or nearby attractions - there's always something happening at Phoenix Living at Tucker.
Overall, Phoenix Living at Tucker offers a supportive and enriching environment for seniors looking for assisted living.
Phoenix Living At Tucker is located at 2722 Regal Way, Tucker, GA 30084 in Gwinnett County, Georgia
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