2722 Regal Way, Tucker, GA 30084
For more information about senior living options: (844) 490-3973
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The memory care facility is wonderful, and the staff are truly caring and proactive with residents. The Phoenix at Tucker offers daily exercise classes, engaging activities every day, and on-site hairdressing, keeping residents active and connected. The staff are warm, compassionate, and attentive to residents' needs. Residents are treated with love, respect, and high-quality care by the entire team. Roslyn and Darryl provide compassionate leadership that guides families through their loved ones' journeys. The facility is clean and welcoming, with a beautiful back park featuring fruit trees, flowers, and water features. Daily activities and holiday festivities motivate residents and delight families. Orchard at Tucker is praised for its friendly staff, beautiful grounds, delicious food, and resort-like atmosphere. Orchard developers have a long history of providing safe, comfortable surroundings for seniors.
They stated that since the new ownership, the facility has gone downhill drastically. They described staffing as negligent and the care as substandard. There were times when a staff member could not be found in the building and residents were not put to bed or taken down for meals. They noted ongoing turnover and said that those who do the care won't be there long. They said the front desk is not staffed 24/7 and that calling the facility was a nightmare. Cosmetic issues were pointed out, such as an unrepaired front awning and dumpsters' doors in disrepair, which could leave a bad first impression. They warned not to be fooled by the facility's appearance, as the care quality did not match the looks.Families moving a loved one into senior living in Tucker have described a landscape of care, comfort, and connected communities built around attentive staff, engaging activities, and inviting environments. Several residents and their families paint a picture of a place that feels like a true home, where daily routines are filled with meaningful stimulation, personal interactions, and ongoing reassurance during transitions that can be emotionally challenging. Across several reviews, the Phoenix at Tucker emerges as a memory-care and assisted-living option that many families trusted, appreciated, and relied upon during difficult health changes.
A common thread in the narratives about Phoenix at Tucker is the extraordinary warmth and dedication of the staff. Families repeatedly highlight the personal attention provided by the team, including the executive leadership, nursing staff, aides, front-desk personnel, and kitchen and activities teams. Roslyn (also spelled Rosalyn) Jones, in particular, is frequently named as a guiding presence who brings empathy, clear communication, and proactive leadership to the community. Families describe her as going "out of her way" to ensure everyone - residents and their families - feels supported, with care that feels as if it were for her own family. The nursing leadership, notably Darryl, is praised for ensuring that clinical care stays aligned with the families' needs and for helping families navigate the realities of mind and body changes in aging loved ones.
The staff's daily impact shows up in the tangible details of life at the community. Reviewers sing the praises of a well-rounded team: a friendly front-desk receptionist, a talented chef, an entertainment coordinator, personal aides, med-tech staff, maintenance, and housekeeping. This blend of roles translates into a setting where residents are engaged and well cared-for, with staff who know residents by name and anticipate their preferences. Families recount stories of compassionate guidance during difficult moments, reassuring conversations with care teams, and a sense that care was delivered with patience, dignity, and respect. In several accounts, residents' days are enriched by exercise classes, engaging on-site activities, and the presence of accessible services like an on-site hairdresser, all contributing to a lively and integrated living experience.
The Phoenix at Tucker is repeatedly described as clean, comfortable, and attractive, with a campus atmosphere that feels welcoming and homelike. Reviewers emphasize the facility's cleanliness, the pleasant environment, and features such as a back garden or park area with fruit trees and water features that provide a soothing, aesthetically pleasing backdrop to daily life. The meals are highlighted as delicious, and the overall environment is noted as "spotless" and well-maintained. Families value a culture of activity and social participation that encourages residents to stay active, maintain routines, and enjoy holiday and special events that bring families together in meaningful ways.
Several experiences underscore the importance of leadership in shaping the resident experience. In one account, the introduction of positive changes under the Executive Director's leadership led to noticeable improvements in a mother's care, with families feeling supported and able to focus on quality time. The same review encourages prospective families to speak with a broad cross-section of staff to gain a full picture of the community, indicating that care and culture at Phoenix at Tucker can be highly relational and influenced by who is at the helm. The emphasis on communication, accountability, and responsiveness - such as notifying families when issues arise and working quickly to remedy them - frames the facility not as a flawless institution but as a responsive one that takes responsibility and strives to fix problems when they occur.
The conversations about Phoenix at Tucker are not uniform, however. A notable portion of feedback reflects concerns that emerged after ownership changes. One review argues that the "good reviews" all predate a change in ownership, claiming that the facility "has gone downhill drastically" since then, with criticisms focused on staffing levels, front-desk coverage, and inconsistent care. This perspective cautions prospective families to do thorough due diligence by talking with multiple staff members across departments to understand current practices and care norms, given how ownership transitions can influence staffing stability and day-to-day operations. It's a reminder that experiences can vary over time and that the continuity of leadership can significantly shape perceptions of care quality and reliability.
Beyond Phoenix at Tucker, another strong positive voice comes from Orchard at Tucker. Several families describe Orchard as a top choice within the Atlanta area, praising its flexibility during the decision-making process, its welcoming staff, and its sense of community. Families who moved their parents into Orchard note a warm, accommodating culture, with an emphasis on creating a "resort-like" atmosphere in a comfortable, well-kept setting. The owner and staff are described as friendly and responsive, and the facility's grounds - beautiful and well-kept - contribute to a calm, uplifting residential vibe. The food is highlighted as delicious, and the calendar is full of activities designed to engage seniors, making Orchard feel like a community where aging adults can thrive socially as well as physically.
One family's experience at Orchard stands out for its emphasis on flexibility and collaborative decision-making with the care team. The community is portrayed as a place that listens to families and works with them to make transitions as smooth as possible, an important factor when loved ones are moving from longtime homes into a new living environment. The Orchard narrative also includes a sense of purposeful care - developers with a long-standing reputation for supporting seniors - who are actively building a culture of care that aims to enhance residents' quality of life and provide peace of mind for families.
Taken together, the reviews paint a portrait of two Tucker-area senior living communities that strive to blend compassionate, hands-on care with engaging activities, comfortable surroundings, and strong family partnerships. Phoenix at Tucker is frequently celebrated for its caring staff, leadership that prioritizes communication and empathy, and a lively daily rhythm that helps residents feel at home. Orchard at Tucker, meanwhile, is praised for its welcoming atmosphere, flexible processes, and a resort-like ambiance that makes families feel confident in the care their loved ones are receiving. While there are voices that point to potential challenges tied to ownership changes and the need to maintain cosmetic and everyday operational details, the prevailing mood across many accounts is one of gratitude for providers who treat residents and families with respect, warmth, and a sincere commitment to improving quality of life in the context of aging and healthcare needs.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Phoenix Living at Tucker is an assisted living community located in Tucker, GA. We offer a range of amenities and care services to ensure that our residents receive the support and assistance they need to live comfortably and independently.
Our community features a dining room where residents can enjoy delicious meals prepared by our skilled chefs. Each apartment is fully furnished, providing a cozy and welcoming environment for our residents. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that our residents' living spaces are always clean and well-maintained. We also offer move-in coordination assistance to make the transition into our community as smooth as possible.
For connectivity, we provide telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones or browse the web at their convenience.
In terms of care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with health care providers to ensure that all medical needs are met. We provide diabetes diet management, medication management, and accommodate special dietary restrictions.
Transportation arrangements are available for medical appointments and we have nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals so that our residents have convenient access to various amenities in the community.
Furthermore, scheduled daily activities are organized for our residents' enjoyment and engagement. Whether it's participating in group exercises or attending social events within the community or nearby attractions - there's always something happening at Phoenix Living at Tucker.
Overall, Phoenix Living at Tucker offers a supportive and enriching environment for seniors looking for assisted living.
Phoenix Living At Tucker is located at 2722 Regal Way, Tucker, GA 30084 in Gwinnett County, Georgia
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
