5314 Bridgewater Trace, Stone Mountain, GA 30088
For more information about senior living options: (844) 490-3973
Rising Stars adult day program and respite care comes through in many reviews as a place that feels intimate and warm, a smaller setting where families notice a more personal connection compared to larger care homes. Several people emphasize that the staff are kind and attentive to residents, and that the program provides a comforting environment for loved ones who need daytime support or temporary respite. The recurring impression is of a team that aims to treat residents with care and respect, and to build relationships that go beyond routine tasks.
The facility itself is frequently described as clean, well-maintained, and comfortable. Reviewers highlight an odor-free, tidy atmosphere with plenty of space for movement, including large hallways that accommodate wheelchairs. The parking situation is praised as convenient, making visits easy for family and friends. In addition to the physical space, there is a strong sense of homeliness: a big kitchen, a dining room, an entertainment room, and ample common areas contribute to a setting that many feel is more personal and less clinical than other options.
A recurring thread across notes is the degree to which staff engage with residents on a personal level. Several reviewers laud the way residents are fed well, groomed, and treated with ongoing respect. One description emphasizes how "every inch of the place shows someone who is loved lives here," noting attentive care and responsiveness to needs as a hallmark of the operation. There are mentions of celebratory touches, such as a resident receiving a pink crown for her birthday, which illustrate that staff are attentive to individual preferences and moments that matter to families.
In terms of the day-to-day interactions, some reviewers express very positive, trusting sentiments. phrases such as "the nurse attendant knew her patients well," and "they cater to their needs" appear, conveying a sense of competence and personalized attention. A comment that stands out is the assertion that, if the reviewer were ever to enter a nursing home themselves, Rising Stars would be a place they would want to stay. Overall, these accounts paint a picture of a facility where staff strive to be available, helpful, and patient with residents and their families, and where logistical aspects like parking and space alignment with the needs of seniors are well-noted.
Amid the positive voices, there are also more critical or contradictory observations. One reviewer simply states "Very nasty staff," contrasting sharply with other glowing notes about resident attention and caring. This contrast underscores that experiences at Rising Stars can be inconsistent, depending on the day, staff on duty, or individual circumstances. The collection of reviews, therefore, presents a spectrum: many appreciate the level of care and personal touch, while others report dissatisfaction with staff behavior or management.
There are especially troubling accounts that cannot be overlooked. One reviewer offers a stark warning not to place a loved one in Rising Star PCH, alleging a year of neglect that led to severe weight loss (reported as 70 pounds) and a sequence of alarming events. The account includes claims that a resident's cell phone was taken away for months, that the staff member supervising them claimed low pay as a motive for mistreatment, and that there were confrontations involving the police. The reviewer also alleges inappropriate medication practices by a doctor on staff and describes a frightening scene of systemic neglect. It is presented as a grave warning to prospective families, urging readers not to leave loved ones there. As with all such claims, they are one account and deserve careful verification, but the seriousness of the allegations certainly stands out.
Other reviewers circle back to the theme of cleanliness and good food, with simpler but meaningful praise. One entry simply notes that the place is very clean, smells pleasant, and serves amazing food. Another reviewer calls the facility "amazing" and highlights competitive pricing alongside wonderful staff, suggesting that Rising Stars offers strong value combined with high-quality care in the eyes of those reviewers.
A separate, more alarming anecdote describes a scene where an elderly man was observed bleeding and attempting to crawl from a ditch near the highway, with the individual recounting confusion about where he came from and where he was headed. In that account, attempts to get the man help involved calling 911, while the staff reportedly gave evasive responses about his whereabouts and safety. The reviewer describes a sense of fear about leaving an elderly relative in such an environment, and ultimately chooses not to rely on Rising Stars in favor of seeking external assistance. This narrative adds a stark cautionary note to the overall mosaic of impressions.
Taken as a whole, the collection of reviews reveals a facility that many families genuinely appreciate for its warmth, cleanliness, and attentive staff, along with spaces and amenities that support comfortable daily living. Yet the existence of serious, negative testimonies - ranging from perceived staff hostility to alleged neglect and dangerous medical practices - suggests that experiences can diverge markedly from one family to another. For anyone considering Rising Stars, the message is to perform due diligence: visit the facility, speak directly with staff and residents, review their medical and safety protocols, and seek references from multiple families who have used the program. That approach can help balance the strong positives with the serious concerns raised in some accounts and provide a clearer sense of whether Rising Stars aligns with a loved one's needs and your family's expectations.
Brightstar At Bridgewater Trace in Stone Mountain, GA is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by professional chefs. Each apartment is fully furnished and elegantly designed to create a warm and inviting atmosphere.
Residents can take advantage of the beautiful outdoor spaces, including a garden, where they can relax and unwind or engage in outdoor activities. Housekeeping services are provided to maintain cleanliness and orderliness within the community.
At Brightstar At Bridgewater Trace, residents receive personalized care assistance with daily activities such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents' medical needs are met. Specialized care for individuals with diabetes is available, including diabetes diet management.
Meal preparation and service are provided by the community's skilled culinary team, taking into account any special dietary restrictions or preferences. Medication management ensures that residents receive their medications accurately and on time.
Transportation arrangements for medical appointments are made by the community, providing convenience for residents who require regular visits to healthcare providers. Additionally, transportation to doctors' appointments is offered.
Residents at Brightstar At Bridgewater Trace can enjoy a vibrant social life with scheduled daily activities that cater to their interests and hobbies. They can also explore nearby parks for leisurely walks or engage in recreational activities.
The community is conveniently located near pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to essential services and amenities for both residents and their loved ones.
Overall, Brightstar At Bridgewater Trace provides a nurturing environment where seniors can live comfortably while receiving quality care tailored to their individual needs.
Brightstar At Bridgewater Trace is located at 5314 Bridgewater Trace, Stone Mountain, GA 30088 in DeKalb County, Georgia
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