1545 Kelleys Close, Stone Mountain, GA 30088
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
They claim their paycheck is being withheld with no contact from the company. They describe the communication as terrible and note recurring money or communication issues. They call the establishment unprofessional. They accuse a home manager of being unprofessional, rude, and inattentive (stared and continued a phone conversation). They report waiting an hour for any word and feel the manager seemed annoyed by inquiries. They say staff are contradictory and management?staff communication is inaccurate. They allege the office manager resists after-hours contact but contacts others whenever he wants. They feel unfairly treated with sudden shift changes and being misconstrued. They threaten to involve an attorney due to alleged unfair operations. They claim staff miss pill passes and cover it up, and that they have proof.Two accounts converge on a troubling portrait of a home care agency where pay disputes, murky communications, and a pattern of disfavor toward staff seem to be the norm. The first writer describes a squad of red flags from the moment they stepped into a client's home: a home manager who is described as the most unprofessional person they've encountered, so rude that the employee can barely get a word in after introducing themselves. The initial impression is punctuated by a long wait - an hour - before any acknowledgment or conversation occurs. The manager's demeanor is paired with a dismissive phone conversation, leaving the staff and the employee with the sense that questions or concerns are unwelcome. The overall sense is that communication between management and staff is inaccurate and lacking, and that the on-site dynamics are inconsistent and confusing.
Compounding the frustration is the sense of unequal treatment and a culture of accessibility that feels asymmetrical. The in-office manager, the reviewer notes, does not want to be contacted outside of business hours, yet paradoxically, it seems acceptable for him to reach out to employees whenever he chooses. This double standard contributes to a perception of unfairness, especially when shifts are filled at short notice and then interpreted in ways that feel misconstrued or punitive. The writer conveys a sense of being misled or undervalued, and they even signal that they might involve an attorney because the operating mechanics of the agency feel unjust and opaque. The sense of "something fishy" pervades, as if the organization relies on unclear processes and mixed messages to manage its workforce.
In a call for credibility and accountability, the writer urges others to take notes, document interactions, and even take photos if necessary. They claim to have firsthand evidence that staff on hand misses pill passes and covers it up, a serious concern in a home care setting. The insistence on proof underscores a broader theme: employees feel compelled to protect themselves in a system they view as prone to mismanagement and concealment. The tone is accusatory and defensive at once, reflecting a workplace where ordinary duties - like reporting a concern or seeking clarification - are shadowed by fear of retaliation or dismissal, rather than supported by transparent, constructive feedback.
A second experience adds another layer to the portrait: a firm critique of management quality, pay, and the overall value proposition of the job. Here, the pay is labeled as bad for what is expected, and promise or disclosure of details is described as minimal or misleading. The reviewer asserts that recruiters tell you what you want to hear simply to get someone to start, with the implication that people often quit within the first week after discovering the reality of the operation. The environment is depicted as outdated in every sense - physical surroundings, processes, and perhaps even attitudes toward employees. Bed bugs are mentioned as part of the concerns about the home environment, reinforcing a broader narrative of neglect in basic standards of care and safety.
The second account emphasizes a willingness to speak frankly about the risks of staying with the agency. The reviewer warns that the organization will dispose of you as if you had never worked there or never filled out any forms, a claim that hints at a precarious sense of job security and a lack of formal, supportive HR or payroll processes. The advice offered is to back up all documents - contracts, pay records, and other relevant paperwork - and to take pictures if necessary. The message is clear: protect yourself from a system that appears to operate with little consistency, where quitting could trigger delays or disputes over final pay. The broader condemnation centers on a combination of bad business practices and a lack of basic professional etiquette, with a lingering concern about how the organization treats both workers and the integrity of its operations.
Across these two sets of experiences, several threads emerge as common and alarming. There is a persistent complaint about communication breakdowns, with messages from management and staff frequently described as inaccurate or inconsistent. Pay issues loom large, framed as withheld or delayed payouts that accompany a sense of being undervalued or dismissed, sometimes at moments when workers need those wages most. The portrayal of management is consistently negative: unprofessional conduct, a reluctance to be accessible after hours, and a culture that seems to protect itself over supporting employees or clients. The physical and procedural environment is described as outdated and precarious, with safety concerns such as bed bugs surfacing as indicators of broader neglect. The result is a workforce that feels unsupported, anxious about job security, and ready to document every detail in anticipation of disputes or formal action.
What emerges from these reviews is a portrait of a care agency that appears to operate with minimal regard for clear, respectful communication, reliable payroll, or consistent management practices. The repeated warnings to preserve contracts, record interactions, and capture any irregularities reflect a climate where workers feel they must shield themselves from retaliation or mishandling. For anyone considering engagement with this agency, these narratives suggest serious caution: verify every term of employment in writing, confirm how and when you will be paid, and insist on transparent communication channels with both management and payroll. The stories collectively depict a workplace where uncertainty, delayed compensation, and questionable practices coalesce into a troubling environment that affects both staff morale and the quality of care provided to clients.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartease is a vibrant assisted living community located in Stone Mountain, GA. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Upon entering our community, you will be greeted by a warm and inviting dining room where residents can enjoy delicious meals prepared by our talented culinary team. Each living space is fully furnished, providing a comfortable and homely atmosphere for our residents.
Our beautiful garden and outdoor spaces offer a tranquil setting for relaxation and socialization. Residents can take part in various outdoor activities or simply unwind amidst nature's beauty.
To ensure a hassle-free move, we offer move-in coordination services, assisting residents with every step of the process. Our dedicated housekeeping team ensures that each resident's living space remains tidy and clean at all times.
We understand the importance of staying connected in today's digital age, which is why we provide telephone and Wi-Fi/high-speed internet access to all residents.
At Heartease, we prioritize the well-being of our residents by offering assistance with daily activities such as bathing, dressing, and transfers. Our caring staff members coordinate with healthcare providers to ensure that each resident receives the necessary support for their individual needs. We also provide diabetes diet management, medication management, and special dietary restrictions to promote optimal health outcomes.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, transportation to nearby restaurants, parks, places of worship, pharmacies, and physicians' offices allows our residents to remain active within their local community.
Our community fosters an engaging environment with scheduled daily activities designed to enhance physical fitness, mental stimulation, and social interaction among residents.
Located near four parks, eight pharmacies, four physicians' offices, 20 restaurants, one hospital,and nine places of worship; Heartease ensures that residents have convenient access to essential amenities within close proximity.
At Heartease in Stone Mountain,Ga, our goal is to provide a supportive community where residents can live comfortably, enjoy an active lifestyle, and receive the care they need. We invite you to experience the warmth and hospitality of Heartease.
Heartease - Community Living Arrangement is located at 1545 Kelleys Close, Stone Mountain, GA 30088 in DeKalb County, Georgia
IMAC Personal Care Home #2
Stone Mountain, GA
Specialized memory care with comprehensive support (medication management, incontinence care, high acuity) and short-term respite options at a competitive price.
Hidden Hills - Community Living Arrangement
Stone Mountain, GA
Comprehensive care with meals, activities, and medical transport.
Hearts Of Love II
Stone Mountain, GA
Exceptional food and attentive staff in a warm, pleasant environment.
Magnolia Gardens
Stone Mountain, GA
Intimate, well-equipped community with comprehensive care and dining.
Grant Services for the Disabled
Stone Mountain, GA
Disability-focused grant services with private rooms, on-site activities, and comprehensive care options.
Brightstar At Bridgewater Trace
Stone Mountain, GA
Luxurious assisted living with comprehensive care, on-site dining, and engaging activities.
The Retreat at Madison Place
Decatur, GA
Responsive management and friendly staff improving resident experience.
Mountain View Personal Care Home
Decatur, GA
Clean, friendly environment with attentive staff and engaging activities.
Yellow Brick House
Lithonia, GA
Caring staff in a warm, home-like setting with engaging activities.
Comprehensive Supportive Living Arrangements for Adults with Disabilities
Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.
Funding and Affording Assisted Living: A Thorough Overview
Assisted living facilities provide support for older adults needing help with daily activities without extensive medical care, but their costs can be high and vary by location and services offered. Families often seek various funding options and financial strategies to manage these expenses effectively while considering future needs and potential price increases.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
The article discusses assisted living expenses, the importance of long-term care insurance in covering these costs, and various financing options, highlighting the need for careful policy review and early planning to address potential needs. It also clarifies common misconceptions about Medicare and private health insurance limitations regarding long-term care coverage.
