5348 Kelleys Creek Drive, Stone Mountain, GA 30088
For more information about senior living options: (844) 490-3973
The company is described as having terrible communication. The payroll is being refused or withheld with no contact from the company. The business is described as horrible and unprofessional. The home manager is unprofessional and rude. Management and staff communication is inaccurate and contradictory. The in-office manager avoids contact outside business hours but contacts staff at will. Shifts are assigned on short notice, leading to unfair treatment and misconstrual. There are outdated conditions in the home and suspicions of bed bugs. There are allegations that staff miss pill passes and cover it up, with proof. The agency is perceived as unfair, prompting consideration of legal action. Employees are advised to document contracts and keep copies due to pay issues. The overall operation is criticized for bad etiquette and bad business practices.There is a troubling pattern of financial and communication problems described by several reviewers about this care agency. Across multiple accounts, the common thread is that pay is unreliable or withheld, and attempts to get any information or answers are met with silence or confusion. This creates a sense of unease and mistrust from the outset, with workers feeling there is money at stake and little to no transparency about when or how they will be paid. The frustration isn't just about dollars; it's about a continuing absence of clear, timely communication that leaves employees guessing and stressed.
In addition to the pay issues, the reviews paint a portrait of extremely unprofessional day-to-day interactions, especially with the home manager. One account describes an encounter with the most unprofessional home manager they've ever met: there was no greeting or courtesy, only a stare followed by a phone conversation, and it took nearly an hour before any words were spoken to them. This shift in attitude - where asking questions about anything seems to incur annoyance - defines the relationship between staff and management as tense and unwelcoming. The person also highlights contradictions among staff, suggesting that communication between management and the team is frequently inaccurate or inconsistent, further eroding trust in the organization.
A related set of concerns centers on how management handles contact outside of normal business hours. The in-office manager is characterized as someone who does not want to be contacted after hours, yet is portrayed as freely reaching out to staff at any time. This double standard contributes to a feeling of unfairness and blurs boundaries, making workers feel they are on call in a way that is not reciprocal or well-structured. The overall tone in these remarks is that scheduling is erratic - shifts are assigned with little notice - and attempts to clarify expectations are met with resistance or confusion. Several reviewers even suggest that the agency would be better served by legal counsel, given how disorganized and unfair the operations appear to them.
Beyond communication and scheduling, there are serious allegations about the integrity of care being delivered. One reviewer claims to have witnessed staff missing pill passes and "covering it up," presenting an alarming picture of patient safety concerns. They insist they have first-hand proof and urge others to document and preserve evidence. This level of accusation, if true, goes far beyond dissatisfaction with management and touches on patient welfare and compliance. The implication is that the agency's internal controls, oversight, and accountability mechanisms may be seriously compromised.
The physical environment and the business practices of the agency are also called into question. Homes are described as outdated, with concerns about bed bugs arising as a possibility rather than a mere rumor. In addition to safety and upkeep concerns, reviewers allege deceptive recruitment practices: promising more than is delivered, and failing to fully inform new hires about what they should expect. There is a strong warning to potential workers to secure their own copies of contracts, gather pay documents, and preserve evidence - suggesting a pattern in which employees feel disposability and vulnerability, especially if they decide to resign or quit.
Several reviewers emphasize the punitive element of how the agency handles payroll when someone quits. The claim that pay can be withheld until the agency is "ready to release it" adds a layer of financial risk and coercion to the experience of leaving. This, combined with earlier remarks about poor communication and mismanagement, reinforces the sense that this agency operates in ways that protect itself at the expense of workers. The insistence on taking notes, photographs, and maintaining thorough documentation underscores a strategy of self-protection in a workplace that is perceived as hostile or unpredictable.
Taken together, these accounts present a strongly negative portrait of the workplace culture at this agency. The recurring themes are pay instability, inadequate and inconsistent communication, a management team that some workers perceive as unprofessional or even adversarial, and serious concerns about the quality and safety of the care being delivered. The overlapping criticisms - ranging from how staff are treated during onboarding to how and when they are paid, to the broader questions about patient care and facility maintenance - leave little room for optimism about reliability or trust in the organization. For anyone considering employment or engagement with this agency, the consistent warning is to proceed with caution, document everything, and be prepared for a workplace that, in these reviewers' eyes, operates with questionable ethics and poor public-facing standards.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Magnolia Gardens, a premier assisted living community located in the charming town of Stone Mountain, GA. Our community is designed to provide excellent care and support for seniors in a warm and inviting environment.
At Magnolia Gardens, we offer a wide range of amenities to make our residents feel comfortable and at home. Our dining room provides delicious and nutritious meals prepared by our talented culinary team. Each apartment is fully furnished, allowing residents to relax and enjoy their own private space. The beautiful garden areas offer a peaceful retreat for outdoor relaxation. Our dedicated housekeeping staff ensures that residents can focus on enjoying their time with us without the worry of cleaning and maintenance tasks.
We understand the importance of staying connected in today's digital age, which is why we provide telephone services as well as Wi-Fi/high-speed internet access throughout our community. This enables residents to easily stay in touch with loved ones and keep up with the latest news and entertainment.
Our caring staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We coordinate closely with healthcare providers to ensure that each resident's individual needs are met. For those with special dietary requirements or restrictions, our team is able to accommodate specific meal preferences.
To enhance the quality of life for our residents, we offer a variety of scheduled daily activities. These activities are designed to engage both mentally and physically, providing opportunities for socialization and enjoyment.
Magnolia Gardens is conveniently located near several parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This allows for easy access to essential services and amenities within close proximity.
If you or your loved one are looking for a compassionate assisted living community that values comfort, independence, and exceptional care services, look no further than Magnolia Gardens in Stone Mountain, GA.
Magnolia Gardens is located at 5348 Kelleys Creek Drive, Stone Mountain, GA 30088 in DeKalb County, Georgia
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