10 Lakeside Way Apt 918, Newnan, GA 30265
For more information about senior living options: (844) 490-3973
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The staff are very kind and helpful. The nurses care deeply, and most of the other staff care as well. Pathways is a great service to the community. Dr. Carter is phenomenal. The facility is a great and safe place for those in need of help. Miss Khadijah is a hardworking staff member. The counselors provided great care with discharge. The staff are consistently nice and respectful, and they have changed lives.
The place is described as a joke where staff lie to patients, delete appointments, and lose information. The pathway from dfacs to Pathways is accused of being a money mill that preys on underprivileged families. Patients have been discharged for not coming in, even when illness prevented attendance. Patients are charged large bills and insurance is not accepted or disclosed. The facility allegedly involuntarily held a patient and injected them with an antipsychotic. A wrong medication was given, causing a coma, while staff refused to verify the prescription. HIPAA violations and unprofessional behavior are alleged; the facility should be shut down. Involuntary holds are described as kidnapping, leading to trauma and police involvement. The center is understaffed with unsafe conditions and incidents requiring police intervention. Families report a lack of communication about records and treatment plans.The collection of reviews paints a highly mixed picture of Pathways, with some people praising the facility as a safe, caring place and others insisting it is an unsafe, profit-driven environment. On the positive side, several accounts emphasize kindness and attentiveness from staff. Reviewers repeatedly mention that nurses and other staff can be compassionate and helpful, and that the facility can feel like a supportive community for those in need. Some callers highlight specific individuals who stood out in a good way, such as doctors or counselors who were patient and thorough, and they note that the environment can be clean and well-organized when things go smoothly. For families and patients who did connect with the right team, the experience could be meaningful, reassuring, and life-changing in a positive sense.
Yet the praise is difficult to reconcile with the darker threads that recur throughout the feedback. A substantial portion of reviewers describe systemic problems that undermine trust and safety. There are repeated accusations that the administration lies to patients or families, cancels appointments, loses information, and mismanages billing. Some say the center operates more as a pipeline for financial gain than a place of healing, with claims that the local DFACS connections and billing practices turn care into a money mill. The most troubling financial complaints involve billing disputes, insurance issues that were not disclosed upfront, and frustrations about having to chase a refund or to clarify why a service was charged at all. In short, there are persistent concerns about transparency and accountability that run through many of the negative reviews.
A number of reviewers describe direct and serious safety and rights concerns. Involuntary holds are a major point of contention, with multiple accounts alleging that loved ones were held without proper criteria, informed consent, or adequate communication with family. One review describes an experience that feels like kidnapping, with claims that a sister was detained behind a locked door without a clear explanation and without a patient advocate or lawyer present. Other families report that records were not shared appropriately, or that consent processes were not followed, leaving them worried about what information is being accessed and by whom. These allegations extend to the inpatient setting, where families feel unable to protect their relatives, even when there is a perception that the patient does not meet the criteria for holds.
The reviews also recount specific incidents that raise questions about clinical safety and quality of care. A particularly alarming set of claims involves wrong medications being administered and a patient experiencing a severe adverse outcome, including a coma and a lengthy hospital stay elsewhere. Several accounts mention HIPAA violations or failures to safeguard patient privacy, with one person describing an environment where important information was improperly handled. There are reports of tense, even confrontational interactions during therapy, including threats of law enforcement during sessions and a belief that some staff did not respect patients' rights or dignity. In one notable case, family members describe an incident where a patient in a psychotic state was arrested, despite no history of physical violence, and where camera footage and staff records were not promptly reviewed.
Access to care and appointment logistics appear as another consistent source of frustration. Long wait times threaten to delay needed support, with some reviewers describing weeks or months before an appointment could be scheduled. Others report a shift to virtual or in-person formats that felt inconvenient or impersonal, and there are mentions of mandatory steps - such as seeing a doctor before a prescription refill - without satisfactory in-person contact. The sense that patients must repeatedly navigate walk-in procedures, uncertain wait times, and possibly shifting policies contributes to a feeling of instability and overwhelm for families already coping with mental health challenges.
Despite the chorus of concern, there are voices that insist Pathways remains a valuable resource for the community when it works as intended. Advocates point to the facility's presence as a lifeline for those in crisis, praising the work of dedicated staff who demonstrate care and commitment. Some reviews emphasize that, when administrators and clinicians coordinate well, the program can help patients progress, participate in groups or activities, and move toward discharge with a sense of forward momentum. A few individuals highlight personal transformations - improved coping, better communication with clinicians, and gratitude for the support that helped them navigate difficult times.
Overall, the impressions are deeply divided. For every account of compassionate care and positive outcomes, there are stories of mismanagement, safety concerns, and serious violations of trust. The mix suggests a place of potential value whose effectiveness and safety appear heavily contingent on staffing levels, accountability, transparency in billing and records, and rigorous adherence to patient rights and consent. Prospective patients and families seem urged to balance hope with caution: seek out specific, well-regarded staff members, request clear information about billing and holds, and consider additional opinions or advocates when navigating inpatient holds or complex treatment plans. In any case, the overarching message is that Pathways has the capacity to help, but it also has substantial and repeatedly reported flaws that must be addressed to ensure safer, more reliable care for all who seek it.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pathways Center-918 is an assisted living community located in Newnan, GA. With its fully furnished accommodations and a range of amenities, this center offers a comfortable and convenient living experience for seniors.
Residents can enjoy meals in the dining room, which caters to special dietary restrictions. Housekeeping services ensure a clean and organized environment, while move-in coordination helps residents settle in smoothly. Outdoor spaces provide opportunities for relaxation and fresh air.
For convenient communication and internet access, the center provides telephone and Wi-Fi/high-speed internet services. The staff at Pathways Center-918 also offers activities of daily living assistance, including help with bathing, dressing, and transfers.
The center coordinates with healthcare providers to ensure that residents receive the necessary medical care they need. Medication management is also available to help seniors stay on top of their prescribed treatments. Meal preparation and service are provided, taking into account any special dietary restrictions.
Transportation arrangements can be made for medical appointments or visits to doctors. Additionally, the center is conveniently located near two cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, this assisted living community at Pathways Center-918 strives to provide a comfortable and supportive environment for seniors while offering various amenities and care services tailored to their needs.
Pathways Center-918 is located at 10 Lakeside Way Apt 918, Newnan, GA 30265 in Coweta County, Georgia
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