2670 Bankstone Drive, Marietta, GA 30064
For more information about senior living options: (844) 490-3973
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The Ashton Arbors Senior Residences community is described as wonderful, welcoming, safe, and well-maintained with engaging activities. The staff are warm, attentive, and truly care about the residents. Jatanzela Harris is praised for being professional, friendly, and reliable. Ms. Tan is praised for excellent, patient, professional, courteous, and respectful customer service. Jason and Ivan are described as wonderful, always ready to help, and taking pride in their work. Move-in experiences are described as easy and stress-free. The property is highly recommended for middle-aged and older adults. Zee (Zoberia) and Shelia provide outstanding, personalized service, making the process effortless. Zee is highlighted as efficient, friendly, and very helpful in explaining the lease process, with outstanding customer service. Maintenance and management are described as prompt, responsive, and effective in resolving issues. The grounds are clean and the facility feels safe, with secure entry. Residents feel at home, with staff who recognize and greet them by name, adding to the home-like atmosphere.
A reviewer stated they would give no stars for the experience. A resident said that after a previous good experience, conditions have diminished significantly, especially since a manager left, and the leasing office has been effectively non-existent for two weeks without notice, causing concern about staying. A reviewer noted that their mailbox is not accessible from their wheelchair, highlighting a accessibility issue. A resident expressed frustration with delayed maintenance for a kitchen sink problem, including a late plumber visit and after-hours delays, though the issue was eventually resolved.Ashton Arbors Senior Residences emerges in these notes as a quiet, friendly, and secure place that many residents come to call home. After two years of residency, a number of tenants highlight how the community feels reassuringly calm and well cared-for, with a strong sense of courtesy and professionalism from the staff. The repeated emphasis is not just on the apartments themselves, but on the people who work there and the atmosphere they cultivate - one that makes daily life easier, more comfortable, and genuinely pleasant.
A central thread across multiple entries is the professionalism and warmth of the staff. Jatanzela Harris and Ms. Tan (among others) are singled out repeatedly for their courteous, patient, and attentive service. Comments praise how professional and cordial they were during inquiries, applications, and ongoing interactions, with customers noting that the staff's approach makes the process feel easy and respectful. One reviewer specifically commends Jatanzela Harris for consistent reliability and a positive energy that brightens every encounter. The impression is clear: competent, people-centered service is a defining feature of this community.
Residents describe the community as more than a place to live; it's a place that feels like family thanks to the staff and the atmosphere they nurture. In several accounts, long-time residents speak about how the current office and management team contribute to a welcoming environment. A lifelong appreciation for the staff is evident from people who have stayed for many years, sometimes mentioning that neighbors and staff alike go out of their way to help, with an emphasis on respect, recognition, and personal connection. The sense that the management team cares enough to know residents by name reinforces the feeling of home that many residents describe.
Move-in experiences and the sense of a senior-friendly community also figure prominently. The property is portrayed as an ideal option for older adults, particularly those over 55, with promises of clean, safe, and well-maintained surroundings and a leasing and move-in process that is efficient and considerate. Several residents recount how the office staff, including names like Zee (Zoberia) and Shelia, delivered highly personalized, supportive service. One reviewer lauds Zee's thorough guidance through the application process and notes that Zee's presence helped their family feel confident about the decision to move in. The general consensus is that the staff's individualized attention contributes significantly to a feeling of belonging and "home."
Maintenance and responsiveness receive praise as well, albeit with a few caveats. Rectifying issues promptly - such as a kitchen light that was fixed quickly after a request, or a refrigerator problem on the lower level that was resolved in less than two hours after being reported - illustrates a responsive operations culture. Narratives about maintenance cooperation also emphasize clear communication and the willingness of the team to explain what happened and how it would be addressed. Still, one reviewer shares a more mixed note about maintenance and management, hinting at times when the office appears less visible or active, which briefly shades the otherwise glowing portrait.
Accessibility and safety are highlighted as important strengths, with residents commenting on the grounds' beauty and overall security. The property is described as well-kept, with clean interiors and exteriors, and locked entry doors contributing to a sense of safety. However, there are occasional concerns - such as a wheelchair-accessibility issue with a mailbox - that remind readers that, while the community generally functions smoothly, there is room for improvement in some practical aspects. Overall, the safety and maintenance standards come across as solid and reassuring, reinforcing the appeal of the environment for seniors prioritizing security and ease of living.
Meanwhile, a few notes acknowledge that no place is perfect or free of moments of frustration. One resident candidly expresses a strong desire to give zero stars, recounting a period when the leasing office seemed unexpectedly absent for two weeks after a staff transition. The comment signals that continuity in management and visible leadership matters to residents and that gaps in communication or service can leave a noticeable impression. Even within this critique, the underlying message remains that many people still view Ashton Arbors as a place they value deeply, and they hope for stability and a steady, attentive management presence going forward.
Taken together, these reflections sketch a community that many residents willingly endorse and actively recommend. The combination of compassionate, professional staff; a genuine sense of home fostered by staff and long-standing residents; responsive maintenance; and a senior-friendly, community-driven atmosphere makes Ashton Arbors Senior Residences feel like a place where people want to stay, celebrate events, and invite family and friends to visit. It is, for many, a residence that aligns with their values of safety, courtesy, and personal connection - where daily life is streamlined by capable hands, and where the feeling of home extends well beyond the walls of the apartment.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (20 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Moreland House in Marietta, GA is a board and care home that provides compassionate and personalized care for seniors in a warm and inviting environment. Our fully furnished house offers a comfortable and home-like setting for residents to enjoy their golden years.
At The Moreland House, we understand the importance of maintaining a healthy lifestyle, which is why we offer a variety of amenities to enhance the well-being of our residents. Our spacious dining room provides delicious meals prepared by our dedicated staff who can accommodate special dietary restrictions. Additionally, our housekeeping services ensure that the living spaces are always clean and tidy.
We also prioritize the importance of staying connected with loved ones and the outside world. With telephone and Wi-Fi/high-speed internet services available, residents can easily keep in touch with family and friends or browse the internet at their leisure.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives appropriate medical care. For those with diabetes or special dietary needs, our staff is experienced in managing specific diets.
Transportation arrangements for medical appointments are provided to ensure that residents have easy access to necessary healthcare services. In addition to medical transportation, we offer scheduled daily activities to promote socialization and engagement within our community.
Located in Marietta, GA, The Moreland House benefits from its surrounding neighborhood amenities. There are two cafes nearby for residents to enjoy outings or meet up with friends. Four parks provide opportunities for outdoor relaxation or exercise within a peaceful setting. Eleven pharmacies ensure convenient access to medications if needed. In case of emergencies or specialized healthcare needs, there is one hospital nearby along with four physicians located conveniently close by. Finally, 12 restaurants offer various dining options for enjoyable meals out.
At The Moreland House in Marietta, GA, we strive to create an assisted living community where residents feel valued and supported every day. Our range of amenities and care services are designed to meet the unique needs of each individual, ensuring that they can live their lives to the fullest in a comfortable and safe environment.
The Moreland House is located at 2670 Bankstone Drive, Marietta, GA 30064 in Cobb County, Georgia
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