Brickmont of West Cobb

Pros

• The staff at Brickmont of West Cobb are consistently described as friendly and caring, creating a warm environment for residents.
• Many families appreciate the good communication from the nursing staff, who keep them informed about their loved ones’ needs and concerns.
• Residents enjoy making friends among the staff and appreciate the effort made to create a homelike atmosphere.
• The move-in process is reported to be smooth and well-managed, providing a positive start for new residents.
• Some reviews highlight that the facility is clean, with regular housekeeping contributing to a pleasant living environment.
• Families commend specific staff members who go above and beyond to support both residents and their families.
• Overall satisfaction with care provided by certain teams within the community is noted, indicating pockets of excellence despite some criticisms.
• Positive experiences at Brickmont lead several families to recommend the facility to others seeking similar care options for loved ones.

Cons

• The memory care section at Brickmont was lacking in activities and support, with staff being spread thin.
• There were concerns about inadequate laundry services, as clothes with stains were often left unwashed.
• Families experienced high turnover rates among staff, leading to inconsistent care and a lack of attention for residents.
• Residents faced significant challenges when trying to set up medical appointments, with the facility not being helpful in that regard.
• The quality of food was frequently described as unappetizing, and there was no snack bar available for residents.
• Communication from management was poor, creating frustration among families regarding billing issues and resident care updates.
• The assessment process for new residents was criticized as insufficient, leading to unmet needs once moved in.
• Multiple families reported feeling misled during initial visits about the level of care their loved ones would receive.
• Some residents experienced medical neglect and complications while under the facility's supervision, prompting families to move them out quickly.
• Management's handling of complaints and inquiries was deemed unethical and uncaring by several reviewers.

Review

The experiences of families with loved ones at Brickmont of West Cobb, particularly within their memory care section, have elicited a wide range of emotions and feedback. While some residents and their families are satisfied with the level of care provided, others express deep frustration and disappointment regarding staffing issues, lack of activities, and overall management practices. This divergence in experiences highlights the complexities of care in memory facilities where individual needs can vary significantly.

Several reviewers voiced concerns about the high turnover rates among staff members, which affects the quality of care that residents receive. While many currently working at Brickmont are described as caring individuals who develop personal connections with residents, the sheer number of them is insufficient to meet the demands typical for memory care facilities. One review emphasized how often the staff seemed spread thinly across too many responsibilities during nights and weekends compared to the more attentive daytime team. The challenges associated with understaffing are further compounded by administrative inefficiencies—communication breakdowns regarding billing processes and resident care were noted repeatedly.

A striking point raised by multiple reviewers pertains to activity programming within the memory care unit. Many felt there was a distinct lack of structured activities available for residents to engage in meaningfully. Without these options, family members often found themselves taking on additional responsibilities—visiting several times a week essentially to provide companionship or stimulation for their loved ones instead of relying on facility-provided programs. Such observations suggest that while family involvement is invaluable, it should not replace professional support meant to enhance social interaction for those living with dementia or Alzheimer’s disease.

Moreover, laundry and personal hygiene standards received mixed reviews; families noted instances where clothing appeared unwashed or stained after extended stays in residents' closets. The seemingly casual approach towards maintaining personal belongings raised questions about attention to detail in caregiving practices. In conjunction with these findings was criticism surrounding food service quality; many described meals as unappetizing without a proper snack bar or nutritious options readily available throughout the day.

Communications relating to assessments prior to admission also drew scrutiny from disgruntled family members who felt ill-prepared due to inadequate initial evaluations that failed to capture their loved ones’ specific needs adequately. The low level of training staff had when addressing dementia-related issues heightened fears about resident safety and well-being—especially concerning medical appointments being difficult to arrange due to logistical barriers imposed by distance from suitable healthcare providers.

Despite this chorus of discontent focused on several operational shortcomings at Brickmont, there remained notable counterpoints highlighting positive experiences as well: some families reported excellent interpersonal connections fostered between caregivers and residents leading them toward recommending Brickmont outright based on those interactions alone. They highlighted successful transitions into memory care facilitated through compassionate staff members willing—and capable—to forge meaningful relationships while providing personalized assistance catered specifically for unique medical situations faced daily by older adults suffering cognitive decline.

In conclusion, navigating life within memory care facilities like Brickmont requires an intricate balance between attending patients’ emotional desires alongside meeting fundamental healthcare standards necessary for safety purposes—a balance seemingly elusive based on varied testimonials collected over time. Families seeking placement must weigh not just initial promises made upon entry but consider ongoing patterns manifested long-term rather than relying solely upon one-time assurances before making critical decisions impacting loved ones' lives profoundly.

This part of Marietta, Georgia, offers a convenient and vibrant community with easy access to essential services such as pharmacies, restaurants, cafes, physicians' offices, places of worship, hospitals, parks, and a theater. The area is well-equipped for senior living with multiple pharmacies located within a few miles to cater to medical needs. There are also various dining options nearby ranging from casual fast food to upscale Italian cuisine. For recreation and relaxation, several parks are within a short driving distance offering opportunities for outdoor activities. Nearby hospitals provide access to quality healthcare services, while places of worship offer spiritual support and community engagement. Overall, this part of Marietta provides a comfortable and diverse environment for seniors seeking a well-rounded lifestyle in their retirement years.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Due West Pharmacy (3.5 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)

Restaurants

• West Cobb Diner (0.7 miles)
• Chick-Fil-A (0.8 miles)
• Modena Ristorante Vinoteca (0.9 miles)
• Hamilton's Restaurant (3.5 miles)
• Taco Bell (5 miles)
• McDonald's (5 miles)
• Culver's (5.1 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (3.7 miles)
• Starbucks (6.1 miles)
• Starbucks (6.4 miles)
• Giga-Bites Cafe (6.7 miles)
• Panera Bread (7.2 miles)

Parks

• Laurel Park (2.4 miles)
• Lost Mountain Park (4.8 miles)
• Aviation Park Kennesaw (5.4 miles)
• Hurt Road Park (5.5 miles)
• Adams Park (6 miles)
• Cobb Park (6.2 miles)
• Swift-Cantrell Park (6.6 miles)

Physicians

• West Cobb Periodontics and Implant Dentistry (2.9 miles)
• Atlanta Gastroenterology Associates (3.6 miles)
• Non-Surgical Orthopaedics (3.8 miles)
• Pinnacle Orthopaedics (4 miles)
• Resurgens Orthopaedics (4 miles)
• Kennestone Physicians Center (4 miles)
• Marietta Dermatology & the Skin Cancer Center (4.2 miles)

Places of Worship

• Due West United Methodist Church (3.7 miles)
• Burnt Hickory Baptist Church (5.1 miles)
• Kennesaw United Methodist Church (6.3 miles)
• Northstar Church (7 miles)

Hospitals

• WellStar Kennestone Hospital (4.1 miles)
• USA Vein Clinics (5.7 miles)
• Kennesaw Hospital (6.9 miles)

Theaters

• AMC Barrett Commons 24 (5.8 miles)