Signature HealthCARE of Marietta

Pros

• Many staff members are kind and caring towards the patients during the day.
• The physical and occupational therapists at the facility were helpful and attentive.
• The private rooms offered a comfortable environment for residents.
• Patients enjoyed the meals provided, with several positive remarks about the quality of food.
• The facility was clean and well kept, contributing to a positive atmosphere.
• Some family members appreciated that their loved ones received necessary medical attention, even if it was not always timely.
• There were individual instances of good communication between certain staff members and families regarding patient care.

Cons

• The facility is not good at handling Alzheimer's patients, leading to distress and disorientation for residents.
• There was a lack of accountability and concern from nursing staff, resulting in missed medication doses and poor hygiene care.
• Residents often sat in soiled bedding for extended periods due to inattentive staff.
• Communication with the facility was severely lacking, making it difficult for families to get updates on their loved ones.
• Night shift staff were described as inattentive and less caring compared to day shift personnel.
• There were numerous complaints about cold food being served and not delivered in a timely manner.
• Family members experienced frustration when they couldn't reach anyone by phone, leading to feelings of helplessness regarding their loved ones' care.
• Personal belongings frequently went missing or were not returned when residents were transferred without notification.
• Families felt that the uncaring attitude of the staff contributed to a negative experience for their loved ones in rehabilitation.
• The overall impression from multiple reviews was that the facility lacked sufficient staffing, impacting the quality of care provided to residents.

Review

The experiences shared by families of patients at various rehabilitation and nursing facilities highlight significant concerns regarding the quality of care and attention provided to residents. While some reviewers noted the kindness of individual staff members, especially in physical therapy (PT) and occupational therapy (OT), many pointed out alarming deficiencies in staff knowledge, communication, and overall patient management, particularly with vulnerable populations such as those suffering from dementia or Alzheimer's disease.

Several families expressed outrage over the treatment their loved ones received due to a lack of specialized care for dementia patients. One reviewer specifically mentioned that their father was refused PT and OT due to his condition, leading to prolonged pain and dehydration. The situation worsened when they learned there was confusion surrounding his transfer to a mental health facility, resulting in unnecessary distress for both the patient and family members who had to arrange transportation themselves. Such experiences underline a troubling inadequacy in facilities’ capabilities to handle patients with cognitive impairments, demonstrating an urgent need for trained staff who understand these challenges.

Equally disturbing were the accounts of inadequate hygiene and care during critical recovery periods. Multiple reviews detailed situations where patients were left unattended for long stretches—one mother reported sitting in soiled bedding for five hours without assistance. Cleanliness seemed a consistent issue across facilities; dirty rooms upon admission raised immediate red flags for families entrusting their loved ones' care to these establishments. The lack of timely meals also emerged as a recurring complaint, often exacerbated by cold food deliveries that went unaddressed despite residents’ dietary needs.

Communication breakdowns further complicated matters within these healthcare settings. Many families felt frustrated by unanswered calls or delays in responses from both nursing staff and management. In one case, a family member threatened local authorities just to secure a phone call with their loved one after days of unanswered inquiries—a clear indicator of systemic failures within the facility’s communication protocols. Patients' progress updates were reportedly minimal or non-existent, leaving family members feeling disconnected from their loved one's recovery journey.

Moreover, staffing shortages appeared to be a common theme throughout these reviews. Families reported encounters with short-staffed shifts where caregivers seemed overwhelmed and ill-equipped to deliver necessary levels of care effectively. When personnel are overstretched, it's often the vulnerability of residents that suffers most acutely; this scenario was reflected in several instances where residents missed crucial medication dosages due to inadequate staffing resources.

Despite some positive interactions with specific staff members during rehab sessions or meals being satisfactory in certain cases, overwhelming dissatisfaction permeated through many narratives concerning post-surgical rehabilitation at Signature Healthcare facilities. Families lamented that medications were not distributed on time; one patient even noted losing weight due to subpar meal quality amid insufficient monitoring after surgery—an unacceptable reality for anyone undergoing recovery.

As families navigated these tumultuous experiences while trying desperately to ensure adequate care for their loved ones, sentiments became clear: many would strongly advise against placing family members in such facilities unless substantial changes occur regarding training standards, staffing levels, cleanliness practices, and effective communication strategies among all caregiving personnel involved. The testimonials collectively convey an urgent need for improvement within long-term care environments—areas requiring dedicated attention if they are ever going to provide reliable support capable of meeting residents' diverse healthcare needs comprehensively.

This part of Marietta, Georgia offers a variety of medical facilities such as non-surgical orthopaedics, gastroenterology, dermatology, and cardiology. The area is also home to reputable hospitals like WellStar Kennestone Hospital, ensuring easy access to quality healthcare services. Additionally, there are several pharmacies nearby for convenient medication needs. For leisure activities, there are parks within a short distance for outdoor enjoyment and relaxation. Various dining options ranging from casual to fine dining can be found in the area as well. There is also a movie theater for entertainment purposes. Places of worship are readily available for spiritual fulfillment. Overall, this part of Marietta offers a well-rounded environment with essential amenities and services, making it a suitable choice for senior living.

Physicians

• Non-Surgical Orthopaedics (0.5 miles)
• Pinnacle Orthopaedics (0.7 miles)
• Atlanta Gastroenterology Associates (0.7 miles)
• Marietta Dermatology & the Skin Cancer Center (0.7 miles)
• Resurgens Orthopaedics (0.9 miles)
• Kennestone Physicians Center (0.9 miles)
• Piedmont Heart of Marietta (1.1 miles)

Hospitals

• WellStar Kennestone Hospital (0.9 miles)
• Kennesaw Hospital (5.1 miles)

Cafes

• Starbucks (1.6 miles)
• Giga-Bites Cafe (3.9 miles)
• Starbucks (3.9 miles)
• Panera Bread (4.5 miles)
• Starbucks (5.7 miles)
• Starbucks (6.9 miles)

Pharmacies

• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Pharmacy Partners Of Ga (2.8 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.7 miles)

Parks

• Laurel Park (1.7 miles)
• Aviation Park Kennesaw (2.9 miles)
• Shaw Park (4.5 miles)
• Adams Park (4.9 miles)
• Swift-Cantrell Park (6.2 miles)
• Cobb Park (6.4 miles)

Restaurants

• Hamilton's Restaurant (2.1 miles)
• Chick-Fil-A (2.5 miles)
• Golden Corral (2.5 miles)
• Cheeseburger Bobby's (3 miles)
• La Carreta Tienda Hispana (3.3 miles)
• Marietta Diner (3.4 miles)
• Laredos Mexican Bar & Grill (3.6 miles)

Theaters

• AMC Barrett Commons 24 (3 miles)

Places of Worship

• Kennesaw United Methodist Church (4.6 miles)
• Due West United Methodist Church (5.9 miles)
• Transfiguration Catholic Church (6.1 miles)
• Northstar Church (6.6 miles)
• Calvary Chapel Woodstock (6.8 miles)