613 Roselane Street, Marietta, GA 30064
For more information about senior living options: (844) 490-3973
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Roselane Health Center by Harborview in Marietta has become a place that inspires two very different memories in the eyes of families who have walked through its doors. On one side, there are glowing testimonials about a facility that is clean, calm, and staffed by people who genuinely care. On the other, there are harrowing accounts of neglect, delays, and serious concerns about staffing and leadership. Taken together, the collection of experiences paints a complex portrait: a building that can shine when the right people are there, but that can fall short when it isn't.
A consistent thread in the more favorable recollections is the overall level of cleanliness and the atmosphere of the environment. Several families talk about Roselane as a place that feels well-kept, with clean rooms and a pleasant odor that is not always found in nursing settings. The front desk staff are repeatedly praised for recognition and warmth, with some noting that they feel welcomed and that their relative's name is known early in the process. The general care environment is described as well organized, especially in the Rehab and therapy areas, where the physical therapy and occupational therapy teams are commended for their expertise and for pushing rehab goals forward with energy and encouragement. In these accounts, the routine care provided by CNAs and nurses is affectionate and dependable, and there are fond mentions of particular staff members who consistently go the extra mile.
Within this range of positive experiences, several specific staff members are singled out for praise. Mathie stands out repeatedly as a beacon of helpfulness, cheerful attitude, and quick responsiveness. Other caregivers and aides - Serah, Kenyatta, Cherise, Viola, and Carla - receive similar accolades for being attentive, kind, and proactive in addressing residents' needs. The overnight team, including Thomas and Carla, is highlighted as exceptionally caring by some families who stayed during difficult hours. Administrative leadership - Juliet, described as kind and approachable, and Shatoya, a social worker noted for her supportive presence - also earns praise for showing genuine concern and facilitating the care process. More than once, families credit specific staff with improving the overall experience and providing reassurance during challenging rehab journeys.
Yet the other end of the spectrum reveals a very different reality for many families. Several reviewers recount frightening scenes of patients being ignored or left unattended for long periods, sometimes after calling for assistance more than once. There are stark criticisms about staff qualifications and empathy, with some alleging that workers are underqualified and not adequately trained to handle the needs of elderly residents. A few reviews describe disturbing attitudes and a perception that some members of the team lack compassion, sometimes accompanied by comments about cultural or language bias. The most alarming anecdotes involve delays in basic needs, missed call lights, and concerns that patients could be left vulnerable without timely intervention.
There are also specific, dramatic episodes that families cite as evidence of systemic shortfalls. One account recalls a patient who died after a transfer to another facility, with the troubling detail that medication lists were not available or properly managed at that critical moment. Other stories speak to persistent communication failures, including multiple failed attempts to reach the facility by phone, long hold times, and inconsistent responses about patient status or bed availability. The perception that the facility is "full" while a loved one remains in limbo elsewhere adds to the frustration and heartbreak. Some reviews express a sense of danger, urging readers to reconsider bringing loved ones to Roselane, and one user even describes needing to involve law enforcement to resolve a problematic situation.
Despite these heavy concerns, there is a recurring acknowledgment that Roselane has potential - if it can address the gaps that haunt so many families. A common recommendation is the imperative for families to stay actively involved: visit often, advocate strongly for the resident, know the care plan, and maintain direct lines of communication with both therapy teams and administrative staff. Several reviewers stress that the quality of care at Roselane appears to hinge on staffing levels and morale; when the workforce is engaged and adequately staffed, residents receive attentive, compassionate care. When the staffing is stretched thin or disengaged, the same residents succumb to delays, missed calls, and inconsistent treatment.
In sum, Roselane Health Center by Harborview elicits a spectrum of experiences that depend heavily on which staff members are on duty, how well the facility is managed at any given time, and how vigilant families are willing to be. Cleanliness and the availability of capable therapy services stand out as strengths, as do certain individuals who demonstrate dedication, warmth, and professional competence. However, repeated concerns about neglect, slow response times, inadequate staffing, and serious lapses in communication and medication management present a sobering counterpoint. For families considering Roselane, the takeaway is clear: if you choose this facility, engage early and often with the care team, stay informed about every aspect of the resident's plan, and be prepared to advocate fiercely to ensure your loved one receives timely, respectful, and competent care.
Roselane Health And Rehabilitation Center in Marietta, GA is a premier assisted living community offering a wide range of amenities and care services to ensure the comfort and well-being of its residents. With a focus on providing personalized care, this facility offers various features to enhance the quality of life for seniors.
Amenities at Roselane Health And Rehabilitation Center are designed to cater to residents' needs and preferences. The beauty salon allows residents to maintain their grooming needs conveniently within the community. They can also enjoy their favorite shows with cable or satellite TV in the privacy of their rooms. For transportation needs, the community provides community-operated transportation as well as assistance in arranging transportation to doctor's appointments.
The computer center enables residents to stay connected with loved ones through virtual communication or indulge in personal interests online. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by professional chefs. Additionally, there is a kitchenette available for residents who prefer preparing their own meals.
To promote physical fitness and wellness, Roselane Health And Rehabilitation Center provides a fitness room and a wellness center where residents can engage in various exercise programs. There is also an outdoor space and garden for those who enjoy spending time outdoors amidst nature.
Residents can access housekeeping services for a hassle-free living experience, and move-in coordination is available to assist new arrivals seamlessly transition into their new home. For leisure activities, the gaming room, small library, and daily scheduled activities ensure there is always something engaging for everyone.
Care services at Roselane Health And Rehabilitation Center are comprehensive. With 24-hour call system and supervision, residents are assured of prompt assistance whenever needed. Trained caregivers offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures proper administration of medications according to individual requirements.
The community caters to specific dietary needs with options like diabetes diet and special dietary restrictions taken into consideration during meal preparation and service. A mental wellness program is available to support residents' emotional well-being.
Located in Marietta, GA, Roselane Health And Rehabilitation Center enjoys proximity to various amenities such as cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. Residents can easily access these facilities for leisure activities or healthcare needs.
Overall, Roselane Health And Rehabilitation Center provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a variety of amenities and convenient access to nearby amenities.
Roselane Health And Rehabilitation Center is located at 613 Roselane Street, Marietta, GA 30064 in Cobb County, Georgia
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