Signature Healthcare At Tower Road

26 Tower Road, Marietta, GA 30060

For more information about senior living options: (844) 490-3973

3 from 20 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Signature HealthCARE at Tower Road provided excellent care for patients, showing dedication and compassion during challenging times.
  • pro The facility maintained a clean environment and was well-run, ensuring that residents received the attention they needed.
  • pro Erica, an administrator, was hands-on and helped families navigate paperwork smoothly, creating a comfortable atmosphere during transitions.
  • pro Tyler, the activities director, went above and beyond to maintain communication with families, facilitating weekly Zoom calls to keep them connected with their loved ones during restrictions.
  • pro Residents often expressed appreciation for the caring nature of the staff and the sense of community fostered within the facility.

Cons

  • pro The facility did not fulfill its obligation to communicate fully with the insurance company, causing delays in care for a resident.
  • pro The staff failed to return a custom wheelchair that belonged to a resident, and only returned it after police involvement.
  • pro Communication between staff and family members was consistently poor, with staff often neglecting to update families about patients' conditions.
  • pro Many reviewers reported that the rooms were dirty and the staff had negative attitudes.
  • pro Patients experienced a lack of sufficient care due to understaffing, leading to incidents like laying in waste for extended periods.
  • pro A patient was discharged with an IV still in their arm, demonstrating negligence in care during discharge procedures.
  • pro One reviewer experienced significant weight loss and cognitive decline in their loved one during their stay at the facility, raising concerns about quality of care.
  • pro Interaction with nursing staff was frequently inadequate, with calls going unanswered or not returned.
  • pro Some residents felt neglected by the staff due to understaffing issues and poor communication practices.

Review

The experiences shared by families regarding care at Signature HealthCARE at Tower Road reveal a deeply divided perspective on the facility’s quality of care and communication practices. Many reviews highlight significant issues related to staff communication, patient treatment, and overall operational management, while a contrasting narrative showcases positive experiences from some families that praise the professionalism of specific staff members and their commitment to patient wellbeing.

One common thread across numerous reviews is the concern over inadequate communication between the facility and both patients and their families. For instance, family members reported significant delays in updates about their loved ones' conditions, which were exacerbated during the pandemic due to visiting restrictions. One reviewer noted how they struggled to communicate with nursing staff and had difficulty obtaining crucial information about medication administration and blood sugar levels for their diabetic spouse. The lack of timely communication left them unaware that their loved one had been discharged with dangerously high blood sugar levels—an alarming oversight that ultimately contributed to severe health complications.

Additionally, criticisms regarding staffing levels are prevalent. Several reviewers expressed frustration over what they described as understaffing, leading to delayed responses for residents needing assistance or care. A family member recounted an incident where their father lay in distress for an extended period without adequate attention from staff amidst claims that only one staff member was available for multiple patients—a scenario deemed unacceptable by many who felt it compromised patient dignity and care standards.

The physical condition of the facility itself came under scrutiny as well; complaints regarding cleanliness were voiced alongside concerns about living conditions within patient rooms. Reviewers remarked on unkempt environments that detracted from a sense of comfort during recovery periods. This point was particularly poignant for families who felt their loved ones deserved more respect and better accommodations as they navigated rehabilitation after significant medical events.

On a brighter note, some families did share uplifting stories of exceptional care provided by certain staff members at the facility; individuals such as Erica, Tyler, and Daloris were frequently mentioned for going above and beyond in providing support not just medically but also emotionally during difficult times. Families appreciated direct engagement from these caregivers who facilitated smooth transitions through various stages of medical recovery. Such testimonials provide hope amid troubling accounts but also raise questions about the inconsistency in service delivery across different shifts or departments within the same establishment.

Nonetheless, several heartbreaking accounts emerged regarding patients experiencing rapid declines in health while under Signature's care: cases where patients lost considerable weight or became disoriented raise allegations about dietary management or therapeutic efficacy often promised in admissions literature. These accounts depict scenarios where individuals expected rehabilitation but instead experienced regressive health outcomes—something no family ever wishes to face when seeking professional help for elderly relatives post-hospitalization.

In conclusion, while some families praise Signature HealthCARE at Tower Road for its dedicated personnel who display compassion and competence amidst challenging circumstances, far too many others recount harrowing experiences advocating for enhanced communication systems and improved staffing ratios that prioritize resident dignity and welfare effectively. Reviewing these diverse accounts allows prospective clients considerable insight into what might await them should they choose this facility—a decision fraught with potential risks yet woven together with glimmers of hope stemming from genuine caregiving efforts evident among select individuals working tirelessly within its walls.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • William B Hartsfield-Atlanta International (24 miles away) William B Hartsfield-Atlanta International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Signature Healthcare at Tower Road is an assisted living community located in Marietta, GA. Our community offers a wide range of amenities and care services to cater to the needs of our residents.

We provide a comfortable and welcoming environment for our residents, with fully furnished accommodations that include private bathrooms and cable or satellite TV. Our community also features beautiful outdoor spaces including a garden where residents can relax and enjoy nature.

For convenience, we offer community-operated transportation and transportation arrangements for non-medical purposes as well as doctors' appointments. Residents can stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access.

At Signature Healthcare at Tower Road, we prioritize the well-being of our residents by providing 24-hour supervision and a 24-hour call system for their safety. Our experienced staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also have medication management services to ensure that medications are taken correctly. In addition, we offer diabetes diets and can accommodate special dietary restrictions to meet individual needs.

Our community encourages socialization and engagement through various activities. Residents can enjoy planned day trips, resident-run activities, fitness programs, and scheduled daily activities. We also provide concierge services to help with any additional needs or requests from our residents.

In the surrounding area, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for easy access to additional services and entertainment options.

Signature Healthcare at Tower Road is committed to providing a supportive and enriching environment for our residents while ensuring their health and safety are prioritized.

Nearby Places of Interest

Hospitals

  • WellStar Kennestone Hospital (0.1 miles)
  • Kennesaw Hospital (5.5 miles)

Physicians

  • Pinnacle Orthopaedics (0.2 miles)
  • Marietta Dermatology & the Skin Cancer Center (0.2 miles)
  • Resurgens Orthopaedics (0.3 miles)
  • Kennestone Physicians Center (0.3 miles)
  • Piedmont Heart of Marietta (0.3 miles)
  • Non-Surgical Orthopaedics (0.4 miles)
  • Atlanta Gastroenterology Associates (0.6 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Pharmacy Partners Of Ga (3.4 miles)
  • CVS Pharmacy (3.8 miles)
  • Walgreens (4.4 miles)

Cafes

  • Starbucks (1.3 miles)
  • Giga-Bites Cafe (3 miles)
  • Panera Bread (4.7 miles)
  • Starbucks (4.7 miles)
  • Starbucks (6.1 miles)

Restaurants

  • Hamilton's Restaurant (2 miles)
  • La Carreta Tienda Hispana (2.5 miles)
  • Marietta Diner (2.6 miles)
  • Chick-Fil-A (2.8 miles)
  • Golden Corral (2.8 miles)
  • Laredos Mexican Bar & Grill (2.9 miles)
  • Cheeseburger Bobby's (2.9 miles)

Parks

  • Laurel Park (2 miles)
  • Aviation Park Kennesaw (3.2 miles)
  • Shaw Park (4.1 miles)
  • Adams Park (5.5 miles)
  • Cobb Park (6.1 miles)

Theaters

  • AMC Barrett Commons 24 (3.3 miles)

Places of Worship

  • Kennesaw United Methodist Church (5.1 miles)
  • Transfiguration Catholic Church (5.7 miles)
  • Congregation Etz Chaim (6.6 miles)

Frequently Asked Questions

Where is Signature Healthcare At Tower Road?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

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