Adaptive Group Residence in Lawrenceville, GA

Pros

• The staff is amazing, the communication is flawless, the apartments are nice, and maintenance is awesome.
• They quickly respond to concerns and provide pest control that is well needed in a family-friendly community near the water.
• Mariah is incredibly sweet, helpful, and professional.
• Oaks at New Hope is a fabulous place to live.
• Princeton is incredibly helpful from day one, answering questions and making the move-in process easy.
• Sharon and Princeton deliver excellent customer service with an open-door policy.
• The community is quiet, well kept, and friendly for families and children.
• The staff are professional and consistently look out for their tenants.
• Maintenance is responsive and keeps the property clean.
• The management team goes above and beyond to help residents.
• The renovations and improvements at the complex are appreciated by residents.

Cons

• They don't answer phones, making it hard to reach or enter the apartments.
• The process is horrible, with mold, roaches, deposit disputes, and staff described as disrespectful.
• Mold is reported to be everywhere inside the apartments.
• When residents complain, they are met with hostility and tactics to cause them to suffer.
• Maintenance arrives to spray bleach on mold instead of properly addressing the issue.
• The roaches never leave despite the pest control.
• The complex is accused of being a scam, with deposits kept or misrepresented.
• The property prioritizes the exterior over the interior and the residents, including low-income families.

Review

This community is best suited for families and older adults who prize a quiet, well-kept, family-friendly environment with responsive on-site management when the office is reachable. The property offers amenities that families value: clean, spacious apartments, a playground and pool area, and a generally calm atmosphere that supports children and pets. Residents frequently point to attentive maintenance and professional, approachable staff as a core strength, and many praise the quick follow-through on requests when the office is open and accessible. For households prioritizing a small, community-focusedComplex with a personal touch from managers, this is a strong fit.

Those who should seriously consider alternatives include anyone who cannot tolerate persistent pest and mold concerns, unclear or disputed deposits, or chronically difficult communication with the office. The most troubling reviews flag mold in units, roaches persisting despite pest-control efforts, and complaints about being charged for deposits or other fees without clear justification. Additionally, multiple residents report phone systems that don't answer or return calls, office closures during business hours, and inconsistent responsiveness from leasing staff. For buyers who need flawless, proactive communication and transparent, predictable operations, these patterns may be a deal-breaker.

The key positives - inspectable apartments that residents describe as large and well maintained, a quiet, family-friendly setting, and maintenance that can be spectacular when the team is engaged - do not wholly erase the headline drawbacks. When the on-site team is responsive, residents recount seamless move-in experiences, rapid maintenance turnarounds, and dependable pest control in communities that sit near water and attract families with children and pets. The presence of a small, personable management team can make a decisive difference, turning uncertain leasing into a clear, manageable process. Yet the flip side remains real: inconsistent communication and recurring pest and cleanliness issues significantly dilute these strengths for many prospects.

A practical path for families evaluating this option is to test the reporting and remediation process before signing. Visit in person to meet the leasing team and observe the office's accessibility, and ask for current tenants to share their experiences with mold or roach control, how quickly maintenance responds, and how deposits are handled at move-in and move-out. Request a walkthrough of a unit to confirm condition, and verify concrete timelines for pest-control visits, trash management, and routine upkeep. It also helps to confirm the property's current policies on deposit handling and any fees, so expectations align with reality.

Compared with nearby properties in the same management group, another Oaks community in the area often earns strong praise for staff attentiveness and a similarly quiet environment, with some reviewers highlighting more consistent leasing communication and ongoing renovations that improve livability. The standout team members - principally Princeton and Sharon - are repeatedly cited as the difference-makers, capable of smoothing complex moves and keeping residents informed. For families who want a similar culture of care but with potentially more reliable phone access and fewer deposit ambiguities, exploring that alternative is prudent.

In the end, this community rewards families who value a low-noise, kid- and pet-friendly setting with genuinely dedicated on-site managers who can deliver when contact is possible. The major caveats are real: mold and roach concerns, inconsistent phone access, and disputes over deposits or charges can erode the overall experience. If those issues are non-starters, alternatives within the same market - especially those with documented, consistent communication and transparent policies - offer a safer path. For households willing to verify current conditions, engage with the leasing team, and insist on a clear remediation plan, this community remains a viable option worth serious consideration.

This part of Lawrenceville, Georgia, offers a wide range of amenities and services that cater to seniors looking for convenience and leisure activities. With various dining options such as Slow Pour Brewing Company, Chick-Fil-A, and Frida's Mexican Restaurant nearby, residents can enjoy delicious meals without having to travel far. Additionally, the proximity of parks like Rhodes Jordan Park and Alexander Park provides opportunities for outdoor recreation and relaxation. For medical needs, there are pharmacies like Walgreens and CVS Pharmacy, as well as physicians' offices and hospitals in the vicinity. Seniors can also unwind at cafes such as Starbucks or Ding Tea, or catch a movie at theaters like AMC Colonial 18 or AMC Sugarloaf Mills 18. Overall, this area offers a vibrant and diverse community with accessible amenities for senior living.

Restaurants

• Slow Pour Brewing Company (0.2 miles)
• Chick-Fil-A (1.3 miles)
• Frida's Mexican Restaurant (2 miles)
• McDonald's (2.9 miles)
• Bruster's Ice Cream (3.4 miles)
• Culver's (3.7 miles)
• IHOP (3.7 miles)

Parks

• Rhodes Jordan Park (0.3 miles)
• Alexander Park (2.9 miles)
• McKendree Park (3.4 miles)
• Rabbit Hill Park (4.7 miles)
• Sweet Water Park (5.3 miles)
• Tribble Mill Park (5.5 miles)
• Rock Springs Park (5.8 miles)

Places of Worship

• First United Methodist Church of Lawrenceville (0.5 miles)
• 12Stone Church - Central Campus (2.6 miles)
• Berean Bible Church (6.2 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Genoa Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Metro Behavioral Care (1 miles)
• Psychiatric Services of America (1 miles)
• Philip A. Romm (1.2 miles)
• Gwinnett County Radiation Therapy Center (1.2 miles)
• Lynch Jodi Gastroenterology Spec Gwinnett (1.3 miles)
• Eye Consultants of Atlanta - Lawrenceville (1.4 miles)
• Gwinnett Clinic (1.4 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (1.6 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (4.2 miles)
• Ding Tea (5.5 miles)
• Starbucks (5.6 miles)
• Starbucks (5.6 miles)
• Panera Bread (5.7 miles)
• Starbucks (6.4 miles)

Theaters

• AMC Colonial 18 (1.8 miles)
• Amc Sugarloaf Mills 18 (5.3 miles)
• AMC Classic Snellville 12 (5.7 miles)