Trinity Care at Home

1294 Highway 54 West, Fayetteville, GA 30214

For more information about senior living options: (844) 490-3973

3.7 from 29 reviews
5 stars
17
4 stars
3
3 stars
1
2 stars
0
1 stars
8

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    Overall Review of Trinity Care at Home

    Pros

    • pro The rooms are spacious.
    • pro The staff is friendly.
    • pro The overall service is great.
    • pro The community environment is very nice.
    • pro The Gardens of Fayetteville is warm and inviting.
    • pro The facility is very clean and tastefully decorated.
    • pro The staff is abundant, knowledgeable, vigilant, friendly, proficient, and caring.
    • pro Residents are served three bountiful meals in beautifully decorated areas.
    • pro The director has an open-door policy to address concerns.
    • pro The memory care staff are absolutely fabulous.
    • pro The head chef and her team have worked at the community for over 10 years.
    • pro The administration and staff are caring and communicative.

    Cons

    • pro The front desk staff exhibited extremely poor phone etiquette.
    • pro The exterior needed a power wash, and the back outdoor area needed landscaping.
    • pro The office leadership used unethical practices and overcharged for services, and the food was poor.
    • pro They charged him for 60 days despite only a 30-day notice.
    • pro A memory care staff member asked the resident about his bank accounts.
    • pro The resident lost weight because staff did not ensure he ate, and he missed his medications.
    • pro The staff were not capable of administering medications correctly.
    • pro The response time for inquiries was poor, with no calls or emails after three days and voicemails that were full.
    • pro The facility did not promptly notify the family or hospice after a fall; the fall was observed on an in-room camera and delayed in evaluation.
    • pro The food was horrible.

    Review

    Across the mixed pile of reviews, a single thread wires through many experiences: the everyday reality of a senior living community can feel both warm and welcoming, while serious concerns about leadership, safety, and care lurk beneath the surface for some families. Several reviewers point to a front desk and phone service that feel out of place in a professional care setting - one person even urged the staff member answering calls to stay in the back and criticized phone etiquette as "extremely poor." Yet, at the same facilities, other families consistently praise spacious rooms, friendly staff, and dependable day-to-day service, describing it as a place that many would highly recommend for a loved one.

    Beyond the initial impressions of friendliness and comfort, there are clear complaints about administration and billing practices. A number of reviewers accuse the office leadership of unethical practices and overcharging for services. One veteran concern centers on a 30-day notice that somehow resulted in a charge for 60 days, with a claim that the notice wasn't given on Easter. The tension between courteous front-desk service and back-office ethics appears repeatedly, leaving readers to weigh the personal warmth of staff against fears about financial and policy transparency.

    Personal stories cast a long shadow over the reviews as well. A family member recounts a year-long residency in memory care with troubling episodes: a staff member allegedly pressed a patient about bank accounts, weight loss of 38 pounds in the final three months, missed meals and a failure to bring food to the room upon request, and even questions about medication administration. The family notes a severe deterioration in health and weight, followed by a legal demand for repayment after the patient was brought home. They point to changes in the facility's name - from Dogwood Forest to Gardens of Fayetteville - as part of the confusion, and they claim monetary pressure on the patient's savings and troubling behavior by staff regarding money.

    Medications and medical follow-up also appear as recurring concerns. One reviewer states that the staff were not capable of dispensing medicine correctly, and that response times to inquiries were poor - with voicemail boxes frequently full and no timely communications. Another account describes a night when a patient was heavily medicated, fell, and did not receive timely assistance or notification to the family or hospice; the family had to step in to inform hospice, and the fall occurred in the early hours with evaluation delayed until much later. Taken together, these stories underscore a fear that safety protocols and caregiver diligence may not be consistently reliable across all shifts or units.

    Interspersed with these critical notes are explicit cries about the quality of food and daily life, a frequent point of contention across many senior living reviews. One voice is blunt: "Horrible food!" Yet, this critique sits alongside a different, richer portrait of Gardens of Fayetteville that emphasizes excellent meals and resident engagement. Several glowing testimonials highlight a facility that is exceptionally clean, tastefully decorated, and richly provisioned for activity and social interaction. In these accounts, residents enjoy multiple meals in beautifully appointed dining spaces, and there is frequent emphasis on menus shaped by resident input, with monthly forums and a resident council designed to keep the menu and activities responsive to what people want.

    The Gardens of Fayetteville emerges as a focal point of strong, positive experiences. Reviews recount a smaller, family-like atmosphere where staff know each patient and family member by name, and where administrators are accessible and proactive. Tonya, the administrator, is repeatedly singled out for praise for communication, planning events, and maintaining an open-door policy for concerns - an aspect of the community highlighted as a major strength by several reviewers. The facility is described as clean and well-run, with long-tenured staff in key roles, including a head chef and assistant chef who have both been with the community for more than ten years. The memory care unit is described as personable, engaging, and attentive, with families kept informed and involved in everything from routine care to special celebrations.

    Multiple testimonials converge on a sense that Gardens of Fayetteville - formerly known as Dogwood Forest - represents the best of what a memory care and assisted living community can offer. One reviewer, a nurse and researcher, visited and remarked on the warmth, the quality of housing, and the apparent alignment of staff skill with the needs of residents living with dementia. Others describe the environment as a place where suggestions from residents and families are heard and acted upon, where special occasions are celebrated with families, and where the facility is structured to facilitate family involvement through dedicated spaces and programming. The sense of real care emerges in these accounts, with families expressing confidence that their loved ones can thrive in a setting that values both dignity and collaboration.

    Taken together, the narratives offer a layered portrait of Gardens of Fayetteville and its environs. The same network of care that delivers warmth, clean environments, and thoughtful programming can also present serious concerns about ethics, safety, and administrative responsiveness. Some reviewers feel that the positive day-to-day experience - friendly faces, spacious rooms, good meals, engaging activities, and strong leadership - far outweighs the negatives, while others describe distressing experiences that touch on financial practices, medication management, and urgent safety issues that demand accountability and ongoing oversight. For families considering these communities, the overarching message is clear: experiences vary by unit, by staff on a given shift, and by the availability of responsive leadership - yet Gardens of Fayetteville, with its praised director, dedicated culinary team, and memory care focus, stands out as a beacon for many who seek a close-knit, communicative, and activity-rich home for a loved one.

    Features

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • William B Hartsfield-Atlanta International (14 miles away) William B Hartsfield-Atlanta International (14 miles away)

    Dining

    • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
    • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
    • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
    • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
    • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
    • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.

    Activities

    • Bible study group Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others.
    • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
    • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
    • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
    • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
    • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
    • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
    • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
    • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
    • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
    • Tai Chi Tai ChiTai Chi is important for seniors because it promotes balance, strength, flexibility, and mental relaxation. It can help prevent falls, improve mobility, and reduce stress and anxiety, making it an excellent form of exercise for older adults to maintain their overall health and well-being.
    • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

    Description

    Trinity Care at Home in Fayetteville, GA is an exceptional assisted living community that provides a comfortable and enriching environment for seniors. Our community offers ground floor units that are easily accessible for residents, including those with mobility challenges. With a focus on ensuring the well-being and convenience of our residents, Trinity Care at Home features handicap-accessible amenities such as wheelchair accessible showers and kitchenettes in each unit.

    At Trinity Care at Home, we understand that a well-balanced diet is essential for maintaining optimal health. That's why we offer dining options tailored to our residents' dietary needs, including low/no sodium and no sugar meals prepared by our professional chef. Residents have the freedom to choose how they want to enjoy their meals - whether it's in our elegant restaurant-style dining room, through convenient room service, or by participating in special dining programs designed to enhance the culinary experience.

    We believe that staying active and engaged is key to a fulfilling life. Trinity Care at Home offers a wide range of activities for our residents to enjoy. From day trips and outings that allow them to explore the surrounding area, educational speakers offering lifelong learning opportunities, live dance or theater performances, and live musical performances to nourish their love for music. Our Live Well programs provide various avenues for personal growth and well-being, including stretching classes, Tai Chi sessions, wine tasting events, and other religious services for spiritual fulfillment.

    Located conveniently near various amenities in Fayetteville, GA, Trinity Care at Home stands out among other communities due to its proximity to cafes, parks, pharmacies, physicians' offices restaurants place of worship theaters nearby hospitals. This ensures that residents have easy access to essential services while maintaining an active social life within the community.

    At Trinity Care at Home in Fayetteville, GA - we strive to provide compassionate care combined with engaging activities and amenities that result in an enriched lifestyle for our valued residents.

    Nearby Places of Interest

    Physicians

    • Ent of Georgia (0.1 miles)
    • Fayette Area Dermatology (0.1 miles)
    • Piedmont Fayette Hospital Women's Imaging Center (0.2 miles)
    • Women's Specialist of Fayetteville (0.2 miles)
    • Piedmont Heart of Fayetteville (0.2 miles)
    • Southern Orthopaedic Specialists (0.2 miles)
    • North Atlanta Surgical Associates (0.2 miles)

    Hospitals

    • Children's Healthcare of Atlanta (0.2 miles)
    • Piedmont Fayette Hospital (0.3 miles)

    Restaurants

    • Franks At Old Mill (0.9 miles)
    • Chick-Fil-A (2.5 miles)
    • City Cafe & Bakery (3.2 miles)
    • Broadway Diner (3.2 miles)
    • Chick-Fil-A (3.3 miles)
    • Checkers (3.3 miles)
    • Bojangles' Famous Chicken 'n Biscuits (3.3 miles)

    Cafes

    • Starbucks (3.3 miles)
    • Starbucks (3.3 miles)
    • Panera Bread (4.5 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.6 miles)
    • Sam’s Club Cafe (7.4 miles)

    Pharmacies

    • Walgreens (3.3 miles)
    • CVS Pharmacy (3.4 miles)
    • Summit Point (3.4 miles)
    • Walgreens (4.5 miles)
    • Kroger Pharmacy (4.6 miles)
    • CVS Pharmacy (4.7 miles)
    • Target Pharmacy (4.7 miles)

    Theaters

    • Cinemark Tinseltown 17 And Xd (4.3 miles)

    Parks

    • Blue Smoke Park (4.8 miles)
    • McCurry Park (5.3 miles)
    • Picnic Park (5.3 miles)

    Places of Worship

    • Whitewater Church (5 miles)
    • St Paul Lutheran School (5.1 miles)
    • Church of Jesus Christ of Latter Day Saints (5.3 miles)

    Transportation

    • Peachtree City Airport-Falcon Field (FFC) (7.2 miles)

    Frequently Asked Questions

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