Concordia Nursing & Rehabilitation Center - Lafayette

Pros

• The food served is nutritious and provided three times a day, ensuring the residents' basic dietary needs are met.
• The staff is described as wonderful, helpful, and courteous, providing loving care to the patients.
• Communication about Covid-19 status has been outstanding, with regular updates given to family members.
• Residents have expressed satisfaction with their care and have commended the staff for their dedication and kindness.
• Families have noted improvements in care under new ownership, leading to a more positive experience for their loved ones.
• Some families appreciate the proactive approach taken by certain staff members in addressing patient care needs.
• One resident shared that they feel well cared for and are very glad to be at the facility.

Cons

• The facility has been reported to have rude staff who mistreat patients and dismiss their concerns.
• Residents have experienced inadequate care, leading to severe health issues like unrecoverable bed sores.
• Family members have felt misled regarding the quality of care provided at the facility.
• Many reviews highlight a pervasive smell of urine throughout the building, contributing to an overall perception of uncleanliness.
• Communication from staff has been described as lacking professionalism and responsiveness to both patients and family members.
• The food served is often criticized for being cold, late, or unsatisfactory to residents' needs and preferences.
• Some families report that personal items brought in for loved ones were not properly given or went missing.
• The facility's environment has been described as dark, cramped, and institutional, adding to feelings of discomfort among visitors and potential residents.

Review

The reviews of various rehabilitation and nursing facilities paint a stark and often troubling picture of the care and services provided to residents. While some individuals note positive experiences with staff, food, and communication, many others recount distressing incidents of neglect, mistreatment, and inadequate medical attention that underscore systemic issues within these facilities.

For those who have had satisfactory experiences, the highlights often revolve around the professionalism and kindness demonstrated by the staff. One reviewer praised Concordia Nursing and Rehabilitation Center-Lafayette for its clean facilities and the supportive attitude of the staff during trying times. They appreciated the daily communication regarding COVID-19 status, which was notably better than what they experienced with previous ownerships. This resident’s family member spoke positively about how staff helped their brother use a walker received as a gift and mentioned that even picky eaters like their brother were satisfied with the provided meals.

Conversely, numerous troubling accounts emerged from families who felt their loved ones were mistreated or neglected. A particularly alarming narrative recounted an incident where a grandmother fell out of bed but was accused by staff of lying about it until it became necessary for her to be sent to a hospital for treatment. This kind of alleged negligence illustrates a concerning pattern where residents' needs are not adequately addressed or taken seriously by certain members of the staff. In another review highlighting deep dissatisfaction with Kindred Rehabilitation Facility, one wife detailed her frustrating attempts to obtain care information about her husband after he was admitted; she criticized the aloofness and incompetence exhibited by personnel on his wing.

Additionally, reports surfaced about substandard conditions leading to severe health complications among residents. One heart-wrenching account detailed how a mother-in-law developed Grade 4 bed sores that were only discovered after an emergency admission to a different hospital. The loss was compounded by unfulfilled expectations for care considering the steep monthly fees paid for services. The overarching message from disgruntled family members is clear: proactive engagement in care seemed necessary due to perceived lapses in attention from staff at these facilities.

While some families conveyed gratitude toward dedicated caretakers — as expressed in multiple obituaries emphasizing loving staff contributions — these sentiments were overshadowed by numerous testimonials warning others against placing family members in poorly managed environments. For instance, one reviewer implored potential clients to stay far away from their facility due to recurrent issues like cold or delayed meals alongside pervasive inattentiveness exhibited by some caregivers.

Finally, reviews also pointed out hygiene concerns within some facilities—one family likened entering a particular establishment's foyer to being hit with an overwhelming smell of urine, which permeated throughout several parts of the building. Such observations raised alarms about cleanliness standards that should be maintained in places caring for vulnerable individuals.

In summary, while there exist commendable instances reflecting good care within certain rehabilitative centers—often characterized by compassionate staffing—there remains a significant portion of feedback indicating egregious lapses in attention and quality standards that must be critically addressed. Families navigating this stressful experience are left feeling disillusioned when they encounter environments that do not meet basic expectations for safety, respect, compassion, and overall quality care for their loved ones.

Located in Fayetteville, Georgia, this neighborhood offers convenient access to a variety of amenities that cater to senior living. With several physicians' offices nearby such as Psycare and Piedmont Physicians at Yorktown II, residents have easy access to healthcare services. In addition, there are numerous dining options including Franks At Old Mill and City Cafe & Bakery, along with pharmacies like Walgreens and Summit Point for medication needs. For entertainment, Cinemark Tinseltown 17 And Xd is just a short drive away, while parks like McCurry Park provide opportunities for outdoor recreation. Places of worship such as Whitewater Church and New Macedonia Baptist Church offer spiritual support for residents. Overall, this area provides a well-rounded community with essential services and amenities for seniors looking to settle down in a peaceful environment.

Physicians

• Psycare (0.2 miles)
• Piedmont Physicians at Yorktown II (0.3 miles)
• Clair, Alvin H MD,PC (0.5 miles)
• Eye Consultants of Atlanta (0.5 miles)
• Southern Behavioral Healthcare PC (1.1 miles)
• Center for Allergy and Asthma of Georgia (1.4 miles)
• Digestive Health Care Of Ga - W Michael Strain MD (1.5 miles)

Restaurants

• Franks At Old Mill (0.8 miles)
• Chick-Fil-A (0.9 miles)
• City Cafe & Bakery (1.6 miles)
• Checkers (1.6 miles)
• McDonald's (1.7 miles)
• Broadway Diner (1.7 miles)
• Burger King (1.9 miles)

Hospitals

• Children's Healthcare of Atlanta (1.5 miles)
• Piedmont Fayette Hospital (1.5 miles)

Cafes

• Starbucks (2.1 miles)
• Panera Bread (2.9 miles)
• Starbucks (4.8 miles)
• Starbucks (6.2 miles)
• Starbucks (6.3 miles)

Pharmacies

• Walgreens (2.1 miles)
• Summit Point (2.1 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6.2 miles)
• Kroger Pharmacy (6.2 miles)
• CVS Pharmacy (6.3 miles)

Theaters

• Cinemark Tinseltown 17 And Xd (2.8 miles)

Parks

• McCurry Park (3.6 miles)
• Blue Smoke Park (6.4 miles)
• Picnic Park (6.8 miles)
• Creel Park (8 miles)

Places of Worship

• Whitewater Church (4 miles)
• Church of Jesus Christ of Latter Day Saints (5.9 miles)
• St Paul Lutheran School (6.7 miles)
• New Macedonia Baptist Church (7.3 miles)
• Woolsey Baptist Church (7.5 miles)