145 Howard Lane, Fayetteville, GA 30215
For more information about senior living options: (844) 490-3973
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The family praised the staff for compassion, patience, and kindness. They described the team as consistently available, responsive, and supportive. They thanked Nurse Joanne for her comforting presence at the time of death and for assisting with funeral arrangements. They highlighted the care team's professionalism and caring demeanor, naming Steve Brandi, Twiggy McKnight, and Ladonna Mansfield as exemplary. They stated they would 100% recommend the hospice and the clinic to others. They felt the staff went above and beyond to ensure their loved one's comfort and the family's peace of mind at home. They appreciated the emotional and spiritual support provided through Chaplin visits. They described the staff as treating their loved ones with dignity and respect, almost like family. They noted that the team communicated clearly about medications and care, giving them confidence. They felt that the care and support had a lasting, positive impact on their family.
They would never recommend Compassus, stating the staff showed no compassion for the family after the patient passed away. They described Compassus as the worst company and said they would never use or recommend them again. They reported care that was less than stellar, including deliveries left at the wrong house and oxygen delivered to the wrong residence. They characterized a nurse as lacking compassion, with one nurse even nicknamed "nurse ratchet." They stated that no one attended to the patient during the night of the heart attack and that they were told to call 911, with no timely updates or follow-up. They noted that mouth sores were not treated and pain relief was not addressed.The P?rez De Santos family opens a heart - felt tribute to the people who walked with them through a profoundly difficult time. They speak of loss and gratitude in the same breath, expressing that their father's illness and passing were met with care that felt like a blessing during a season when every decision mattered. They describe a sense that time, patience, and compassion were the guiding forces behind the care, and they credit God's timing and the steadfast presence of the hospice team for making a heartbreaking journey feel more bearable. The family emphasizes that the care came from many hands - doctors, nurses, CNAs, social workers, chaplains, and support staff - each contributing in a way that felt trustworthy, kind, and timely, even in moments of sorrow and uncertainty.
Across several vivid testimonials, the family highlights specific people who stood out for their empathy and competence. Dr. Grayson is remembered with gratitude for his involvement, and Avery, a nurse, is praised for the consistent, considerate attention given to their father. The family also remembers the many individuals who cared for their dad and were consistently available by phone, underscoring how crucial accessible, compassionate communication was during the care process. A nurse named Joanne is singled out for her presence at the time of their father's death and for her ongoing support to the mother and the family, including helping with funeral arrangements. The message is clear: the people who showed up - physically and financially - made a meaningful difference when time was of the essence.
There is a strong, recurring note of endorsement from other family members and friends who interacted with the same organization. The family repeatedly stresses that they would 100% recommend the clinic, expressing a deep belief that their experience demonstrated how healing presence and practical help can coexist in the hospice setting. They describe the staff as having "great hearts" - patient, kind, and tireless in their willingness to help. The sense of having angels on earth permeates their reflections, from the comfort of discussions about medications and care plans to the support offered during and after the passing. They describe a broad spectrum of support - from medical care to the logistics of funeral arrangements - as something that deeply touched their lives.
Yet, not every voice within the broader set of reviews is equally positive. One reviewer offers a stark counterpoint, stating that after experiencing the staff's operations, they would never recommend the company. The concerns cited include a perceived lack of compassion for the family after the patient's death, missteps in delivering supplies, and a sense that the level of care did not meet expectations during critical moments. The reviewer describes events such as misplaced deliveries, a nurse with a harsh tone who was nicknamed by the family as "nurse ratchet," and a feeling that urgent needs (like mouth sores) were not treated as seriously as they should have been. They recount a patient's heart attack during the night and a perceived lapse in timely follow-up and communication, ultimately concluding that the experience did not justify continued use of the service. This viewpoint stands in clear contrast to the others, illustrating the wide variance in personal experience that can occur in hospice care.
Nevertheless, a substantial portion of the narratives centers on a cohesive, highly positive portrayal of the Compassus team. Several families recount experiences where the same core group - Steve Brandi (director/nurse), Twiggy McKnight (CNA), and Ladonna Mansfield - consistently provided compassionate, professional care. These reviewers describe visits that went beyond medical tasks to include genuine acts of kindness and attentiveness: clear explanations of medications, reassuring presence, and a willingness to explain even the smallest questions so that families could feel confident. They recall Twiggy's sensitive caregiving - bathing and comforting a grandmother who was in pain, despite language barriers and the grandmother's nonverbal status - and the way Steve's availability and calm manner helped the family feel understood and supported. The care team's accessibility - being just a phone call away, ready to help with medications and supplies - appears repeatedly as a defining strength.
Other reviewers emphasize the personal, emotional support that accompanied practical assistance. Alina, a CNA, is celebrated for sustaining the patient's spirits; Aisha, a nurse; Amanda, a social worker; Angela, a chaplain; and Twiggy as a Home Health Aide - each is described as contributing to a sense of safety, comfort, and dignity in the patient's home environment. The team's ability to operate with empathy, to adapt to language differences, and to treat families like friends who have known them for years is highlighted as a transformative aspect of the caregiving experience. There is particular appreciation for the way the team handled delicate tasks - like helping bathe a patient in pain, or sharing a comforting perfume with a grandmother who was comforted by the familiar scent - showing how small acts can profoundly affect a family's emotional well-being during end-of-life care.
A striking thread through the testimonials is the way families recall the Chaplain's presence and the spiritual support offered during the most challenging moments. The Chaplain's visits are described as more than ceremonial check-ins; they are occasions for meaningful conversations that help families confront the realities of impending loss, organize their thoughts, and relieve guilt and regret. One reviewer specifically credits these visits with providing a sense of release from spiritual and emotional burdens, underscoring the role faith-based care can play in shaping a compassionate end-of-life experience. The overall sentiment across these accounts is that the hospice team's care extended beyond medical needs to touch the emotional and existential dimensions of the families' journeys.
In sum, the collection of experiences paints a complex picture of hospice care. A large number of families report heartfelt gratitude for compassionate, competent, and continuously available care, with specific staff members named for their extraordinary dedication. They describe a process that felt both professional and personal, marked by timely communication, thoughtful attention to both patient and family needs, and acts of kindness that felt almost familial in nature. Yet, there are also critical voices that remind readers that experiences can vary, and that not every interaction with the same organization will land the same way for every family. Taken together, these testimonials illuminate how hospice care can be a source of profound support and comfort during the hardest hours, while also underscoring the importance of listening, compassion, and consistent follow-through in every step of the journey.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Compassus - Fayetteville in Fayetteville, GA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beautiful dining room where residents can enjoy delicious meals prepared by our dedicated staff. Each apartment is fully furnished, providing a comfortable and homely atmosphere for residents.
Outdoor space is available for residents to relax and enjoy the fresh air, while Wi-Fi/high-speed internet and telephone services keep them connected with their loved ones. Housekeeping services are provided to ensure that the community is always clean and tidy. Move-in coordination is available to assist residents with transitioning into their new home smoothly.
Compassus - Fayetteville offers comprehensive care services to meet the individual needs of each resident. Our highly trained staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Medication management is offered to help residents stay on top of their medications, while special dietary restrictions are accommodated to promote optimal health.
Transportation arrangements are made for medical appointments, allowing residents to conveniently attend their doctor's visits. The community is located close to several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals, offering easy access to various amenities and services.
Residents at Compassus - Fayetteville can also enjoy scheduled daily activities designed to promote socialization and engagement within the community. Whether it's participating in group exercises or joining in on arts and crafts sessions, there's always something enjoyable happening at Compassus - Fayetteville.
Overall, Compassus - Fayetteville provides a supportive and enriching environment where seniors can thrive while receiving the assistance they need.
Located in Fayetteville, Georgia, this area offers a variety of amenities for seniors seeking a peaceful and convenient lifestyle. With several physicians' offices nearby, including Psycare and Piedmont Physicians at Yorktown II, residents have easy access to healthcare services. The proximity of Children's Healthcare of Atlanta and Piedmont Fayette Hospital ensures quality medical care when needed. There are also plenty of dining options such as Franks At Old Mill and City Cafe & Bakery, providing convenient choices for meals. For leisure activities, seniors can visit Cinemark Tinseltown 17 And Xd for movies or enjoy the outdoors at McCurry Park or Blue Smoke Park. Places of worship like Whitewater Church and Woolsey Baptist Church offer spiritual support within the community. Overall, this area provides a tranquil setting with essential amenities for senior living.
Compassus - Fayetteville is located at 145 Howard Lane, Fayetteville, GA 30215 in Fayette County, Georgia
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