Heartis Fayetteville

Pros

• Many residents and families find Heartis Fayetteville to be a caring and supportive community, with compassionate staff who treat residents like family.
• The facility is well-located, close to restaurants and shopping, which is appreciated by both residents and their families.
• The ambiance of Heartis Fayetteville is described as cheerful and inviting, contributing to a positive living environment for residents.
• The activities offered at Heartis are highly praised, with many residents enjoying the variety and engagement opportunities available to them.
• Staff members are often acknowledged for being friendly, helpful, and responsive to the needs of residents and their families.
• Overall cleanliness and the upscale décor of the community are frequently noted as positive aspects of Heartis Fayetteville.
• Some families express satisfaction with how the transition process was handled, noting that it helped their loved ones feel welcome and comfortable in their new environment.

Cons

• After staff changes, residents experienced late medication delivery and unresponsive assistance when help was requested.
• The common areas were reported as filthy, with insufficient maintenance staff to handle cleanliness and repairs.
• Family communication was non-existent, leading to dissatisfaction with updates on activities in the memory care unit.
• The facility's move-in process was disorganized, leaving new residents without proper guidance or support.
• Complaints about the food quality were frequent, with many stating it did not meet expectations for a facility of that price.
• Many residents expressed concerns about understaffing in the memory care section, resulting in inadequate attention for seniors.
• There were reports of residents feeling pressured to manage personal needs on their own due to lack of staff assistance.
• Several families mentioned that the costs were too high for the services received, leading them to question the value of staying at Heartis Fayetteville.

Review

Heartis Fayetteville has garnered a mixed bag of reviews from families and residents alike. Many praised the facility for its caring and responsive staff who demonstrated compassion towards their loved ones. One reviewer highlighted the quick assistance they received when they moved their mother to Heartis, noting that staff were eager to address her needs and kept family members involved in the care process. The positive feedback extended to interactions with the Director of Sales and Marketing, who was described as phenomenal, kind, knowledgeable, and always ready to help. This strong sense of community support has been a lifeline for many families navigating challenging transitions.

However, not all experiences have been as favorable. Several reviewers voiced concerns about significant issues following staff changes at the facility. A lack of consistency in care emerged as a major theme, with complaints about delayed medication delivery and insufficient responses from staff when residents called for help. One resident's discomfort with being told to use adult diapers instead of receiving timely assistance to use the bathroom underscored serious worries regarding attentive care in memory care units. Families reported feeling frustrated by these experiences, leading some individuals to regret their decision to choose Heartis Fayetteville.

The facility's location has been largely appreciated; it is conveniently situated near various restaurants, grocery stores, and healthcare facilities—an attractive feature for families looking for convenience as they visit their loved ones or manage outings together. Residents enjoy bright, spacious rooms equipped with quality amenities that encourage independence while also offering supportive services tailored for seniors' needs. These physical attributes appear to contribute positively to residents' overall satisfaction while living at Heartis.

Nonetheless, while some areas received commendable remarks regarding cleanliness and upkeep of the environment, others faced criticism due to unaddressed issues like dirty common spaces upon move-in and prolonged outages ofhot water—a vital amenity for seniors' comfort and hygiene. Additionally, one family’s assessment indicated that planned activities were often canceled because assigned staff had other pressing responsibilities elsewhere within the facility. This situation raises questions regarding adequate staffing levels necessary for optimal operations across various departments.

Reviewers expressed concerns over food service quality as well—a crucial aspect of any senior living community experience. While some noted improvements under new culinary leadership with delicious meals becoming available more recently, others still found inconsistencies between what was advertised on menus versus what was served daily. Some considered this discrepancy disappointing considering how vital proper nutrition is in enhancing seniors' health outcomes.

Ultimately, both sides are represented among those sharing their thoughts about Heartis Fayetteville: many appreciate the nurturing atmosphere courtesy of its dedicated staff members alongside appealing amenities and a favorable location; however troubling operational challenges have prompted calls for improvement—especially concerning quality control measures surrounding personal care practices in memory care units and kitchen management systems prioritizing resident satisfaction through meal preparation protocols going forward. As parents age or lose independence due to health complications requiring specialized support services like assisted living programs provided at places such as Heartis Fayetteville—and where communication remains key between families exploring options—they would do well researching potential choices diligently before making decisions affecting themselves or loved ones seeking refuge amid evolving circumstances related directly impacting assisted lifestyle preferences today versus yesteryear!

This part of Fayetteville, Georgia offers a variety of amenities and services that can cater to the needs of seniors looking to settle in the area. With several physicians and healthcare facilities nearby, such as Psycare, Piedmont Physicians at Yorktown II, and Children's Healthcare of Atlanta, residents have access to quality medical care. Additionally, there are plenty of dining options like Franks At Old Mill and City Cafe & Bakery for convenient meal choices. For leisure activities, there is Cinemark Tinseltown 17 And Xd theater for entertainment and McCurry Park for outdoor recreation. Places of worship like Whitewater Church and Woolsey Baptist Church provide spiritual support for those seeking a religious community. Overall, this neighborhood offers a blend of convenience, healthcare accessibility, and recreational opportunities ideal for seniors looking to call Fayetteville home.

Physicians

• Psycare (0.1 miles)
• Piedmont Physicians at Yorktown II (0.3 miles)
• Clair, Alvin H MD,PC (0.3 miles)
• Eye Consultants of Atlanta (0.5 miles)
• Southern Behavioral Healthcare PC (1.1 miles)
• Center for Allergy and Asthma of Georgia (1.3 miles)
• Digestive Health Care Of Ga - W Michael Strain MD (1.5 miles)

Restaurants

• Franks At Old Mill (0.7 miles)
• Chick-Fil-A (0.9 miles)
• City Cafe & Bakery (1.5 miles)
• Broadway Diner (1.6 miles)
• Checkers (1.7 miles)
• McDonald's (1.8 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.8 miles)

Hospitals

• Children's Healthcare of Atlanta (1.5 miles)
• Piedmont Fayette Hospital (1.5 miles)

Cafes

• Starbucks (1.9 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.7 miles)
• Starbucks (6.2 miles)
• Starbucks (6.2 miles)

Pharmacies

• Walgreens (1.9 miles)
• Summit Point (2 miles)
• CVS Pharmacy (4.8 miles)
• Walgreens (5.7 miles)
• Kroger Pharmacy (6.2 miles)
• CVS Pharmacy (6.2 miles)
• Target Pharmacy (6.2 miles)

Theaters

• Cinemark Tinseltown 17 And Xd (3 miles)

Parks

• McCurry Park (3.7 miles)
• Blue Smoke Park (6.3 miles)
• Picnic Park (6.6 miles)

Places of Worship

• Whitewater Church (3.8 miles)
• Church of Jesus Christ of Latter Day Saints (5.6 miles)
• St Paul Lutheran School (6.7 miles)
• Woolsey Baptist Church (7.3 miles)
• New Macedonia Baptist Church (7.6 miles)