Brookside Commerce

Pros

• The staff at Brookside have been very attentive and responsive to residents' special needs, creating a welcoming atmosphere.
• The facility is consistently clean, providing a pleasant environment for both residents and visitors.
• Many residents and their families appreciate the variety and quality of food offered in the dining area.
• Residents enjoy a wide range of activities that keep them engaged and active within the community.
• The Director has gone above and beyond to assist families with transitions, showcasing exceptional dedication to resident care.
• Families feel comfortable communicating with the staff, who are described as kind, patient, and understanding.
• Brookside Commerce has received positive feedback for its home-like atmosphere and supportive community feel.
• The memory care unit is praised for providing exceptional one-on-one attention to residents, fostering a caring environment.

Cons

• The food lacks flavor and is not very tasty for the residents.
• There are concerns about sanitation, with strong odors and dirty carpeting reported in some areas.
• Staff members dismissed a request for documentation and were perceived as unhelpful at times.
• There were issues with secure memory care, leading to incidents of residents leaving their rooms and inappropriate behavior from others.
• The facility has been identified as understaffed, impacting the quality of care provided to residents.
• Some families expressed dissatisfaction with certain aspects of meal quality and variety offered in the dining service.
• Concerns were raised about cleanliness standards in common areas, such as hallways being unsanitary.

Review

Brookside Commerce has emerged as a noteworthy option for families seeking assisted living and memory care for their loved ones. Many reviews highlight the compassionate and attentive care provided by the staff, which is frequently described as "wonderful," "kind," and "helpful." Families appreciate that the caregivers genuinely seem to enjoy their roles, treating residents not just as patients but as family members. The facility's staff often go above and beyond to meet individual needs, with one reviewer mentioning that they had received frequent updates about their loved one's well-being. This sense of open communication reinforces trust between the families and the caregiving team, reassuring those who need to make difficult decisions about their relatives’ care.

The physical environment at Brookside Commerce also receives high marks in many reviews. The community is consistently described as clean, welcoming, and homey. Residents have a lot of positive things to say about the décor, stating it creates a warm atmosphere that feels inviting rather than institutional. Various common areas are regarded favorably, including both activity spaces and dining settings where residents can gather for meals and entertainment. One reviewer specifically noted how free of unpleasant odors Brookside was compared to other facilities they visited, making it feel more like a comfortable home.

However, some feedback reveals challenges in specific areas such as food quality and staffing levels. While many reviews praised the menu for its variety and options—often noting that there are sufficient choices for those with dietary restrictions or preferences—several comments indicate room for improvement in flavor and overall meal enjoyment. For some residents, taste matters greatly when it comes to mealtime satisfaction. Additionally, concerns were raised regarding adequate staff availability during peak times; while staff members are generally described as friendly and caring, increased staffing could enhance response times during busy periods.

Another recurring theme is the diversity of activities available for residents at Brookside Commerce. Families have expressed appreciation for engaging programs designed to keep residents occupied physically and mentally throughout their day. From singing sessions to bingo games, there appears to be a conscious effort made by the activity coordinators to cater to various interests among residents. Feedback suggests these planned activities contribute significantly toward enhancing social interactions within the community—something especially beneficial in memory care settings.

While several families expressed happiness with their decision to choose Brookside Commerce based on location relative to family members or value-for-money assessments—a sentiment echoed by numerous reviewers—there were also mentions of specific incidents leading some families to question security measures within memory care units. For instance, one family reported issues regarding unchecked access leading to discomfort over personal belongings going missing or additional cleanliness concerns arising from shared bathrooms that weren’t properly maintained. Such feedback highlights an area where Brookside might consider enhanced protocols or training initiatives focused on security measures.

In summary, Brookside Commerce stands out among assisted living facilities largely due to its empathetic staff committed to providing quality care alongside a pleasant living environment marked by cleanliness and warmth. Nonetheless, consistent attention towards culinary enhancements and addressing potential staffing shortages would further solidify its reputation among prospective clients looking for peace of mind regarding their loved ones’ overall residency experience. Those searching for reliable senior living options may find Brookside’s strong points compelling enough while keeping aware of certain operational aspects requiring continued refinement. Overall impressions are predominantly favorable—with multiple reviewers offering recommendations based on their observations thus far—which speaks volumes about Brookside’s ongoing efforts toward establishing itself within this competitive sector of eldercare services.

This part of Commerce, Georgia offers a variety of amenities that may be appealing to seniors looking for a convenient and accommodating community. With multiple pharmacies nearby such as Tiger Town Pharmacy and Walmart Pharmacy, access to medical supplies and prescriptions is easily accessible. There are also several physicians' offices and urgent care facilities in close proximity, including Commerce Urgent Care & Family Practice, providing convenient healthcare options. For dining options, popular restaurants like Zaxby's and Cracker Barrel are within a short distance, offering a variety of menu choices. Additionally, there are parks like Hurricane Shoals Park nearby for outdoor recreational activities. Places of worship such as Charity Baptist Church and Bethany Christian Church provide spiritual support for those seeking religious communities. For transportation needs, U-Haul locations are available for easy moving or storage solutions. Overall, this area of Commerce provides a range of services and conveniences that may be beneficial for seniors considering senior living in the area.

Pharmacies

• Tiger Town Pharmacy (0.3 miles)
• Walmart Pharmacy (0.8 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Ingles Market (4.1 miles)
• Shakerag Hounds (10 miles)
• Health Mart Pharmacy (10.6 miles)

Physicians

• Commerce Vision Group (0.4 miles)
• Hill Medical Group (0.4 miles)
• Commerce Pain Management (1 miles)
• Urgent Care At Banks Crossing L (1 miles)
• Commerce Urgent Care & Family Practice (1 miles)
• Family Orthopedics PC (1.5 miles)
• Medical Center Family Practice (1.5 miles)

Restaurants

• Zaxby's (1 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.2 miles)
• Cracker Barrel (1.4 miles)
• La Hacienda (1.4 miles)
• Applebee's (1.5 miles)
• Chick-Fil-A (1.5 miles)
• Sonic Drive-In (1.5 miles)

Hospitals

• Bjc Medical Center (1.4 miles)
• Northridge Medical Center (1.4 miles)
• Northridge Hospital Medical Center (1.5 miles)
• Bjc Medical (1.5 miles)
• Advantage Behavioral Health System (9.2 miles)
• Athens Regional Hospital (11.9 miles)

Cafes

• Starbucks (1.4 miles)

Parks

• Hurricane Shoals Park (5.1 miles)
• Sandy Creek Park (15.1 miles)
• Rocky Ford Park (15.4 miles)
• Sid & Augusta White Memorial Park (15.6 miles)

Places of Worship

• Redemption Outreach Ministries (7.6 miles)
• Southern Baptist Convention (8.2 miles)
• Charity Baptist Church (8.4 miles)
• Bethany Christian Church (8.6 miles)
• Southern Baptist Convention (9 miles)
• Nails Creek Baptist Church (9.8 miles)
• Southern Baptist Convention (10.2 miles)

Transportation

• U-Haul (8.8 miles)
• U-Haul Neighborhood Dealer (11 miles)
• U-Haul Neighborhood Dealer (12.5 miles)
• U-Haul Neighborhood Dealer (15.3 miles)