Hill Haven Nursing Home
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880 Ridgeway Road, Commerce, GA 30529
For more information about senior living options: (844) 490-3973
The staff care about their patients and go out of their way to help with anything they need. The administrator is very nice, caring, and knowledgeable. The owner is amazing, and the facility has great 5-star rankings and excellent survey results. The admissions staff and the rest of the team are friendly and helpful. The facility is described as a nice, comfortable little home. The staff made it easier for families during a loved one's stay and passing.
The facility allegedly stole money and clothes from a family member and could not identify who took them or where she went after being placed in a rideshare. The facility arranged a rideshare for the family member to a doctor's appointment and then lost her, with no clear explanation of who took her or where she was. Kitchen staff reportedly are not allowed lunch breaks, yet 30 minutes of pay is deducted for those breaks, described as time theft. The facility is not currently taking hospice patients, which may disappoint families with loved ones in hospice.Hill Haven emerges from these accounts as a place where warmth and generosity from staff meet real concerns about policy and accountability. Several people emphasize the human side of care: welcoming faces, patient-focused helpers, and administrators who genuinely seem to care. One reviewer notes that from the moment they arrived on May 20, they were surrounded by friendly, helpful people who went out of their way to assist with anything they needed, including the administrator who is described as "very nice and caring." This sense of welcome appears to set the tone for many who visited or stayed with loved ones at Hill Haven.
Families who spent meaningful time with loved ones paint a vivid picture of compassionate, attentive care. A reviewer who cared for a mother there recalls that "everyone was so nice and took care of her like she needed to be," and that staying with her through her final days was made easier by the facility's staff. The sentiment is repeated by others who felt that staff went above and beyond to support family members, helping them navigate difficult moments and expressing gratitude for the care their relatives received. In multiple notes, the administrator and even the owner are highlighted positively, with adjectives like "caring," "knowledgeable," and "amazing" used to describe leadership.
In addition to praising individual interactions, some reviewers describe Hill Haven as a "nice comfortable little home" and commend the overall environment as a welcoming, home-like setting. The sense of a well-run facility with a strong emphasis on patient comfort and supportive staff contributions to a positive atmosphere is a recurring thread. A reviewer specifically mentions the administrator and owner in glowing terms, linking their leadership to a broader impression of "great facility with great 5 Star rankings and excellent survey results," which frames Hill Haven as a high-quality option in the eyes of some families.
At the same time, the reviews present serious cautions that complicate the otherwise warm portrait. One account accuses the facility of time theft, noting that kitchen staff are not allowed lunch breaks - but their checks still show a 30-minute deduction for those breaks. That juxtaposition fuels frustration and a feeling that some policies may undermine staff welfare, even as families observe kindness and courtesy on a day-to-day basis. The tension between well-meaning care and concerning payroll or labor-policy issues suggests a need for clearer communication and policy review.
Another jarring concern centers on a grave allegation: that money and clothes were stolen from a family member, and that the patient was put into a rideshare for a doctor's appointment and subsequently lost. The reviewer says no one could tell them who took the person or where she went, and that the facility could not provide answers. The language is stark and serves as a clear warning to prospective families to ask detailed questions about safety, accountability, and incident reporting before placing a loved one in the facility.
More nuanced but equally important is the hospice-related experience. One reviewer describes a patient in hospice care and finds the staff friendly and responsive in the admission process - yet the facility ultimately tells them they are not taking any hospice patients at that time. This person's social worker warned that such openings could be unpredictable, and the reviewer cautions others not to hinge their hopes for hospice placement on Hill Haven alone. It's a reminder that even well-regarded facilities can have shifting policies that significantly affect families seeking specific end-of-life care arrangements.
Taken together, the collection of reviews presents a complex picture. Hill Haven is portrayed as a place where compassionate, accommodating staff and a responsive administrator make a meaningful positive difference in the lives of patients and their families. Yet questions remain about certain operational practices, including payroll for breaks, safeguarding patient belongings, and the facility's current stance on hospice availability. For families considering Hill Haven, the underlying message is clear: you may encounter outstanding personal care and a genuinely caring leadership team, but you should also verify current policies on staff welfare, safety procedures, and hospice admissions to ensure alignment with your expectations and needs.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hill Haven Nursing Home in Commerce, GA offers a range of amenities and care services for seniors looking for a comfortable and vibrant assisted living community. The facility provides a beauty salon for residents to pamper themselves, along with cable or satellite TV for entertainment. Community operated transportation is available for outings and errands, and seniors can also enjoy the computer center for staying connected online.
The dining room at Hill Haven Nursing Home serves restaurant-style meals, ensuring that residents receive delicious and nutritious food. The fitness room allows individuals to stay active and maintain their physical well-being. The fully furnished rooms provide a cozy living space, while private bathrooms offer convenience and privacy.
Residents can take advantage of various recreational activities on-site, including a gaming room, small library, and scheduled daily activities. They can also relax in the garden or outdoor space provided. Telephone services are available to stay connected with loved ones, while Wi-Fi/high-speed internet keeps residents connected to the digital world.
In terms of care services, Hill Haven Nursing Home offers 24-hour call system and supervision to ensure residents' safety. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper dosages are taken by the residents. The mental wellness program focuses on promoting emotional well-being among the seniors.
Transportation arrangement is offered both for non-medical purposes as well as for doctors' appointments. Move-in coordination makes transitioning into the facility seamless for new residents. Housekeeping services help maintain cleanliness within the premises.
Surrounding Hill Haven Nursing Home are essential amenities including one cafe, one park, five pharmacies, fourteen physicians' offices, ten restaurants, and four hospitals nearby. This ensures easy access to additional resources and healthcare options when needed.
Overall, Hill Haven Nursing Home provides comprehensive care services along with numerous amenities aimed at promoting comfort and an active lifestyle for its resident seniors in Commerce, GA.
This area of Commerce, Georgia, offers a variety of healthcare options, including cardiology, kidney care, family practice, orthopedics, and pediatric services nearby. There are several hospitals in close proximity for any medical emergencies. Additionally, there are multiple pharmacies within a few miles for easy access to medications. For dining options, there are several chain restaurants available within a short drive. Nearby cafes like Starbucks offer a nice place to relax and socialize. For outdoor activities, Hurricane Shoals Park is a great spot for leisurely walks and enjoying nature. There are also several places of worship in the area for spiritual needs. Transportation options such as U-Haul locations are available for any moving or storage needs. Overall, this part of Commerce provides convenient amenities and services that may be beneficial for seniors looking to settle in the area.
Hill Haven Nursing Home is located at 880 Ridgeway Road, Commerce, GA 30529 in Jackson County, Georgia
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