Bountiful Hills Senior Living

Pros

• The community provides excellent care, with staff that are kind and compassionate towards residents and their families.
• Residents enjoy a welcoming atmosphere, feeling treated like family while receiving respectful care.
• The food is generally well-received, with kitchen staff dedicated to preparing meals with love and variety.
• Bountiful Hills has a good balance of quality care and affordability, making it a recommended option for senior living.
• The small community setting allows for personalized attention and consistent staff interactions, fostering comfort for residents.
• Families appreciate the clear communication from the administrative and care staff regarding their loved ones' needs.
• Positive experiences include organized activities and outings that contribute to resident happiness and engagement.

Cons

• The cleanliness of the facility was a significant concern for some residents and their families.
• The community falsely advertised itself as assisted living, while it claimed to operate solely as a personal care home, leading to confusion about the services provided.
• There were complaints about insufficient food choices, poor food quality, and the frequent lack of staple items like bread and milk.
• The response time for services was described as slow and lacking efficiency.
• Some reviewers noted disorganization within the management, which seemed exacerbated by incidents such as pipes bursting.
• Concerns were raised about the lack of professional oversight and licensed staff in the facility.
• A reviewer expressed dissatisfaction with rapid turnover in management, indicating instability in leadership.
• One individual reported that their loved one’s urgent needs were not met promptly due to staff availability issues.

Review

The reviews for the Bountiful Hills Senior Living community present a complex picture, highlighting both commendable aspects and serious concerns that potential residents and their families should consider. Overall, many reviewers express gratitude for the care provided to their loved ones, noting the compassionate and attentive staff who often go above and beyond in their duties. For instance, one family was particularly appreciative of the kindness shown to both their loved one and themselves during a challenging time, stating that every employee seemed genuinely committed to high-quality care. Another reviewer echoed this sentiment by describing the community's staff as affectionate and engaged, reinforcing the idea that Bountiful Hills fosters a familial atmosphere.

Despite these heartening descriptions of personal interactions with staff, several significant issues were raised regarding the fundamental operations within the facility. Cleanliness emerged as a recurring concern; multiple families reported lapses in maintaining sanitary conditions, which detracts from an otherwise positive outlook on care quality. One reviewer even mentioned being misled about basic services like wound care due to confusion over whether Bountiful Hills is classified as assisted living or merely a personal care home. Such inconsistencies not only create anxiety for family members but also call into question the integrity of information provided during initial inquiries.

Food quality emerged as another troubling point in the reviews. While some praised kitchen staff for their dedication to providing nutritious meals infused with genuine love, others described limited food choices and instances where staple items—such as bread and milk—were frequently unavailable. This inconsistency led to dissatisfaction among residents who rely on adequate nutrition for their well-being. The absence of professional oversight within the kitchen or dining area further compounds these issues.

Moreover, several reviewers expressed concerns over staffing levels and accountability within this facility. Although many noted that staff members were kind-hearted towards residents, there was apprehension regarding their availability during urgent situations when immediate assistance is required. Reports of disorganization were noted as well; some attributed chaos partly to unfortunate circumstances such as burst pipes but maintained that systemic management flaws contributed significantly to operational difficulties overall.

Many families articulated how enjoyable activities helped maintain a positive environment for residents; however, they highlighted a lack of structured programming or dedicated activity staff capable of planning regular social engagements effectively. This deficiency may lead to feelings of isolation among residents who thrive on meaningful social interaction—a critical component in any senior living arrangement.

Nevertheless, amidst these criticisms exists a solid core of support for Bountiful Hills' leadership team under Director Rose’s guidance. Reviewers frequently remarked on her commitment to personalized care, highlighting her proactive approach in addressing individual needs while ensuring open lines of communication with families overall. Some even stated they would have chosen Bountiful Hills sooner had they known about its compassionate atmosphere earlier in their search for suitable assisted living options.

In summation, while Bountiful Hills Senior Living boasts numerous positive attributes—including caring personnel and strong resident-staff relationships—it does illustrate challenges related primarily to clarity surrounding service offerings, food quality consistency, cleanliness standards, management efficacy amidst crises-—and ultimately organizational structure aimed at ensuring all patient needs are met efficiently moving forward into future endeavors.

This part of Commerce, Georgia, offers a variety of services and amenities that may be beneficial for seniors looking to settle in the area. With several physicians, hospitals, pharmacies, and cafes located within close proximity, access to healthcare and daily essentials is convenient. Additionally, there are a few restaurants offering a range of dining options for those who prefer to dine out. For recreational activities, there are parks nearby where seniors can enjoy nature walks and outdoor activities. Various places of worship are also available for those seeking spiritual fulfillment. Transportation services such as U-Haul are accessible for any moving or travel needs. Overall, this area provides a mix of essential services and leisure amenities that could make it a suitable option for senior living in Commerce.

Physicians

• Commerce Cardiology Clinic (0 miles)
• Medical Center Family Practice (0.1 miles)
• Robert P Marshburn (0.1 miles)
• Family Orthopedics PC (0.1 miles)
• Commerce Kidney Center (0.2 miles)
• Cornerstone Family Practice (0.2 miles)
• Commerce Family Medicine (0.2 miles)

Hospitals

• Northridge Hospital Medical Center (0.2 miles)
• Bjc Medical (0.2 miles)
• Northridge Medical Center (0.2 miles)
• Bjc Medical Center (0.2 miles)
• Advantage Behavioral Health System (7.7 miles)
• Athens Regional Hospital (10.5 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Tiger Town Pharmacy (1.5 miles)
• Walmart Pharmacy (2.2 miles)
• Ingles Market (3.2 miles)
• Health Mart Pharmacy (9.1 miles)
• Jefferson Drugs (9.1 miles)

Restaurants

• Zaxby's (2.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.5 miles)
• La Hacienda (2.6 miles)
• Applebee's (2.7 miles)
• Cracker Barrel (2.7 miles)
• Chick-Fil-A (2.7 miles)
• Sonic Drive-In (2.8 miles)

Cafes

• Starbucks (2.7 miles)

Parks

• Hurricane Shoals Park (4 miles)
• Sandy Creek Park (14.1 miles)

Places of Worship

• Redemption Outreach Ministries (8.8 miles)
• Southern Baptist Convention (9.4 miles)
• Charity Baptist Church (9.8 miles)
• Bethany Christian Church (9.8 miles)
• Southern Baptist Convention (10.4 miles)
• Southern Baptist Convention (10.7 miles)
• Nails Creek Baptist Church (11.3 miles)

Transportation

• U-Haul (9.6 miles)
• U-Haul Neighborhood Dealer (12.4 miles)
• U-Haul Neighborhood Dealer (13.8 miles)