Northridge Health And Rehabilitation

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  • Interior

    A cozy corner featuring a patterned bench and vibrant floral artwork.

  • Outdoors

    A modern commercial building surrounded by lush greenery on a sunny day.

  • Decor

    A cozy waiting area with a striped chair and welcoming decor.

  • Living Room

    A cozy corner featuring a patterned chair, a decorative plant, and artwork on the wall.

  • Bedroom

    A well-lit hospital room featuring a bed with a bedside table, lamp, and decorative flowers.

  • Bathroom

    A specialized toilet designed for healthcare settings, equipped with a privacy curtain.

  • Painting

    A decorated interior space featuring a painting of horses, accompanied by certificates and a lamp.

  • Exercise Equipment

    A vibrant office space decorated with a colorful banner and exercise equipment in the background.

  • Paintings

    A series of vibrant floral paintings elegantly framed on a wall, enhancing the interior decor.

Northridge Health And Rehabilitation

100 Medical Center Drive, Commerce, GA 30529

For more information about senior living options: (844) 490-3973

3 from 32 reviews
5 stars
14
4 stars
1
3 stars
2
2 stars
2
1 stars
13

Skilled Nursing Facility

Overall Review of Northridge Health And Rehabilitation

Pros

  • pro Northridge Health & Rehabilitation is truly a gem in senior care.
  • pro The staff at Northridge go above and beyond, treating residents with dignity and kindness.
  • pro The facility is spotless, well-maintained, and welcoming.
  • pro The atmosphere at Northridge feels like a community rather than an institution.
  • pro Northridge is one of the cleanest facilities in the area.
  • pro The renovations to the facility are beautiful.
  • pro The staff are amazing, dedicated, and take pride in caring for the residents.
  • pro The new administrator is exactly what Northridge needed.
  • pro Each department goes above and beyond for all residents.

Cons

  • pro One reviewer described Northridge as "hell on earth" and alleged long-term neglect of their mother-in-law.
  • pro Another reviewer claimed the facility was unorganized and that they were billed about $33,000 because Medicaid filings were not completed.
  • pro A reviewer alleged that personal belongings of a resident were stolen after death, with items later found only after the review.
  • pro A reviewer stated that staff were rude and repeatedly put them on hold, with inconsistent information given.
  • pro A reviewer said residents were left sitting in hallways and that care quality was poor and unacceptable.
  • pro A reviewer accused overmedication and neglect during rehab, leading to a death.
  • pro A reviewer claimed complaints were met with retaliation and that staff avoided issues unless inspectors were present.

Review

Northridge Health & Rehabilitation sits at the center of a wide range of family experiences, with many praising it as a caring, clean, and welcoming place for loved ones, while others recount harrowing encounters that left them dismayed and deeply unsettled. The facility is described by numerous reviewers as well maintained, with rooms that are clean and a building that feels cared for. Fans of Northridge frequently point to a strong emphasis on warmth, community, and personalized attention, noting that the staff genuinely takes the time to understand each resident's needs, preferences, and medical requirements. Several families mention that the atmosphere - and the people who work there - creates a sense of home rather than an institution.

In many accounts, Northridge shines in the daily heartbeat of care. Families speak highly of the staff's dedication, describing caregivers as friendly, knowledgeable, and devoted to the well-being of residents. The care teams are repeatedly praised for going above and beyond, not only meeting physical needs but treating residents with dignity and kindness. Reviewers highlight personalized care plans, the willingness of staff to listen, and the impression that the facility is run with a genuine calling to help people. The environment is often described as welcoming and familial, where residents interact with one another in a way that reinforces a sense of community. Positive comments extend to practical elements as well, including renovations and the general upkeep of the facility, which some reviewers say makes Northridge one of the cleanest and best-maintained options in the area. Activities, including social events and routines that bring residents together, are cited as a meaningful part of life there, with references to things like penny auctions in Activities and ongoing engagement for residents.

Several reviewers sing the praises of Northridge's leadership and daytime atmosphere. A number of comments emphasize that the new administrator arrived at a pivotal moment, bringing a sense of direction and alignment with what families feel Northridge needed. The facility's culture is frequently described as a community rather than a sterile institution, with staff-resident interactions characterized by warmth, respect, and genuine joy. In some testimonials, families express gratitude for how the staff handle transitions into care, noting that the experience feels smooth, compassionate, and reassuring for both residents and their families. The overall sentiment from these voices is one of relief and confidence: Northridge feels like a place where a loved one can be cared for with attentiveness and heart.

Yet the tapestry of experiences at Northridge is not uniformly positive. A number of reviews convey serious concerns about neglect, poor communication, and organizational shortcomings. One vengeful, highly charged post describes Northridge as "HELL ON EARTH" and alleges prolonged neglect of a mother-in-law, claiming that staff showed little concern for her worsening condition despite repeated reports. Other reviewers recount similar themes of dissatisfaction: patients not being attended to promptly, inconsistent communications, and a sense that problems were not addressed with the urgency one might expect. Some families felt that the care was not aligned with their loved ones' medical needs, and a few described the environment as chaotic or unresponsive, leaving them with ongoing worries about the safety and comfort of residents.

The darker side of Northridge's narrative also includes troubling accusations of theft and mishandling of personal belongings. One reviewer claimed that their grandmother's possessions were stolen after she passed away, with the person reporting that items were only "found" much later, after public posts about the loss. Other families described a sense of theft or misplacement around a loved one's transition, including allegations that personal items and clothing disappeared during or after a family member's stay. These accounts have understandably intensified the concern families feel about the facility's handling of residents' possessions, especially in the wake of a death or discharge.

Financial and administrative concerns also appear in the reviews. A grim account describes a billing dispute following a relative's death, with a claim that a significant bill was generated because the billing department did not file with Medicaid. The same reviewer characterized Northridge as disorganized, with residents sometimes appearing overlooked or left in the hallways. Such experiences underscore the financial and administrative fragility that can accompany senior care, and they stand in stark contrast to the more widely held impressions of warmth and meticulous care that others credit Northridge with providing.

Despite the intense negative feedback, there are still many who emphasize Northridge's strengths: the facility's cleanliness, the visible renovations, the staff's dedication, and the sense of community that people repeatedly mention. Some reviews acknowledge past or ongoing challenges but also point to improvements, praising the renovations and the ongoing commitment of a caring staff. In these voices, Northridge is described as a place with the potential to be exceptional when it functions at its best, supported by attentive leadership and a culture that values residents and their families.

For families considering Northridge, the breadth of experiences underscores the importance of doing due diligence. Prospective residents or their loved ones are encouraged to tour the facility, speak with residents and other families, and have candid conversations with the administration about specific needs, dietary considerations, medical plans, and the handling of personal belongings. The facility's track record, as reflected in these reviews, suggests that Northridge can be a source of comfort and high-quality care for some, while it can be a source of serious concern for others. The honest takeaway is that Northridge embodies a spectrum of care experiences, where warmth, individualized attention, and a strong sense of community can be found alongside reports of neglect, miscommunication, theft, and administrative difficulties. Each family must weigh these factors and observe how the facility currently operates to determine whether Northridge aligns with their loved one's unique needs and their own expectations for safety, dignity, and quality of life.

Features

Housing

  • 167 resident community capacity 167 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Northridge Health And Rehabilitation is an assisted living community located in Commerce, GA. Our community offers a wide range of amenities and care services to cater to the needs of our residents.

In terms of amenities, we provide various options for entertainment and relaxation. Residents can enjoy visits to our beauty salon or spend time watching their favorite TV shows with cable or satellite TV. Our community operated transportation ensures that residents can easily access local shops, services, and activities. For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet available.

We understand the importance of maintaining physical health, which is why we offer a fitness room and outdoor space for residents to engage in exercise activities. Our fully furnished rooms provide comfort and convenience, while the gaming room and small library offer opportunities for recreation. Additionally, our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Private bathrooms ensure privacy, and housekeeping services are available to keep living spaces neat and clean.

To support the overall well-being of our residents, we have move-in coordination services to make settling in as easy as possible. We also offer transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Our wellness center offers programs and resources for mental wellness, ensuring that residents have access to support when needed.

When it comes to care services, our 24-hour call system and supervision provide peace of mind knowing that help is readily available if needed. Assistance with daily living activities such as bathing, dressing, and transfers is provided by our dedicated staff. We also offer specialized care for individuals with diabetes through specific dietary plans.

Our community takes pride in creating a vibrant social environment for residents. We offer concierge services to assist with various requests, fitness programs to promote well-being, planned day trips for exploration, resident-run activities for engagement within the community, and scheduled daily activities to keep residents entertained.

At Northridge Health And Rehabilitation, we prioritize convenience and accessibility. Our community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and hospitals.

Overall, our assisted living community in Commerce, GA provides a comfortable and supportive environment for residents to enjoy their golden years with a wide range of amenities and care services tailored to their individual needs.

Nearby Places of Interest

This part of Commerce, Georgia, offers a range of medical facilities and services in close proximity, including hospitals such as Bjc Medical Center and Northridge Hospital Medical Center, as well as various physician offices and pharmacies. In terms of dining options, residents can enjoy popular restaurants like Zaxby's and Applebee's. For those seeking spiritual fulfillment, there are several places of worship nearby, including Redemption Outreach Ministries and Charity Baptist Church. Additionally, the area boasts convenient transportation options with multiple U-Haul locations for any moving or storage needs. Overall, this part of Commerce provides essential amenities and services that cater to the needs of older individuals looking for a comfortable living environment.

Hospitals

  • Bjc Medical Center (0 miles)
  • Northridge Medical Center (0 miles)
  • Northridge Hospital Medical Center (0.2 miles)
  • Bjc Medical (0.2 miles)
  • Advantage Behavioral Health System (7.9 miles)
  • Athens Regional Hospital (10.6 miles)

Physicians

  • Family Orthopedics PC (0.1 miles)
  • Medical Center Family Practice (0.1 miles)
  • Robert P Marshburn (0.1 miles)
  • Commerce Cardiology Clinic (0.1 miles)
  • Commerce Family Medicine (0.1 miles)
  • Commerce Adult Medicine & Pediatrics (0.1 miles)
  • Cornerstone Family Practice (0.2 miles)

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Tiger Town Pharmacy (1.3 miles)
  • Walmart Pharmacy (2.1 miles)
  • Ingles Market (3.2 miles)
  • Health Mart Pharmacy (9.3 miles)
  • Jefferson Drugs (9.3 miles)

Restaurants

  • Zaxby's (2.2 miles)
  • Bojangles' Famous Chicken 'n Biscuits (2.4 miles)
  • La Hacienda (2.5 miles)
  • Applebee's (2.6 miles)
  • Cracker Barrel (2.6 miles)
  • Chick-Fil-A (2.6 miles)
  • Sonic Drive-In (2.7 miles)

Cafes

  • Starbucks (2.5 miles)

Parks

  • Hurricane Shoals Park (4.1 miles)
  • Sandy Creek Park (14.2 miles)

Places of Worship

  • Redemption Outreach Ministries (8.7 miles)
  • Southern Baptist Convention (9.3 miles)
  • Charity Baptist Church (9.7 miles)
  • Bethany Christian Church (9.7 miles)
  • Southern Baptist Convention (10.3 miles)
  • Southern Baptist Convention (10.7 miles)
  • Nails Creek Baptist Church (11.2 miles)

Transportation

  • U-Haul (9.6 miles)
  • U-Haul Neighborhood Dealer (12.3 miles)
  • U-Haul Neighborhood Dealer (13.7 miles)

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