5497 North Richland Creek Road, Buford, GA 30518
For more information about senior living options: (844) 490-3973
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She seems nice.
The reviewer describes the service as unprofessional. There are no proper protocols in place. There is a complete lack of communication from the owner. The owner ignores issues between staff and client concerns. The owner appears to favor Nigerian/African nurses over others. The owner is not a nurse and lacks nursing knowledge or understanding of patients' needs. The reviewer intends to avoid this agency and seek reputable agencies instead.The reviews portray a pervasive sense of unprofessionalism and organizational weakness at the heart of the agency. The narrator emphasizes that there are no proper or appropriate protocols in place, which sets a shaky foundation for how staff operate and how clients' concerns are supposed to be handled. This absence of clear procedures creates a sense of chaos and inconsistency, leaving both caregivers and clients exposed to unpredictable practices rather than standardized, safety-focused care. The overall tone is one of frustration with the basic infrastructure that should support reliable service, and the reviewer suggests that this deficiency touches every interaction within the agency.
A core complaint centers on communication, or rather the startling lack of it. The owner is described as largely absent in situations where issues between staff and clients arise, effectively ignoring problems rather than addressing them. This not only erodes trust but also signals to staff and clients that concerns will go unheard or unresolved. When problems are raised, there is a palpable sense that they may be dismissed or deprioritized, contributing to a climate where issues fester rather than being promptly resolved. The review notes a pattern of non-responsiveness that compounds the difficulties already created by poor protocols.
Layered on the communication breakdown is a critique of the owner's qualifications and understanding of the field. The reviewer points out that the owner herself is not a nurse and therefore lacks direct nursing experience and knowledge of patient needs. This claim raises questions about the ability to oversee care effectively, vet staff, and interpret clinical requirements. According to the review, the owner may initially come across as friendly, but that impression quickly wanes once questions arise about the quality and approach of care. The implication is that without essential clinical insight, leadership is ill-equipped to guide a nursing-focused service, which can leave gaps in supervision and accountability.
The behavioral dynamic described adds another layer of concern. The owner is portrayed as being "nice" on the surface, yet unresponsive when confronted with concerns that challenge her perspective or decisions. The report characterizes this as a form of passive aggression - an attitude that discourages open dialogue and stifles constructive criticism. Such a communication style can create a culture where staff feel unsupported and clients feel unheard, ultimately undermining the integrity of the service and making it difficult to cultivate any meaningful improvements.
Compounding these issues is a disturbing claim about favoritism with respect to staff recruitment and placement. The reviewer alleges a preference for Nigerian/African nurses over others, which is framed as a discriminatory practice. If accurate, this alleged bias would raise serious ethical and professional concerns, affecting fairness, team dynamics, and potentially the quality of care provided to diverse clients. The notion that staffing decisions are influenced by nationality rather than merit or fit for the role casts doubt on the agency's commitment to equity and professional standards.
In light of these interconnected problems, the reviewer's final stance is clear: they do not consider the agency to be professional. The closing sentiment reflects a decision to disengage and seek services from more reputable agencies. The emphasis throughout is on a need for fundamental improvements - clear protocols, reliable communication, qualified leadership with nursing expertise, a respectful and accountable management style, and fair, non-discriminatory staffing practices. The overall impression is that until these issues are addressed, the agency will continue to struggle with credibility and trust in the eyes of staff and clients alike. The person leaves the doorway open to future reconsideration, but for now, the experience stands as a cautionary note about professionalism and reliability in this setting.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Edlyn Healthcare Services II is an assisted living community located in Buford, GA. This community offers a range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. The facility is fully furnished, providing a cozy and inviting atmosphere for residents to feel at home. There is also a beautiful garden where residents can relax and enjoy the outdoors.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Outdoor space is also provided for residents to engage in outdoor activities or simply enjoy fresh air.
Residents can stay connected with family and friends as telephone and Wi-Fi/high-speed internet services are available throughout the community.
Care services offered at Edlyn Healthcare Services II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive the necessary medical attention and treatments they require. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service. Medication management is provided to ensure that residents take their medications properly.
Transportation arrangement for medical appointments is available to provide convenience to residents who may require regular visits to healthcare providers. Additionally, transportation services are provided for doctors' appointments.
In terms of nearby amenities, there are two cafes, three parks, two pharmacies, two physicians' offices, and seven restaurants in close proximity to Edlyn Healthcare Services II. This allows residents easy access to various establishments for their convenience and enjoyment.
With scheduled daily activities offered by the community, residents have plenty of opportunities for social engagement and participation in enjoyable pursuits.
Overall, Edlyn Healthcare Services II provides a comfortable living environment with top-notch care services and convenient amenities for its senior residents in Buford, GA.
Edlyn Healthcare Services II is located at 5497 North Richland Creek Road, Buford, GA 30518 in Hall County, Georgia
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