Charter Senior Living Of Buford

Pros

• The staff at Charter Senior Living is wonderful, caring, and attentive to the residents' needs, making for a positive living experience.
• Many residents appreciate the range of activities offered, including musical entertainment, arts and crafts, and social events that foster community engagement.
• The facility is clean, well-maintained, and beautifully decorated, providing an inviting atmosphere for both residents and visitors.
• Families express gratitude for the compassionate care their loved ones receive during challenging times, highlighting the support given to both residents and their families.
• Residents enjoy spacious apartments with ample room for personal belongings, contributing to a sense of home.
• The administration is responsive to feedback and works hard to accommodate families' requests and concerns.
• Positive remarks about food quality are noted along with careful consideration of dietary needs in meal preparation.
• The location of Charter Senior Living is praised for its peaceful setting close to essential shopping and medical facilities.
• Supportive interactions between staff members and families are acknowledged as enhancing the overall experience in the community.
• Residents feel comfortable in their surroundings due to the friendly demeanor of both fellow residents and staff members.

Cons

• The nursing staff did not follow protocol, resulting in the resident falling and suffering a hematoma.
• Some residents were observed in sad and unkempt conditions, lacking interaction from caregivers.
• There are concerns about the quality of food and nutrition at the facility.
• Staffing shortages have been a significant issue, leading to delayed responses when residents press their call buttons.
• Recent changes in management and staffing have negatively impacted the quality of care and services provided.
• The facility needs improvements across several areas before it can be recommended to others.
• Some visitors felt that the rooms required personal furnishing but found them expensive given the overall pricing of the community.

Review

Charter Senior Living has garnered a range of reviews, reflecting both positive experiences and areas needing improvement. Many families have expressed their initial hopes that this facility would provide better care than other nursing homes, emphasizing the importance of staff in determining the quality of care residents receive. A recurring theme in these reviews is that while some staff members are exceptionally caring and attentive, there have been instances where protocols were not followed which resulted in unfortunate incidents, such as falls among residents. One reviewer recounted a distressing situation involving their mother, who suffered from a fall due to staff negligence despite her known history of falls and brain injury. This experience underscored the critical need for adherence to safety measures.

Despite these concerns, numerous reviewers praised the staff’s genuine compassion and dedication to the well-being of residents. Many noted how the employees took time to get to know their loved ones on an individual basis, creating a welcoming atmosphere that helped draw residents out socially. Particularly mentioning specific staff members like Ms. Jackie, Ms. Tangi, and Ms. Dede, one review highlighted an engaging event—a tea party—that provided joy and connection within the community. The consistent recognition of staff member names hints at personalized relationships fostered between caregivers and residents.

The facility itself has received commendations for its cleanliness and aesthetics; many described it as beautiful with spacious rooms that felt more affordable than similar options in the area. While touring the community prompted some visitors to appreciate its inviting atmosphere—complete with outdoor areas where memory care residents enjoyed fresh air—others pointed out certain deficiencies that detracted from an otherwise positive perception. For example, comments about food quality varied significantly; while some highlights included delicious meals tailored to dietary needs, others lamented a decline in food service following management changes.

Additionally, organizations like Charter sometimes faced challenges related to staffing shortages and inconsistent care levels among aides—a point echoed throughout several reviews stressing vigilance regarding resident well-being through regular family check-ins. Several families found joy in organized activities such as bingo nights or movie viewings while also noting occasions when interactions amongst aides and residents fell short of expectations.

One poignant testimony recounted a visit to a friend residing in memory care; this experience was jarring—describing dreary scenes with under-stimulated residents failing to engage due firsthand observations of neglectful behavior by caregivers immersed in their phones instead of attending to those they served. Such stark contrasts among visitor experiences raised alarms over staffing adequacy—a concern closely intertwined with resident engagement levels.

Lastly, transitioning circumstances at Charter Senior Living became apparent when families noted recent changes in management affecting overall morale within the community—from leadership departures impacting client relationships downwards through direct care teams feeling overwhelmed at times due to inadequate personnel numbers relative to need.

In summary, while Charter Senior Living offered elements appreciated by many concerning physical aesthetics alongside dedicated portions of its team shining brightly through loving connections forged therein—the mixture created complex perspectives around overall performance amidst ongoing adjustments necessitating attentiveness toward both adequate support systems available for staff along clarifying operational protocols intended solely for safeguarding vulnerable populations entrusted into their care.

This part of Buford, Georgia offers a convenient location with easy access to pharmacies, physicians, restaurants, cafes, parks, theaters, places of worship, and hospitals within a short driving distance. With multiple CVS Pharmacies and Walgreens nearby, seniors can easily access their medications and healthcare needs. The variety of restaurants including Tani Thai Restaurant, Cracker Barrel, and The Cheesecake Factory provide plenty of dining options. Parks like E.E Robinson Park and Town Center Park offer opportunities for outdoor recreation and relaxation. In addition, there are several places of worship for spiritual fulfillment. With hospitals such as Encompass Health Rehabilitation Hospital of Cumming and Specialty Orthopaedics close by, seniors can have peace of mind knowing quality medical care is easily accessible in the area.

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (5.1 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (5.7 miles)
• Kroger Pharmacy (6.6 miles)

Physicians

• Northeast Georgia Physicians Group Buford (0.7 miles)
• Tri County Internal Medicine (1.9 miles)
• Milan Eye Center (3.4 miles)
• Northeast Georgia Physicians Group Hamilton Mill (5.5 miles)
• Reagan Medical Center (5.7 miles)
• Crossroads Treatment Centers (6.5 miles)
• Aspire Pediatric Therapy of Georgia (6.7 miles)

Restaurants

• Tani Thai Restaurant (1.1 miles)
• Sugar Hill Distillery (2.7 miles)
• Cracker Barrel (3.1 miles)
• Chick-Fil-A (3.1 miles)
• McDonald's (3.2 miles)
• The Cheesecake Factory (3.2 miles)
• Ted's Montana Grill (3.2 miles)

Cafes

• Kung Fu Tea (2.4 miles)
• Starbucks (3.1 miles)
• Starbucks (4 miles)
• Ding Tea (6.7 miles)
• Starbucks (7 miles)
• Starbucks (8.9 miles)
• Starbucks (9 miles)

Parks

• E.E Robinson Park (3.2 miles)
• Gary Pirkle Park (4.5 miles)
• Rock Springs Park (5 miles)
• Buford Dam Park (5.2 miles)
• George Pierce Park (5.3 miles)
• Town Center Park (5.5 miles)
• PlayTown Suwanee (5.8 miles)

Theaters

• Regal Hamilton Mill (5 miles)

Places of Worship

• Prince of Peace Catholic Church (6.4 miles)
• Shirdi Sai Temple of Atlanta (7 miles)
• 12Stone Church - Central Campus (7.8 miles)

Hospitals

• Encompass Health Rehabilitation Hospital of Cumming (9.2 miles)
• Specialty Orthopaedics (9.2 miles)