Home Care Matters - Flowery Branch, GA

Pros

• The entire staff at Home Care Matters is loving and caring, providing exceptional care for their clients.
• Home Care Matters has been a life-saving support for taking care of a 96-year-old mother with changing needs.
• With the attentive and loving care from Home Care Matters, a 98-year-old client is doing better than ever and could easily make it past 100.
• The services provided by Home Care Matters have been satisfactory, with good relationships between caregivers and clients.
• The staff at Home Care Matters regularly checks up on their caregivers to ensure everything is going well, resulting in great care for clients.
• Despite occasional difficulties filling modified shifts, the caregiver from Home Care Matters who works with a client has been excellent.
• Home Care Matters has worked diligently to find a good match in caregivers for a client's needs, resulting in an overall positive experience.
• The staff at Home Care Matters have been helpful and supportive in assisting a client's mother with Alzheimer's disease.
• Getting started with Home Care Matters was easy, and the staff helped settle the fears of an elderly client about having someone new in her home.
• The service provided by Home Care Matters has been reliable and responsive, although it may be expensive for some clients.
• Clients describe the workers from Home Care Matters as very good and great at their job, making them highly recommendable.
• Based on limited contact with the agency and caregivers, clients have not had any complaints about the services provided by Home Care Matters so far.
• Clients are extremely satisfied with the agency, describing it as excellent with responsive and quality caregivers who provide five-star quality care.
• Initial impressions of Home Care Matters are positive, with dedicated overnight caregivers who are familiarizing themselves with the client's situation and home setup.
• Referrals led clients to choose Home Care Matters as their caregiver agency due to their thorough care plan development and excellent communication.
• Valarie from Home Care Matters provided understanding and helpful care during a tough time, earning high praise and recommendations from clients.

Cons

• The caregivers from BrightStar were a nightmare.
• There have been some reliability issues with Home Care Matters in filling modified shifts.
• The service from Home Care Matters is very expensive for us.
• It has taken some getting used to for the in-laws to receive extra help from the agency.
• Communication with Home Care Matters could be improved during tough times.
• There may be some concerns about the cost and value of the services provided by Home Care Matters.

Review

Home Care Matters is praised by numerous customers for their loving and caring staff, who have provided exceptional care for their loved ones. One customer shares how they had a nightmare experience with another company before finding Home Care Matters, but HCM turned out to be a life-saver when they stepped in to help take care of their 96-year-old mother. The customer expresses their highest respect and faith in the company.

Another customer celebrates their third anniversary of using Home Care Matters for their mother's care. They explain that HCM started providing care after their mother broke her back and was experiencing advancing dementia. Now, at almost 98 years old, the customer reveals that their mother is doing better than ever thanks to HCM's attentive and loving care. The investment in time and money to ensure that their mother could age gracefully in her own home has paid off, and the customer is grateful to the HCM family for keeping their mother safe, healthy, active, and independent.

One reviewer explains that their husband is satisfied with the services received from Home Care Matters. The caregivers and the husband get along well, and they only require assistance a few times throughout the month. The customer appreciates the flexibility of being able to use HCM services at their convenience and states that they would recommend them to family and friends.

In another review, a customer praises Home Care Matters for checking up on their caregivers regularly to ensure everything is going smoothly. The caregivers assigned to assist the customer's mother-in-law have been great in providing cleaning services and meals. One caregiver even went above and beyond by encouraging the mother-in-law to eat more—a gesture that deeply impressed the reviewer.

While reliability hasn't been an issue overall, one reviewer mentions some difficulty in filling modified shifts. However, they emphasize that what matters most is that their loved one likes the caregiver who comes to assist them—highlighting the importance of a good match between caregiver and client.

Another customer considers their experience with Home Care Matters to be good so far. They haven't encountered any issues with the staff, who have been helpful in every aspect of their mother's care. Despite the challenges associated with Alzheimer's, the customer feels that their mother is adjusting well and overall recommends Home Care Matters.

A reviewer commends the staff at Home Care Matters for being nice and making it easy to start receiving services. They mention that their fearful mother was able to settle her fears about having someone new in her home.

Although one customer acknowledges that they didn't have much contact with the agency or caregivers due to infrequent visits, they state that their in-laws have been satisfied with the extra help provided by Home Care Matters. The transition took some getting used to, but everything has been working out well, leading them to confidently recommend HCM services.

According to another reviewer, Home Care Matters is an excellent agency with great workers. They describe the agency as very responsive and clean, providing friendly caregivers who do an exceptional job taking care of their loved one. The reviewer highly recommends Home Care Matters for anyone seeking top-quality care.

Lastly, a customer mentions that they have just started using Home Care Matters and are impressed by the initial impression they've received. The agency has provided a team of overnight caregivers who are working closely with them to understand the situation and setup at home. This level of availability and commitment gives the customer confidence in recommending HCM to others in need.

Overall, customers express deep gratitude for finding Home Care Matters and highlight their satisfaction with both the quality of care provided and the responsiveness of the staff. The company receives a strong endorsement for its compassionate approach and dedication to meeting individual needs.

Flowery Branch, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in the area. With a variety of dining options including Fish Tales Lakeside Grille and Chili's Grill & Bar nearby, there are plenty of opportunities to enjoy meals out with friends and family. In terms of healthcare, several pharmacies like Walgreens and CVS Pharmacy are readily accessible, along with reputable medical facilities such as Oakwood Va Medical Clinic and The Longstreet Clinic PC. For recreation, there are numerous parks like Two Mile Creek Park and Buford Dam Park, ideal for outdoor activities. In addition, the community is served by local places of worship such as Prince of Peace Catholic Church for spiritual support. Overall, Flowery Branch provides a well-rounded environment suitable for senior living.

Restaurants

• Beer Me (0.1 miles)
• Fish Tales Lakeside Grille (0.8 miles)
• Chili's Grill & Bar (0.9 miles)
• Chick-Fil-A (1 miles)
• Crossroads Bar & Grille (1.1 miles)
• McDonald's (3.3 miles)
• Cracker Barrel (3.5 miles)

Pharmacies

• Walgreens (1.1 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (5.1 miles)
• CVS Pharmacy (6.1 miles)
• Kroger Pharmacy (6.1 miles)
• CVS Pharmacy (7 miles)
• Braselton Pharmacy (7 miles)

Physicians

• Oakwood Va Medical Clinic (2.4 miles)
• Guilford Immediate Care (4.4 miles)
• Northeast Georgia Physicians Group Oakwood (4.5 miles)
• The Longstreet Clinic PC (4.9 miles)
• Long Street Pediatrics (4.9 miles)
• Aspire Pediatric Therapy of Georgia (6 miles)
• The Heart Center Of Northeast Georgia Medical Center (6.7 miles)

Places of Worship

• Prince of Peace Catholic Church (2.8 miles)
• Free Chapel Worship Center (6.6 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (4.4 miles)
• Kung Fu Tea (8.4 miles)
• Longstreet Cafe (8.6 miles)
• Starbucks (8.7 miles)

Parks

• Two Mile Creek Park (5.1 miles)
• Playground (6.8 miles)
• Buford Dam Park (8 miles)
• Gary Pirkle Park (8.8 miles)
• Bennett Park (8.9 miles)
• E.E Robinson Park (9.1 miles)
• Longwood Park (9.3 miles)

Hospitals

• Specialty Orthopaedics (7 miles)

Theaters

• Regal Hamilton Mill (7.7 miles)