Willowwood Nursing Center

Pros

• Some staff members at Willowwood Rehabilitation and Healthcare are described as kind, attentive, and responsive to residents' needs.
• The facility offers a secluded and quiet setting with attractive grounds, contributing to a pleasant environment for residents.
• Residents have access to activities, including watching birds and fish, which adds to their enjoyment during their stay.
• One reviewer noted that the rooms have been recently painted and are of decent size, providing a comfortable living space.
• The dining experience is presented positively, with buffet-style meals allowing residents to choose what they want and enjoy a social atmosphere at the tables.
• There were reports of excellent quality care from therapists and social workers who showed personal interest in the residents' well-being.

Cons

• The facility is described as old, run down, and in need of significant repairs.
• Residents experience neglect, with inadequate assistance for basic hygiene and medical needs.
• There are reports of poor communication from staff, including difficulty reaching them by phone and unresponsiveness to messages.
• Instances of pests such as cockroaches are reported within the facility.
• Patients have suffered serious health issues due to lack of timely care, including neglect that led to burns and sepsis.
• The food quality is criticized as poor and unsanitary, served on plastic plates with minimal variety.
• Staff shortages lead to insufficient care for residents, particularly during weekends when activity levels drop significantly.
• Concerns are raised about the safety of the environment, including a dangerous dead tree on the property.
• Overall cleanliness and maintenance of the facility are described unfavorably, contributing to an unpleasant odor throughout.

Review

Willowwood Rehabilitation and Healthcare has garnered a plethora of reviews that paint a troubling picture of the facility, revealing a mix of grave concerns along with some positive experiences. The stark contrast in feedback from families of residents indicates significant variability in care, cleanliness, and overall environment, leading to intense emotional responses from those who have had loved ones reside there.

Many reviewers expressed serious dissatisfaction with the level of care provided at Willowwood. Stories emerged detailing instances of neglect where patients reportedly endured long waits for assistance with basic hygiene needs. One account highlighted a mother who was left without proper care for hours after pulling out her catheter, only to be found lying in shredded clothing when her family arrived. Other families echoed these sentiments by sharing even more harrowing experiences; one person recounted how their father suffered burns from hot coffee without receiving timely medical attention or adequate pain management, ultimately leading to his tragic passing days later due to complications like sepsis.

Concerns about health and safety conditions within the facility were emphasized throughout numerous reviews. Many individuals described an unclean environment plagued by pests, mentioning cockroaches and poor maintenance standards as common issues. Visitors pointed out old furniture and inadequate temperature controls—one review noted that hallways reached an uncomfortable 85 degrees during hotter months—which contributed to a generally unhealthy atmosphere. Others cited unsanitary food preparation practices and inadequate meal service that provided little nutritional value for residents.

In addition to complaints regarding physical care, families expressed frustrations with communication and operational deficiencies at Willowwood. Reviewers lamented slow response times when attempting to contact staff via phone, often encountering full mailboxes or extended wait times that hindered urgent communication about their loved ones’ needs. Moreover, the apparent understaffing at the facility raised alarms about whether enough personnel were available to adequately support all residents' needs.

Despite the overwhelming negative feedback shared by various reviewers, there were still pockets of positivity regarding individual staff members and certain aspects of the experience at Willowwood. Some families mentioned kind nurses and attentive therapists who appeared genuinely interested in providing quality care for their loved ones amidst systemic issues impacting the facility as a whole. A few accounts described engaging activities and socialization opportunities that seemed beneficial for many residents seeking companionship during their recovery period.

Interestingly, not all reviews characterized Willowwood as wholly deficient; some visitors painted a more optimistic picture based on their observations during tours or brief visits. A couple of respondents noted cleanliness in specific areas, attractive grounds featuring bird feeders, and communal spaces designed for social interaction amongst residents—a stark contrast from other narratives emphasizing neglectful living conditions.

Overall, while there are encouraging remarks highlighting good intentions from certain staff members and specific effective programs within Willowwood Rehabilitation and Healthcare, these are overshadowed by alarming reports detailing neglectful practices and hazardous living conditions affecting both patient safety and well-being. Families considering this facility for their loved ones should be prepared to conduct thorough investigations—visiting multiple times throughout different hours—to gain an accurate sense of what they might expect when entrusting caregivers with sensitive responsibilities on behalf of vulnerable individuals needing compassionate support.

This part of Flowery Branch, Georgia offers a variety of amenities and services that cater to the needs of seniors. With several restaurants such as Chili's Grill & Bar and Crossroads Bar & Grille nearby, there are plenty of dining options to choose from. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for easy access to medications. Medical care is also easily accessible with clinics like Oakwood Va Medical Clinic and The Longstreet Clinic PC in close proximity. Places of worship such as Prince of Peace Catholic Church provide spiritual support while parks like Two Mile Creek Park offer opportunities for outdoor recreation. Additionally, cafes like Starbucks and Longstreet Cafe provide spaces for socializing and relaxation. Overall, this area provides a mix of convenience, healthcare services, recreational options, and community resources that can enhance the quality of life for seniors considering senior living in Flowery Branch.

Restaurants

• Chili's Grill & Bar (0.8 miles)
• Chick-Fil-A (0.8 miles)
• Crossroads Bar & Grille (0.9 miles)
• Beer Me (1 miles)
• Fish Tales Lakeside Grille (1.7 miles)
• Buffalo's Southwest Cafe (3.3 miles)
• Chick-Fil-A (3.4 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (5.9 miles)
• Kroger Pharmacy (6 miles)
• Braselton Pharmacy (6.4 miles)
• CVS Pharmacy (7.6 miles)

Physicians

• Oakwood Va Medical Clinic (1.6 miles)
• Guilford Immediate Care (3.7 miles)
• Northeast Georgia Physicians Group Oakwood (3.8 miles)
• The Longstreet Clinic PC (4.2 miles)
• Long Street Pediatrics (4.3 miles)
• Aspire Pediatric Therapy of Georgia (5.8 miles)
• The Heart Center Of Northeast Georgia Medical Center (6.3 miles)

Places of Worship

• Prince of Peace Catholic Church (2.5 miles)
• Free Chapel Worship Center (6 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.1 miles)
• Longstreet Cafe (7.8 miles)
• Starbucks (8 miles)
• Kung Fu Tea (9.1 miles)

Parks

• Two Mile Creek Park (5.9 miles)
• Playground (6.1 miles)
• Longwood Park (8.7 miles)
• Buford Dam Park (9 miles)
• Bennett Park (9.4 miles)
• Little Mulberry Park (9.5 miles)

Hospitals

• Specialty Orthopaedics (6.5 miles)

Theaters

• Regal Hamilton Mill (7.9 miles)