Willowwood Nursing Center in Flowery Branch, GA

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Willowwood Nursing Center Willowwood Nursing Center Willowwood Nursing Center

Willowwood Nursing Center in Flowery Branch, GA

4595 Cantrell Road, Flowery Branch, GA 30542

For more information about senior living options: (844) 490-3973

1.9 from 15 reviews
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Skilled Nursing Facility

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    Overall Review of Willowwood Nursing Center

    Pros

    • pro Therapists, staff, and the social worker were excellent - kind, attentive, and responsive.
    • pro They were highly professional and showed personal interest in her care.
    • pro The setting was secluded and quiet, with attractive grounds.
    • pro Bird feeders were kept filled for residents to watch.
    • pro The facility was clean and neat.
    • pro Willowwood was very nice and very clean.
    • pro People seemed extremely happy with the place.
    • pro They could go into the cafeteria and pick what they wanted.

    Cons

    • pro The reviewer calls it the worst place they've ever dealt with and warns others to keep their loved ones away.
    • pro They report a family member died and no one offered condolences.
    • pro They describe the facility as a run-down dump with a pothole-filled driveway that could ruin cars.
    • pro The outside is as bad as the inside.
    • pro The facility and its employees are described as awful.
    • pro They claim there are cockroaches, the air conditioning hardly works (hallways around 85 degrees), and the furniture is broken and old.
    • pro The food is canned and served on plastic plates, and the kitchen is unsanitary.
    • pro Residents are neglected, with no basic hygiene and delays in care or calling 911.
    • pro Staff are slow to respond to calls, with issues like full mailboxes and unreturned messages.
    • pro There are serious safety concerns and harm reported (burns, sepsis, and death) due to inadequate care; a strong warning to not leave loved ones there.

    Review

    Willowwood Nursing Center in Flowery Branch is best suited for families pursuing post-acute rehabilitation and short-term stabilization where access to skilled therapy matters most and caregivers are prepared to vigilantly advocate for the resident. The strongest argument relies on the presence of capable therapists and a social-services orientation that can help coordinate discharge planning when staffing is aligned. The campus sits in a quiet setting, and when staffing is sufficient some residents experience clean spaces, calm surroundings, and meaningful social opportunities. The reality is that effectiveness hinges on relentless oversight by families or a trusted advocate to ensure daily needs are consistently met.

    Those who should consider alternatives are families prioritizing safety and reliability above all else: consistent nursing attention, timely medication administration, a clean, pest-free environment, and prompt call-light response. Residents with complex medical or cognitive needs may find Willowwood unreliable due to ongoing staffing gaps and management delays. If a modernized building, predictable housekeeping, and strong infection-control practices are essential, this center is unlikely to satisfy nonnegotiables and could prove disruptive or unsafe for longer-term care.

    Pros here include some highly capable rehabilitation therapists and a core group of frontline caregivers who show genuine dedication when assigned to a resident. In favorable stretches, therapists and social workers are attentive, professional, and willing to go the extra mile to support recovery and discharge planning. Conversely, these strengths are inconsistent and repeatedly undermined by neglectful episodes, late or missed medications, and care delays for basic daily needs. The facility's aging infrastructure - outdated equipment, unreliable air conditioning, and visible wear - adds risk and makes reliable care harder to deliver day after day.

    Evaluation must be rigorous and ongoing. Prospective families should demand visits at different times, including evenings and weekends, to observe staffing levels and care routines. Test call-light responsiveness in multiple rooms, and inquire into the medication administration process and pharmacy delivery timelines. Inspect the laundry operation, room cleanliness, and the state of shared spaces, and request clear documentation on maintenance, pest control, and any recent renovations. Speak candidly with current residents and families about communication with administration and how concerns are escalated, and pay particular attention to any stated plans for addressing known safety hazards, such as aging infrastructure or exterior risks.

    Nearby facilities with stronger reputations for staffing consistency and resident engagement are worth comparing. Look for centers with transparent incident reporting, demonstrated reliability in med administration, and a track record of proactive maintenance. If the goal is long-term care with predictable routines, robust activity programming, and consistently responsive staff, Willowwood may fall short when weighed against peers that prioritize stability and proactive care.

    Ultimately, Willowwood should be approached with a plan for aggressive oversight and a clear exit strategy if safety or quality declines persist. It can work for rehab-focused stays when all parties stay coordinated, and families remain deeply involved in daily care decisions, but the risk of neglect, delayed care, and unsafe conditions is high enough to make relentless advocacy mandatory. For families unwilling to shoulder that burden, pursuing alternatives in the same region with documented staffing stability and higher care standards represents the smarter, safer course.

    Features

    Housing

    • 100 resident community capacity 100 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Willowwood Nursing Center in Flowery Branch, GA is an excellent assisted living community that provides a wide range of amenities and care services to its residents. The facility offers a comfortable and welcoming atmosphere with numerous amenities to enhance the daily lives of its residents.

    Residents can enjoy convenient on-site services such as a beauty salon, computer center, fitness room, gaming room, small library, and a wellness center. The dining options are restaurant-style with special dietary restrictions accommodated for, providing delicious meals prepared by the facility's skilled kitchen staff. Additionally, 24-hour call systems ensure round-the-clock assistance is always available.

    The community also takes care of transportation needs by offering community-operated transportation as well as arranging non-medical transportation to doctors' appointments. Move-in coordination helps make the transition smooth and stress-free for new residents.

    Outdoor spaces and gardens provide opportunities for relaxation and enjoying fresh air. Private bathrooms ensure residents have their own personal space while housekeeping services keep their living areas tidy and comfortable. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones or engage in online activities.

    In terms of care services, Willowwood Nursing Center offers 24-hour supervision along with assistance for activities of daily living such as bathing, dressing, and transfers. Medication management is provided by trained professionals to ensure proper administration. The facility also has special programs focused on mental wellness.

    To keep residents active and engaged, there are various planned daily activities organized by both staff members and resident committees. Fitness programs help promote physical health while concierge services offer personalized assistance and support. Planned day trips provide opportunities for exploration outside the community.

    Willowwood Nursing Center is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, and places of worship. This ensures easy access to essential amenities within close proximity to the community.

    Overall, Willowwood Nursing Center in Flowery Branch offers a warm and inclusive environment where residents can enjoy a comfortable lifestyle while receiving the care and support they need.

    Nearby Places of Interest

    This part of Flowery Branch, Georgia offers a variety of amenities and services that cater to the needs of seniors. With several restaurants such as Chili's Grill & Bar and Crossroads Bar & Grille nearby, there are plenty of dining options to choose from. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for easy access to medications. Medical care is also easily accessible with clinics like Oakwood Va Medical Clinic and The Longstreet Clinic PC in close proximity. Places of worship such as Prince of Peace Catholic Church provide spiritual support while parks like Two Mile Creek Park offer opportunities for outdoor recreation. Additionally, cafes like Starbucks and Longstreet Cafe provide spaces for socializing and relaxation. Overall, this area provides a mix of convenience, healthcare services, recreational options, and community resources that can enhance the quality of life for seniors considering senior living in Flowery Branch.

    Restaurants

    • Chili's Grill & Bar (0.8 miles)
    • Chick-Fil-A (0.8 miles)
    • Crossroads Bar & Grille (0.9 miles)
    • Beer Me (1 miles)
    • Fish Tales Lakeside Grille (1.7 miles)
    • Buffalo's Southwest Cafe (3.3 miles)
    • Chick-Fil-A (3.4 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • CVS Pharmacy (2.9 miles)
    • CVS Pharmacy (4.5 miles)
    • CVS Pharmacy (5.9 miles)
    • Kroger Pharmacy (6 miles)
    • Braselton Pharmacy (6.4 miles)
    • CVS Pharmacy (7.6 miles)

    Physicians

    • Oakwood Va Medical Clinic (1.6 miles)
    • Guilford Immediate Care (3.7 miles)
    • Northeast Georgia Physicians Group Oakwood (3.8 miles)
    • The Longstreet Clinic PC (4.2 miles)
    • Long Street Pediatrics (4.3 miles)
    • Aspire Pediatric Therapy of Georgia (5.8 miles)
    • The Heart Center Of Northeast Georgia Medical Center (6.3 miles)

    Places of Worship

    • Prince of Peace Catholic Church (2.5 miles)
    • Free Chapel Worship Center (6 miles)

    Cafes

    • Starbucks (3.6 miles)
    • Starbucks (4.1 miles)
    • Longstreet Cafe (7.8 miles)
    • Starbucks (8 miles)
    • Kung Fu Tea (9.1 miles)

    Parks

    • Two Mile Creek Park (5.9 miles)
    • Playground (6.1 miles)
    • Longwood Park (8.7 miles)
    • Buford Dam Park (9 miles)
    • Bennett Park (9.4 miles)
    • Little Mulberry Park (9.5 miles)

    Hospitals

    • Specialty Orthopaedics (6.5 miles)

    Theaters

    • Regal Hamilton Mill (7.9 miles)

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