Willowwood Nursing Center

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Willowwood Nursing Center Willowwood Nursing Center Willowwood Nursing Center

Willowwood Nursing Center

4595 Cantrell Road, Flowery Branch, GA 30542

For more information about senior living options: (844) 490-3973

1.9 from 15 reviews
5 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro Some staff members at Willowwood Rehabilitation and Healthcare are described as kind, attentive, and responsive to residents' needs.
  • pro The facility offers a secluded and quiet setting with attractive grounds, contributing to a pleasant environment for residents.
  • pro Residents have access to activities, including watching birds and fish, which adds to their enjoyment during their stay.
  • pro One reviewer noted that the rooms have been recently painted and are of decent size, providing a comfortable living space.
  • pro The dining experience is presented positively, with buffet-style meals allowing residents to choose what they want and enjoy a social atmosphere at the tables.
  • pro There were reports of excellent quality care from therapists and social workers who showed personal interest in the residents' well-being.

Cons

  • pro The facility is described as old, run down, and in need of significant repairs.
  • pro Residents experience neglect, with inadequate assistance for basic hygiene and medical needs.
  • pro There are reports of poor communication from staff, including difficulty reaching them by phone and unresponsiveness to messages.
  • pro Instances of pests such as cockroaches are reported within the facility.
  • pro Patients have suffered serious health issues due to lack of timely care, including neglect that led to burns and sepsis.
  • pro The food quality is criticized as poor and unsanitary, served on plastic plates with minimal variety.
  • pro Staff shortages lead to insufficient care for residents, particularly during weekends when activity levels drop significantly.
  • pro Concerns are raised about the safety of the environment, including a dangerous dead tree on the property.
  • pro Overall cleanliness and maintenance of the facility are described unfavorably, contributing to an unpleasant odor throughout.

Review

Willowwood Rehabilitation and Healthcare has garnered a plethora of reviews that paint a troubling picture of the facility, revealing a mix of grave concerns along with some positive experiences. The stark contrast in feedback from families of residents indicates significant variability in care, cleanliness, and overall environment, leading to intense emotional responses from those who have had loved ones reside there.

Many reviewers expressed serious dissatisfaction with the level of care provided at Willowwood. Stories emerged detailing instances of neglect where patients reportedly endured long waits for assistance with basic hygiene needs. One account highlighted a mother who was left without proper care for hours after pulling out her catheter, only to be found lying in shredded clothing when her family arrived. Other families echoed these sentiments by sharing even more harrowing experiences; one person recounted how their father suffered burns from hot coffee without receiving timely medical attention or adequate pain management, ultimately leading to his tragic passing days later due to complications like sepsis.

Concerns about health and safety conditions within the facility were emphasized throughout numerous reviews. Many individuals described an unclean environment plagued by pests, mentioning cockroaches and poor maintenance standards as common issues. Visitors pointed out old furniture and inadequate temperature controls—one review noted that hallways reached an uncomfortable 85 degrees during hotter months—which contributed to a generally unhealthy atmosphere. Others cited unsanitary food preparation practices and inadequate meal service that provided little nutritional value for residents.

In addition to complaints regarding physical care, families expressed frustrations with communication and operational deficiencies at Willowwood. Reviewers lamented slow response times when attempting to contact staff via phone, often encountering full mailboxes or extended wait times that hindered urgent communication about their loved ones’ needs. Moreover, the apparent understaffing at the facility raised alarms about whether enough personnel were available to adequately support all residents' needs.

Despite the overwhelming negative feedback shared by various reviewers, there were still pockets of positivity regarding individual staff members and certain aspects of the experience at Willowwood. Some families mentioned kind nurses and attentive therapists who appeared genuinely interested in providing quality care for their loved ones amidst systemic issues impacting the facility as a whole. A few accounts described engaging activities and socialization opportunities that seemed beneficial for many residents seeking companionship during their recovery period.

Interestingly, not all reviews characterized Willowwood as wholly deficient; some visitors painted a more optimistic picture based on their observations during tours or brief visits. A couple of respondents noted cleanliness in specific areas, attractive grounds featuring bird feeders, and communal spaces designed for social interaction amongst residents—a stark contrast from other narratives emphasizing neglectful living conditions.

Overall, while there are encouraging remarks highlighting good intentions from certain staff members and specific effective programs within Willowwood Rehabilitation and Healthcare, these are overshadowed by alarming reports detailing neglectful practices and hazardous living conditions affecting both patient safety and well-being. Families considering this facility for their loved ones should be prepared to conduct thorough investigations—visiting multiple times throughout different hours—to gain an accurate sense of what they might expect when entrusting caregivers with sensitive responsibilities on behalf of vulnerable individuals needing compassionate support.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willowwood Nursing Center in Flowery Branch, GA is an excellent assisted living community that provides a wide range of amenities and care services to its residents. The facility offers a comfortable and welcoming atmosphere with numerous amenities to enhance the daily lives of its residents.

Residents can enjoy convenient on-site services such as a beauty salon, computer center, fitness room, gaming room, small library, and a wellness center. The dining options are restaurant-style with special dietary restrictions accommodated for, providing delicious meals prepared by the facility's skilled kitchen staff. Additionally, 24-hour call systems ensure round-the-clock assistance is always available.

The community also takes care of transportation needs by offering community-operated transportation as well as arranging non-medical transportation to doctors' appointments. Move-in coordination helps make the transition smooth and stress-free for new residents.

Outdoor spaces and gardens provide opportunities for relaxation and enjoying fresh air. Private bathrooms ensure residents have their own personal space while housekeeping services keep their living areas tidy and comfortable. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones or engage in online activities.

In terms of care services, Willowwood Nursing Center offers 24-hour supervision along with assistance for activities of daily living such as bathing, dressing, and transfers. Medication management is provided by trained professionals to ensure proper administration. The facility also has special programs focused on mental wellness.

To keep residents active and engaged, there are various planned daily activities organized by both staff members and resident committees. Fitness programs help promote physical health while concierge services offer personalized assistance and support. Planned day trips provide opportunities for exploration outside the community.

Willowwood Nursing Center is conveniently located near several cafes, pharmacies, physicians' offices, restaurants, and places of worship. This ensures easy access to essential amenities within close proximity to the community.

Overall, Willowwood Nursing Center in Flowery Branch offers a warm and inclusive environment where residents can enjoy a comfortable lifestyle while receiving the care and support they need.

Nearby Places of Interest

This part of Flowery Branch, Georgia offers a variety of amenities and services that cater to the needs of seniors. With several restaurants such as Chili's Grill & Bar and Crossroads Bar & Grille nearby, there are plenty of dining options to choose from. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for easy access to medications. Medical care is also easily accessible with clinics like Oakwood Va Medical Clinic and The Longstreet Clinic PC in close proximity. Places of worship such as Prince of Peace Catholic Church provide spiritual support while parks like Two Mile Creek Park offer opportunities for outdoor recreation. Additionally, cafes like Starbucks and Longstreet Cafe provide spaces for socializing and relaxation. Overall, this area provides a mix of convenience, healthcare services, recreational options, and community resources that can enhance the quality of life for seniors considering senior living in Flowery Branch.

Restaurants

  • Chili's Grill & Bar (0.8 miles)
  • Chick-Fil-A (0.8 miles)
  • Crossroads Bar & Grille (0.9 miles)
  • Beer Me (1 miles)
  • Fish Tales Lakeside Grille (1.7 miles)
  • Buffalo's Southwest Cafe (3.3 miles)
  • Chick-Fil-A (3.4 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (4.5 miles)
  • CVS Pharmacy (5.9 miles)
  • Kroger Pharmacy (6 miles)
  • Braselton Pharmacy (6.4 miles)
  • CVS Pharmacy (7.6 miles)

Physicians

  • Oakwood Va Medical Clinic (1.6 miles)
  • Guilford Immediate Care (3.7 miles)
  • Northeast Georgia Physicians Group Oakwood (3.8 miles)
  • The Longstreet Clinic PC (4.2 miles)
  • Long Street Pediatrics (4.3 miles)
  • Aspire Pediatric Therapy of Georgia (5.8 miles)
  • The Heart Center Of Northeast Georgia Medical Center (6.3 miles)

Places of Worship

  • Prince of Peace Catholic Church (2.5 miles)
  • Free Chapel Worship Center (6 miles)

Cafes

  • Starbucks (3.6 miles)
  • Starbucks (4.1 miles)
  • Longstreet Cafe (7.8 miles)
  • Starbucks (8 miles)
  • Kung Fu Tea (9.1 miles)

Parks

  • Two Mile Creek Park (5.9 miles)
  • Playground (6.1 miles)
  • Longwood Park (8.7 miles)
  • Buford Dam Park (9 miles)
  • Bennett Park (9.4 miles)
  • Little Mulberry Park (9.5 miles)

Hospitals

  • Specialty Orthopaedics (6.5 miles)

Theaters

  • Regal Hamilton Mill (7.9 miles)

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