Mathis Personal Care Home in Martinez, GA

Mathis Personal Care Home is an assisted living community in Martinez, GA.

Information last verified: January 11, 2026

3941 Old Trail Road, Martinez, GA 30907

For more information about senior living options: (866) 208-4318

3 from 91 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Mathis Personal Care Home

caveat 4 reviews mention this

Staff responsiveness is inconsistent

Residents describe slow or difficult access to staff when help is needed.

Several reviewers say they had trouble getting assistance in a timely way, including long waits for nurse response and calls not being answered. One reviewer specifically describes a call button system that they felt was ineffective, and another mentions difficulty reaching staff by phone. A few reviews also describe communication changing based on who is present during visits, suggesting inconsistent day-to-day support.

caveat 5 reviews mention this

Care quality concerns during services

Multiple reviews raise concerns about follow-through on care needs.

Some residents describe important care steps not being completed, including meals not being provided without intervention and problems related to medication handling. Others describe therapy or rehab not matching expectations, including a report of no PT sessions and a decline in the resident’s condition. There are also reviews that question wound care after a hospitalization and describe staff actions as contributing to worsening outcomes. While a subset of families report good outcomes, the negative reviews focus on missed details and lack of follow-through.

caveat 6 reviews mention this

Cleanliness and odors are criticized

Reviews frequently mention cleanliness problems in the facility.

Several reviewers describe odors, dirty surfaces, or general unhygienic conditions, including reports of roaches and “filthy” areas. Cleanliness is also mentioned in both positive and negative terms, with a few people praising the facility as clean and well kept. However, the more detailed negative accounts include trashed rooms and concerns about hygiene, which carry more weight in the overall read of the reviews. Overall, cleanliness appears to be an uneven experience depending on the reviewer.

caveat 2 reviews mention this

Staffing levels feel strained

Residents describe the workload and staffing as strained.

At least a couple of reviews say staff are overworked or that there is short staffing, which can lead to delays and reduced attention. One reviewer ties this directly to unstaffed shifts and poor bedside engagement, while another frames it as hard work with not enough coverage. These comments align with families questioning how consistently care tasks get done.

caveat 2 reviews mention this

Value feels too high for upkeep

Some reviewers feel the cost doesn’t match the condition of the facility.

Two reviews explicitly call out the monthly cost or “spend” while also describing the facility as outdated. One reviewer mentions insurance paying a high monthly amount and pairs that with frustration about the condition. Another expresses that the money spent doesn’t reflect what they saw. Together, these comments frame value as a recurring concern rather than a minor complaint.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

4 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Transportation

Bush (12 miles away)

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Cafes

Starbucks (0.3 miles)
Starbucks (1.1 miles)
Panera Bread (1.2 miles)
Starbucks (2.4 miles)
Starbucks (2.9 miles)

Restaurants

Salsas Bar & Grill (0.7 miles)
Waffle House (0.7 miles)
Five Guys Burgers & Fries (0.8 miles)
Sunrise Grill (0.9 miles)
Koi Japanese Hibachi & Sushi (0.9 miles)
Ruth's Family Restaurant (0.9 miles)
First Watch (0.9 miles)

Pharmacies

Walgreens (0.7 miles)
Miller, Aubrey Neal (1.2 miles)
Walgreens (1.2 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.6 miles)
Walmart Pharmacy (2.6 miles)

Physicians

Ryan Thomas Smith (0.7 miles)
Reginald A Pilcher Pc (0.8 miles)
Augusta Orthopedic & Sports Medicine Specialists PC (0.9 miles)
Covenant Pediatrics (0.9 miles)
Ross-Douglas Brandi K MD - Doctors Hospital of Augusta (0.9 miles)
Doctors Hospital Center For Occupational Medicine (1 miles)
David W Blackstock (1 miles)

Places of Worship

Abilene Baptist Church (0.8 miles)

Hospitals

Doctors Hospital Of Augusta (0.9 miles)

Parks

Lakeside Park (2.7 miles)

Frequently Asked Questions

Where is Mathis Personal Care Home?

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