Advantage Private Home Care - Atlanta, GA

Pros

• Advantage Private Home Care offers compassionate and knowledgeable certified nursing assistants.
• The experience with Advantage was filled with graciousness and integrity.
• The caregivers provided valuable care and became members of the reviewer's family.
• The provider from Advantage was amazing and highly recommended.
• The reviewer appreciated the effort made by Advantage to find caregivers that met their needs.

Cons

• The caregivers provided by Advantage Private Home Care were disorganized and rude.
• They paid zero attention to the kind of caretaker requested by the reviewer.
• Advantage Private Home Care refused to respond to emails, texts, and phone calls from both the reviewer and their provider.
• The agency did not provide any training for their caregivers, simply using them as commodities.
• The reviewer had a negative experience with Advantage Private Home Care's payment system, being told they could only pay in cash or check and not accepting credit cards.

Review

Advantage Private Home Care is a highly recommended agency that provides compassionate and knowledgeable certified nursing assistants to assist with the care of your loved ones during challenging times. One satisfied customer shares their experience of finding suitable caregivers for their mother who was in home hospice. The agency worked closely with them to understand their needs and provided caregivers who not only met those requirements but also showed tremendous compassion, grace, and integrity during a heartbreaking period. The bond formed between the caregivers and the family was so strong that they were considered members of the family forever.

However, not all experiences with Advantage Private Home Care have been positive. Another reviewer expresses their disappointment and frustration with the agency's disorganization, rudeness, insensitivity, and lack of attention towards their specific requests for a caretaker. They further state that attempts to contact the agency through various means such as email, text, and phone calls were left unanswered by both the agency and their assigned provider. This lack of communication caused considerable distress and inconvenience for this particular customer.

The negative review also questions the training provided by Advantage Private Home Care, suggesting that they merely act as intermediaries without adequately preparing their home health care workers. However, it is important to note that despite these concerns about the agency itself, the reviewer acknowledges that their assigned caregiver was amazing. They express hope that others may be able to find this exceptional caregiver through an alternative agency.

One additional drawback mentioned in the negative review is regarding billing practices. The reviewer claims they did not receive a bill until weeks after their home health provider had left. Furthermore, they were informed that payment could only be made in cash or check as credit cards were not accepted by Advantage Private Home Care. This limitation may deter potential clients who prefer or rely on credit card payments.

In summary, Advantage Private Home Care receives high praise from one reviewer for their ability to provide suitable caregivers who demonstrate empathy and professionalism during emotionally difficult times. However, another customer expresses frustration with the agency's disorganization, lack of responsiveness, and failure to meet their specific requests. The training provided by the agency is also called into question, though an exceptional caregiver was found despite these concerns. Finally, the agency's billing practices are criticized for delays in invoicing and limited payment options.

Hospitals

• Northside Hospital (0.6 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (0.7 miles)
• North Dekalb Health Center (4.2 miles)
• Northwest Medical Center (6.3 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (1.4 miles)
• White Windmill Bakery and Cafe (5.5 miles)
• OK Cafe (6 miles)
• Starbucks (6.1 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Mount Vernon Medical Center (0.9 miles)
• Test 4 Free (1.3 miles)
• Georgia Clinic (3 miles)
• Weiss ENT (4.8 miles)
• Eye Consultants of Atlanta (6.3 miles)
• Wellstar Medical Group Northwest Women's Care (6.8 miles)

Restaurants

• Chick-Fil-A (1.1 miles)
• Chick-Fil-A (1.2 miles)
• Hudson Grille (1.3 miles)
• Alon's Bakery & Market (1.6 miles)
• McDonald's (1.6 miles)
• Subway (3.4 miles)
• Chick-Fil-A (3.5 miles)

Places of Worship

• St John United Methodist Church (3.3 miles)
• North Atlanta Church of Christ (3.8 miles)
• The Church of the Apostles (5.8 miles)
• Congregation Etz Chaim (6.1 miles)
• Second-Ponce De Leon Baptist Church (6.1 miles)
• Embry Hills Church of Christ (6.2 miles)
• Karin Kabalah Center of Atlanta (6.3 miles)

Parks

• Georgetown Park (3.8 miles)
• Morgan Falls Overlook Park (4.1 miles)
• Cochran Shoals - Chattahoochee River (4.9 miles)
• Fetch Park Buckhead (5.4 miles)
• Peachtree Hills Playground (6.5 miles)

Transportation

• Brookhaven/Oglethorpe University MARTA Rail Station (3.9 miles)
• Epps Aviation (4.1 miles)
• MARTA - Doraville Station (4.7 miles)
• MARTA - Lindbergh Center Station (6.4 miles)

Theaters

• Phipps Plaza (4.3 miles)
• AMC Theatres Phipps Plz 14 (4.3 miles)
• Regal Hollywood (5.7 miles)
• AMC Parkway Pointe 15 (6 miles)
• Silverspot Cinema (6.6 miles)