5815 Mountain Creek Road, Atlanta, GA 30328
For more information about senior living options: (844) 490-3973
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The collection of reviews about The Cottages of Mountain Creek presents a portrait of a program that many residents and their families have found life-changing, while also containing sharp cautions from others who view the organization with significant skepticism. Across the board, the independent living program is described as designed to support clients transitioning from intensive mental health treatment toward more autonomous living. The general aim is to provide a safe, clean, and supportive environment, with residents responsible for maintaining their own living spaces and encouraging personal responsibility and cleanliness. This frame sets the tone for the contrasting experiences that follow.
Several reviews paint a deeply positive picture of life in the cottages. One resident describes the place as a life-saving shift from a nightmare to a comfortable and positive environment. They highlight the variety of group activities and emphasize that art class stood out as a favorite, but also note a solid slate of other groups to choose from. The nurse responsible for administering medication in independent living is singled out as particularly kind and helpful, contributing to a consistently positive experience. The social atmosphere is lauded as well, with roommates in the living arrangement described as good companions for watching movies or playing video games, making the overall experience feel enjoyable and supportive. The overarching sentiment from these accounts is one of genuine gratitude - people credit the Cottages with providing meaningful structure and real care, and they strongly recommend the program to others who might need similar support.
Another review, coming from a person who has been with The Cottages for more than three years, emphasizes the organization's commitment to safety, cleanliness, and a supportive environment. While they acknowledge that the images shared in a recent post may not fully reflect the conditions upheld by the home, they also point out a caveat: the individual mentioned in that post is not a participant in their program. This reviewer reaffirms confidence in the ongoing quality of care and maintenance, noting that the long-term residents consistently express satisfaction with their living conditions and well-being. Taken together, this perspective reinforces the sense that for many, the cottages deliver a stable, well-run living environment that continues to meet their expectations over time.
Short affirmations of positive experience appear in other comments as well. A concise statement - "Good clean place. They go out there way to help you. And make you feel comfortable" - capsules the perception of attentiveness and preparedness to support residents' needs. There is also a personal note from a family member who describes their ex-husband as difficult, yet credits the staff with professionalism and support, and clearly states, "I highly recommend." This kind of testimonial underscores a belief that the staff can handle challenging situations with competence and care, which is a common thread in many of the favorable reviews.
But the overall picture is not unilaterally rosy. A strongly worded warning from another reviewer cautions prospective families to be wary of what they describe as a "big lump sum" financial expectation. They claim the company may try to extract a large upfront payment without demonstrating genuine commitment to the loved one's ongoing care, urging readers to secure an ironclad contract and to inquire explicitly about what the cost covers and what insurance will be accepted. The reviewer characterizes the organization as a potential scam, insisting that costs should be disclosed transparently. This caution reflects a deep concern about financial practices and the alignment (or lack thereof) between pricing and actual services rendered, prompting readers to proceed with heightened scrutiny and diligence.
In one notably terse entry, a single word - "Horrible" - appears, representing a stark, emphatic negative reaction. While brief, it contributes to the chorus of cautionary voices that accompany the more detailed testimonials, signaling that not all experiences have met the same standard or expectation.
An update connected to a September 2019 review focuses on an individual named Andy who remained at the cottages for four years (as of November 2022). This account frames independent living as a positive, ongoing journey: Andy has become more sociable, taken pleasure in independent living, and developed new interests like coin collecting and gardening. The reviewer highlights the property's backyard as "perfect for this," and notes that the facility offers a broad array of activities, healthy meals, and clear communication between parents and administration. There is recognition of the staff's responsiveness to COVID guidelines during lockdown and a claim that Andy did not contract the virus and was fully vaccinated. Collectively, this update presents a narrative of sustained progress and ongoing engagement with the community.
A particularly scathing perspective portrays a different kind of failure: a reviewer asserts that if a business markets itself as treatment for mental illness, there should be compassion and empathy for both the ill and their families. This account alleges that a family's member was signed up for treatment, paid a substantial fee, and was subsequently dropped off on a Friday with no meaningful treatment or psychiatric contact. The reviewer accuses the establishment of suing the family over cancellation fees despite the patient not consenting or engaging in treatment, framing the incident as a betrayal that warrants legal safeguards and regulatory scrutiny. The demands for accountability are strong, with calls to consider current laws to protect families from what's described as selfish and predatory practices. The closing sentiment - "SHAME!! Stay away" - is meant to deter others from engaging with the program under similar conditions.
Taken together, these reviews illustrate a broad spectrum of experiences tied to The Cottages of Mountain Creek. For many residents and their families, the program represents a meaningful step toward autonomy in a structured, supportive setting, with engaging activities, responsive staff, and a sense of community that can facilitate personal growth. For others, however, there are serious concerns about cost transparency, the nature of treatment offerings, and the potential for financial and legal pressure that can accompany challenging and vulnerable situations. The recurring themes center on genuine appreciation for the supportive daily environment and meaningful life quality improvements, counterbalanced by warnings about cost practices, the transparency of services, and the ethical implications of certain treatment arrangements. In navigating these mixed impressions, prospective families are advised to conduct thorough due diligence, verify whether a loved one qualifies for the program, request full breakdowns of costs and services, and seek multiple perspectives to gauge whether The Cottages of Mountain Creek aligns with their needs and values.
The Cottages On Mountain Creek in Atlanta, GA is a board and care home community that offers personalized care services in a comfortable and homelike environment. Our fully furnished cottages provide a warm and inviting atmosphere for our residents.
We understand the importance of maintaining independence while receiving assistance with daily activities, which is why our team of caregivers is available to provide support with bathing, dressing, transfers, and coordination with healthcare providers. Our staff also assists with medication management and can accommodate special dietary restrictions including diabetes diets.
Residents at The Cottages On Mountain Creek can enjoy delicious meals prepared by our skilled culinary team in our dining room. We also offer move-in coordination services to ensure a smooth transition for new residents.
Our community boasts beautiful outdoor spaces where residents can relax and enjoy the fresh air. Wi-Fi/high-speed internet access is provided throughout the community, allowing residents to stay connected with friends and family.
In addition to our on-site amenities, we are conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are available for medical appointments or other outings.
To promote an active lifestyle and social engagement among residents, we offer scheduled daily activities designed to cater to their interests and preferences.
At The Cottages On Mountain Creek, we strive to provide exceptional care services in a supportive environment that feels like home.
The Cottages On Mountain Creek is located at 5815 Mountain Creek Road, Atlanta, GA 30328 in Fulton County, Georgia
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