Visiting Angels West Palm Bch

Pros

• Loria takes wonderful care of Erik with all his needs.
• Martha Flores is an excellent human and caregiver, providing care from the heart.
• The team at Visiting Angels of the Palm Beach Gardens is amazing, understanding, polite and respectful.
• Visiting Angels provides care that is exceptional and from the heart, making clients feel seen as individuals.
• The staff demonstrate sincerity, patience, kindness, and tenderness toward those they care for, including veterans.
• Roxanne is a mature, professional caregiver with a sense of humor that matches the client's, offering attentive care.
• Jacqueline, Blanca, Rebecca, Elizabeth, Anita, and Mislet show flexibility, poise, and genuine care in coordinating care.
• The service is described as "visiting angels" and is highly appreciated and valued by families.
• Flor is described as an angel, and clients' loved ones appreciate the care she provides.
• The office is easy to contact, responsive, and proactive, facilitating smooth coordination and peace of mind.

Cons

• The policy of not providing a caregiver's phone number immediately worries the reviewer and creates concern about direct contact and monitoring.
• One reviewer felt that revealing to the patient that she was receiving care could irritate her, indicating tension around how information is communicated.

Review

The collection of experiences with Visiting Angels of Palm Beach Gardens reads like a heartfelt testament to what thoughtful, dedicated in-home care can mean for a family navigating aging, illness, and the complexities of medical needs. Across the many stories, one consistent thread stands out: the care team goes beyond meeting basic needs to honor the person behind the condition, treating both patients and their families with respect, warmth, and genuine humanity.

Several families speak with particular gratitude for Loria, who is repeatedly described as a compassionate, capable, and calming presence. In one account, Loria's gentle demeanor, attentiveness, and willingness to support the family during appointments left a lasting sense of safety and trust. Her work with a Vietnam veteran was highlighted as especially meaningful; her empathy and the way she engaged with the patient's dignity resonated deeply with the family, who confidently recommended her to others and noted her evident passion for serving veterans. In another voice, Loria is remembered as a reassuring anchor, someone who could balance professional care with heartfelt consideration for both the patient and the family's needs.

Martha Flores is called an "excellent human and caregiver," with care described as exceptional and from the heart. This praise underscores a recurring theme across the stories: the best care providers bring not only technical competence but a sincere emotional investment in the people they assist. The testimonials emphasize that skilled care is meaningful not only for the patient's daily routines but also for the emotional and psychological well-being of the entire family.

The team's ability to cultivate genuine relationships extends to caregivers like Rebecca, Blanca, Elizabeth, Anita, and Mislet, whose sincere efforts and consistent communication helped families feel seen and understood. Families appreciate the coordination and communication that enable a coherent care plan across multiple visits and caregivers. The staff's reliability - showing up on time, being proactive, and ensuring details are properly communicated to the wider care team - has repeatedly been cited as a crucial source of peace of mind for families juggling medical appointments, hospital stays, and daily routines.

Roxanne's story stands out as a particularly vivid example of how the matching process and caregiver compatibility can shape a positive experience. A solo senior recovering from major surgery found Roxanne to be a mature, professional, and humor-minded match who immediately put the patient at ease. The caregiver's attentiveness - checking on the patient at every movement or trip to the bathroom, and even getting along with the patient's cat - made the experience feel both personal and deeply supportive. The patient explicitly expressed gratitude and a desire to have Roxanne again in the future, describing the experience as the best caregiver engagement they had ever had.

Several accounts highlight the role of Jacquie (and Jacqueline) in coordinating care to fit complex family schedules and evolving needs. Families credit Jacquie for orchestrating a compassionate, well-matched caregiving plan, and they praise Jacqueline as a Client Care Coordinator whose involvement helps ensure consistency and responsiveness. The ability to accommodate hectic calendars while maintaining a high level of care is repeatedly noted as a hallmark of the Visiting Angels approach.

Beyond individual caregivers, several testimonials emphasize the overall strength and reliability of the Visiting Angels Palm Beach Gardens team. Families describe the staff as "amazing, understanding, polite, and respectful," with a deep sense of teamwork that makes it possible to secure care even at the last minute. The organization's flexibility - able to provide support quickly after hospital discharge, for ongoing nightly care, or during transitions - has been a tremendous asset for families navigating shifts in health status and living arrangements abroad or across state lines. Flor, Hermine, and others are cited for their contributions to this dependable, scalable model of home care.

There is also a candid note about room for improvement that adds balance to the narrative. In the context of dementia care, families describe how daytime support (three to five hours) has been highly effective, with a nursing director's early involvement setting a positive tone. Yet they acknowledge a practical boundary around sharing a caregiver's direct phone number with the patient - an arrangement designed to protect privacy and preserve boundaries. Families understand this policy and recognize its intent, even as they note it can require extra planning when coordinating tasks that require prompt, on-the-ground responsiveness. The overall tone remains one of deep gratitude, with a respectful recognition that professional boundaries sometimes shape the logistics of care.

Taken together, these reviews present a portrait of Visiting Angels Palm Beach Gardens as a team that consistently delivers more than routine caregiver visits. They provide not only hands-on assistance but also companionship, respect, and a sense of being valued as a person. In the eyes of families coping with aging, veterans' needs, and post-operative recovery, the care team is a source of reassurance, peace of mind, and practical support - a reliable partner who attends to the practicalities of daily living while honoring the dignity, history, and humanity of each patient. Deep gratitude and enthusiastic recommendations abound, underscoring a shared belief that these "visiting angels" bring a rare blend of professionalism, empathy, and heart to the homes they serve.

This part of West Palm Beach, Florida, offers a variety of amenities and services within close proximity. There are several dining options such as The Cheesecake Factory, City Pizza, and Copper Blues Rock Pub & Kitchen, as well as coffee shops like Subculture Coffee and multiple pharmacies for convenience. Additionally, there are theaters like AMC CityPlace 20 nearby for entertainment. For medical needs, there are reputable hospitals and physicians within a short distance, ensuring quality healthcare access. Transportation options also abound with car rental services readily available. Overall, this area provides a mix of recreational activities, healthcare facilities, and essential services suitable for senior living.

Restaurants

• Rosemary Square Kiosk (0.1 miles)
• The Cheesecake Factory (0.1 miles)
• City Pizza (0.1 miles)
• Copper Blues Rock Pub & Kitchen (0.1 miles)
• Makebs Bagels & Deli (0.4 miles)
• O'Shea's Irish Pub (0.4 miles)
• Elisabetta’s (0.5 miles)

Theaters

• AMC CityPlace 20 (0.1 miles)

Cafes

• Subculture Coffee (0.4 miles)
• Starbucks (1.2 miles)
• Common Grounds WPB (1.5 miles)
• Starbucks (2.1 miles)
• Starbucks (6.2 miles)

Parks

• Howard Park (0.5 miles)
• Peanut Island Park (4.7 miles)
• Phil Foster Park (5.3 miles)

Pharmacies

• MedMen West Palm Beach (0.5 miles)
• CVS Pharmacy (1.2 miles)
• Green's Pharmacy of Palm Beach (1.5 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• Walgreens (3.2 miles)
• CVS Pharmacy (3.3 miles)

Hospitals

• Good Samaritan Medical Center (1.3 miles)
• St Mary's Medical Center (3.4 miles)

Physicians

• Tenet Physicians Services (1.3 miles)
• Palm Beach Shoulder Institute: Ryan Simovitch, MD (1.3 miles)
• Palm Beach Oral & Maxillofacial Surgery Associates (1.4 miles)
• Waterside Ambulatory Surgical Center (1.7 miles)
• David Aaron Mittleman (2.2 miles)
• Endodontic Associates of the Palm Beaches PA (2.2 miles)
• MD Now Medical Centers (2.3 miles)

Transportation

• SIXT rent a car (Pick-up Only) (1.6 miles)
• Budget Rent A Car (1.8 miles)
• National Car Rental (1.9 miles)
• Hertz Rent A Car (2.3 miles)
• Avis Rent A Car (2.4 miles)
• Meeter / Greeter Waiting Area (2.4 miles)
• Baggage Claim (2.4 miles)

Places of Worship

• First Congregational Church of Lake Worth (5.2 miles)