Legacy At Highwoods Preserve
Save18600 Highwoods Preserve Parkway, Tampa, FL 33647
For more information about senior living options: (844) 490-3973
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Legacy at Highwoods Preserve is described by many as a beautiful, well-run, and genuinely caring community that stands out in senior living. The place radiates warmth the moment you walk in, and its surroundings - two floors of comfortable spaces set in a quiet nature preserve with walking paths, patios, and abundant birds - contribute to a sense of peace and safety for residents and families alike. Residents and visiting professionals alike consistently note how clean and well-maintained the environment is, creating an atmosphere that feels both welcoming and dignified.
The caliber of the staff is a central theme across the reviews. A number of names recur as standout contributors to the high level of care: Toni (Director of Nursing), Theresa (Assistant Director of Nursing), and several med techs including Lisa, Kelsey, Eve, and Julie. Beyond the nursing and medical teams, MaryJane, Cindy, Josh, and Joe are repeatedly praised for their professionalism, proficiency, and genuine care. The front desk and event staff are described as marvelous, approachable, and integral to residents' daily comfort. The cohesion among nursing, med techs, housekeeping, dietary, and concierge teams is highlighted as a defining strength, with many reviews emphasizing that staff collaboration makes the care experience smoother and more effective for both residents and their families.
Families consistently highlight the effectiveness of communication and transparency. When concerns or suggestions are raised, Legacy is praised for addressing them promptly, with professionalism and a sense of urgency. The facility is lauded for telling it like it is, keeping families informed, and helping them feel confident in their loved one's care. This transparency, coupled with a commitment to quick and clear responses, contributes to a trust-building experience that many families say is unmatched by other local options.
The daily life and activities within Legacy are repeatedly described as rich and engaging. Residents enjoy a broad spectrum of activities - from church services, Bible studies, book clubs, bingo, and card games to arts and crafts and outings. The presence of in-house therapists and a strong dining & culinary team adds to the overall quality of life, making the community feel vibrant and inclusive. Several reviews express that the staff's attentiveness and the range of programs contribute to meaningful, well-rounded daily living, reinforcing the sense that Legacy is a place where residents can thrive socially, emotionally, and physically.
There is broad, heartfelt praise for the care and compassion demonstrated by the staff. Reviewers describe the Legacy team as warm, welcoming, and consistently respectful of residents' needs. The community is portrayed as a place where staff truly go above and beyond to ensure residents' physical, emotional, and social needs are met. For many families, this level of attention and the staff's friendly demeanor provide reassurance and a strong sense of peace of mind about their loved ones' well-being.
Nevertheless, the reviews do not shy away from constructive criticism. Several families note recurring concerns about pricing and value, pointing to yearly increases in the monthly rate that they feel have not always been matched by commensurate enhancements in services, menus, or outings. One reviewer explicitly mentions a $400 monthly increase and questions whether the price reflects the current level of care and activities. There are calls for more consistent front-desk coverage, with a suggestion that there should be someone available at the front desk at all times, particularly given the significant monthly cost. Food quality and menu variety receive mixed feedback as well: some meals are described as better than expected, while others depict a decline in taste, variety, and presentation. Specific critiques include limited entr?e choices, lukewarm meals, and occasional shortages of staple items like milk, orange juice, eggs, and fruit. A few reviewers note that the food quality seems to have declined since changes in ownership, and there is a desire for a broader, more restaurant-like menu and better overall meal execution.
Some comments reflect frustration over service delivery and responsiveness to individual needs. For instance, one reviewer mentions a lack of accessibility at the front desk during a visit, and another references higher pricing without a corresponding increase in services or amenities. A call for a corporate "surprise visit" from management signals a desire for external accountability and fresh eyes to assess operations. These remarks underscore that, while the community is widely praised, there is room for improvement in operational consistency and value alignment with rising costs.
Overall, Legacy at Highwoods Preserve emerges as a beautiful, caring, and community-focused senior living option that many families would choose again. The testimonials consistently praise the exceptional warmth, expertise, and dedication of the staff, the transparent and responsive culture, and the rich array of activities and amenities that support residents' quality of life. While there are legitimate concerns regarding pricing, front-desk coverage, and some aspects of dining, the overwhelming sentiment is one of gratitude and confidence in the care team. For those seeking assisted living in the Wesley Chapel area, Legacy is frequently recommended as a premier choice, celebrated for its people, its environment, and its unwavering commitment to resident well-being. If given the chance to care for a loved one in this community, many reviewers feel they would choose Legacy again without hesitation.
Legacy at Highwoods Preserve in Tampa, FL is an assisted living community that specializes in providing memory care and respite care services. Our dedicated staff is available 24 hours a day to ensure the safety and well-being of our residents.
Our community offers a wide range of amenities to enhance the comfort and convenience of our residents. These amenities include a beauty salon for personal grooming needs, cable or satellite TV for entertainment, community-operated transportation for outings, a computer center for staying connected, a dining room for restaurant-style meals, a fitness room to promote physical health, fully furnished accommodations, a gaming room for social activities, a garden for relaxation, housekeeping services to maintain cleanliness, kitchenette for personal use, move-in coordination assistance, outdoor space to enjoy the outdoors, private bathrooms for convenience and privacy, small library for reading enthusiasts, telephone access for communication needs, transportation arrangement (non-medical) services, transportation to doctors' appointments when needed, wellness center for health-related activities and programs, and Wi-Fi/high-speed internet access.
In terms of care services provided at Legacy at Highwoods Preserve, we are committed to meeting the individual needs of each resident. Our comprehensive care includes 24-hour call system availability for immediate assistance if needed. We also provide round-the-clock supervision to ensure the safety of our residents. Our trained staff offer assistance with activities of daily living such as bathing and dressing. We also assist with transfers as needed. Special dietary restrictions are taken into consideration and catered to with diabetes diet options available. Meal preparation and service are provided to ensure proper nutrition. Medication management is offered to ensure medication adherence and safety. A mental wellness program is in place to support cognitive health. We specialize in serving individuals with mild cognitive impairment through specialized memory care programming tailored specifically to their unique needs.
At Legacy at Highwoods Preserve, we understand the importance of engaging our residents in stimulating activities. With concierge services readily available, we strive to offer personalized experiences. Our fitness programs promote physical health and well-being. Planned day trips provide opportunities for exploration and enjoyment. Resident-run activities encourage social interaction and community involvement. Scheduled daily activities keep our residents mentally and physically active.
Our convenient location offers easy access to amenities outside our community as well. There are two cafes, two parks, ten pharmacies, nine physicians, 24 restaurants, and one theater nearby for added convenience and entertainment.
At Legacy at Highwoods Preserve, we are dedicated to providing a safe and comfortable living environment where our residents can thrive. We strive to meet their individual needs while promoting their independence, dignity, and quality of life.
Legacy At Highwoods Preserve is located at 18600 Highwoods Preserve Parkway, Tampa, FL 33647 in Hillsborough County, Florida
The features offered at Legacy At Highwoods Preserve are integral to providing comprehensive support for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain their personal hygiene and dignity, while medication management helps prevent missed doses or medication errors, crucial for health stability. Meal preparation and service cater to dietary needs and preferences, enhancing both nutrition and enjoyment during meals. Activities of daily living assistance promotes independence in a safe environment, allowing residents to engage in familiar routines. The provision of 24-hour supervision ensures that help is readily available at all times, minimizing risks associated with wandering or confusion. Mental wellness programs and specialized memory care programming target cognitive engagement, fostering a sense of purpose and connection for residents experiencing mild cognitive impairment or advanced stages of dementia. Each feature is tailored to enhance quality of life while addressing the unique challenges faced by those with memory-related conditions.
Legacy At Highwoods Preserve on seniors.fyi includes 8 photos including images showing interior, decor, floor plan, bedroom, exercise equipment, seating, dining, lounge, and more.
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