Helping Heart, LLC

Pros

• Helping Heart is a godsend.
• The facility is immaculate, secure, and peaceful, including the bathrooms, kitchen, and laundry room.
• The bedrooms are cozy and comfortable.
• Keneshia prints and sends pictures so families can see their loved ones enjoying themselves.
• The lanai is wonderful.
• The facility is very clean and provides high-quality patient care.
• The staff show great hospitality and provide excellent services.
• Keneshia provides great amenities and goes above and beyond for her patients.
• The staff are very nice and helpful; the facility is always clean and pleasant.
• The facility is top-tier and state-of-the-art.
• The staff are attentive to residents' needs, and residents feel like family.
• Keneshia's passion for care shines through; she goes above and beyond for residents, families, and employees.

Review

Helping Heart Assisted Living is consistently described as a god-send in the Tampa Bay area, where families recount a combination of immaculate surroundings, attentive staff, and a warm, home-like atmosphere. From the moment families first step onto the property, they note the facility as clean, secure, and peaceful - right down to the bathrooms, kitchen, and laundry room. The bedrooms feel cozy and comfortable, and many reviewers highlight small but meaningful touches, such as the lanai that becomes a favorite feature. First impressions often include the sense that their elder is genuinely cared for, with one reviewer even receiving printed photos that show their loved one enjoying time at the home.

Cleanliness stands out as a cornerstone of the experience. Several reviews praise a spotless environment and a facility that consistently feels fresh and well maintained. The building is described as state-of-the-art in some notes, with top-tier care and an emphasis on a safe, odor-free setting. The staff's hospitality complements the physical upkeep, creating an environment that feels not just well-run but thoughtfully cared for. In addition to the inside, the outdoor areas - like a large, functional backyard - contribute to a sense of openness and comfort that families associate with a true home away from home.

The people who run and staff Helping Heart earn high marks for their professionalism, kindness, and genuine concern. The owner, Keneshia (with several spellings appearing in different reviews), is repeatedly described as hands-on and dedicated, going above and beyond to meet residents' needs. Reviewers speak of a team that is responsive and personable - always ready to answer calls, address questions, and provide reassurance. The sense that residents are treated as family rather than numbers permeates the testimonials, reinforcing the feeling that the care team is truly invested in each person's well-being.

Families also note how the facility personalizes care and daily living. Meals, daily living activities, and overall routines are tailored to individual needs, with staff who anticipate requests and accommodate special circumstances. One memorable detail is the facility's willingness to support personal interests and routines, such as allowing electric guitar playing and even designing a smoking area, which shows a level of flexibility not always found in care settings. The tangible signs of care extend to d?cor as well - live plants and pictures on the walls create a welcoming, homey ambiance that helps residents and visitors feel at ease.

Several reviewers emphasize the facility's role as a bridge from hospital care to a more stable, home-like setting. A healthcare professional notes Helping Heart as a fantastic resource for transitioning patients, praising the staff, leadership, and the overall quality of care as an excellent alternative when in-home solutions aren't available. The level of trust is evident: reviewers mention recommendations to families and colleagues with confidence, and one expresses relief at finding a place they believe would have protected a loved one in a past unfortunate experience. The tone across these accounts is consistently one of high regard and trust in the facility's capability to provide compassionate, reliable care.

Community, communication, and overall atmosphere are also highlighted as standout features. Reviewers describe a calm, serene environment, with a professional yet welcoming administration that makes it easy to contact the facility. The sense of safety and serenity is reinforced by comments about a well-managed setting, open-door accessibility, and a neighborhood that feels safe and quiet. Families repeatedly mention the convenience of maintaining connections with the staff - the ability to reach someone quickly and receive timely updates about their loved ones - contributing to the peace of mind that many caregivers are seeking when evaluating care options.

Taken together, the reviews paint a robust portrait of Helping Heart Assisted Living: a clean, secure, and peaceful facility with comfortable accommodations; a leadership team led by Keneshia that is genuinely caring and actively involved; a staff that treats residents like family and goes the extra mile to support individual needs; and a community environment that feels inviting, welcoming, and well suited for long-term care. For families exploring care options in the Tampa Bay area, this collection of testimonials presents Helping Heart as a premier choice - one that combines high-quality care, heartfelt dedication, and a true sense of home. If you're seeking a place where your loved one can thrive in a calm, supportive setting with attentive, compassionate staff, this facility is frequently recommended and highly regarded by those who have experienced it firsthand.

This part of Tampa, Florida offers a mix of convenient amenities and recreational opportunities suitable for senior living. With several parks nearby such as Grant Park and Rivercrest Park, residents can enjoy outdoor activities and nature walks. The area also provides easy access to pharmacies like Walgreens and Winn-Dixie for any medical needs. There are various dining options available ranging from fast food restaurants like McDonald's to upscale establishments like the Columbia Restaurant in Ybor City. Additionally, there are cafes such as King State and Starbucks for socializing or enjoying a cup of coffee. For healthcare services, there are reputable physicians such as South Shore Cardiovascular Associates and Moffitt McKinley Outpatient Center within close proximity. Overall, this part of Tampa offers a well-rounded community with amenities tailored to meet the needs of seniors looking for a comfortable and convenient lifestyle.

Parks

• Grant Park (0.6 miles)
• McKay Bay Nature Park (2.2 miles)
• Curtis Hixon Waterfront Park (4.4 miles)
• Rivercrest Park (4.6 miles)
• Mango Dog Park (5.9 miles)
• Sterling Ranch Park (6 miles)

Restaurants

• McDonald's (0.9 miles)
• Florida State Fairgrounds (2.4 miles)
• McDonald's (2.5 miles)
• Columbia Restaurant - Ybor City (2.6 miles)
• James Joyce Irish Pub & Eatery (2.8 miles)
• McDonald's (2.9 miles)
• McDonald's (3.3 miles)

Pharmacies

• Walgreens (3.1 miles)
• Walmart Pharmacy (3.4 miles)
• Winn-Dixie (3.6 miles)
• Walgreens (4.4 miles)
• CVS Pharmacy (4.4 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (4.6 miles)

Cafes

• King State (3.7 miles)
• JW Marriott Market Cafe (4.1 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)
• Starbucks (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks | UT (4.8 miles)

Places of Worship

• The River at Tampa Bay Church (4.4 miles)
• Grace Family Church (5 miles)
• Limona Village Chapel United Methodist Women (5.7 miles)

Theaters

• AMC The Regency 2 (4.6 miles)
• Xscape Theatres Riverview 14 (6 miles)

Transportation

• Nairobi Train Station (4.9 miles)
• Stanleyville Train Station (5 miles)

Physicians

• South Shore Cardiovascular Associates (5.5 miles)
• Moffitt McKinley Outpatient Center (5.6 miles)
• Florida Orthopaedic Institute (5.7 miles)
• Children's Health Center (5.7 miles)
• Medical Village Surgical Center (5.8 miles)
• Tower Radiology Centers - Habana (5.9 miles)
• Tampa Bay Cardi Ovascular (6 miles)