Caregivers For Seniors Inc

Pros

• The team at Comfort Keepers Tampa is amazing.
• The aides are caring, professional, and punctual.
• They treat clients with respect and compassion, and communicate exceptionally well.
• They are bilingual, with friendly staff answering the phone and 24/7 availability.
• Comfort Keepers caregivers are compassionate, attentive, and go above and beyond.
• The office staff are efficient, professional, and supportive.
• Karlita is warm, reassuring, and highly professional, with caregivers who are lovely and trustworthy.
• Maria Roque is kind, hardworking, dedicated, and loving - an absolutely wonderful caregiver.
• The owner, Matthew, is accessible, reliable, and genuinely cares about both workers and clients.
• Comfort Keepers enables families to keep loved ones at home with excellent care.
• The Tampa agency is consistently praised as one of the best for senior care.
• The staff are professional and empathetic, and the agency is known for clear communication and flexible solutions.

Cons

• One reviewer alleged that a nurse changed bandages without consent, which supposedly led to a serious MRSA infection and a long hospitalization.
• They claimed the CNAs sent to their home were inexperienced and unprofessional, especially given government-funded care.
• They stated that caregivers were preoccupied with personal problems and not focused on the client's care.
• They argued that the quality of medical and professional care did not match what was paid for by government funding.
• They reported missing items from their home and that a nurse resigned soon after these concerns were raised.

Review

Comfort Keepers Tampa consistently comes through in the eyes of families who rely on them for in-home care. Across numerous reviews, the agency is described as a place where aides are not only professional and punctual, but genuinely caring and respectful. Clients repeatedly note that caregivers treat loved ones with kindness and dignity, and that communication from the team is clear, proactive, and supportive. This combination of compassionate bedside manner and reliable coordination makes the agency feel trustworthy and dependable for families navigating the challenges of home health care.

A recurring theme is the accessibility and responsiveness of Comfort Keepers Tampa. Reviewers highlight that the staff are available around the clock, with the promise of 24/7 support and a phone line that is consistently answered by cheerful, helpful team members. The bilingual capabilities of many aides are praised as a valuable asset, helping to bridge language gaps and ensure families feel understood and engaged in the care plan. The sense that you can count on a capable, communicative team at any time is a cornerstone of the positive feedback many families offer.

Several clients share vivid, personal endorsements of individual caregivers and staff members who went above and beyond. Maria Roque is singled out as a wonderful caregiver for a mother-in-law, described as kind, hard-working, and deeply loving, with families feeling blessed to have her in their lives. Karlita emerges repeatedly as a standout, particularly for her compassionate bedside manner and her ability to provide reassurance and steady communication even when families are dealing with stress or distance. One reviewer who could not be with a loved one during COVID thanks Karlita for being a reassuring, family-like presence, accessible whenever needed, and for helping make a difficult situation more manageable. These personal connections - where caregivers feel like trusted members of the family - are a central thread in the overall positive sentiment.

In addition to caregiver-level praise, several reviews highlight the leadership and culture within the agency. The Tampa office is described as professional and supportive, with staff who are courteous, patient, and appreciative of families' needs. The owner, Matthew, receives consistent praise for his accessibility and his hands-on approach to ensuring that clients' and workers' concerns are addressed. One reviewer even notes the owner's guidance and generosity as a reason their own business venture was easier to navigate, reflecting a broader sense that Comfort Keepers Tampa fosters a respectful, collaborative environment. The team's emphasis on good working conditions, benefits, and respectful treatment of staff translates into a consistently stable, caring service for clients.

There are also stories that underscore how the agency can enable families to keep loved ones at home during challenging times. Several reviewers describe how Comfort Keepers provided not just care, but a pathway for a family member to remain at home for an extended period, including the last year of life in one case. These testimonials convey deep gratitude for the way caregivers became part of the family's daily life - providing patience, advocacy, and dependable support when it mattered most. The sense of relief and appreciation from families who could maintain comfort and familiarity in the home is a defining element of the positive experiences shared.

No review is without complexity, and one particularly critical account presents a markedly different perspective. This review pauses the overwhelmingly positive tone by detailing serious concerns about the quality and behavior of some staff. The client describes encounters with caregivers who allegedly engaged in inappropriate personal conduct, problematic boundaries, and inconsistent professionalism. The account also cites missing items, dismissive or unhelpful communication, and a belief that government-funded care did not meet the quality standards expected or promised. While this single perspective starkly contrasts with many others, it serves as a reminder that, in home health care, results can vary by caregiver and case, and it underscores the importance of ongoing oversight, clear reporting channels, and careful caregiver matching.

Overall, the community's impression of Comfort Keepers Tampa is one of strong, proven value. Families celebrate the agency for dependable, empathetic care, effective communication, and the ability to support loved ones at home with dignity and respect. The staff's personal warmth, combined with the leadership's commitment to professional, client-centered service, creates an experience that many families want to rely on repeatedly. As with any care provider, experiences can differ from one situation to another, but the prevailing narrative highlights a capable, compassionate team that many would recommend to others seeking reliable home health services in the Tampa area.

This neighborhood in Tampa, Florida offers a convenient location with a variety of amenities nearby. There are several pharmacies and medical facilities within close proximity, including CVS Pharmacy, Walgreens, and ForCare Medical Center. Additionally, there are multiple places of worship for those seeking spiritual fulfillment. In terms of healthcare, St Joseph's Hospital and Florida Hospital Tampa are located just a short drive away. For leisure activities, residents can visit Carrollwood Village Park or enjoy a movie at AMC Veterans 24 or Regal Cinemas Citrus Park 2. The area also boasts a selection of dining options such as Cheddar's Scratch Kitchen and Acropolis Greek Taverna. Overall, this neighborhood provides a balance of healthcare services, recreational opportunities, and dining choices for seniors looking to settle in the Tampa area.

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.2 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Winn-Dixie (2.3 miles)

Physicians

• Innovision Eyecare & Eyeware (1.2 miles)
• ForCare Medical Center (1.4 miles)
• Newsom Eye - Carrollwood (2.3 miles)
• Tampa Bay Bone & Joint Center (3.1 miles)
• Sunshine Pediatrics of Lutz (3.9 miles)
• University Diagnostic Institute (4.7 miles)
• Florida Orthopaedic Institute (4.7 miles)

Places of Worship

• Idlewild Baptist Church (2.5 miles)
• St Paul Catholic Church (2.7 miles)
• Vishnu Mandir (5 miles)

Hospitals

• St Joseph's Hospital (2.7 miles)
• Florida Hospital Tampa (4.1 miles)
• AdventHealth Tampa (4.1 miles)
• H Lee Moffitt Cancer Center (4.4 miles)
• Florida Hospital Carrollwood (6 miles)

Parks

• Carrollwood Village Park (3.2 miles)
• Nye Park (3.7 miles)
• Rivercrest Park (7.6 miles)
• Northwest County Dog Park (7.9 miles)

Restaurants

• Cheddar's Scratch Kitchen (3.6 miles)
• Chick-Fil-A (3.7 miles)
• Cracker Barrel (3.7 miles)
• Portillo's Hot Dogs (4 miles)
• Acropolis Greek Taverna (4.5 miles)
• Chick-Fil-A (4.5 miles)
• El Coqui Bakery (5.4 miles)

Cafes

• Starbucks (4.1 miles)
• Starbucks (5.3 miles)
• Starbucks (7.2 miles)
• Starbucks (7.2 miles)

Transportation

• Stanleyville Train Station (5.5 miles)
• Nairobi Train Station (5.7 miles)

Theaters

• AMC Veterans 24 (5.8 miles)
• Regal Cinemas Citrus Park 2 (6 miles)
• AMC Highwoods 2 (7.2 miles)