PGA Village Verano

Pros

• Jill Miller was the best, spending as much time as needed answering questions and educating them on floor plans and available lots.
• She truly cares about her clients, and they were lucky to have her guidance and expertise.
• PGA Verano is a truly beautiful community with stunning, well-designed homes and quality that matches the price.
• The sales representative Jill was kind, patient, and incredibly knowledgeable.
• Adrian is the most thorough and understanding representative.
• Kent is a standout sales professional who listens, guides future homeowners like a trusted advisor, and sets a high bar.
• The community is well maintained, attractive, and the homes offered are top notch.
• Rebeca was awesome, easing concerns and helping them get the home of their dreams.
• The warranty department addressed and repaired every issue promptly.

Cons

• PGA Verano is perceived as more adult-oriented than family-friendly, making it unsuitable for their family needs.
• Kolter is described as terrible for the environment.
• The landscaping maintenance, despite high HOA dues, is poorly maintained and causes damage, leaving residents disappointed.
• A model center staff member allegedly raised her voice and pressured a potential buyer, which was deemed unprofessional.
• Move-in issues include design flaws and an HVAC system that does not adequately cool the upstairs, with insufficient follow-up.
• There were months of unresolved issues and poor responsiveness from Kolter regarding foundation cracks, driveway oil stains, and sprinklers.
• Some residents would not buy there again due to the combination of costs and perceived neglect.
• Closets advertised as walk-ins are unusable because doors are too large to hang anything.

Review

People who explored building a new home in Port St. Lucie with Kolter Homes describe a journey that blends strong personal guidance with the everyday realities of home ownership. A common thread runs through the stories: the people who work for Kolter - especially the dedicated sales and design staff - can make the process feel personal, communicative, and reassuring. One reviewer captures the essence of this experience by praising Jill Miller, a new home guide who spent as much time as needed answering questions, explaining floor plans, and educating the family about lots and options. Even after the plan and lot were chosen, Jill stayed involved, making sure the buyers were comfortable with every step of the process. The sentiment is that Jill's care and expertise stood out in what was otherwise a very positive overall experience with Kolter Homes.

The PGA Verano community in Port St. Lucie emerges in several reviews as a striking, well-designed place to live. The homes are described as beautiful and well-built, with a level of quality that matches the price point. In particular, the sales experience at Verano stands out: the representative, Jill, is repeatedly described as kind, patient, and incredibly knowledgeable, taking care to answer every question and explain every detail. Even when a buyer ultimately chose not to purchase there, the reflection on Verano remains largely positive: the community is beautiful, luxurious, and meticulously maintained, a place that would be ideal for someone seeking luxury, peace, and a pristine environment. For families with children, however, readers note that Verano can feel more adult-oriented, prompting some to look for other neighborhoods that balance luxury with kid-friendly amenities and a family atmosphere.

Beyond initial impressions, the Verano experience is peppered with praise for the broader team and the overall process. Several reviewers point to individual staff members who left a lasting impression: Adrian is described as thorough and understanding; Kent is praised as a true sales superstar who listens, guides, and elevates the experience; and Jacqueline is recognized as knowledgeable and helpful in the model center and during visits. The design and sales ecosystem at Verano also shines in other threads of feedback - there are mentions of a design studio event that was well-received for showcasing options and upgrades; the community is repeatedly described as attractive and well-maintained; and the team members who guided buyers through construction - Lauren as construction advisor and Brad as construction supervisor - are credited with clear communication and a smooth, mostly stress-free path to anticipated move-in dates. For some, the journey culminates in excitement about design choices and the prospect of moving into a newly built home that reflects thoughtful planning and collaborative effort.

Yet the picture isn't entirely rose-tinted. A substantial portion of the feedback centers on frustration with certain service and maintenance experiences, particularly after the purchase. Some buyers report a tougher reality with the HOA and landscaping services. One reviewer issues a blunt warning about the level of upkeep tied to quarterly maintenance fees, arguing that the common areas look pristine while the landscaping along individual streets can be disappointing. They describe a months-long cycle of complaints and excuses from United Landscaping and management, followed by unresolved issues with yard damage and non-responsive HOA contacts. The sentiment is clear: for the level of dues paid, homeowners expect timely, reliable upkeep and straightforward communication, and when that doesn't happen, the gap between expense and perceived value creates real frustration.

Another line of critique centers on specific experiences that tempered enthusiasm for the model center and sales processes. A reviewer recounts a negative encounter during a model center visit - an experience that felt inconsistent with the patient, customer-focused culture many praised elsewhere. The policy requiring a realtor's presence to tour, conflicting with licensing details, and a salesperson pressuring a prospective buyer about a purchase were all cited as missteps. While the property offered an appealing array of models and customizable options, the delivery in that moment left the reviewer uneasy about the level of customer care and the overall experience. A separate note highlights a problem with a specific home model - the Riley - where a closet advertised as a walk-in proved impractical due to door size, and broader HVAC issues in the upstairs area were described as ongoing, with the homeowners feeling that the builder should bear responsibility rather than deflect to other parties.

Despite these criticisms, many buyers who followed the process through to construction and completion share a highly positive ending. One couple reports completing the Caroline and planning a design center experience as an eagerly anticipated milestone; another couple describes a two-month inspection that revealed a few items, all of which the warranty department addressed promptly. The most luminous notes come from homeowners who have lived in or completed homes and found them to be beautiful and well-built, with a strong sense of community. Specific praise goes to Rebecca, a design team member who helped ease the initial overwhelm and helped turn a dream into a tangible home; and to the warranty team, who responded quickly to issues, repairing and improving the home after the build. In many of these stories, the staff who stay with you through the build - be it Jill, Kent, Rebecca, or the construction team - are the linchpin that makes the difference between a good experience and an exceptional one.

In sum, the experience with Kolter Homes and PGA Verano is a blend of admiration and critique, with the strongest positives tied to the people who guide buyers through the process. The staff's knowledge, responsiveness, and willingness to educate and reassure create a powerful impression when things go smoothly, and the communities themselves - highly designed, well maintained, and visually striking - leave a lasting sense of what a premium new-home experience can feel like. For many, the result is a home that meets or even exceeds expectations: a place to live that reflects thoughtful planning, strong design, and a community that is beautiful and vibrant. For others, the journey underscores the importance of reliability in maintenance, transparency in cost, and consistent customer service, reminding future buyers to weigh the trade-offs and to lean on the staff who can make the process as positive and seamless as possible.

Restaurants

• Tutto Fresco (0.8 miles)
• Carrabba's Italian Grill (1.1 miles)
• Bob Evans (1.4 miles)
• Duffy's Sports Grill (1.5 miles)
• McDonald's (1.6 miles)
• Taco Bell (2 miles)
• Chick-Fil-A (2.1 miles)

Theaters

• AMC Port St Lucie 14 (1.4 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (1.7 miles)
• Panera Bread (2.6 miles)
• Starbucks (5.5 miles)

Physicians

• Water's Edge Dermatology (1.6 miles)
• Coastal ObGyn Specialists (1.8 miles)
• Physicians For Children (1.9 miles)
• National Pain Institute (1.9 miles)
• Pediatrix Cardiology (2.1 miles)
• Dr Pena-Ariet (2.1 miles)
• Pena-Ariet J Richard MD (2.1 miles)

Places of Worship

• Christ Fellowship Port St Lucie (1.8 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.7 miles)
• Winn-Dixie (5 miles)
• Walgreens (5.1 miles)

Hospitals

• Tradition Medical Center (2.9 miles)
• Martin Memorial Health Systems (3.1 miles)
• Louran Builders (4.6 miles)
• New Horizons of the Treasure Coast (6.2 miles)
• Surgical Center of Treasure Coast (7.7 miles)
• HealthSouth Corporation (8.3 miles)

Parks

• Charles E. Ray Park (4.9 miles)
• Winterlakes Park (5.4 miles)
• Lyngate Park (7.6 miles)

Transportation

• Budget Rent A Car (7.3 miles)