2133 South East Shelter Drive, Port Saint Lucie, FL 34952
For more information about senior living options: (844) 490-3973
Across the impressions gathered from many visitors and residents, Life Center of Port St. Lucie tends to leave a consistently positive note about warmth, cleanliness, and attentive care. Families describe a welcoming environment where the front desk often sets the tone with friendly greetings, and where the halls feel bright and well maintained. Several reviewers highlighted that the facility is neat and clean, with pleasant decorations and a comfortable ambiance that helps residents feel at ease. The care environment is frequently framed around kindness and thoughtful attention from the staff, with many noting that their loved ones are treated with patience and respect.
A recurring thread in the reviews is the contrast between day and night experiences. On the day shift, many families described wonderful care, praise for the care teams, and a smooth, reassuring atmosphere. The consensus is that daytime staff are attentive, responsive, and genuinely invested in residents' well-being. Yet some visitors report a troubling experience with the night shift, describing a situation where call bells go unanswered for long stretches and guidance is hard to obtain. One family even recounts having to call 911 for guidance and driving in themselves to provide what they felt the rehab facility should be doing. This disparity is a notable caveat in an otherwise glowing portrait of the center, underscoring how critical reliable night coverage is to peace of mind for families with loved ones who need ongoing monitoring.
The people who work there frequently receive high praise. Reviewers repeatedly commend the staff for being friendly, kind, and caring, with many specific names surfacing: Gina Urbina, the business office manager, for thorough explanations and patient assistance with documentation; Jamil, Jeff, Ruth Ann, and Lena Acosta are remembered as examples of the friendly, helpful staff members who made visits positive. Several families point to the overall demeanor: staff are described as gracious, accommodating, and attentive to both residents and their families. In several accounts, residents are described as being well cared for, with staff who engage warmly in conversation and go the extra mile to ensure comfort and safety, such as ensuring side rails are in place and clean, and providing easy access to fresh water near the bed.
The living environment itself is frequently highlighted as a strength. Reviewers describe clean rooms and a well-kept facility with modern, bright interiors. The cleanliness extends beyond appearance to a sense of order and organization that residents and families appreciate. Attentive care is paired with a pleasant atmosphere; one reviewer notes no odors and a sense of "home-like" cleanliness from entrance to hallways, which contributes to a positive mental state for residents. Some families share stories of visiting moments that reinforce the sense of home - pets visiting, residents enjoying good food, and evenings spent in a calm, supportive setting. A few entries even frame the center as a God-centered or faith-friendly place, with staff offering prayers or sharing inspirational moments that resonate with families who value that dimension of care.
Care quality and communication are also well-regarded in many testimonies. Families describe staff as taking good care of residents, with emphasis on essential needs like nourishment and cleanliness. Several accounts highlight how admissions and transfers were handled with care and coordination, including transport from hospital and a welcome after arrival. In particular, some reviewers credit staff with helping navigate long-term care planning and Medicaid processes, calling attention to the moments when staff explained documentation clearly and supported families through complex procedures. There are heartfelt reflections about professionalism and empathy, with statements like "the nurses and CNAs are attentive to needs" and "the administration process was easy," even as a separate review recounts a more challenging interaction about eligibility discussions.
Not all feedback is uniformly positive, and a few reviews share meaningful cautions. The most persistent concerns center on night shift reliability and on experiences related to admission and long-term care planning. One account recounts a frustrating admissions process where promises were reportedly made to secure long-term placement, only to have those assurances fall through when staffing changes occurred within the company. The reviewer describes missed commitments and a scramble to locate another suitable option with only a few days to spare, underscoring the potential emotional and practical impact of administrative miscommunications on families already navigating difficult decisions. These stories serve as important reminders that, for some families, a smooth and predictable admissions pathway is as crucial as day-to-day care.
Still, the overall sentiment remains strongly favorable for Life Center of Port St. Lucie. Reviewers describe the center not only as a place for recovery but as a supportive community - "a pillar in the county," in one voice - where leaders, nurses, and aides work with a shared mission to provide outstanding service. The recurring theme is one of gratitude for compassionate care, personal connections with staff, and a sense of relief that their loved ones are in a facility that prioritizes dignity, safety, and well-being. For many families, Life Center of Port St. Lucie represents a place of healing, comfort, and hope - a community where good care, attentiveness, and a caring environment come together to support both residents and their families through challenging times.
Welcome to New Life Assisted Living Facility in beautiful Port Saint Lucie, FL. Our facility offers board and care home services as well as respite care for those in need.
At New Life, we prioritize the comfort and well-being of our residents. Our facility is fully furnished, ensuring a cozy and inviting atmosphere for all. We also have a lovely garden and outdoor space where residents can relax and enjoy the fresh air.
Our dedicated staff provides comprehensive care services, including assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that our residents receive the specialized care they need, including diabetes diets and medication management.
Meals at New Life are tailored to accommodate special dietary restrictions, ensuring that all residents receive nutritious and delicious meals. Our dining room provides a welcoming environment where residents can socialize while enjoying their meals.
We believe in keeping our residents active and engaged, which is why we offer scheduled daily activities. Whether it's arts and crafts, exercise classes, or outings to nearby attractions, there is always something exciting happening at New Life.
Convenience is key at our facility. With 3 cafes, 2 parks, 14 pharmacies, 34 physicians, 27 restaurants, transportation options nearby, including transportation arrangements for medical appointments are easily accessible. Additionally we provide move-in coordination services to make the transition seamless for our residents.
At New Life Assisted Living Facility in Port Saint Lucie, FL, we strive to create a warm and nurturing environment where residents can thrive. Contact us today to learn more about how we can meet the unique needs of you or your loved one!
New Life Assisted Living Facility is located at 2133 South East Shelter Drive, Port Saint Lucie, FL 34952 in St. Lucie County, Florida
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