New Life Assisted Living Facility

2133 South East Shelter Drive, Port Saint Lucie, FL 34952

For more information about senior living options: (844) 490-3973

4.8 from 100 reviews
5 stars
91
4 stars
5
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Respite Care

Overall Review of New Life Assisted Living Facility

Pros

  • pro The staff are friendly, kind, and caring and have been taking wonderful care of residents.
  • pro The facility is clean, well maintained, and comfortable.
  • pro Front desk reception is welcoming and pleasant.
  • pro The staff's care is outstanding and the overall experience is fantastic for families.
  • pro The center is described as a pillar in the community, delivering outstanding service.
  • pro Visitors consistently note pleasant, helpful interactions with staff.
  • pro The administration and admissions process are easy and well-handled.
  • pro The ambiance feels calm and supportive, with good food and a warm atmosphere.
  • pro The nursing staff and CNAs are attentive, compassionate, and responsive.
  • pro The facility is neat, with no odors and tasteful decorations.
  • pro Reviewers frequently offer five-star praise and express strong recommendations.

Cons

  • pro The night shift is horrible and does not respond to patient calls.
  • pro They have had to call 911 for guidance due to unaddressed needs.
  • pro They must drive in to provide care because the rehab facility fails to do so.
  • pro There was miscommunication and promises about long-term admission that could not be fulfilled, with no true availability.
  • pro The reviewer felt they were lied to multiple times regarding admission and availability.

Review

Across the impressions gathered from many visitors and residents, Life Center of Port St. Lucie tends to leave a consistently positive note about warmth, cleanliness, and attentive care. Families describe a welcoming environment where the front desk often sets the tone with friendly greetings, and where the halls feel bright and well maintained. Several reviewers highlighted that the facility is neat and clean, with pleasant decorations and a comfortable ambiance that helps residents feel at ease. The care environment is frequently framed around kindness and thoughtful attention from the staff, with many noting that their loved ones are treated with patience and respect.

A recurring thread in the reviews is the contrast between day and night experiences. On the day shift, many families described wonderful care, praise for the care teams, and a smooth, reassuring atmosphere. The consensus is that daytime staff are attentive, responsive, and genuinely invested in residents' well-being. Yet some visitors report a troubling experience with the night shift, describing a situation where call bells go unanswered for long stretches and guidance is hard to obtain. One family even recounts having to call 911 for guidance and driving in themselves to provide what they felt the rehab facility should be doing. This disparity is a notable caveat in an otherwise glowing portrait of the center, underscoring how critical reliable night coverage is to peace of mind for families with loved ones who need ongoing monitoring.

The people who work there frequently receive high praise. Reviewers repeatedly commend the staff for being friendly, kind, and caring, with many specific names surfacing: Gina Urbina, the business office manager, for thorough explanations and patient assistance with documentation; Jamil, Jeff, Ruth Ann, and Lena Acosta are remembered as examples of the friendly, helpful staff members who made visits positive. Several families point to the overall demeanor: staff are described as gracious, accommodating, and attentive to both residents and their families. In several accounts, residents are described as being well cared for, with staff who engage warmly in conversation and go the extra mile to ensure comfort and safety, such as ensuring side rails are in place and clean, and providing easy access to fresh water near the bed.

The living environment itself is frequently highlighted as a strength. Reviewers describe clean rooms and a well-kept facility with modern, bright interiors. The cleanliness extends beyond appearance to a sense of order and organization that residents and families appreciate. Attentive care is paired with a pleasant atmosphere; one reviewer notes no odors and a sense of "home-like" cleanliness from entrance to hallways, which contributes to a positive mental state for residents. Some families share stories of visiting moments that reinforce the sense of home - pets visiting, residents enjoying good food, and evenings spent in a calm, supportive setting. A few entries even frame the center as a God-centered or faith-friendly place, with staff offering prayers or sharing inspirational moments that resonate with families who value that dimension of care.

Care quality and communication are also well-regarded in many testimonies. Families describe staff as taking good care of residents, with emphasis on essential needs like nourishment and cleanliness. Several accounts highlight how admissions and transfers were handled with care and coordination, including transport from hospital and a welcome after arrival. In particular, some reviewers credit staff with helping navigate long-term care planning and Medicaid processes, calling attention to the moments when staff explained documentation clearly and supported families through complex procedures. There are heartfelt reflections about professionalism and empathy, with statements like "the nurses and CNAs are attentive to needs" and "the administration process was easy," even as a separate review recounts a more challenging interaction about eligibility discussions.

Not all feedback is uniformly positive, and a few reviews share meaningful cautions. The most persistent concerns center on night shift reliability and on experiences related to admission and long-term care planning. One account recounts a frustrating admissions process where promises were reportedly made to secure long-term placement, only to have those assurances fall through when staffing changes occurred within the company. The reviewer describes missed commitments and a scramble to locate another suitable option with only a few days to spare, underscoring the potential emotional and practical impact of administrative miscommunications on families already navigating difficult decisions. These stories serve as important reminders that, for some families, a smooth and predictable admissions pathway is as crucial as day-to-day care.

Still, the overall sentiment remains strongly favorable for Life Center of Port St. Lucie. Reviewers describe the center not only as a place for recovery but as a supportive community - "a pillar in the county," in one voice - where leaders, nurses, and aides work with a shared mission to provide outstanding service. The recurring theme is one of gratitude for compassionate care, personal connections with staff, and a sense of relief that their loved ones are in a facility that prioritizes dignity, safety, and well-being. For many families, Life Center of Port St. Lucie represents a place of healing, comfort, and hope - a community where good care, attentiveness, and a caring environment come together to support both residents and their families through challenging times.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to New Life Assisted Living Facility in beautiful Port Saint Lucie, FL. Our facility offers board and care home services as well as respite care for those in need.

At New Life, we prioritize the comfort and well-being of our residents. Our facility is fully furnished, ensuring a cozy and inviting atmosphere for all. We also have a lovely garden and outdoor space where residents can relax and enjoy the fresh air.

Our dedicated staff provides comprehensive care services, including assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to ensure that our residents receive the specialized care they need, including diabetes diets and medication management.

Meals at New Life are tailored to accommodate special dietary restrictions, ensuring that all residents receive nutritious and delicious meals. Our dining room provides a welcoming environment where residents can socialize while enjoying their meals.

We believe in keeping our residents active and engaged, which is why we offer scheduled daily activities. Whether it's arts and crafts, exercise classes, or outings to nearby attractions, there is always something exciting happening at New Life.

Convenience is key at our facility. With 3 cafes, 2 parks, 14 pharmacies, 34 physicians, 27 restaurants, transportation options nearby, including transportation arrangements for medical appointments are easily accessible. Additionally we provide move-in coordination services to make the transition seamless for our residents.

At New Life Assisted Living Facility in Port Saint Lucie, FL, we strive to create a warm and nurturing environment where residents can thrive. Contact us today to learn more about how we can meet the unique needs of you or your loved one!

Nearby Places of Interest

Physicians

  • Engebretsen Shawn T DMD (0.5 miles)
  • Tender Care Pediatrics (1 miles)
  • Saint Lucie Vision (1.1 miles)
  • St Lucie Optical (1.2 miles)
  • Treasure Coast Cancer Care Center (1.2 miles)
  • Heart and Family Health Institute - Cardiology (1.2 miles)
  • Treasure Coast Surgical Specialists (1.2 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.1 miles)
  • St Lucie Pharmacy (1.2 miles)
  • Health Mart Pharmacy (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Butterfields pharmacy (2.1 miles)
  • ReMed Pharmacy (2.2 miles)

Parks

  • Lyngate Park (0.6 miles)
  • Savannas Preserve State Park (2.9 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Denny's (1.3 miles)
  • Pizza Hut (1.4 miles)
  • Roma Pizza and Restaurant of Southport (1.4 miles)
  • Applebee's (1.5 miles)
  • Taco Bell (1.6 miles)
  • Burger King (1.8 miles)

Hospitals

  • HealthSouth Corporation (1.3 miles)
  • Surgical Center of Treasure Coast (1.5 miles)
  • Louran Builders (2.8 miles)
  • Martin Memorial Health Systems (5 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (4.1 miles)
  • The Googan Coffee Shop (4.6 miles)

Transportation

  • Budget Rent A Car (2.2 miles)

Theaters

  • Regal Treasure Coast Mall (3.5 miles)

Frequently Asked Questions

Where is New Life Assisted Living Facility?

Nearby Communities

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