Senior Moments Care

Pros

• The caregivers are kind, compassionate, caring and engaging.
• Mom looked forward to her helper's visits.
• Tammy consistently accommodates changing schedules and is a delight to work with.
• The office staff are available whenever needed.
• The home care workers are reliable and good with challenging clients.
• Deborah Harris is exceptional.
• Linda and her team take excellent care of clients.
• The caregivers treat mom and the family like family.
• Senior Solutions keeps clients in their own homes with professional care.
• Kevin at Transportation Solutions is helpful.

Cons

• The office staff were not as caring, and scheduling became more difficult as mom's needs changed.
• The person they talked to was grumpy and annoyed.
• When they called to cancel service because mom had passed, the admin staff didn't even offer condolences.
• They felt Senior Solutions was a one-star provider because they sometimes actually sent caregivers, but not consistently.
• The first caregiver was always late by more than 10 minutes.
• There was no follow-through; it was very unprofessional.
• They had to call repeatedly to see who was coming, and standing orders were not reliably fulfilled.
• They were told no one would come because the house was cluttered and pets caused allergies, but no one called to tell them.
• Senior Solutions never called to tell them when no one was scheduled or when no one was coming.
• The company had an excellent sales pitch but little follow-through.
• There was very poor communication, with emails not being replied to and calls not being returned.
• Internal communication between caregivers was lacking, which resulted in important aspects of care being missed.
• The reviewer would not recommend Senior Solutions.
• The caregivers were nice, but management was very unprofessional.

Review

When a family faces a cancer diagnosis, many of us reach for a helping hand from local services, hoping to find not only practical support but also reliable human warmth. In these accounts, Senior Solutions emerges as a lifeline that brought steady, compassionate care into the lives of several families. Across a span of months and even years, the caregivers repeatedly shown up with kindness, patience, and a steady presence that helped both the patient and their loved ones feel more at ease. One family recounted how their mother looked forward to the arrival of her "helper," a small but powerful sign that the care was making a positive difference. The overarching impression is that the caregivers were not just workers but partners who offered a gentle, engaging, and reassuring routine during a difficult period.

A standout thread among the praise is the role of Tammy, whose adaptability with shifting schedules was repeatedly highlighted as a bright spot. In many caregiving situations, the calendar and the realities of health care change quickly, and Tammy's magic touch - finding workable solutions, coordinating visits, and keeping the rhythm steady - proved invaluable. The sentiment runs consistently: Tammy's involvement helped families feel that someone capable and friendly was handling the logistics, allowing them to breathe a little easier whenever shifts occurred or unexpected needs arose. The appreciation for Tammy's reliability sits alongside broader notes of satisfaction with the agency's responsive problem-solving.

Beyond individual staff, several reviews emphasize the reliability and professionalism of the team as a whole. Families long found that the office staff were accessible and responsive when help was needed, and caregivers demonstrated dependability with even challenging family dynamics. In one particularly heartfelt example, a mother's dedicated caregiver - Deborah Harris - was described as exceptional, with Deborah earning praise for working well with a parent who was not the easiest to care for. The message is consistent: the people on the ground could be trusted to provide steady, attentive care, a foundation that allowed family members to step back from constant worry and attend to other responsibilities.

For families navigating care at a distance, the office's support proved especially meaningful. One reviewer noted that coordinating care from afar could be daunting, but the office staff consistently went above and beyond to assist with every need and to find solutions quickly - even at the last minute. This long-distance reassurance - knowing that someone local was taking charge and communicating clearly - was repeatedly cited as a defining advantage. The sense that the agency could mobilize resources fast and maintain clear lines of communication was a recurring theme that reinforced trust in Senior Solutions as a reliable partner in care.

Several mentions honored the leadership and the broader team ethic that framed the service. The owner, Linda, was referenced as part of an exceptional group, and the agency was described as a first-class operation that delivered care with both professionalism and warmth. The testimonials stressed the value of keeping a loved one in their own home, a factor many families deemed priceless during uncertain times. In one particularly poignant note, the care extended beyond the patient to support the family's emotional landscape, reflecting a holistic approach that valued dignity, comfort, and continuity of care - an approach some families credited with easing the emotional burden of caregiving.

Transportation needs, often essential when a loved one requires regular doctor visits, were nourished through an affiliated service - Transportation Solutions. A specific commendation for Kevin highlighted how the transportation side complemented in-home care, offering a practical solution for safely moving a parent who used a wheelchair and came with their own set of safety concerns on local roads. This integrated support - home care paired with reliable transit - appeared to enhance the overall experience by reducing the logistical strain on families and ensuring consistent access to medical appointments.

Yet no service is without its challenges, and the spectrum of reviews includes pointed critiques about administration and scheduling. Some families recounted that while the caregivers themselves were warm, the office staff did not always extend the same level of care to the family as the patient's needs evolved. When hospice care was introduced, scheduling became more complex, and some described the experience as less smooth than hoped. A few families felt that the personal and emotional needs of the family members were not fully acknowledged by the administrative side, particularly during the transition periods and end-of-life moments. In one instance, a condolence was missed after a loved one passed, leaving a sense of detached formalism rather than compassionate acknowledgment.

Perhaps the most resonant criticisms centered on reliability and communication. A set of reviews painted a picture of repeated late arrivals or missed visits, with families having to call frequently to confirm who would be coming and when. There were reports of not being informed about cancellations or changes, and some families felt that the agency did not exercise accountability when it came to scheduling and timing. The frustration was palpable: stand-up expectations for punctuality and consistent communication were not always met, leading to a sense of disappointment that tempered otherwise positive experiences with a sense of inconsistency.

Taken together, these reviews sketch a nuanced portrait of Senior Solutions: a service capable of delivering deeply meaningful, life-changing support through compassionate caregivers and dependable core staff, especially in moments of acute need. The experiences range from life-affirming care that allows a loved one to stay home and maintain dignity, to sharply felt disappointments tied to administrative gaps and communication lapses. For families facing similar journeys, the message is not that the agency is perfect, but that it offers genuine value and care on the ground, with identifiable staff members - Tammy, Deborah Harris, Linda, and Kevin among them - who leave lasting, positive impressions. The overall impression is that Senior Solutions can be a trusted partner in care, especially when families are clear about their needs and proactive in communicating with the office to align schedules, expectations, and the evolving realities of caregiving.

This area of Port St. Lucie, Florida, offers convenient access to a variety of healthcare providers including Saint Lucie Vision, Treasure Coast Surgical Specialists, and Tender Care Pediatrics. With pharmacies such as CVS and St Lucie Pharmacy nearby, obtaining medications or medical supplies is easily accessible. For dining options, there are popular chains like Denny's and Applebee's within half a mile, providing convenient choices for meals. Hospitals like HealthSouth Corporation and the Surgical Center of Treasure Coast are also in close proximity for any medical emergencies. Additionally, parks like Lyngate Park offer outdoor recreational opportunities while transportation services like Budget Rent A Car make getting around town simple. Overall, this area provides a good balance of healthcare services, dining options, and recreational facilities for senior living in Port St. Lucie.

Physicians

• Saint Lucie Vision (0.3 miles)
• Treasure Coast Surgical Specialists (0.4 miles)
• Tender Care Pediatrics (0.4 miles)
• Water's Edge Dermatology (0.4 miles)
• St Lucie Optical (0.5 miles)
• Treasure Coast Dermatology (0.5 miles)
• Heart and Family Health Institute - Cardiology (0.5 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• St Lucie Pharmacy (0.6 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• Walgreens (1.8 miles)
• ReMed Pharmacy (1.8 miles)
• Health Mart Pharmacy (1.9 miles)

Restaurants

• Denny's (0.5 miles)
• Pizza Hut (0.7 miles)
• Applebee's (0.8 miles)
• Burger King (1.2 miles)
• McDonald's (1.3 miles)
• Taco Bell (1.5 miles)
• Roma Pizza and Restaurant of Southport (1.6 miles)

Hospitals

• HealthSouth Corporation (0.7 miles)
• Surgical Center of Treasure Coast (1.4 miles)
• Louran Builders (3.7 miles)
• Martin Memorial Health Systems (5.7 miles)

Parks

• Lyngate Park (0.7 miles)
• Savannas Preserve State Park (2.2 miles)

Transportation

• Budget Rent A Car (2.2 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (3.6 miles)
• The Googan Coffee Shop (4.2 miles)

Theaters

• Regal Treasure Coast Mall (3.1 miles)