Palm Garden Of Port Saint Lucie

Pros

• The staff at Palm Garden are very attentive and treat residents like family.
• The care provided at Palm Garden is commendable, and residents benefit from effective physical therapy.
• The facility is clean, well-maintained, and adheres to COVID precautions effectively.
• The dietician goes above and beyond by personally assisting families with meal selections for their loved ones.
• Residents have access to diverse and stimulating activities that foster a sense of community and enjoyment.
• The grounds surrounding Palm Garden are lovely, providing a peaceful environment for residents and visitors alike.
• Overall, the experience at Palm Garden is characterized by kindness, compassion, and dedicated care from the staff.

Cons

• The phone number provided for contacting residents did not work, leading to difficulties in reaching loved ones.
• Families only received updates when they called, which was inconvenient and could be improved.
• There was a perception that communication could have been better, despite the use of modern technology.
• Some family members felt that their loved ones were left feeling abandoned or neglected due to the lack of contact.
• There were concerns about the staff's ability to proactively inform families about resident care without them having to initiate contact.

Review

Palm Garden is a facility that has garnered praise for its dedicated staff and quality of care, especially during the challenging times brought on by the COVID-19 pandemic. Many families have faced difficulties connecting with their loved ones due to restrictions that prevent visits inside the facility. One family member expressed frustration over their inability to reach their mother consistently via the designated phone line, which reportedly did not function as promised. This communication barrier led to feelings of disconnection for both the resident and her family, creating a sense that she was simply dropped off at a place without ongoing support or contact. Such experiences highlight the emotional toll that similar situations can impose on families during these unprecedented times.

Despite these communication challenges, many voices recognize that the overall care provided at Palm Garden is commendable. Family members mentioned that they had to initiate communication by calling the facility for updates about their loved ones' well-being. While it's understandable that busy staff may not be able to reach out individually to every family member regularly, some suggest that utilizing technology could enhance communication efforts significantly. For instance, implementing weekly email updates or scheduled calls would ensure that families feel informed and connected to their loved ones’ daily lives without overwhelming the already occupied staff.

One standout element in these reviews is the praise directed towards specific staff members, particularly those involved in dietary services and physical therapy. A family member commended the dietician for taking extra steps to accommodate their mother’s meal preferences by personally reaching out to discuss menu options via email. Such personalized attention demonstrates a commitment beyond standard care practices and enhances residents' experience within Palm Garden.

The physical therapy team also received accolades for their efforts in helping residents improve mobility and overcome various rehabilitation challenges. The dedication exhibited by this team emphasizes an organizational focus on holistic recovery, recognizing both physical health and emotional support as vital components of rehabilitation. This level of commitment from all staff members fosters community spirit among patients while simultaneously contributing positively to their overall progress.

In addition to exceptional care practices, reviewers noted that Palm Garden maintains a clean and well-organized environment conducive to healing and comfort. Observations such as regular maintenance of facilities contribute positively to residents' living conditions. The front lobby's implementation of COVID-19 precautions reflects attentiveness toward safety without compromising on comfort or aesthetic appeal; cleanliness remains paramount in ensuring residents feel secure during uncertain times.

The environment surrounding Palm Garden also plays a crucial role in enhancing residents’ lives through engagement with outside activities aimed at promoting social interaction and mental stimulation. The availability of diverse programming—ranging from outdoor trips to sing-alongs—provides opportunities for fellowship amongst residents while fostering joy in everyday moments like enjoying popcorn together or having meals in a communal setting.

Ultimately, it becomes evident through these collected insights that Palm Garden embodies an earnest commitment toward compassionate quality care delivered by attentive professionals who treat residents like cherished family members. With improvements suggested regarding communication strategies alongside maintaining high standards of cleanliness and specialized care programs—there's little doubt why families appreciate this facility so deeply amidst trying circumstances.

Physicians

• Singh Shamsher MD (0.1 miles)
• Port Saint Lucie Childrens Health Center (0.1 miles)
• Treasure Coast Dermatology (0.1 miles)
• Pediatric Prime Care PA (0.1 miles)
• South Coast Ear, Nose and Throat (0.1 miles)
• St Lucie Optical (0.2 miles)
• Heart and Family Health Institute - Cardiology (0.2 miles)

Pharmacies

• St Lucie Pharmacy (0.2 miles)
• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (1.1 miles)
• ReMed Pharmacy (1.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2 miles)
• Health Mart Pharmacy (2.2 miles)

Hospitals

• HealthSouth Corporation (0.3 miles)
• Surgical Center of Treasure Coast (1.2 miles)
• Louran Builders (4.1 miles)
• Martin Memorial Health Systems (5.9 miles)

Restaurants

• Denny's (0.6 miles)
• Pizza Hut (0.8 miles)
• Applebee's (1 miles)
• Taco Bell (1.3 miles)
• Burger King (1.4 miles)
• Side Door Brewing Company (1.7 miles)
• McDonald's (1.8 miles)

Parks

• Lyngate Park (0.9 miles)
• Savannas Preserve State Park (1.7 miles)
• Charles E. Ray Park (6.2 miles)

Transportation

• Budget Rent A Car (2.1 miles)

Theaters

• Regal Treasure Coast Mall (3.3 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.8 miles)
• The Googan Coffee Shop (4.4 miles)