Sancerre at Palm Coast

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Sancerre at Palm Coast

144 Cypress Point Parkway, Palm Coast, FL 32164

For more information about senior living options: (844) 490-3973

4.6 from 51 reviews
5 stars
45
4 stars
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3 stars
1
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Assisted Living Memory Care

Sancerre at Palm Coast Costs & Pricing

Sancerre at Palm Coast presents a distinctive pricing structure for its various room types, reflecting both local and state trends. For instance, a studio apartment is offered at $4,420 per month, which is notably higher than the average cost in Flagler County ($4,034) and the broader state of Florida ($3,823). The one-bedroom unit follows suit at $5,560, surpassing both county and state averages - $3,398 and $3,864 respectively. The trend continues with two-bedroom apartments priced at $7,145, significantly above Flagler County's average of $5,397 and Florida's statewide figure of $4,711. These rates suggest that Sancerre at Palm Coast positions itself as a premium option within the region's rental market.

Floor plansSancerre at Palm CoastFlagler CountyFlorida
Studio$4,420$4,034$3,823
1 Bedroom$5,560$3,398$3,864
2 Bedrooms$7,145$5,397$4,711

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    Overall Review of Sancerre at Palm Coast

    Pros

    • pro Sancerre is described as feeling like family, with staff who guide families through difficult situations with patience and kindness.
    • pro The memory care team is said to go above and beyond, making residents feel at home and delivering exceptional care.
    • pro The attention to detail in medical assistance, recreation, and dining is regarded as second to none.
    • pro The staff are described as first class and consistently concerned for residents' well-being.
    • pro Ebony Brock's communication and professionalism are highlighted as top-notch.
    • pro The leadership in memory care, including personnel like Ebony and Jennifer, is praised for warmth, guidance, and engagement.
    • pro The facility is noted as clean, beautiful, and welcoming, with a high-end feel that still feels like home.
    • pro The activities program is described as varied and engaging, with bingo, crafts, culinary activities, and field trips keeping residents stimulated.
    • pro The dining experience is praised as delicious, with many residents enjoying meals in a well-run dining environment.
    • pro Sancerre is regarded by reviewers as the best community in NE Florida.
    • pro The Azure/Sancerre Palm Coast is described as attractive with excellent caregivers and comprehensive services.

    Cons

    • pro They would give zero stars if that were possible.
    • pro They felt the facade of the facility was beautifully deceiving.
    • pro They allege their family member declined physically, mentally, and physiologically while there.
    • pro They claim medications were added recklessly to chemically restrain him, with conditions allegedly fabricated to justify changes.
    • pro They say the family member became less alert, oxygen dependent, unable to feed himself, and largely nonresponsive.
    • pro They report most days alternating between agitation and sedation.
    • pro They state administrators told them the decline was a natural progression of Parkinson dementia.
    • pro They warn others to scrutinize the care and describe the facility as negligent and abusive.
    • pro They describe staff as unprofessional and inattentive, urging others to protect their loved ones.
    • pro They criticize a management change that increased charges and eroded trust.
    • pro They recount basic care failures, such as laundry not being done and a resident washing clothes in a sink, with birthdays and care oversight neglected.
    • pro They claim the facility charges were excessive for little real care, calling the situation disgusting.

    Review

    Sancerre at Palm Coast is best suited for families seeking an upscale, engagement-forward memory care environment in Palm Coast, where daily life emphasizes structured activity, social connection, and accessible medical oversight. The community appeals to residents who benefit from a full calendar of programming - games, crafts, outings - and staff who are described as consistently present, warm, and attentive. This is not a minimalist or purely clinical setting; it reads as a campus-style residence that aims to feel like a premium, purposefully designed home. Those prioritizing lower costs or a more modest, low-key atmosphere may want to consider alternatives. Families with significant concerns about dementia care quality should still verify current practices beyond first impressions and marketing language.

    Among the strongest assets are the memory care leadership and the caregiving team. Ebony Brock, the Memory Care Director, and Lisa Bloom, along with the broader care staff, are repeatedly recognized for clear communication, genuine care, and hands-on involvement. The campus earns praise for cleanliness, tasteful interiors, and a dining program that residents and families consistently rate highly. The social fabric is frequently described as familial, with staff who know residents' names, preferences, and histories. The combination of visible leadership and a vibrant activity slate translates into daily life that many families interpret as meaningful, secure, and uplifting.

    However, a deeply negative account cannot be ignored. One review alleges severe lapses in care, including aggressive medication changes and neglect that allegedly contributed to a decline, followed by a transfer to another facility where function reportedly improved. That narrative raises legitimate red flags about medication management, clinical oversight, and staff responsiveness. It is essential to acknowledge that other families report the opposite experience - high-quality care, steady leadership, and attentive, compassionate staff. Prospective residents should demand transparent discussions about medication policies, incident reporting, and how changes are approved, as well as direct opportunities to meet the memory care leadership and frontline caregivers.

    Despite the troubling report, the prevailing testimonials point to a tightly run program with meaningful safeguards. The Director's visibility, consistent family updates, and a culture of resident engagement appear to foster accountability and safety. Clean environments, a broad array of daily activities, and a comprehensive dining and recreation offering help reduce isolation and elevate quality of life. Families should weigh the concerns raised by the dissenting review against the broad consensus of positive experiences, recognizing that the strongest protections come from detailed, individualized care plans, ongoing supervision, and a staffing model that encourages real, daily contact between caregivers and residents.

    Decision-makers should consider Sancerre for residents who thrive on a structured, activity-rich setting with a high-touch, personable care model. It is well suited for memory care needs where purposeful engagement can preserve function and mood, and where families value transparent communication and a warm, "home-like" culture. At the same time, be mindful of higher costs and the need for diligent oversight of care practices, staffing levels, and leadership stability - especially given reports of management changes and pricing shifts noted by some reviewers. Alternatives to explore include smaller, more intimate memory care homes or other communities with clear, stable administration and predictable pricing structures.

    Overall, Sancerre at Palm Coast stands out for warmth, engagement, and a genuinely resident-centered approach to memory care, with broad family approval for leadership and daily life. The severe negative review serves as a cautionary note that requires rigorous due diligence: request current licensing and complaint histories, insist on meeting the memory care director and front-line care partners, and obtain a detailed, measurable care plan. If those steps align with expectations, Sancerre offers a compelling option for families seeking a community where residents feel seen, involved, and safely supervised, with the caveat that ongoing oversight and explicit clarity on medication management are essential to the decision.

    Features

    Housing

    • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
    • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
    • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Garden view Garden viewGarden views are important for seniors as they provide natural beauty and tranquility, promoting relaxation and overall well-being. Access to green spaces can also encourage outdoor activity and socialization, enhancing physical and mental health.
    • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
    • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Private patio, deck, or balcony Private patio, deck, or balconyHaving a private patio, deck, or balcony is crucial for seniors living in a retirement community as it provides them with access to fresh air, natural light, and the outdoors without having to leave their home. This outdoor space can promote physical activity, mental well-being, and socialization opportunities for seniors, contributing to an overall improved quality of life.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • VA Benefits Consultation VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Companion care Companion careCompanion care is crucial for seniors as it provides social interaction, emotional support, and companionship, which can improve quality of life, mental health, and overall well-being. This type of care can combat feelings of loneliness and isolation often experienced by seniors and ensure they have someone to talk to and engage with on a regular basis.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Personal care assistants Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
    • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.

    Dining

    • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
    • International cuisine International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
    • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
    • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.

    Activities

    • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
    • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
    • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
    • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
    • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
    • Happy hour Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
    • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
    • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
    • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
    • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
    • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
    • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

    Description

    Sancerre at Palm Coast in Palm Coast, FL is an assisted living community that offers a comfortable and supportive environment for seniors in need of memory care. The community provides both 2-bedroom apartments and studio apartments, allowing residents to choose the living space that best suits their needs.

    At Sancerre at Palm Coast, residents can enjoy a variety of amenities designed to enhance their quality of life. These include activities on-site, air-conditioning, a beautician on-site, cable or satellite TV, devotional services on-site, beautiful garden views, ground floor units for easy access, and handicap accessibility. Indoor common areas offer opportunities for socializing and relaxation, while private patios, decks, or balconies provide a peaceful outdoor retreat. Residents can also benefit from respite or short-term stays and receive VA Benefits Consultation if needed. Additionally, the facility offers Wi-Fi/high-speed internet for staying connected with loved ones.

    The dedicated staff at Sancerre at Palm Coast provides various care services tailored to individual needs. This includes companion care for companionship and support, diabetic care management for those with diabetes, hospice care for end-of-life support, incontinence care management, medication management assistance to ensure correct dosages are administered when required personal care assistants who help with daily tasks such as bathing and dressing. Physical therapy is also available to promote mobility and overall well-being.

    Meals are an important aspect of life at Sancerre at Palm Coast. The community boasts a professional chef who prepares delicious international cuisine. Residents have the option of enjoying meals in restaurant-style dining areas or having room service if preferred.

    Engaging activities are offered to keep residents active and entertained. Catholic services are available along with cooking classes to spark culinary creativity. Day trips and outings are organized for exploration beyond the community walls while educational speakers bring lifelong learning opportunities onsite. Happy hours provide social gathering occasions while karaoke allows residents to showcase their musical talents. Live dance or theater performances and live musical performances offer cultural enrichment. To nourish the mind, body, and soul, Sancerre at Palm Coast provides live well programs and has a visiting chaplain or priest available for spiritual guidance. Wine tastings provide an enjoyable way to relax and socialize.

    Situated in Palm Coast, FL, Sancerre at Palm Coast is conveniently located near various amenities to make daily life more convenient. There are three cafes, two parks, ten pharmacies, forty physicians' offices, thirty-one restaurants, and one transportation option all within close proximity. Additionally, there are eleven places of worship nearby for residents seeking spiritual fulfillment. In case of emergencies or medical needs, there are two hospitals in the area.

    Overall, Sancerre at Palm Coast offers a vibrant assisted living community where seniors can receive memory care services while enjoying a range of amenities and activities designed to enhance their overall well-being and quality of life.

    Nearby Places of Interest

    This part of Palm Coast, Florida offers a variety of amenities within close proximity, making it a convenient and accessible area for senior living. With multiple restaurants offering diverse dining options such as Dominic's Deli & Eatery and Joe's NY Pizza & Pasta, seniors can enjoy delicious meals just steps away from their homes. Nearby pharmacies like Winn-Dixie and Walgreens provide easy access to medical supplies and prescriptions. For medical care, reputable physicians such as San Augustin Eye Foundation and Florida Hospital Flagler Prompt Care are located within walking distance. Additionally, there are places of worship like St Elizabeth Ann Seton Catholic Church and Adventist Health nearby for spiritual needs. In terms of recreation, Belle Terre Park offers a peaceful outdoor space for seniors to enjoy nature. Overall, this area provides a convenient and comfortable environment for seniors looking to settle down in Palm Coast.

    Restaurants

    • Dominic's Deli & Eatery (0 miles)
    • Mamaling Asian Street Food (0.1 miles)
    • Subway (0.2 miles)
    • Steak 'n Shake (0.3 miles)
    • Taco Bell (0.4 miles)
    • Joe's NY Pizza & Pasta (0.4 miles)
    • Chick-Fil-A (0.4 miles)

    Pharmacies

    • Winn-Dixie (0.1 miles)
    • ONE Pharmacy (0.3 miles)
    • Walgreens (0.3 miles)
    • Epic Pharmacies (0.3 miles)
    • Palm Coast Pharmacy (0.3 miles)
    • Ratner Store Albertsons At Palm Coast (0.5 miles)
    • CVS Pharmacy (0.6 miles)

    Physicians

    • San Augustin Eye Foundation - William J Oktavec MD (0.1 miles)
    • Florida Hospital Flagler Prompt Care (0.1 miles)
    • Cypress Point Oral Surgery and Dental Implants (0.3 miles)
    • Skin Dermatology and Cosmetic Services (0.3 miles)
    • Anastasia Medical Group Palm Coast (0.3 miles)
    • Palm Coast Primary Care (0.3 miles)
    • Advanced Dermatology & Cosmetic Surgery (0.4 miles)

    Places of Worship

    • St Elizabeth Ann Seton Catholic Church (0.3 miles)
    • Chabad of Palm Coast (0.3 miles)
    • Adventist Health (0.4 miles)
    • Temple Beth Shalom At Palm Coast (0.6 miles)
    • Christ Lutheran Church Palm Coast (0.6 miles)
    • Parkview Baptist Church (2 miles)
    • Palm Coast Bible Church (2.3 miles)

    Hospitals

    • Flagler Hospital (0.3 miles)
    • DocMJ (1 miles)

    Cafes

    • Delicias of Portugal Bakery (0.9 miles)
    • Metro Diner (1.2 miles)
    • Starbucks (1.3 miles)

    Parks

    • Belle Terre Park (1.3 miles)
    • Indian Trails Sports Complex (2.2 miles)

    Transportation

    • Alliance Taxi & Shuttle Service (1.4 miles)

    Frequently Asked Questions

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