The Azure Of Palm Coast

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  • Interior

    A modern living room features a cozy fireplace, elegant furniture, and ample natural light.

  • Decor

    A cozy bedroom with elegant decor, featuring a bed with pastel pillows, artwork on the walls, and a comfortable chair.

  • Bedroom

    A vibrant bedroom with colorful bedding, decorative pillows, and wall art, enhanced by natural light from a large window.

  • Dining

    A modern dining area with a bar, round tables, and stylish chairs under bright lighting.

  • Kitchen

    A modern kitchen with white cabinets, a stainless steel refrigerator, and decorative wall art.

  • Television

    A cozy and modern dining area with colorful chairs and tables, featuring decorative elements on the walls and a television.

  • Chandelier

    An elegant dining room with neatly arranged tables and chairs, illuminated by chandeliers.

The Azure Of Palm Coast

144 Cypress Point Pwky, Palm Coast, FL 32164

For more information about senior living options: (844) 490-3973

4.5 from 47 reviews
5 stars
41
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Assisted Living Memory Care

Overall Review of The Azure Of Palm Coast

Pros

  • pro Sancerre Palm Coast is clean, beautiful, and immaculately kept, with tasteful d?cor.
  • pro The food is delicious and dining experiences are highly regarded.
  • pro The care staff are very helpful and attentive.
  • pro Yanni, the Memory Care Director, is wonderfully described.
  • pro Ebony Brock is praised for excellent communication and professional kindness.
  • pro Lisa Bloom made a huge positive impact on the family's experience.
  • pro Jennifer Leggett provides phenomenal, relatable leadership.
  • pro The memory care staff go above and beyond to make residents feel at home.
  • pro Activities like bingo, crafts, culinary experiences, and local trips keep residents engaged and social.
  • pro The staff and residents create a warm, family-like atmosphere at Sancerre.

Cons

  • pro The facade is beautifully deceiving.
  • pro Medication was added recklessly to chemically restrain him.
  • pro The physician added medical conditions that did not exist to justify medication changes and possibly increase reimbursement.
  • pro He became oxygen dependent and stopped being able to respond meaningfully.
  • pro He only uttered unintelligible mumbling.
  • pro He was unable to feed himself and developed fluid retention in his legs.
  • pro Most days would alternate between agitation and sedation.

Review

The collection of experiences surrounding the Sancerre Palm Coast community reads like two starkly different patient narratives wrapped into one place. On one side is a deeply troubling account of neglect and mismanagement - an account that starts with a family member's six-month stay and unfolds into a troubling sequence of decisions, symptoms, and consequences. The writer describes a facade of care that felt beautiful on the surface but profoundly harmful in practice: medications added "recklessly" to chemically restrain a person, new medical conditions allegedly invented to justify changes in treatment and perhaps increase reimbursement, and a steady decline in alertness and independence. Oxygen dependence emerged, feeding self-care and meaningful response diminished to near-nothingness, and a daily pattern of agitation and sedation unsettled family life. Efforts to address these concerns with administrators repeatedly hit a wall, with explanations framed as natural decline tied to Parkinson's dementia. In the end, the family felt compelled to bring in private caregivers to safeguard basic safety and hygiene, yet the impression remained that the care environment did not support a robust, respectful care trajectory. That narrative concludes with a decision to relocate to another memory care facility, in the hope of offering a healthier path forward.

The contrast to the subsequent experiences at Sancerre Palm Coast is striking. Within weeks of the move to a different memory care setting - one that welcomed private intervention during the transition - the same individual began to show marked improvements. The new facility's environment appeared more responsive to his needs: he regained the ability to propel himself in a wheelchair, and in some cases could even walk again. He began recognizing family members and engaging in meaningful conversations, expressing needs with greater clarity, and showing a level of wakefulness and interaction that had seemed beyond reach. The reliance on supplemental oxygen diminished, and caregivers who had been crucial in the prior setting were no longer as necessary. The account that follows is from an observer who also serves as a healthcare professional with more than two decades of experience across skilled, long-term, and memory care settings. The stark message is that the prior facility's approach felt like negligence to this observer, who cautions other families to scrutinize the care their loved ones receive and to remain vigilant about changes over time.

Set against that cautionary backdrop, the narrative about Sancerre Palm Coast turns celebratory. The family describes Sancerre as more than a place to live; they describe it as family from day one. A memory care director named Yanni earns repeated praise for warmth, patience, and genuine care. The broader memory care team is praised for going "above and beyond" to ensure residents feel at home while receiving exceptional care. The sense of partnership with families - especially during difficult transitions - comes through in the language, with the staff singled out for their empathetic approach and consistent involvement. The sense that care and compassion extend beyond routine tasks to the emotional and relational needs of residents shapes the overall impression: a community that treats residents and their families with dignity and respect.

Several paragraphs emphasize the depth of attention to detail. The writer recalls introductions to the care continuum, from medical assistance to recreational programming and dining, as evidence that the level of care at Sancerre Palm Coast stands apart. The staff and residents are described as forming a close-knit "family," a sentiment reinforced by the father's passing and the way the team supported the family through grief. The activities are highlighted as a central element of daily life - gaming, bingo, crafts, culinary experiences, and organized trips to local sights - designed to keep residents active, stimulated, and social. The staff members who become familiar faces in everyday routines - Nicole ensuring daily wellbeing for the mother, Nancy as the welcoming first contact, JoJo ensuring safety and room cleanliness, and the kitchen and dining team practicing consistent warmth - are recounted with affection and specificity. The sense of a well-coordinated and thoughtful operation is reinforced by the presence of medical staff who are always accessible and responsive.

Another testimonial reinforces the strength of leadership and communication. A father's long tenure at Sancerre since the community opened in 2022 is cited, with explicit praise for Ebony Brock, whose communication and professional cordiality are described as top-tier. Lisa Bloom's impact is recognized, even though she had resigned, with a candid acknowledgment of her positive influence. Care partners such as Lisa, Jamie, and Liz are named as part of an extended circle of staff who contribute to a tangible sense of warmth and warmth-driven care. Jennifer Leggett's leadership is called out for its relatability and effectiveness, and the broader team - staff and volunteers alike - is credited with filling the space with warmth and welcome. The narrative highlights that the activities program keeps residents engaged, active, and social throughout the day, with dignity and true kindness extended to all residents as a core principle.

The communications around Sancerre Palm Coast extend into direct, personal expressions of appreciation. An email excerpt to the executive director and memory care director, written in late July, paints a vivid picture of a campus where staff appear genuinely happy and engaged. The author describes the shift-change moment as a spontaneous display of teamwork and camaraderie, with a palpable sense of pride in how staff interact with one another and with residents. The mother's experience is framed as a daily reassurance, with staff "having her" and making her care feel seamless and safe. The sentiment is reinforced by another testimonial praising the Palm Coast community's clean, beautiful environment, its delicious food, and the attentive, caring staff. The sense that Sancerre is an inviting, supportive, and well-run place emerges consistently across multiple voices and encounters.

Taken together, the collection of experiences presents a powerful portrait of competing realities within and around Sancerre Palm Coast. On one hand, there is an urgent, deeply troubling account of perceived neglect in one facility, bolstered by a sense of medical decisions and care dynamics that undermined the well-being of a vulnerable loved one. On the other, there are abundant, overlapping testimonies from families and a healthcare professional that celebrate Sancerre Palm Coast as a model of compassionate care, strong leadership, and vibrant community life. The narratives consistently elevate the importance of attentive medical oversight, meaningful daily activities, transparent communication, and emotional support for residents and their families. In the end, the disparate experiences underscore the critical need for families to observe, question, and compare care environments closely, to seek out settings where medical practice aligns with safety, dignity, and genuine human connection. For those evaluating memory care options, the stories suggest that what truly makes a difference is not only the visible warmth of a space, but the reliable consistency of care, the clarity of communication, and the steadfast commitment of staff to treat every resident with respect and humanity.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Azure Of Palm Coast is a memory care assisted living community located in Palm Coast, Florida. Our community is dedicated to providing personalized care and support for individuals with memory impairments, such as dementia or Alzheimer's disease.

Residents at The Azure Of Palm Coast enjoy a range of amenities designed to enhance their quality of life. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi or high-speed internet access. Housekeeping services ensure that the living environment remains clean and tidy, while move-in coordination assists residents in comfortably settling into their new home. Outdoor spaces and gardens allow residents to enjoy fresh air and natural surroundings.

Our caring staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their required medications on time. Coordination with health care providers ensures comprehensive care for each resident's specific needs.

At The Azure Of Palm Coast, we understand the importance of nutrition for overall health and well-being. Our dining services accommodate special dietary restrictions to provide delicious and nutritious meals for all residents.

Engaging activities are an integral part of life at our community. Residents can participate in resident-run activities as well as scheduled daily activities designed to promote socialization, cognitive stimulation, and physical well-being.

Conveniently located near various amenities, The Azure Of Palm Coast offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation services, and hospitals.

In summary, The Azure Of Palm Coast is a premier memory care assisted living community that provides personalized care in a comfortable and supportive environment. We strive to enhance the quality of life for our residents by offering comprehensive care services along with engaging activities and convenient access to nearby amenities.

Nearby Places of Interest

Restaurants

  • Dominic's Deli & Eatery (0 miles)
  • Mamaling Asian Street Food (0.1 miles)
  • Subway (0.2 miles)
  • Steak 'n Shake (0.3 miles)
  • Taco Bell (0.4 miles)
  • Joe's NY Pizza & Pasta (0.4 miles)
  • Chick-Fil-A (0.4 miles)

Pharmacies

  • Winn-Dixie (0.1 miles)
  • ONE Pharmacy (0.3 miles)
  • Walgreens (0.3 miles)
  • Epic Pharmacies (0.3 miles)
  • Palm Coast Pharmacy (0.3 miles)
  • Ratner Store Albertsons At Palm Coast (0.5 miles)
  • CVS Pharmacy (0.6 miles)

Physicians

  • San Augustin Eye Foundation - William J Oktavec MD (0.1 miles)
  • Florida Hospital Flagler Prompt Care (0.1 miles)
  • Cypress Point Oral Surgery and Dental Implants (0.3 miles)
  • Skin Dermatology and Cosmetic Services (0.3 miles)
  • Anastasia Medical Group Palm Coast (0.3 miles)
  • Palm Coast Primary Care (0.3 miles)
  • Advanced Dermatology & Cosmetic Surgery (0.4 miles)

Places of Worship

  • St Elizabeth Ann Seton Catholic Church (0.3 miles)
  • Chabad of Palm Coast (0.3 miles)
  • Adventist Health (0.4 miles)
  • Temple Beth Shalom At Palm Coast (0.6 miles)
  • Christ Lutheran Church Palm Coast (0.6 miles)
  • Parkview Baptist Church (2 miles)
  • Palm Coast Bible Church (2.3 miles)

Hospitals

  • Flagler Hospital (0.3 miles)
  • DocMJ (1 miles)

Cafes

  • Delicias of Portugal Bakery (0.9 miles)
  • Metro Diner (1.2 miles)
  • Starbucks (1.3 miles)

Parks

  • Belle Terre Park (1.3 miles)
  • Indian Trails Sports Complex (2.2 miles)

Transportation

  • Alliance Taxi & Shuttle Service (1.4 miles)

Frequently Asked Questions

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