The Azure Of Palm Coast

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  • Interior

    A modern living room features a cozy fireplace, elegant furniture, and ample natural light.
  • Decor

    A cozy bedroom with elegant decor, featuring a bed with pastel pillows, artwork on the walls, and a comfortable chair.
  • Bedroom

    A vibrant bedroom with colorful bedding, decorative pillows, and wall art, enhanced by natural light from a large window.
  • Dining

    A modern dining area with a bar, round tables, and stylish chairs under bright lighting.
  • Kitchen

    A modern kitchen with white cabinets, a stainless steel refrigerator, and decorative wall art.
  • Television

    A cozy and modern dining area with colorful chairs and tables, featuring decorative elements on the walls and a television.
  • Chandelier

    An elegant dining room with neatly arranged tables and chairs, illuminated by chandeliers.

The Azure Of Palm Coast

144 Cypress Point Pwky, Palm Coast, FL 32164

For more information about senior living options: (844) 490-3973

4.5 from 47 reviews
5 stars
41
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Assisted Living Memory Care

Overall Review of The Azure Of Palm Coast

Pros

  • pro The staff go above and beyond to make residents feel at home and receive exceptional care.
  • pro Yanni, the Memory Care Director, is wonderful.
  • pro The attention to detail from medical assistance to recreation and dining is second to none.
  • pro The memory care team is patient, accommodating, and truly cares for each resident.
  • pro Ebony Brock's communication and professionalism are top-notch.
  • pro The staff create a warm, welcoming, family-like atmosphere where residents feel safe.
  • pro Engaging daily activities keep residents active, stimulated, and social.
  • pro The facility is immaculately clean and beautifully decorated.
  • pro Jen, the director, is a ray of sunshine and leads a caring team.
  • pro Lisa Bloom is an amazing resident engagement specialist who truly cares for residents.
  • pro The Azure of Palm Coast is beautiful, with passionate caregivers and excellent customer service.
  • pro The kitchen team and Chef Chris prepare wonderful meals that residents enjoy.

Cons

  • pro The reviewer says the facility's facade is beautifully deceiving, masking poor care.
  • pro A family member deteriorated physically, mentally, and physiologically during a six-month stay, with medications added recklessly to chemically restrain him.
  • pro The physician allegedly added medical conditions that did not exist to justify medication changes and possibly increase reimbursement.
  • pro The family member became less alert, oxygen dependent, unable to feed himself, and mostly unable to respond, with most days spent between agitation and sedation.
  • pro Administrators told the family the decline was a natural progression due to Parkinson dementia, despite concerns raised.
  • pro Private caregivers had to be hired to ensure safety and hygiene because staff could not adequately protect the resident.
  • pro A healthcare professional reviewer states they have never witnessed such negligence and abuse in 23 years in the field.
  • pro The reviewer cautions others with loved ones to scrutinize the care and changes, and expresses horror and disgust at the facility.
  • pro The staff are described as unprofessional, rude, and inattentive; the facility is accused of lip service and weak care.
  • pro It is claimed that care costs rose after a change in management, forcing a move to memory care and leaving the parent largely neglected (e.g., laundry not done, birthdays ignored, inappropriate food choices like "a chicken in a box").
  • pro The reviewer warns to protect loved ones from the place and to be wary of the management; distrust of the company is stated.
  • pro A management change to Experience Senior Living is described as increasing charges and disrupting care, leading to loss of trust in the company.

Review

The Azure of Palm Coast (Sancerre Palm Coast) is best suited for families seeking a high-end, engagement-focused memory care environment where the care team forms real connections, daily activities are robust, and the atmosphere feels like a welcoming home rather than a cold institution. The community tends to excel for residents with cognitive impairment who benefit from structured programming, consistent staff presence, and a campus designed to feel upscale yet intimate. For families prioritizing social stimulation, transparent communication, and a caregiver network that treats residents like family, this is a compelling choice.

Those who may want to consider alternatives include families with strong concerns about governance, pricing stability, or documented care missteps. Several reviews raise alarms about neglect and medication mismanagement, painting a picture of possible variability in care depending on shift or unit. The ownership transition to Experience Senior Living is cited as a trigger for higher charges and some disruption in service, which can undermine long-term planning or budget predictability. In sum, if consistency of caregiving leadership and financial predictability are paramount, it is prudent to compare options carefully before committing.

The strongest positives center on the human elements. Memory care teams are repeatedly praised for genuine warmth, proactive communication, and proactive engagement with residents. Ebony, the memory care director, and Lisa Bloom surface repeatedly as anchors of reliability, with families describing regular updates, compassionate bedside presence, and a capacity to coordinate care across medical and daily living needs. The dining, cleanliness, and daily programming - ranging from crafts and games to local excursions - contribute to a sense of purpose and belonging that families cite as a core strength. The facility's environment - modern, clean, beautifully decorated - reinforces the impression of a premium, cruise-ship-on-land experience that many families find reassuring.

Beyond individual staff, the broader memory care ecosystem earns high marks: a well-rounded calendar of activities that includes social outings, creative outlets, and purposeful tasks, plus accessible nursing and medical touchpoints that make families feel their loved ones are seen and attended to. Several reviews highlight how caregivers take the time to know residents' preferences and routines, enabling more personalized care plans and smoother transitions for families during stressful periods. The combination of attentive leadership in memory care and a visibly active, well-staffed community creates a protective sense of safety, which is hard to replicate in other settings.

However, the downsides cannot be dismissed. A subset of reviews portrays a troubling contrast - claims of reckless medication changes, perceived neglect, and communications that fall short of expectations. Some families describe a disconnect between front-line care and administrative assurances, with accusations of "lip service" and unprofessional behavior that undermine trust. The most consequential concern linked to these accounts is the potential impact on a resident's safety, autonomy, and dignity, a reminder that experiences can diverge sharply within the same building.

In practice, these competing realities suggest a clear path for decision-making. Investigate thoroughly: tour the memory care neighborhoods with a specific eye toward staffing ratios during different shifts; meet the care team, including Ebony, Lisa, and other direct-care leaders, and request a walk-through of standard care plans, incident reporting, and how changes in medical therapy are reviewed and justified. Ask for recent references and a transparent pricing breakdown that outlines what increases may occur when ownership changes, and confirm what supports are included or excluded in monthly fees. Consider visiting competing memory care communities in the area to benchmark programming, staffing, and cost, especially if price stability is a non-negotiable criterion.

Overall, The Azure of Palm Coast/Sancerre Palm Coast delivers a compelling combination of beauty, robust memory care programming, and staff-driven warmth that many families value highly. When the priority is an upscale setting with enthusiastic, engaged caregivers who treat residents as family, this community often rises to the top. But for families with deep concern about governance, consistency of care, and predictable pricing, it is essential to weigh the risk of variability against the extraordinary care experiences that appear in the majority of positive accounts. The prudent course is a candid, hands-on evaluation that confirms the current leadership's reliability, the true day-to-day care quality, and a transparent financial plan before making a long-term commitment.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Azure Of Palm Coast is a memory care assisted living community located in Palm Coast, Florida. Our community is dedicated to providing personalized care and support for individuals with memory impairments, such as dementia or Alzheimer's disease.

Residents at The Azure Of Palm Coast enjoy a range of amenities designed to enhance their quality of life. Each apartment is fully furnished and includes cable or satellite TV, a kitchenette, and Wi-Fi or high-speed internet access. Housekeeping services ensure that the living environment remains clean and tidy, while move-in coordination assists residents in comfortably settling into their new home. Outdoor spaces and gardens allow residents to enjoy fresh air and natural surroundings.

Our caring staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their required medications on time. Coordination with health care providers ensures comprehensive care for each resident's specific needs.

At The Azure Of Palm Coast, we understand the importance of nutrition for overall health and well-being. Our dining services accommodate special dietary restrictions to provide delicious and nutritious meals for all residents.

Engaging activities are an integral part of life at our community. Residents can participate in resident-run activities as well as scheduled daily activities designed to promote socialization, cognitive stimulation, and physical well-being.

Conveniently located near various amenities, The Azure Of Palm Coast offers easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation services, and hospitals.

In summary, The Azure Of Palm Coast is a premier memory care assisted living community that provides personalized care in a comfortable and supportive environment. We strive to enhance the quality of life for our residents by offering comprehensive care services along with engaging activities and convenient access to nearby amenities.

Nearby Places of Interest

Restaurants

  • Dominic's Deli & Eatery (0 miles)
  • Mamaling Asian Street Food (0.1 miles)
  • Subway (0.2 miles)
  • Steak 'n Shake (0.3 miles)
  • Taco Bell (0.4 miles)
  • Joe's NY Pizza & Pasta (0.4 miles)
  • Chick-Fil-A (0.4 miles)

Pharmacies

  • Winn-Dixie (0.1 miles)
  • ONE Pharmacy (0.3 miles)
  • Walgreens (0.3 miles)
  • Epic Pharmacies (0.3 miles)
  • Palm Coast Pharmacy (0.3 miles)
  • Ratner Store Albertsons At Palm Coast (0.5 miles)
  • CVS Pharmacy (0.6 miles)

Physicians

  • San Augustin Eye Foundation - William J Oktavec MD (0.1 miles)
  • Florida Hospital Flagler Prompt Care (0.1 miles)
  • Cypress Point Oral Surgery and Dental Implants (0.3 miles)
  • Skin Dermatology and Cosmetic Services (0.3 miles)
  • Anastasia Medical Group Palm Coast (0.3 miles)
  • Palm Coast Primary Care (0.3 miles)
  • Advanced Dermatology & Cosmetic Surgery (0.4 miles)

Places of Worship

  • St Elizabeth Ann Seton Catholic Church (0.3 miles)
  • Chabad of Palm Coast (0.3 miles)
  • Adventist Health (0.4 miles)
  • Temple Beth Shalom At Palm Coast (0.6 miles)
  • Christ Lutheran Church Palm Coast (0.6 miles)
  • Parkview Baptist Church (2 miles)
  • Palm Coast Bible Church (2.3 miles)

Hospitals

  • Flagler Hospital (0.3 miles)
  • DocMJ (1 miles)

Cafes

  • Delicias of Portugal Bakery (0.9 miles)
  • Metro Diner (1.2 miles)
  • Starbucks (1.3 miles)

Parks

  • Belle Terre Park (1.3 miles)
  • Indian Trails Sports Complex (2.2 miles)

Transportation

  • Alliance Taxi & Shuttle Service (1.4 miles)

Frequently Asked Questions

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