HarborChase of Dr. Phillips, an ECC licensed Community Costs & Pricing
HarborChase of Dr. Phillips, an ECC licensed community, offers a range of accommodations with pricing that reflects its premium services and amenities. For a one-bedroom unit, residents can expect to pay $5,000 per month, which is notably higher than the average costs in Orange County ($3,903) and throughout Florida ($3,864). The two-bedroom option is priced at $5,895, exceeding both the county average of $4,577 and the state average of $4,711. The studio units are particularly distinctive with a monthly rate of $6,995, significantly surpassing the local price point of $4,288 and the state average of $3,823. These figures illustrate HarborChase's commitment to providing a supportive environment tailored for enhanced living experiences while also highlighting its positioning as a premium choice among senior care options in the region.
| Floor plans | HarborChase of Dr. Phillips, an ECC licensed Community | Orange County | Florida |
|---|
| 1 Bedroom | $5,000 | $3,903 | $3,864 |
| 2 Bedrooms | $5,895 | $4,577 | $4,711 |
| Studio | $6,995 | $4,288 | $3,823 |
Overall Review of HarborChase of Dr. Phillips, an ECC licensed Community
differentiator
16 reviews mention this
Dining and chef-led meals
Dining quality is a frequent standout in resident and family feedback.
Many reviewers describe the food as a strong point, often praising taste, presentation, and consistency across meals. Several also mention a restaurant-style dining experience that feels more upscale than typical senior dining. A number of families highlight that their loved ones look forward to dining and enjoy specific menu items. Overall, the community’s chef-driven meal experience comes up repeatedly alongside positive comments about the dining room setting.
common
20 reviews mention this
Warm, attentive care teams
Families frequently describe staff as caring, responsive, and professional.
Across multiple reviews, residents and families praise staff for being warm, friendly, and attentive, including caregivers and nurses. Reviewers also mention communication and follow-through, such as staff calling with updates or helping families coordinate next steps when needs change. In several accounts, teams are described as making transitions easier and handling day-of logistics during move-in or care adjustments. While some reviews express serious concerns about care and responsiveness, positive experiences with caregiving and professionalism are also a major theme.
common
10 reviews mention this
Activities that keep residents engaged
Activities and entertainment are commonly mentioned as part of daily life.
Reviewers often cite entertainment and activities as a reason their loved ones enjoy staying engaged, including music, themed events, and outings. Some families specifically connect the activities program to their loved one’s interests, describing support for participation and getting residents out and involved. The community also offers a broad mix of activities, including on-site and off-site options. Together, the feedback portrays an environment with regular opportunities to do things beyond just meals and routines.
caveat
5 reviews mention this
Security and memory care concerns
Several reviews raise serious safety and care-quality concerns.
A handful of reviews describe issues related to resident safety, including incidents where someone was able to enter the facility and assault a resident, along with dissatisfaction about follow-up explanations. Other accounts focus on memory care, including claims of neglect, abuse, and inadequate monitoring, as well as concerns about aggressive behavior not being properly addressed. At the same time, some reviewers report positive memory care experiences and improvements after leadership changes, so opinions are mixed. Overall, safety and memory care quality are the most prominent areas where criticism shows up.
caveat
8 reviews mention this
High cost and communication friction
Multiple reviewers say the community is expensive and not always easy to deal with.
Several reviewers describe the pricing as high compared with other options in the area, with some noting they were priced out or turned off by the cost. Alongside that, some families report difficulty getting timely responses and updates, including frustration with communication and follow-through. Others say they eventually received updates after escalations, which suggests service can vary by situation and timing. Taken together, the reviews point to cost pressure and occasional gaps in communication.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
1-bedroom apartments
Assisted Living
Independent Living
Memory Care
Activities off-site
Air-conditioning
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fireplaces
Full kitchen
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Swimming pool / hot tub
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Orlando International (11 miles away)
Transportation & parking
Ambulatory care
Diabetic care
High acuity care
Incontinence care
Medication management
Gluten-free
Art classes
Cooking classes
Day trips and outings
Educational speakers / life long learning
Fitness programs
Happy hour
Karaoke
Live dance or theater performances
Live musical performances
Live well programs
Wine tasting
English
Comprehensive care options and abundant amenities, including memory care and a pet-friendly environment.
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