Orchard Ridge

4927 Voorhees Road, New Port Richey, FL 34653

For more information about senior living options: (844) 490-3973

2.8 from 19 reviews
5 stars
3
4 stars
5
3 stars
2
2 stars
3
1 stars
6

Assisted Living Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Orchid Cove at New Port Richey is good and the management is fair.
  • pro The father of one reviewer was well cared for at Orchard Ridge and the staff worked extremely hard and loved him.
  • pro The rooms at Orchard Ridge were comfortable and the staff was caring and respectful, according to one resident.
  • pro One reviewer found the staff at Orchid Ridge to be very caring and respectful, and the rooms were comfortable.
  • pro The staff at Orchard Ridge were described as hard-working and genuinely caring by a retired nurse.

Cons

  • pro The room was filthy and disgusting, with a bathroom covered in urine and feces.
  • pro The staff was rude and didn't care about the patient's medical needs.
  • pro The public shower area was filthy and poorly lit, resembling a horror movie scene.
  • pro The patient felt like they might die from infection due to the unsanitary conditions.
  • pro The food served was described as foul slop and not suitable for proper nutrition.
  • pro The patient's belongings were at risk of theft according to their roommate.
  • pro It took an hour for the nurse to respond to chest pains, despite the urgency of the situation.
  • pro The facility was referred to as a "house of horrors" that needed an overhaul by outside help.
  • pro Staff members were rough and caused pain during bathing, leading to skin issues in elderly patients.
  • pro Patients dealing with ulcers or infections were not improving or getting worse under the care provided.
  • pro Patients' eyeglasses were left dirty even when complaints were made about visibility issues.
  • pro Staff members were observed manhandling and hurting patients during bathing procedures.
  • pro There were instances where no staff member could be found on the floor because they were on break.
  • pro The facility was described as short-staffed, resulting in inadequate care for the residents.
  • pro The food quality was described as terrible, leading to reliance on outside food delivery services by patients' families.
  • pro There were restrictions on gym usage and limited exercise options due to COVID-19 regulations, negatively impacting rehabilitation efforts.
  • pro Shortage of linen and towels led to daily sponge baths at the sink instead of proper hygiene practices.
  • pro A lack of response or meaningful action from management when addressing concerns about patient abuse and neglect was noted.

Review

Orchid Cove at New Port Richey, a nursing home facility with approximately 120 beds, has received mixed reviews from residents and their families. While some have praised the cleanliness of the facility and the dedication of the staff, others have expressed deep dissatisfaction with the level of care provided.

One former resident, who underwent toe amp surgery and was recovering from an IV infection, described their initial experience as nightmarish. They claimed that the room was filthy and disgusting, while the food served was described as "foul slop." They also mentioned encountering a bathroom covered in urine and feces. Moreover, they felt unsafe due to their roommate's warnings about potential theft. According to this reviewer, the medical staff showed little concern for their needs, while the public shower area was dirty and poorly lit.

However, not all experiences were negative. Another resident appreciated the clean environment at Orchid Cove and acknowledged that they offered a range of services from skilled nursing to independent living. Although they admitted that the food was not gourmet quality, they found it adequate given the circumstances. They also commended the staff for being good overall.

In stark contrast to these positive remarks, another family member detailed what can only be described as severe neglect and abuse within this facility. They claimed to have witnessed staff members being rough when bathing patients who were clearly in pain or protesting. The reviewer also complained about language barriers between non-English speaking staff and English-speaking patients. Additionally, they reported cases of worsening ulcers and infections among patients who were not receiving proper care. This individual raised concerns about patient safety and suggested that legal action would be taken.

On a different note, yet another family member expressed gratitude towards Orchid Cove for caring for their father during difficult times. They praised the hardworking staff who showed genuine love for their father while acknowledging that contacting them could sometimes be challenging due to high workloads caused by the pandemic.

Other reviewers outlined specific issues they encountered during their stay. One individual mentioned encountering a roach in their room, only to be dismissed by an aide who refused to address the issue. They also criticized the shortage of staff and inadequate exercise options due to COVID-19 restrictions. Another former resident praised the caring and respectful nature of the staff but criticized the subpar quality of the food. Overall, they believed that with improvements in management and staffing, Orchid Cove could fulfill its potential.

Interestingly, a retired nurse who was a resident at Orchard Ridge for 23 days had a positive experience. They found the staff caring and respectful while also praising the comfort of the rooms.

In conclusion, Orchid Cove at New Port Richey has received mixed reviews, ranging from reports of neglect and abuse to expressions of gratitude for attentive care. Concerns about cleanliness, staffing levels, language barriers, and inappropriate behavior towards patients have been raised by several reviewers. On the other hand, some individuals appreciated the efforts made by certain staff members and found comfort in their accommodations. It is clear that there are areas for improvement within this facility in order to provide consistent high-quality care for all residents.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tampa International (20 miles away) Tampa International (20 miles away)
  • St. Petersburg-Clearwater International (22 miles away) St. Petersburg-Clearwater International (22 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Orchard Ridge in New Port Richey, FL is a skilled nursing facility that offers a range of care services to meet the needs of its residents. The facility provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff at Orchard Ridge also works closely with healthcare providers to ensure comprehensive and coordinated care for each resident.

The community offers various amenities to enhance the comfort and convenience of its residents. Each unit is fully furnished and includes cable or satellite TV, a kitchenette, and telephone services. Residents can enjoy the outdoors in the garden or outdoor spaces provided by the facility. Wi-Fi/high-speed internet is also available for staying connected with loved ones and accessing online resources.

Orchard Ridge places great importance on nutrition and dining options. Special dietary restrictions are accommodated to ensure that each resident receives meals that suit their needs. Meal preparation and service are provided to ensure that residents receive balanced meals throughout the day.

In terms of activities, Orchard Ridge offers scheduled daily activities to keep residents engaged and entertained. These include various recreational, social, and wellness programs designed to promote mental well-being. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and a hospital located nearby for easy access to additional services.

With its range of care services, amenities, dining options, and activities offered both within the community and nearby locations, Orchard Ridge provides a comfortable assisted living environment for individuals seeking support in New Port Richey, FL.

Nearby Places of Interest

Physicians

  • All Children's Specialty Care (0.9 miles)
  • Meadow Lane Surgery Center (1.1 miles)
  • Agarwal Usha MD (1.2 miles)
  • Ramappa Renuka MD (1.2 miles)
  • Sanchez Norma MD (1.4 miles)
  • Vein & Vascular Institute (1.5 miles)
  • Gulf Coast Primary Care (1.7 miles)

Restaurants

  • Papa John's Pizza (1.1 miles)
  • McDonald's (1.1 miles)
  • Checkers (1.2 miles)
  • Wendy's (1.3 miles)
  • McDonald's (1.5 miles)
  • Cracker Barrel (1.6 miles)
  • Fitzgerald's (1.6 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.1 miles)
  • Winn-Dixie (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3.3 miles)

Parks

  • Jay B Starkey Wilderness Park (1.8 miles)
  • Cunningham Park (5.7 miles)

Cafes

  • Starbucks (2.3 miles)
  • Panera Bread (3 miles)
  • Panera Bread (4.4 miles)
  • Starbucks (6.2 miles)

Places of Worship

  • Metropolitan Ministries (2.7 miles)

Hospitals

  • Medical Center Of Trinity (3.3 miles)

Transportation

  • U-Haul Moving & Storage (5.3 miles)

Frequently Asked Questions

Where is Orchard Ridge?

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