The Gardens At Liberty Park

Pros

• Residents at The Collier at Naples feel happy and well-cared-for in their new home.
• The staff is friendly, attentive, and dedicated to accommodating the needs of the residents.
• The facility is clean and beautifully maintained, providing a pleasant environment for residents.
• Nursing and therapy services received high praise for their excellent care and support.
• Many families would recommend The Collier at Naples based on their positive experiences so far.
• Residents enjoy participating in various activities offered by the community.
• The layout of the rooms and facilities contributes to a comfortable living experience for residents.
• Positive interactions with staff lead to a satisfying experience for both residents and their families.
• The community provides nourishing meals that many residents appreciate.
• Families have found peace of mind knowing their loved ones are happy in this environment.

Cons

• The Collier's non-disclosure of alcohol regulations left residents feeling restricted and frustrated.
• Aide response times often exceeded the promised 7 to 12 minutes, with wait times reaching 15 to 20 minutes.
• Higher management was difficult to communicate with and unresponsive to concerns raised by families.
• Some staff members lacked adequate training in handling dementia patients, leading to inadequate care.
• Residents reported a lack of engaging activities and poor planning for outings, resulting in disappointment.
• The food offerings were criticized for being low in flavor and variety, particularly for those needing specific dietary options.
• Billing issues created frustration among families who found the staff unresponsive regarding financial concerns.
• Several reviewers mentioned an eerie quietness in the facility, which made them uncomfortable about resident engagement.
• There were complaints regarding the frequency of cost increases for care services without adequate justification.
• Staff friendliness did not compensate for perceived understaffing and inadequate activity programming within the community.

Review

The Collier at Naples, a community designed for assisted living, has garnered a variety of reviews that highlight both positive experiences and notable concerns among residents and their families. A frequent theme in feedback revolves around the quality of care provided. Many families expressed satisfaction with the attentiveness of the staff and the overall management of health issues. Reviews indicated that nursing and therapy services were particularly commendable, with several residents noting the effectiveness of physical therapy sessions and the professionalism exhibited by nurse practitioners who acted as primary care providers.

However, despite these positive remarks regarding healthcare services, some family members voiced concerns about staffing levels, which occasionally felt inadequate. Issues such as delayed response times for aide assistance often extended beyond the promised 7 to 12 minutes, reaching 15 to 20 minutes in some cases. Moreover, complaints arose concerning communication challenges with management; many families reported difficulties in reaching higher-ups when they had queries or needed support. Some noted that responses from management were slow or non-existent, which left them feeling frustrated during already challenging transitions.

Another contentious subject was related to activities offered within the facility. While some families appreciated scheduled activities and found their loved ones generally engaged, others felt there was a lack of diversity and creativity in programming. Several reviewers expressed disappointment over limited options for entertainment, citing examples like unappealing happy hours where residents had to provide their own beverages instead of being served by staff. A few noted that certain proposed outings resulted in logistical failures due to inadequate planning—like visiting a museum on a day it was closed—which diminished resident engagement opportunities.

Food quality also emerged as an area needing improvement across various reviews. Though some respondents praised meals as nourishing and adequate, others suggested that while meals met basic needs, they lacked taste and variety. Specific dietary preferences were not always accommodated effectively; one reviewer mentioned a need for low-fat options that remained largely unmet throughout their stay. Increased meal prices added to dissatisfaction; several accounts mentioned unexpected cost hikes just months into residency—a source of frustration for families trying to navigate fixed budgets while caring for loved ones at The Collier.

The physical environment received mixed reviews too—while many highlighted the beauty and cleanliness of the facility alongside peaceful walking areas amid natural surroundings, others found aspects like noise pollution from nearby air traffic disruptive to residents’ well-being. Reviewers commented on occasional odors present within common areas that raised questions about maintenance protocol or sanitation practices.

In summary, The Collier at Naples presents itself as an appealing option for assisted living but is met with varied experiences from its residents and their families. While personal care services stand out positively and staff friendliness is frequently celebrated—a crucial factor in such sensitive environments—the organization does face significant challenges concerning timely assistance, engaging activities, effective communication with management regarding resident concerns, food quality consistency, pricing transparency over time frames visible within contracts agreed upon prior to moving in—all pivotal elements in ensuring quality life experience for its inhabitants during increasingly critical stages of life transition.

This part of Naples, Florida offers a convenient and bustling area with a variety of amenities within close proximity. There are several cafes, pharmacies, restaurants, hospitals, physicians' offices, parks, transportation options, and places of worship all easily accessible within a few miles. The presence of well-known chains such as Starbucks, CVS Pharmacy, and McDonald's provide convenience and familiarity for daily needs. Additionally, the nearby healthcare facilities like Med Center One-Streetsboro and University Hospitals offer peace of mind for senior residents. The parks in the vicinity offer opportunities for outdoor activities and relaxation. Overall, this area presents a lively yet practical option for seniors seeking a comfortable and well-equipped living environment in Naples.

Cafes

• Starbucks (0.9 miles)
• Starbucks (4 miles)
• Starbucks (7.6 miles)
• Nervous Dog Coffee Bar (8 miles)
• Starbucks (8.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (2 miles)
• Marc's Stores (3.8 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4 miles)
• Discount Drug Mart (4.4 miles)
• CVS Health Region Business Office (4.5 miles)

Restaurants

• Burger King (1.4 miles)
• Wild Eagle Steak & Saloon Streetsboro (1.5 miles)
• McDonald's (1.6 miles)
• Arby's (1.7 miles)
• Pulp Juice & Smoothie (1.8 miles)
• Dq Grill & Chill (1.8 miles)
• Bob Evans (1.8 miles)

Hospitals

• Med Center One-Streetsboro (1.7 miles)
• Assurance Health Hudson (6.4 miles)
• Akron Children's Hospital Urgent Care (6.8 miles)
• University Hospitals (8.4 miles)
• Cleveland Clinic (8.7 miles)

Physicians

• Crystal Clinic Orthopaedic Center (1.7 miles)
• Primary Care Assoc-Northeast (1.8 miles)
• Gary Milkovich Co. (1.8 miles)
• James W. Tomko OD (3.8 miles)
• The Spine And Pain Institute Hudson (4.2 miles)
• Cleveland Clinic Internal Medicine (4.2 miles)
• UH Rainbow Childrens Medical Group (4.7 miles)

Parks

• Hudson Springs Park (2.1 miles)
• Middleton Park (4.4 miles)
• Towner's Woods (6.9 miles)
• Solon Community Park (8.6 miles)

Transportation

• U-Haul Moving & Storage (2.6 miles)
• Parta Stop 866 (8.2 miles)

Places of Worship

• Aurora United Methodist Church (4.3 miles)
• United Methodist Church of Kent (7.7 miles)
• Holy Family Catholic Parish Stow Ohio (8.2 miles)
• Macedonia Commons (8.4 miles)