Neulife Neurological Services in Mount Dora, FL

2725 Robie Avenue, Mount Dora, FL 32757

For more information about senior living options: (844) 490-3973

4.2 from 38 reviews
5 stars
29
4 stars
1
3 stars
1
2 stars
0
1 stars
7

Assisted Living Board and Care Home

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    Overall Review of Neulife Neurological Services

    Pros

    • pro The facility is outstanding.
    • pro The staff work well with clients.
    • pro The facility is well kept.
    • pro The activity department is awesome.
    • pro The therapy department is fabulous.
    • pro Felicia is an outstanding staff member.
    • pro Felicia goes above and beyond for her patients, providing exceptional care and creating a warm, uplifting environment.
    • pro Felicia pays attention to the little things that make a big difference.
    • pro Felicia has taken time to paint nails and straighten hair for patients, small gestures that help them feel more like themselves.
    • pro Her compassion, positivity, and dedication make patients' stays more comfortable.
    • pro The facility is well-kept, and the therapy staff are hands-on and kind.
    • pro Family members are kept in the loop, and visiting hours are reasonable.
    • pro The staff are amazing; therapy is progressive; the rooms are beautiful; the facility is highly recommended.
    • pro The campus is beautiful, a relaxing bucolic setting with amazing people.
    • pro NeuLife and its staff are amazing.
    • pro The staff take the time to get to know every patient and their families and work together to achieve the best possible outcomes.

    Cons

    • pro There was no regularly present physician on site, and the doctor was described as rude and uncaring.
    • pro The facility lacked an in-house wound care team, often sending patients to external hospitals for wound care.
    • pro Executive management was criticized for being money-driven and paying little attention to patient care.
    • pro Maintenance staff reportedly boxed up a patient's belongings and some equipment went missing.
    • pro Room charts were frequently two days behind, with outdated caregiver information.
    • pro Family visitation was restricted for two months, preventing contact during care.
    • pro Staff were described as insensitive and unprofessional, with negative remarks about the facility being a "ghost town" at night and about deaths there.
    • pro Therapy was not offered on weekends, creating long gaps in rehabilitation.
    • pro A patient's clothes were lost and dentures were given to the wrong person, leading to extra costs.
    • pro Hygiene and cleanliness concerns were raised, with a patient reportedly developing pneumonia while in care.

    Review

    NeuLife Neurological Services in Mount Dora is best suited for adults who need intensive post-acute rehabilitation after brain injury, spinal cord injury, or major trauma, and who will thrive in a setting where a multidisciplinary team actively collaborates on a recovery plan. The program is unmistakably oriented toward progress through hands-on therapy, with a focus on progressive therapy approaches, clear step-by-step explanations, and regular family communication. The environment supports meaningful gains through a combination of skilled therapists, compassionate nursing, and a campus that feels welcoming and homelike, with spacious rooms and engaging activity options that help patients reclaim daily life.

    Those who should scrutinize alternatives are cases requiring unwavering physician presence, robust in-house wound care, or highly consistent administrative reliability. Several accounts raise questions about long-term medical oversight and the management structure at the top, which can influence how quickly problems are addressed or how smoothly transitions to the next level of care occur. Families dealing with repeated lapses in logistics - such as lost belongings or misfiled records - or who prioritize uninterrupted therapy seven days a week may find other facilities offer more predictable operations and a tighter governance framework. For patients needing intensive, round-the-clock medical management beyond rehabilitation needs, alternatives may prove more reassuring.

    The strongest positives center on the therapy ecosystem and the personal warmth of the staff. The rehabilitation team is described as hands-on, knowledgeable, and relentlessly focused on patient progress, with therapists who tailor plans and explain each step. Patients repeatedly emphasize the impact of dedicated clinicians who build rapport, celebrate small victories, and extend care beyond therapy sessions - staff members who stay late for explanations, engage families, and foster a hopeful atmosphere. The care culture extends beyond clinical tasks; staff members are lauded for kindness, attentiveness, and small acts of compassion that help patients feel more like themselves during challenging recoveries.

    Real-world outcomes reinforce the favorable impression: numerous anecdotes describe marked functional gains, from improved range of motion to walking again within a few months, underscoring the facility's capacity for meaningful rehabilitation. The campus ambiance - described as resort-like and peaceful - contributes to a sense of well-being that can support motivation and participation in therapy. Family members often highlight individuals who stood out for exceptional service, such as receptionists who anticipate needs, nurses who maintain comfort, and therapists who personalize care. The overall experience for many families is one of trust and gratitude for the improvements witnessed in a relatively short period.

    However, the record is not without cautions. A subset of reviews points to management-related concerns that affect consistency and transparency, including gaps in communication and problems with administrative processes. There are accounts of hygiene lapses and procedural gaps that left families feeling overlooked during difficult times, as well as specific incidents involving lost belongings or mismatched equipment. A few reviews describe limited weekend therapy and a perceived lack of in-house medical oversight, which can be a meaningful constraint for patients who require continuous medical attention or more robust wound-care protocols. These caveats are meaningful when weighing the decision, particularly for those whose expectations hinge on flawless execution and seamless daily operations.

    In the end, NeuLife stands out for families seeking aggressive, outcome-driven rehab delivered by a genuinely caring team in a comfortable, homey setting. The decisive factor rests on whether the current leadership and operations can consistently deliver the level of reliability and 24/7 medical coordination that some residents require. For those who can verify steady governance, clear wound-care pathways, and a concrete plan for weekend therapy, NeuLife offers a compelling opportunity to regain mobility, independence, and confidence. For others evaluating alternatives, facilities with more predictable medical oversight and tighter administrative discipline may better align with needs and risk tolerance.

    Features

    Housing

    • 16 resident community capacity 16 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Neulife Neurological Services in Mount Dora, FL is a board and care home that offers specialized care for individuals with neurological conditions. The community provides a comfortable and fully furnished living environment with amenities including a dining room, garden, housekeeping services, and outdoor space. Residents can stay connected with telephone and Wi-Fi/high-speed internet access.

    The dedicated staff at Neulife Neurological Services provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure personalized care. Special attention is given to those with diabetes through meal planning and medication management. The community accommodates special dietary restrictions and offers transportation arrangements for medical appointments.

    Residents can enjoy various scheduled daily activities within the community. Additionally, there are multiple nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters for residents to visit.

    Neulife Neurological Services in Mount Dora prioritizes the well-being of its residents by providing comprehensive care services in a warm and welcoming environment.

    Nearby Places of Interest

    Places of Worship

    • St Patrick Catholic Church of Mt Dora (0.9 miles)
    • First Baptist Church of Mount Dora (1.2 miles)
    • First United Methodist Church (1.7 miles)
    • First Church Kidz (5.7 miles)
    • Grace Pointe Church (6.9 miles)
    • Victory Church (8.2 miles)

    Restaurants

    • Jeremiah's (1.4 miles)
    • WAVE Asian Bistro & Sushi (1.7 miles)
    • The Frog And Monkey (1.8 miles)
    • The Bavarian Haus (1.9 miles)
    • McDonald's (2.8 miles)
    • Five Guys Burgers & Fries (2.9 miles)
    • China Wok (3.5 miles)

    Parks

    • Donnelly Park (1.8 miles)
    • Trimble Park (2.8 miles)
    • Eustis Lake Walk (6.3 miles)
    • Trout Lake Nature (6.9 miles)
    • Kelly Park (7.3 miles)
    • Lake Idamere Park (8.2 miles)

    Physicians

    • Jack - Jack Cassell Cassell MD (1.9 miles)
    • Lakeview Internal Medicine PA (3 miles)
    • Dermatology Group PA (3.5 miles)
    • Mid Florida Eye Center (3.6 miles)
    • Keith C Charles (3.6 miles)
    • Gregory J Panzo (3.6 miles)
    • Adult Medicine of Lake County (4.3 miles)

    Pharmacies

    • Walgreens (2.8 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (5 miles)
    • Lake Pharmacy (6.4 miles)
    • Walgreens (6.7 miles)
    • Winn-Dixie (6.7 miles)
    • Winn-Dixie (7.2 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Starbucks (5.6 miles)

    Theaters

    • Epic Theatres (3.7 miles)

    Hospitals

    • AdventHealth Waterman (6.2 miles)
    • Florida Hospital Waterman (6.2 miles)

    Transportation

    • Orlando Country Airport (X04) (6.4 miles)

    Frequently Asked Questions

    Where is Neulife Neurological Services?

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