Angels Around You Home Care in Mount Dora, FL

Pros

• Ashley went above and beyond to help with dad's care, and the family was grateful.
• Ashley handled everything with professionalism and compassion.
• The caregivers were extremely caring and supportive.
• The team took amazing care of their mom during a difficult time, and the caregivers were warm and friendly.
• The company is professionally run and hires really good people to take care of loved ones.
• Angels Around You Home Care is a gem.
• Dr. Raj and his staff are wonderful, quick to respond, and flexible.
• The scheduling is flexible and allows shorter visits when needed.
• The staff at Angels Around You Home Care are polite, friendly, and respectful.
• They provided caregivers on very short notice and were helpful in caregiving needs.

Cons

• The reviewer calls Angels Home Care the worst company they have ever worked for, claiming they do not care about clients' well-being.
• They allege the company lies to cover its behinds and blames caregivers when concerns are raised.
• Ashley is described as sarcastic, rude, and unprofessional, with accusations of backstabbing.
• Amber is accused of pretending not to know what's going on, implying deceit.
• The reviewer contends the company lies about having many clients while there is barely any work.
• They claim they faced workplace retaliation for reporting neglect of a client.
• They would never recommend this company to anyone.
• They describe an unannounced visit by the manager Ashley as unprofessional, including rude behavior, rolling eyes, and shouting at the client.
• They say the staff did not know how to perform basic tasks, such as emptying a catheter.

Review

Angels Around You Home Care in Mount Dora is best suited for families that need flexible, in-home assistance with an elderly relative and prioritize rapid response, warm interpersonal care, and a partnership with an agency that will adapt as needs change. The reviews consistently highlight a strong ability to mobilize quickly, accommodate short-notice needs, and assemble a care team that can begin work fast during hospital discharges or sudden declines. The presence of clinical know-how and dedicated leadership - owners and staff who coordinate assessments, bring in CNAs or RNs when helpful, and stay accessible for adjustments - creates a foundation that works well when a loved one benefits from companionship, light housekeeping, errands, and basic medical-support tasks performed in the home. For families navigating dementia challenges or transitions home from medical events, the agency's responsiveness and hands-on approach are especially valuable.

Those who should consider alternatives are clear in the pattern of concerns that recur in the feedback. If guaranteed consistency - having the same caregiver(s) every week, on the same days, without variability - is nonnegotiable, this agency may deliver uneven alignment of staff across weeks. Several reviews note caregiver turnover and scheduling variability, with families wanting steadier matchups, especially for loved ones with dementia who rely on familiar routines. Additionally, professionals who require rigid professional boundaries and faultless office communication may find the mix of praise for personal warmth and occasional billing or coordination hiccups frustrating. When medical complexity grows (eg, catheter care, lifting needs, or 24/7 supervision), or when significant costs become a deciding factor, alternatives with deeper hospital-to-home continuity or more standardized medical oversight could be preferable.

The strongest pros - compassionate caregivers, practical help around the home, and highly responsive coordination - often offset the main drawbacks for many families. Caregivers are repeatedly described as gentle, patient, and capable, with offices that facilitate last-minute changes and quick care team rotations when a caregiver is not a fit. The ability to schedule shorter, non-traditional blocks of care and to blend companionship, light housekeeping, and basic medical support into one plan is a practical advantage for budgets that must scale with need. The presence of clinical staff involvement and direct access to the owners for planning and problem-solving adds credibility and confidence, particularly during crisis moments or complex care transitions. For situations where a loved one needs a flexible ally more than a rigid schedule, these strengths are meaningful.

Still, the cons carry weight and should be weighed against the positives. Office management inconsistencies and occasional communication delays arise in several reviews, suggesting that families should enter with explicit expectations and a defined line of escalation. Language differences among some caregivers and varying levels of hands-on training - such as lifting limitations without hoyer lift assistance or catheter care gaps - underscore the importance of pre-qualification and clear competency checks. The price point is not trivial, and for families weighing alternatives such as full-time memory-care supports or more predictable private-duty options, cost and the guarantee of consistent staffing will be decisive factors. Prospective clients must probe for caregiver qualifications, training specifics, and a confirmed caregiver roster before committing.

When approached with clear guardrails, the agency's advantages can be leveraged into a workable, person-centered plan. The combination of responsive leadership, compassionate caregivers, and flexible scheduling addresses urgent needs effectively and supports families during difficult transitions. The key is to insist on concrete arrangements: a formal care plan with caregiver matching criteria, a predictable schedule, a defined escalation path for any concerns, and a transparent rate structure. A trial period is prudent to test compatibility, ensure comfort with the caregivers' skill set, and confirm that communication channels stay open. With these guardrails, the positives - quick deployment, personalized care, and attentive coordination - can translate into reliable, in-home support that sustains independence and peace of mind.

In the end, Angels Around You Home Care offers a practical, capable option for families seeking adaptable, in-home care with a strong emphasis on rapid responsiveness and humane support. It is well suited when flexibility and a hands-on, problem-solving approach align with the loved one's needs and the family's schedule and budget. Those who require unwavering, 24/7 consistency, perfectly matched caregivers, or highly specialized medical oversight may find alternatives more suitable. The recommended path is to begin with an in-home assessment, specify caregiver preferences, and establish a detailed care plan, then pilot the arrangement with a clear review cadence to ensure the relationship remains productive, respectful, and aligned with evolving needs.

Places of Worship

• St Patrick Catholic Church of Mt Dora (0.7 miles)
• First Baptist Church of Mount Dora (1.6 miles)
• First United Methodist Church (2 miles)
• First Church Kidz (6.2 miles)
• Grace Pointe Church (6.6 miles)

Parks

• Trimble Park (1.7 miles)
• Donnelly Park (2.1 miles)
• Eustis Lake Walk (6.8 miles)
• Lake Idamere Park (7.4 miles)
• Trout Lake Nature (7.5 miles)
• Kelly Park (7.7 miles)

Restaurants

• Jeremiah's (1.9 miles)
• WAVE Asian Bistro & Sushi (2 miles)
• The Frog And Monkey (2 miles)
• The Bavarian Haus (2.1 miles)
• McDonald's (3.5 miles)
• Five Guys Burgers & Fries (3.7 miles)
• Jersey Mike's (4 miles)

Physicians

• Jack - Jack Cassell Cassell MD (2.2 miles)
• Lakeview Internal Medicine PA (3.6 miles)
• Dermatology Group PA (3.9 miles)
• Mid Florida Eye Center (3.9 miles)
• Keith C Charles (4 miles)
• Gregory J Panzo (4 miles)
• Adult Medicine of Lake County (4.3 miles)

Pharmacies

• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (5.2 miles)
• Walgreens (6.5 miles)
• Winn-Dixie (6.5 miles)
• CVS Pharmacy (6.8 miles)
• Lake Pharmacy (6.9 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (5.6 miles)

Theaters

• Epic Theatres (3.9 miles)

Transportation

• Orlando Country Airport (X04) (5.7 miles)

Hospitals

• AdventHealth Waterman (6.1 miles)
• Florida Hospital Waterman (6.1 miles)