Angels Around You Home Care

Pros

• The staff is extremely helpful and understanding of individual situations, providing timely support.
• Caregivers are highly certified and demonstrate excellent skills in caring for clients.
• Families appreciate the flexibility in scheduling and the ability to change caregiver preferences as needed.
• The communication from the office staff is friendly, making it easy for families to express their needs.
• Clients feel a significant sense of security and companionship from the caregivers, enhancing their overall well-being.
• Many families commend the quality of care provided, recommending the service to others in need.
• The agency responds promptly to urgent requests for caregiving assistance, showcasing their commitment to service.
• Clients have expressed gratitude for accommodating care plans tailored to specific family needs.
• Staff members demonstrate kindness and patience while assisting clients with various tasks.
• Overall experiences indicate high satisfaction with both caregivers and management at Angels Around You Home Care.

Cons

• The office can be slow at times with billing insurance companies.
• Caregivers need better consistency as there were concerns about not having a reliable caregiver for those with dementia.
• The main caregiver initially assigned needed to leave earlier than desired, causing dissatisfaction with scheduling.
• There were issues with communication regarding the expectations of caregivers' tasks beyond direct patient care.
• Some caregivers did not perform household cleaning duties unless explicitly asked, leading to misunderstandings and unmet needs.
• Communication has become problematic over time, making it difficult for families to stay informed about caregiving matters.
• A caregiver made a remark that the workload was too much for the pay, which raised concerns about staff satisfaction and retention.

Review

The reviews for Angels Around You Home Care reflect a diverse range of experiences among clients and their families, illustrating the strengths and challenges associated with the service. A recurring theme is the high level of helpfulness exhibited by the staff. Many reviewers highlight that caregivers arrive in a timely manner, are highly qualified, and exhibit compassion while attending to the needs of their clients. One reviewer specifically praised both companions who came to assist their loved one—one being a registered nurse—indicating that such qualifications instilled confidence in the level of care provided.

Despite the praises for caregiver performance, some concerns emerged regarding communication with office staff—particularly in matters related to billing and scheduling. Several users remarked on slower responses when dealing with insurance issues or transitioning between caregivers. While most described interactions with care providers as overwhelmingly positive, there was an acknowledgment that communication could falter at times as caregiving needs evolved. This variability sometimes led to uncertainty about which caregiver would be serving, especially important for families dealing with conditions like dementia where familiarity can greatly influence comfort levels.

Flexibility in scheduling and crafting personalized care plans were noted as significant advantages of Angels Around You Home Care. Families appreciated these tailored arrangements, which allowed them to find solutions that worked within their existing routines and financial frameworks. For example, several families mentioned how accommodating the agency was when adjusting schedules or finding suitable caregivers based on specific requirements—including preferences for male or female caregivers. This adaptability appeared vital in maintaining consistent support during what is often a chaotic time for those providing elder care.

Feedback regarding caregiver duties highlighted both strengths and limitations inherent in staffing capabilities. Reviewers expressed satisfaction with how well caregivers managed essential household tasks like laundry and meal preparation; however, there were mentions of limitations concerning physical assistance—for instance, restrictions against lifting without appropriate equipment such as a Hoyer lift. Similarly, some reviewers noted that effective cleaning was sometimes compromised due to policies surrounding moving objects around the home; light dusting was commonly performed but heavier chores required more clarification upfront regarding expectations.

While many clients relayed deeply appreciative sentiments about having accessible caregiving support on short notice or during crises—accentuating how critical this responsiveness can be—it was also apparent that continuity of care remained an ongoing concern for several families. Instances where families experienced changes in staff frequency or quality made it challenging for certain individuals needing more stable relationships with caregivers—especially seniors living with cognitive impairments like dementia. Communication around this topic proved essential for ensuring everyone involved had clear expectations about what services would be rendered consistently over time.

In conclusion, overall sentiment towards Angels Around You Home Care tended overwhelmingly positive due to the caring demeanor displayed by staff members across various roles within the organization—from management down through support personnel providing direct care services at home. Clients were quick to endorse recommending these services based on personal experiences underscored by excellent caregiver rapport—and yet highlighted areas like administrative communication improvement strategies needed refinement moving forward if they want continued growth into becoming an even better resource for families navigating eldercare options today.

Places of Worship

• St Patrick Catholic Church of Mt Dora (0.7 miles)
• First Baptist Church of Mount Dora (1.6 miles)
• First United Methodist Church (2 miles)
• First Church Kidz (6.2 miles)
• Grace Pointe Church (6.6 miles)

Parks

• Trimble Park (1.7 miles)
• Donnelly Park (2.1 miles)
• Eustis Lake Walk (6.8 miles)
• Lake Idamere Park (7.4 miles)
• Trout Lake Nature (7.5 miles)
• Kelly Park (7.7 miles)

Restaurants

• Jeremiah's (1.9 miles)
• WAVE Asian Bistro & Sushi (2 miles)
• The Frog And Monkey (2 miles)
• The Bavarian Haus (2.1 miles)
• McDonald's (3.5 miles)
• Five Guys Burgers & Fries (3.7 miles)
• Jersey Mike's (4 miles)

Physicians

• Jack - Jack Cassell Cassell MD (2.2 miles)
• Lakeview Internal Medicine PA (3.6 miles)
• Dermatology Group PA (3.9 miles)
• Mid Florida Eye Center (3.9 miles)
• Keith C Charles (4 miles)
• Gregory J Panzo (4 miles)
• Adult Medicine of Lake County (4.3 miles)

Pharmacies

• Walgreens (3.5 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (5.2 miles)
• Walgreens (6.5 miles)
• Winn-Dixie (6.5 miles)
• CVS Pharmacy (6.8 miles)
• Lake Pharmacy (6.9 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (5.6 miles)

Theaters

• Epic Theatres (3.9 miles)

Transportation

• Orlando Country Airport (X04) (5.7 miles)

Hospitals

• AdventHealth Waterman (6.1 miles)
• Florida Hospital Waterman (6.1 miles)