348 Rockland Street, Lehigh Acres, FL 33972
For more information about senior living options: (844) 490-3973
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The staff are great and new residents feel welcome from day one. Activities are well organized and fun. Caregivers are empathetic and responsive. Families report that their loved ones feel safe, cared for, and loved. The facility is clean, offers many daily activities, three meals a day, and a happy atmosphere. Kiki and Liz are blessings; they are consistently helpful and responsive. The place is wonderful and highly recommendable. The team keeps residents happy while meeting their needs. Staff are welcoming, knowledgeable, and help residents integrate into a robust social life. The community is clean, bright, and beautifully maintained. There are always activities that keep residents engaged, socially connected, and mentally stimulated.
The reviewer noted that the facility does not accept Medicaid despite being listed on the AHCA list. They started messing with the resident's medications without the family's knowledge. After another week, the resident appeared totally zoned out, suggesting problematic medication management. The staff continuously called daily, complaining that the resident was not compliant with the rules. The reviewer described some staff as "spectacular sales persons, but not compassionate." They Baker Acted her and sent her to a psychiatric facility. The reviewer felt the process was not handled properly and that they would have moved her earlier if given the opportunity.Lehigh Acres Assisted Living emerges in these reflections as a place where warmth, dignity, and a sense of community are the daily rhythm. Across many experiences, families and visitors describe a setting that feels welcoming from day one, where staff greet residents with genuine kindness and a ready willingness to help. Several reviews emphasize that the facility, while not perfect in every aspect, consistently presents a positive atmosphere: the environment is described as clean and well cared for, and the overall mood is one of comfort and belonging. One reviewer notes that "great staff and our Mom felt very welcome on her first day," a sentiment echoed again and again by others who highlight how quickly residents and families settle in.
The backbone of these stories is the care team - empathetic, attentive, and responsive to individual needs. Reviewers repeatedly praise the staff for their patience and attentiveness, with many citing specific team members who have become reliable points of contact: Kiki and Liz are singled out by several families as blessings who consistently go above and beyond. The sentiment is not only about meeting basic needs but about fostering trust and security; many caregivers are described as long-tenured and deeply committed, contributing to a sense that residents are treated with dignity and respect every day. The Executive Director and other leadership are also recognized as caring and supportive, helping families feel confident and at peace about their loved ones' care.
The physical space and daily routine contribute to a welcoming quality as well. Reviewers frequently mention a clean, well-maintained facility that has recently undergone renovations, alongside a lively schedule of activities. There are three meals a day, plenty of daily activities, and a positive, social atmosphere that encourages participation without forcing it. Outdoor porches and comfortable gathering areas give residents opportunities to enjoy fresh air and conversation, whether or not they choose to join organized activities. In addition, the community's emphasis on social connection is reinforced by stories of residents who become part of a larger network of friends and neighbors within the home.
Beyond routine care, these accounts reveal a strong sense of family-centered support. For families facing the difficult decision of placing a loved one in assisted living, Lehigh Acres is portrayed as a place where their relative can feel safe, cared for, and valued. Several 95- and 96-year-old mothers are described as thriving in an environment that honors their dignity and supports their quality of life. Statements like "they made him feel safe, cared for, and loved" and "we have peace of mind knowing our loved one is not only safe but truly thriving" convey the emotional weight of choosing a home and the relief families feel when they observe consistent kindness and appropriate, attentive care.
There is also a record of community engagement and cross-generational connections that add texture to the experience. One reviewer recounts a meeting with a Great Dane named Romeo and their owner, visiting regularly to share smiles with residents; the staff welcomed these visits and even invited opportunities for room visits to connect with residents who could not join in the group setting. The facility's openness to external volunteers and partnerships is highlighted through praise for the staff's generosity and willingness to incorporate community activities - an example being the Westminster Friends and Flowers project, where volunteers hand-delivered fresh flower arrangements to brighten days at the facility. In these moments, the staff's hospitality and the residents' happiness radiate, underscoring a living, breathing sense of community.
Not every review is uniformly glowing, and there is a notable caution that tempers the otherwise overwhelmingly positive tone. One account addresses a difficult and troubling experience regarding medications and dementia care, describing a situation where medications were altered without consent, followed by a psychiatric transfer. The reviewer's fear and frustration are palpable, and the account serves as a stark reminder that sensitive matters like dementia care and medication management require vigilant oversight. This contrast within the feedback emphasizes that, while many families find comfort and joy in Lehigh Acres, there can be challenging episodes that prompt families to examine care practices closely and advocate for their loved ones. It also underlines the importance of ongoing communication and transparency between staff and families, especially when cognitive or behavioral health needs are involved.
Questions about language and accessibility surface in the feedback as well. A reviewer asks, "Is Spanish spoken?" a reminder that language accommodations can be meaningful in creating an inclusive environment for diverse residents and families. The collection of reviews also opens up broader conversations about Medicaid and billing practices, with at least one note indicating uncertainty about Medicaid acceptance despite being listed on the AHCA roster. This element points to an area where prospective families may want to seek direct confirmation and obtain up-to-date information to avoid confusion when planning care.
Overall, the tapestry of remarks about Lehigh Acres Assisted Living depicts a community that many families come to rely on for compassionate care, engaging activities, and a supportive environment that feels like home. The recurring praise for individual caregivers, the warmth of personal interactions, and the sense that the facility's renovations and programming keep residents physically and socially engaged all contribute to a strong resonance of trust and gratitude. While one review highlights a serious lapse in medication management and its consequences, the prevailing narrative is one of a small, community-minded home where staff work hard to place residents' well-being at the center of daily life, and families can feel confident that their loved ones are cared for with kindness, respect, and a commitment to dignity.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Southwest Florida International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ebenezer Assisted Living Facility in Lehigh Acres, FL offers a comfortable and convenient living environment for seniors. This facility provides a range of amenities to enhance the residents' quality of life. The dining room allows residents to enjoy delicious and nutritious meals in a communal setting. Each living space is fully furnished, ensuring that residents have everything they need within their reach. The facility also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the living areas are clean and well-maintained. Residents can also benefit from move-in coordination services, making the transition to assisted living as smooth as possible. For those who wish to stay connected, telephone and Wi-Fi/high-speed internet services are available.
In terms of care services, the Ebenezer Assisted Living Facility offers assistance with various activities of daily living, such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that residents receive the necessary medical attention. If required, special dietary restrictions like a diabetes diet or other specific needs can be accommodated during meal preparation and service. Medication management is also provided to ensure that residents take their medications correctly and on time.
Transportation arrangements for medical appointments are available for convenience and peace of mind. Additionally, there are several pharmacies, physicians, and restaurants conveniently located near the facility.
To keep residents engaged and entertained, scheduled daily activities are planned by the staff. These activities provide opportunities for socialization and help maintain mental and physical well-being.
Overall, the Ebenezer Assisted Living Facility offers a comprehensive array of services designed to support seniors in their daily lives while promoting independence and overall wellness.
The Ebenezer Assisted Living Facility is located at 348 Rockland Street, Lehigh Acres, FL 33972 in Lee County, Florida
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