Information last verified:
348 Rockland Street, Lehigh Acres, FL 33972
For more information about senior living options: (844) 490-3973
The staff make residents feel welcome and cared for from day one. Activities are well organized and enjoyable, keeping residents engaged. Caregivers are empathetic, patient, and responsive to each resident’s needs. The facility is clean, bright, and beautifully maintained, with a warm, home-like atmosphere. Residents are treated with dignity, respect, and genuine kindness, giving families peace of mind. Families feel confident their loved ones are safe and thriving in a supportive environment. The leadership and team create a safe, compassionate place that feels like home. The community is known for friendly, caring staff who go the extra mile, including for visiting families. The building has been renovated and looks beautiful, reflecting a high-quality living environment.
The facility does not accept Medicaid, despite being on the AHCA list. Do not place a loved one there if they have dementia or Alzheimer's. They started messing with her medications without the family's knowledge. They called daily claiming that the resident was not compliant with the rules. The residents appeared to be overmedicated. The building is very old and depressing. There were concerns about nepotism, with two sisters working in the same facility. The meals were described as the cheapest, with little nutrition and mostly canned vegetables.Lehigh Acres Assisted Living is best suited for families seeking a warm, intimate setting where staff familiarity with residents matters as much as the care plan. This community shines for seniors who want a homey atmosphere, predictable routines, and relationships that feel personal rather than procedural. The environment is clean, bright, and comfortable, with residents often seen enjoying organized activities, outdoor time, and social occasions that foster a sense of belonging. The small, village-like feel and the emphasis on dignity and compassion make it a strong choice for those who value steady, human-centered care over a more clinical or large-scale setting.
Those most likely to want alternatives include families relying on Medicaid for payment, since this facility does not accept Medicaid despite appearing on AHCA lists. For residents with significant memory care needs or dementia, caution is warranted: one review recounts a troubling experience involving medication management and a forced transfer to psychiatric care, underscoring potential risk when cognitive impairment is profound or when behavioral crises arise. Additionally, households prioritizing the newest infrastructure or a more institutional medical model may find the dated aspects of the building or the occasional report of dietary and medication concerns at odds with their standards.
The strongest positives here pivot on the staff and the atmosphere. Caregivers are repeatedly described as empathetic, responsive, and tireless, with many families expressing peace of mind because staff treat residents with dignity and genuine warmth. The same consistency shows up in long-tenured personnel, which translates into better familiarity with individual histories, preferences, and routines. A robust calendar of activities, social outings, and accessible exercise options keeps residents engaged, while the home-like layout and porch space support independent choices and casual, daily moments of joy. Management is frequently praised for leadership that blends competence with compassion, creating a culture that families can trust.
Yet, not every reviewer lands on the same page. The nonacceptance of Medicaid looms as a practical constraint for a portion of potential residents, narrowing payer options for many families. On the care side, there are credible cautions about whether medical oversight always matches the acuity of a resident, particularly in cases involving dementia or complex medication regimens. A handful of reviews flag concerns about nutrition and food quality, or point to structural aging in the building as a trade-off for the small-community charm. While these are not universal experiences, they should be weighed against the overwhelmingly positive impressions regarding staff engagement and resident happiness.
When the positive dynamics are weighed against the negative experiences, a clear pattern emerges: the people, not just the place, drive the value. The combination of caring, stable staff, a tight-knit community feel, and a wide range of socially and physically engaging activities often offsets the drawbacks of a smaller operation and older facilities. In essence, the confidence families gain from staff continuity, transparent communication, and demonstrated dedication to each resident’s dignity tends to mitigate concerns about building age or occasional service gaps. The leadership’s decisive handling of crisis situations, such as hurricane threats, also reinforces trust that safety and residents’ needs come first, which matters deeply for families evaluating solid, people-first care.
For families weighing a decision, the practical path is straightforward: visit with questions about dementia care policies, medication administration safeguards, and menu options; request a snapshot of typical meal choices and any accommodations for dietary restrictions; assess the caregiver-to-resident ratio during peak activity times; inquire about staffing continuity and recent renovations; and confirm current Medicaid status and payment alternatives. If a resident requires intensive memory care, or if Medicaid coverage is nonnegotiable, explore alternatives that offer dedicated memory care and broader payer support. For those who can embrace a smaller, community-centric setting, Lehigh Acres Assisted Living presents a compelling, well-loved option that often feels like a family home more than a facility.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Southwest Florida International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Ebenezer Assisted Living Facility in Lehigh Acres, FL offers a comfortable and convenient living environment for seniors. This facility provides a range of amenities to enhance the residents' quality of life. The dining room allows residents to enjoy delicious and nutritious meals in a communal setting. Each living space is fully furnished, ensuring that residents have everything they need within their reach. The facility also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that the living areas are clean and well-maintained. Residents can also benefit from move-in coordination services, making the transition to assisted living as smooth as possible. For those who wish to stay connected, telephone and Wi-Fi/high-speed internet services are available.
In terms of care services, the Ebenezer Assisted Living Facility offers assistance with various activities of daily living, such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that residents receive the necessary medical attention. If required, special dietary restrictions like a diabetes diet or other specific needs can be accommodated during meal preparation and service. Medication management is also provided to ensure that residents take their medications correctly and on time.
Transportation arrangements for medical appointments are available for convenience and peace of mind. Additionally, there are several pharmacies, physicians, and restaurants conveniently located near the facility.
To keep residents engaged and entertained, scheduled daily activities are planned by the staff. These activities provide opportunities for socialization and help maintain mental and physical well-being.
Overall, the Ebenezer Assisted Living Facility offers a comprehensive array of services designed to support seniors in their daily lives while promoting independence and overall wellness.
The Ebenezer Assisted Living Facility is located at 348 Rockland Street, Lehigh Acres, FL 33972 in Lee County, Florida
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