New Era Assisted Living

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  • Interior

    A room interior with wooden furniture, featuring a cabinet filled with decorative items and a painting above a sideboard.

  • Outdoors

    Entrance to a property with a sign and a gravel road surrounded by trees.

  • Living Room

    A cozy living room with a brick fireplace, sofas, and a coffee table.

  • Trees

    A suburban house with a driveway surrounded by trees on a clear day.

  • Windows

    A welcoming red front door on a brick house, flanked by two windows and adorned with a decorative wreath.

  • Landscaping

    A single-story house with a red front door, surrounded by trees and landscaping, featuring a ramp for accessibility.

New Era Assisted Living

815 West Daughtery Road, Lakeland, FL 33809

For more information about senior living options: (844) 490-3973

3 from 18 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 stars
9

Assisted Living Respite Care

Overall Review of New Era Assisted Living

Pros

  • pro The facility is described as a great facility with kind staff who take pride in their work.
  • pro Positive changes are noted, and Mrs. Amy and her team are praised for their hard work.
  • pro Cheryl and her trained staff are credited with consistently excellent care.
  • pro New Era is said to be advancing with better care and employees and is recommended by reviewers.
  • pro The staff are described as nice and attentive, with families receiving timely updates about residents.

Cons

  • pro The buildings are filled with mold and bedbugs.
  • pro There is no working central air and heating in the buildings.
  • pro The rooms and walls are falling apart in some areas because of mold.
  • pro The facility looks horrible and depressing and needs remodeling.
  • pro The administrator Teanna is perpetually unavailable and won't return calls.
  • pro The facility has several infractions and has been fined multiple times.
  • pro The reviewer advises against putting a loved one here.
  • pro The exterior and interior look rundown, with filthy windows and a bad smell, making it look like a dungeon for the criminally insane.
  • pro There were only three workers on night shift for fifty residents, a major water leak occurred, roach feces were found in drawers, and rooms were kept at about 60 degrees at night.
  • pro Medication changes led to agitation and sedation, and the patient lost a tremendous amount of weight.

Review

The collection of impressions about the facility paints a deeply divided picture. On one hand, there are voices praising the place as a well-run, compassionate environment where staff take their responsibilities seriously and show genuine care for residents. A few reviews highlight the facility's potential for strong, hands-on caregiving, noting that certain team members are truly devoted to their work and to the well-being of their patients. In particular, there are mentions of staff who go beyond the call of duty, forming strong bonds with residents and their families, and even becoming a source of reassurance during trying times.

On the other hand, a significant portion of the feedback is scathing, focusing on serious maintenance and safety concerns. Several reviewers describe the premises as dilapidated, with mold and bedbugs cited repeatedly. They recount buildings that lack functioning central air and heating, with rooms and walls showing visible wear and a general sense of neglect. The exterior and interior are accused of looking rundown, unwelcoming, and depressing, to the point where some reviewers say it feels like a dungeon rather than a safe, comfortable place for a loved one. The physical environment is presented as a major obstacle to good care, undermining residents' comfort and dignity.

Safety and monitoring issues emerge as another shared worry. Reviewers report incidents where patients wandered away from the facility without staff noticing, raising alarm about supervision and security. There are mentions of pests and related sanitation problems - roaches and roach feces in drawers, mold problems, and leaks in showers - that compound concerns about hygiene and safe living conditions. One strongly worded account describes a situation where a patient, due to pharmacological changes and handling, became agitated or sedated, with repercussions such as weight loss and poor meal intake, underscoring fears about how medical decisions are made and monitored in practice.

Administrative leadership and responsiveness are repeatedly questioned in several reviews. One account singles out a particular administrator as being unavailable and unresponsive, suggesting a disconnect between management and families trying to navigate care. In a separate thread, an external agency is mentioned as having found infractions and fines after investigating the facility, implying ongoing regulatory concerns. The combination of alleged unresponsiveness, past infractions, and inconsistent outcomes creates a sense of uncertainty about long-term reliability and governance.

Amid the criticisms, there are also strongly positive testimonies that emphasize individual care and effective routines. One reviewer marvels at the care their mother received, noting the staff's attentiveness to dementia-related needs, their ability to adjust medication schedules without causing distress, and their commitment to maintaining the resident's hygiene and overall well-being. Families repeatedly mention being able to contact staff and receive timely updates about their loved ones, and many praise the facility for allowing visits during challenging periods, including COVID, thereby preserving important connections with family.

In another vivid example, a caregiver recounts a deeply moving experience with a staff leader who acted as a guiding force for the facility. This reviewer lauds the leadership of Cheryl, describing her as an angel who consistently addresses issues, supports staff development, and helps elevate the quality of care at New Era. The sentiment is that with strong leadership and cohesive teamwork, the facility has the potential to reach higher standards of service and safety for residents and their families, even if some days reveal systemic gaps that need bridging.

Overall, the reviews reveal a tension between dedicated, compassionate caregiving and a backdrop of maintenance, safety, and administrative challenges. The strongest supporters speak to individuals who show up for residents with kindness, expertise, and steady communication, particularly in dementia care and daily routines such as medication administration and hygiene. The most critical voices tie these personal strengths to a larger environment that shows visible signs of wear, inconsistent safety practices, and questions about governance and regulatory compliance. For anyone considering this facility, the pattern suggests a need for careful, up-front conversations about safety protocols, environmental conditions, and the current leadership approach, while also recognizing the undeniable moments when staff have made meaningful, positive differences in residents' lives.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

New Era Assisted Living in Lakeland, FL is a premier senior living community offering a variety of care services and amenities to ensure the comfort and well-being of its residents. Situated in a vibrant neighborhood, residents can enjoy easy access to nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.

The community offers respite care for those in need of short-term assistance or recovery. Residents can expect 24-hour call system and supervision for their peace of mind. The dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers ambulatory care to cater to different mobility needs.

At New Era Assisted Living, the comfort of the residents is prioritized with amenities like air-conditioning and private bathrooms. Residents can maintain their personal style at the beauty salon and enjoy their favorite shows on cable or satellite TV. Community-operated transportation is available for outings and appointments.

The community features various areas for relaxation and engagement including an indoor common area with a small library, gaming room, fitness room, wellness center, and outdoor spaces like gardens. Residents can stay connected through Wi-Fi/high-speed internet and utilize the computer center for their digital needs.

Meals are provided restaurant-style in a dining room with special dietary restrictions accommodated. Meal preparation and service are taken care of by the staff. Medication management ensures that residents receive the necessary medications as prescribed.

Residents have an array of activities to choose from such as community-sponsored activities, fitness programs, planned day trips organized by the staff or resident-run activities. Concierge services are available to assist residents with any requests they may have.

If residents wish to explore beyond the community's amenities and planned outings, they can take advantage of the nearby cafes, parks for leisurely walks or picnics, pharmacies for convenience in obtaining medications, physicians for medical consultations or check-ups, restaurants offering diverse culinary options, places of worship for spiritual fulfillment, theaters for entertainment, and hospitals for medical emergencies or specialized care.

New Era Assisted Living in Lakeland, FL provides a caring and enriching environment where residents can enjoy a fulfilling lifestyle while receiving the support they need.

Nearby Places of Interest

This area of Lakeland, Florida offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable location to live. There are several pharmacies located within a short distance, making it easy to access medications and healthcare needs. In addition, there are multiple restaurants nearby offering different dining options. For medical care, there are several physician offices and hospitals in close proximity. The area also features parks for outdoor recreation and cafes for socializing. Overall, this part of Lakeland provides a range of essential services and conveniences that could make it a suitable choice for senior living.

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • FamilyCare Discount Pharmacy (0.3 miles)
  • Walmart Pharmacy (0.4 miles)
  • Walgreens (0.5 miles)
  • Providence Pharmacy (0.5 miles)
  • Epic Pharmacies (1.1 miles)
  • Winn-Dixie (1.4 miles)

Restaurants

  • Palace Italian Restaurant (0.2 miles)
  • McDonald's (0.3 miles)
  • Wendy's (0.3 miles)
  • Burger King (0.4 miles)
  • Taco Bell (0.6 miles)
  • Checkers (0.6 miles)
  • King's Wok (1.7 miles)

Physicians

  • Bedi B S MD (0.3 miles)
  • Lakeland Eye Clinic (0.5 miles)
  • Fischer Schemmer & Silbiger (0.5 miles)
  • Clark And Daughtrey Walk-in (0.9 miles)
  • Timothy E Knight (1.4 miles)
  • Sears Hearing Aid Center by Miracle-Ear (1.7 miles)
  • Optical Outlets (1.9 miles)

Parks

  • Hunt Fountain Park (1.5 miles)
  • Lake Parker Park (3.1 miles)
  • Adair PARK (4.5 miles)

Cafes

  • Starbucks (1.7 miles)
  • Panera Bread (1.9 miles)
  • Starbucks (2.1 miles)
  • Black & Brew Coffee House & Bistro (5.4 miles)

Theaters

  • Cinemark USA (2.1 miles)

Hospitals

  • Lakeland Regional Medical Center (2.4 miles)
  • Central Florida Surgi-Center (2.9 miles)
  • Endoscopy Unit (4.3 miles)
  • Lakeland Regional Medical Center (4.3 miles)
  • Radiology Department (4.3 miles)
  • Lakeland Regional Heal (4.4 miles)
  • Lakeland Regional Health (4.5 miles)

Places of Worship

  • Christ Lutheran Church (3.2 miles)
  • South Florida Baptist Association (7.7 miles)
  • Way Community Church (8.1 miles)

Transportation

  • Railroad Tracks (6.3 miles)

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