Lake Morton Plaza

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Pros

• The staff at Lake Morton Plaza is friendly and goes above and beyond to meet the individual needs of each resident.
• Residents enjoy great meals, activities like bingo, and have made friends in the community.
• The spacious apartments and beautiful lake views enhance the living experience for residents.
• The facility fosters a close-knit, family-like atmosphere among the residents.
• Many families appreciate the helpfulness of the staff and feel confident in their loved ones' care at Lake Morton Plaza.
• Residents find comfort in knowing they have access to assistance when needed while enjoying their independence.

Cons

• The facility was not clean, and the staff was not helpful, leading to a dull and unwelcoming atmosphere.
• One resident experienced ongoing issues with financial requests for a refund, feeling ignored by the administration despite multiple attempts to resolve the matter.
• There were complaints about poor food quality, including meals served cold and lacking in nutrition, contributing to dissatisfaction among residents.
• Some residents expressed concerns about cleanliness and maintenance issues within the facility, including unvacuumed hallways and potential pest problems.
• The administrative staff was described as rude and uncooperative, making it difficult for families to receive necessary paperwork or assistance.
• A resident noted that communication with the family could be slow at times, causing frustration regarding updates on their loved one's care.
• Despite some positive interactions with staff, there were reports of dissatisfaction regarding inconsistency in routines and services provided to residents.

Review

Lake Morton Plaza has emerged as a prominent choice for many families seeking assisted living solutions, particularly for their elderly loved ones. The facility boasts a variety of positive attributes, such as friendly and helpful staff, spacious apartment layouts, and an array of activities that foster social engagement among residents. Many reviewers have expressed satisfaction with the quality of life their relatives experience at Lake Morton, noting the sense of community that is palpable among both residents and staff members.

One reviewer indicates that their mother has been residing at Lake Morton Plaza for nearly three months and has adjusted quite well to her new environment. With numerous activities like bingo played multiple times a week, along with great meals and caring staff, she has successfully made new friends. Other family members echoed similar sentiments about how welcoming the community feels. One particular resident praised the individualized attention received from staff who go above and beyond to meet diverse needs—an important consideration when choosing assisted living arrangements.

However, some criticisms have surfaced regarding recent changes following the facility's acquisition by another company. A patient experiencing dissatisfaction highlighted issues with meal services initially delivered in Styrofoam containers—a move which prompted considerable discontent among residents when it occurred. Although corrective measures were taken to revert to glass products for meals after complaints arose, certain menu limitations remain troubling; for example, breakfast offerings only include scrambled eggs without additional options like fried or over-easy eggs.

Concerns regarding cleanliness also surfaced in several reviews. While some acknowledged improvements in maintenance efforts over time, others described ongoing cleanliness issues within common areas and apartments. Specific reports mentioned hallways that had gone unattended for extended periods and crumbs left unchecked from spills around trash areas. Such excessive dirtiness detracted from the overall comfort level many hoped to enjoy upon moving in. Residents expressed desires for more consistent housekeeping practices to enhance the ambiance of this otherwise welcoming facility.

Despite these difficulties, Lake Morton Plaza continues attracting interest due largely to its location near public transport options and essential medical facilities within a convenient distance. Yet, mixed feelings about administrative responsiveness contribute negatively to some experiences reported by families needing assistance with financial matters or paperwork processing related to refunds or service shifts. Communication breakdowns occasionally frustrated family members trying to navigate these systems on behalf of their loved ones.

Perhaps one of the most significant highlights was regarding communal aspects; numerous reviews celebrated connections formed between residents while highlighting opportunities available in engaging activities such as games or outings organized by enthusiastic staff members eager to create enjoyable experiences every day. Families appreciate that their loved ones have not only found adequate housing but also built friendships enriching their lives post-move into this assisted living community.

In conclusion, while there are notable downsides related largely towards recent changes in operations alongside persistent cleanliness concerns experienced by some residents—the overwhelming majority speak very highly about what Lake Morton Plaza represents: an opportunity for companionship amidst comfortable accommodations tailored individually according each person’s needs wrapped up within a supportive atmosphere characterized by friendliness at every turn!

This area of Lakeland, Florida offers a variety of amenities for seniors looking to settle down in a peaceful and convenient location. With numerous cafes, restaurants, and pharmacies within close proximity, residents have easy access to essential services and dining options. Additionally, the presence of healthcare facilities such as Lakeland Regional Health and various physicians ensures that medical needs are well taken care of. For those seeking leisure activities, nearby parks like Adair Park and Lake Parker Park provide opportunities for outdoor recreation. Places of worship are also conveniently located for spiritual fulfillment. Overall, this area offers a blend of convenience, healthcare access, and recreational options suitable for seniors looking for a comfortable living environment.

Cafes

• Black & Brew Coffee House & Bistro (0.3 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.8 miles)

Restaurants

• Nineteen61 (0.3 miles)
• Harry's Seafood Bar & Grille (0.3 miles)
• Texas Cattle Company (0.5 miles)
• Reececliff Restaurant (0.6 miles)
• Fred's Market Lakeland (1.9 miles)
• Chipotle Mexican Grill (2.7 miles)
• IHOP (2.7 miles)

Physicians

• Lakeland Surgical & Diagnostic (0.3 miles)
• Ratnamani Lingamallu (1.3 miles)
• Lakeland Eye Clinic (1.4 miles)
• Dr Marc Guerrier Primary Care (1.6 miles)
• Angel Primary Care Clinic (1.7 miles)
• Ellington John R,MD (1.8 miles)
• Lucia Gilling, MD (1.8 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1 miles)
• Health Mart Pharmacy (1.1 miles)
• Pharmacy LRMC (1.4 miles)
• Ariana Pharmacy (1.6 miles)
• CVS Pharmacy (2 miles)
• Tri County Pharmacy (2 miles)

Parks

• Adair PARK (1.2 miles)
• Lake Parker Park (2.9 miles)
• Woodlake Park (3 miles)

Hospitals

• Lakeland Regional Health (1.2 miles)
• Lakeland Regional Heal (1.4 miles)
• Radiology Department (1.4 miles)
• Lakeland Regional Medical Center (1.4 miles)
• Endoscopy Unit (1.5 miles)
• Polk Starlight Sleep Labs (2.2 miles)
• Central Florida Surgi-Center (2.8 miles)

Places of Worship

• Christ Lutheran Church (2.6 miles)
• South Florida Baptist Association (2.7 miles)
• Victory Church at Lakeside Village (3.2 miles)
• Church Of The Resurrection (3.2 miles)
• Way Community Church (3.2 miles)
• The Rock Community Church (3.7 miles)

Transportation

• Railroad Tracks (3.1 miles)

Theaters

• Cinemark USA (3.8 miles)