Welcome Home A Loving Family

297 North West Hillsboro Street, Lake City, FL 32055

For more information about senior living options: (844) 490-3973

4.3 from 99 reviews
5 stars
76
4 stars
4
3 stars
4
2 stars
3
1 stars
12

Assisted Living

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    Overall Review of Welcome Home A Loving Family

    Pros

    • pro Davon is praised for excellent service, professionalism, and prompt communication.
    • pro Davin Schuck is described as truly amazing, consistently responsive, and effective at solving problems.
    • pro The mobile home is said to be of outstanding quality and hurricane-proof.
    • pro Davin's follow-up after occupancy is highlighted as rare and highly valued.
    • pro Jacob Craig is noted for going above and beyond, keeping customers informed, and guiding them through issues.
    • pro Paula from First Coast Homes is described as awesome for helping with land-improvement receipts.
    • pro The contractors are praised for doing an amazing job, and the team is recommended for quality and value.
    • pro The Annabelle model was found to meet needs without compromise, with Davin and Jacob providing attentive support.

    Cons

    • pro A reviewer would give zero stars, alleging lies and forged documents, with issues still unresolved for over a year.
    • pro They alleged contractors damaged the electric gate and created unnecessary back-and-forth, with workers showing up unannounced.
    • pro They claimed land-improvement receipts were forged and that prices quoted by different offices varied from about $12,000 to $19,000.
    • pro They described a horrible experience with lies, delays, and finishing work, including corners being messed up and an HVAC system needing replacement within a few years.
    • pro They asserted the home was not built correctly and delivered to the wrong lot, with the finish crew failing to complete work for months.

    Review

    The collection of experiences with Family Home Center and its related operations paints a picture of a company that can deliver high-quality homes and attentive service, but also one that has stirred frustration and concern for a notable minority of customers. Across the board, many buyers emphasize a comfortable, customer-focused atmosphere and a product they believe is solidly built and able to weather serious storms. Several reviewers repeatedly point to the same core strengths: a home that feels well-constructed, a staff that communicates promptly, and a process that, with the right people at the helm, can move from purchase to occupancy with noticeable care.

    A thread running through the most consistently positive feedback is the role of the individual professionals who guide buyers through the journey. Davon, described as a team manager, and Davin (especially the Davin associated with Lake City) repeatedly appear as the face of dependable, professional service. Buyers recount rapid responses to questions, thorough follow-ups, and a willingness to stay involved long after the contract is signed. These reviewers stress that the person you work with matters almost as much as the home itself; a competent, communicative rep can make a big difference in a complex, often lengthy process. In several anecdotes, families highlight how Davin helped them secure the right home, navigate land-improvement questions, and even maintain contact a year after receiving their Certificate of Occupancy.

    Beyond initial sales and construction, several customers highlight the lasting support they received. One buyer notes that Davin continued to answer calls and provide help long after moving in, a level of follow-through that the reviewer described as rare and invaluable enough to inspire referrals. Another family praises the responsiveness and problem-solving approach of the sales and service team throughout the build, noting that the process can be imperfect - the nature of any new-home purchase - but that having a dedicated person in your corner makes all the difference. For first-time buyers and those unfamiliar with the mobile-home market, reviewers regularly recommend engaging with Davin or Jacob (when they mention him) and maintaining clear, proactive communication to address issues as they arise.

    Several narratives celebrate the resilience and quality of the homes themselves. Some reviewers emphasize the durability of the product, describing how the mobile home stood up in a major hurricane without damage, a testament to the construction and materials used. Others recount specific positive moments - tours of the factory, transparent discussions about land improvements, and reasonable, competitive pricing on land-work - events that reinforce the impression that the company can deliver a strong value proposition when the process is handled smoothly. The Annabelle model and other floor-planning conversations surface as examples of how buyers can tailor a home to their needs with helpful guidance from staff who, even when faced with a learning curve, are eager to inform and assist.

    Yet, not all experiences align with this favorable portrait. A large, emotionally charged review presents a sustained critique, detailing what the writer sees as deception, forged documents, and a cascade of delays that span more than a year. The reviewer describes ongoing issues with the home and even with the contractors, including damage during delivery and inconsistent scheduling. They recount difficulties obtaining receipts for land improvements, alleges forged documents, and describes tense interactions with a salesperson and owner. The accusations extend to questions about pricing discrepancies across different businesses owned by the same entities, with claims of misrepresentation and a lack of accountability that culminate in warnings to future buyers to proceed with extreme caution. This account emphasizes the importance of documentation, due diligence, and the potential consequences of miscommunication or oversight in the financing and improvement process.

    Amid the sharp contrasts, other customers offer a more measured but persistently positive counterpoint. Several reviews highlight the integrity and dedication of Jacob Craig, praised for being there through every question and change, advocating for the customer from the first meeting through construction and beyond. Compliments for the sales team, including Paula at First Coast Homes and others, reflect a broader sense that knowledgeable representatives can make the complex decision-making around mobile-home purchases more navigable. Some reviewers stress that the experience can involve a learning curve - the process is not identical to buying a traditional site-built home - but they still rate their overall experience highly because the staff's integrity and willingness to address concerns balance the inevitable bumps.

    In summarizing this mix of experiences, it becomes clear that Family Home Center and its related brands can offer highly satisfactory outcomes when the process is guided by proactive, communicative professionals and when buyers are prepared to engage actively in the purchase and follow-up stages. The strongest praise centers on staff like Davin and Davon, whose responsiveness and thoroughness help customers feel supported from initial inquiry through occupancy and even after. The most troubling notes come from a minority of customers who allege serious irregularities, delays, and questionable documentation, reminding prospective buyers to conduct diligent due diligence, request clear receipts, verify land-improvement charges, and maintain open lines of communication with trusted representatives. Overall, the company appears capable of delivering durable, well-built homes and solid service, provided buyers equip themselves with the right questions, documentation, and ongoing advocacy as part of the journey.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to our loving family in Lake City, FL. Our assisted living community offers a warm and inviting atmosphere for seniors seeking a comfortable and supportive environment.

    Our community features a range of amenities designed to enhance the quality of life for our residents. You can enjoy delicious meals in our dining room, which offers a variety of menu options to accommodate special dietary restrictions. Each apartment is fully furnished and includes Wi-Fi/high-speed internet access, allowing you to stay connected with loved ones or explore your interests online. Our beautiful outdoor space provides a tranquil setting for relaxation or socializing with friends and family.

    We understand the importance of maintaining a clean and organized living space, which is why we offer housekeeping services to ensure your apartment remains tidy and comfortable. Additionally, our dedicated staff is available to assist you with activities of daily living such as bathing, dressing, and transfers. We also provide medication management services to help you stay on top of your health needs.

    Coordination with health care providers is a priority at our community, ensuring that you receive the necessary medical attention when needed. Transportation arrangements are available for medical appointments or other outings in the local area.

    At our community, we believe in promoting an active lifestyle for our residents. We offer scheduled daily activities that cater to various interests and abilities. Whether it's participating in group exercises, engaging in arts and crafts, or joining educational events, there is something for everyone to enjoy.

    Conveniently located near numerous amenities, including cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physician offices; you'll always have plenty of options for entertainment and services just moments away from home.

    Come join our loving family at our assisted living community in Lake City. Experience the comfort and support you deserve while enjoying the vibrant surroundings this wonderful city has to offer.

    Nearby Places of Interest

    Physicians

    • Resolutions Health Alliance (0 miles)
    • North Florida Hearing & Balance Center (0.3 miles)
    • Mercy Medical Urgent Care (0.5 miles)
    • Children's Medical Center (0.5 miles)
    • 1st Class Medical (0.6 miles)
    • Cmsmg Dermatology (0.6 miles)
    • Comprehensive Women's Health (0.8 miles)

    Places of Worship

    • Southern Baptist Convention (0.1 miles)
    • Good Shephard Tabernacle (0.2 miles)
    • Mt Ararat Baptist Church (0.3 miles)
    • Cleopatra J Steele Ministries (0.3 miles)
    • Parkview Baptist Church (0.4 miles)
    • Mt Pisgah Ame Church (0.5 miles)
    • Shekinah Baptist Church (0.6 miles)

    Hospitals

    • Wolfson Children's Hospital-Children's Specialty Center (0.2 miles)
    • Lake Shore Hospital Authority (0.4 miles)
    • Lake Shore Hospital (0.5 miles)
    • Shands Lake Shore Regional Medical Center - Emergency Room (0.5 miles)
    • Veteran's Administration Hospital (0.8 miles)
    • Lake City VA Medical Center (0.8 miles)
    • VA Hospital (0.8 miles)

    Transportation

    • USA Taxi & Airport Subtle (0.3 miles)
    • U-Haul Neighborhood Dealer (2.3 miles)

    Parks

    • Olustee Park (0.3 miles)
    • Wilson Park (0.3 miles)
    • Alligator Lake Park (2.4 miles)

    Restaurants

    • Wendy's (0.3 miles)
    • Cornerstone Restaurant (0.3 miles)
    • Taco Bell (0.4 miles)
    • KFC (0.6 miles)
    • McDonald's (0.6 miles)
    • Two Fat Guys Burgers & Fries (0.7 miles)
    • Fu King Chinese Restau (0.8 miles)

    Pharmacies

    • North Florida Pharmacy (0.5 miles)
    • CVS Pharmacy (0.6 miles)
    • Winn-Dixie (0.7 miles)
    • Baya Pharmacy (1.2 miles)
    • Baya Medical (1.2 miles)
    • Baya Pharmacy (1.2 miles)
    • Walgreens (1.9 miles)

    Cafes

    • Ellianos (1.1 miles)
    • Starbucks (2.1 miles)
    • Panera Bread (2.3 miles)

    Theaters

    • Regal Ua Cinema 90 (2.5 miles)

    Frequently Asked Questions

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