1270 South West Main Boulevard, Lake City, FL 32055
For more information about senior living options: (844) 490-3973
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The staff are very friendly and professional. The facility is wonderful and well located in Lake City. The staff and leadership work hard to provide wonderful care for patients. The new DON and management have made great changes in patient care. The rehab team is great and the food is better than expected. The staff treat residents like family and go above and beyond. The facility is clean and well maintained, with a fantastic pet therapy program. Shelby in admissions is helpful, sweet, and welcoming.
The facility is described as a dump with run-down rooms and hallways that reek of cigarette smoke, weed, and urine. The staff are described as confrontational and rude when simple questions are asked. The administration staff are said to have snooty personalities and make visitors feel less than. The reviewers state they would not recommend the facility for someone who is incompetent due to lack of progress and poor updates. The place is claimed to be overcrowded, packed like sardines, and compared to a prison rather than a care facility. The facility is accused of failing to communicate with families, with residents not being updated about changes or progress. Staff are alleged to fail to notify families about hospital transfers and to misplace patient folders. The food is described as disgusting and the facility as filthy. The facility is described as constantly short-staffed with an insufficient CNA-to-patient ratio.The reviews present a facility with strong contrasts: moments of exemplary care and warmth punctuated by troubling lapses that leave families worried and disappointed. On one hand, many readers describe Lake Montgomery Health & Rehabilitation Center as a place where friendly, caring staff go the extra mile for residents. They highlight a compassionate atmosphere in which rehab programs are designed to restore independence, meals are satisfactory, and the overall tone from the caregiving team feels like family. Several posts praise the rehabilitation track after injuries, noting improvements in self-care and enthusiasm from therapists and nurses alike. A number of writers specifically commend individuals such as Shelby in admissions, Renee and Quinesha in the billing and front-office roles, and various nurses and CNAs who left a lasting positive impression. They describe experiences where staff greeted them with smiles, explained care plans, and made loved ones feel safe and cared for. The recollections of therapy teams, particularly those who helped residents regain mobility, are frequent sources of reassurance and gratitude.
The sentiment is bolstered by comments about leadership and programmatic strengths. Several reviews point to changes under new management as a turning point for patient care. The facility's rehabilitation program is repeatedly praised for promoting progress and for a pet-therapy initiative that residents and families found engaging and uplifting. One reviewer specifically mentions a purring therapy cat named Monty as a highlight, while others celebrate the availability of meaningful activities and a culture of listening to concerns. In short, a number of families felt reassured by the consistent, attentive care, the honest communication they sometimes received, and the sense that staff members truly treated residents like part of a broader family.
On the flip side, a sizeable portion of the feedback expresses serious concerns about safety, communication, and staffing. Some reviewers recount distressing incidents - residents left soaked in urine or otherwise unkempt - without timely updates given to families. Others describe encounters with staff who seemed overwhelmed, curt, or unhelpful when asked for progress updates. Administrative interactions are mentioned repeatedly, with complaints about snootiness, attitudes, or a sense that family advocates were made to feel less than. In several entries, families reported difficulty securing timely transfers to other facilities or getting clear information about a loved one's care trajectory, leaving them frustrated and anxious during what is already a stressful period.
The most pointed criticisms center on overcrowding and staffing shortfalls. Words like "packed like sardines" and "the place is a dump" appear alongside grim depictions of hallways smelling of cigarette smoke, weed, and urine. Reviewers claim that when the facility is busy or understaffed, patients receive minimal therapy, are left in bed for long stretches, or experience delays in essential services. There are accounts of miscommunications about hospital transfers, insurance processes, and appointment scheduling for physicians. A few reviewers even recount confrontations or perceived disrespect from staff, with specific anecdotes about a director or floor unit nurse that left family members feeling intimidated or dismissed. Taken together, these accounts paint a stark contrast to the more glowing testimonies and highlight real concerns about day-to-day operations and patient safety.
Nevertheless, the breadth of feedback suggests that outcomes at Lake Montgomery Health & Rehabilitation Center are not uniformly negative or positive; rather, they hinge on the specifics of the moment - who is on duty, what department is engaged, and how effectively staff and administration communicate with families. Some reviewers express deep appreciation for dedicated CNAs, nurses, and therapy staff who made a tangible difference in a loved one's recovery and daily well-being. They point to identifiable individuals who stood out for kindness, patience, and advocacy, and they emphasize the importance of strong, responsive leadership in sustaining a high standard of care. The praise for these experiences underscores a genuine commitment among many team members to go above and beyond for residents.
In the end, readers are left with a nuanced impression. The facility is described as having many strengths - particularly in rehab services, patient-centered care, and compassionate staff who can create a warm, almost familial environment. Jockeying against these strengths are persistent concerns about staffing levels, clarity of communication with families, and the handling of administrative matters and transfers. For families considering Lake Montgomery Health & Rehabilitation Center, the prevailing takeaway is to weigh what matters most: the potential for excellent, attentive rehab and a welcoming staff against the possibility of gaps in communication and staffing that could impact day-to-day care. Visiting with a clear plan, asking pointed questions about staffing ratios, and seeking updates regularly may help ensure a smoother experience, as the facility's dedicated workers can offer genuine warmth and professional care - when supported by consistent leadership and sufficient resources.
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Avalon Healthcare Center in Lake City, FL is a premier assisted living community that provides top-notch care and an array of amenities for its residents. The center offers a beautiful beauty salon where residents can get their hair and nails done, as well as enjoy the convenience of cable or satellite TV in their rooms. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to stay connected.
The dining room at Avalon Healthcare Center offers restaurant-style dining with delicious meals prepared by the staff. There is also a kitchenette available for residents who prefer to cook their own meals. Housekeeping services are provided to ensure that the community remains clean and comfortable.
Residents can take advantage of the fitness room to engage in physical activities and maintain their overall well-being. For leisurely entertainment, there is a gaming room, small library, and outdoor space where residents can relax and enjoy nature. Wi-Fi/high-speed internet is accessible throughout the community for those who wish to stay connected online.
Care services at Avalon Healthcare Center include 24-hour call system and supervision to provide peace of mind to both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is readily available. The staff provides medication management and follows special dietary restrictions including diabetes diets as needed.
Residents of Avalon Healthcare Center can look forward to a vibrant social life with concierge services assisting in planning day trips for exploration outside the community. There are also resident-run activities organized by the community itself. Scheduled daily activities keep residents engaged and entertained.
Located in Lake City, FL, Avalon Healthcare Center benefits from its proximity to various amenities nearby. There are three cafes, parks, pharmacies, restaurants, and transportation options within close reach. Residents will find ease in accessing 25 physicians for medical care needs as well as 7 nearby hospitals in case of emergencies.
Overall, Avalon Healthcare Center offers a comprehensive assisted living community that prioritizes the well-being and comfort of its residents. With an abundance of amenities, care services, and nearby attractions, it is a perfect choice for individuals seeking a supportive and engaging living environment.
Avalon Healthcare Center is located at 1270 South West Main Boulevard, Lake City, FL 32055 in Columbia County, Florida
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